DRAFT - The Gap Pastime Club Strategic Plan – DRAFT The Gap Pastime Club Strategic Plan – March 2010 Page 1 Table of Contents 1.0 Purpose of the Plan 1.1 Aim of the plan 1.2 Objectives of the plan 2.0 Existing planning documents Review of previous planning and operational documents 2.1 Football Qld strategic plan 2.2 Industry review 2.2.1 Industry description and outlook 2.2.2 Trends 3.0 Organisation profile 3.1 Organisation overview 3.2 Membership 3.3 Competitions and affiliations 3.4 Mission statement 4.0 Operations 4.1 Location 4.2 Committee 4.3 Organisation structure 4.4 Legal information 5.0 Financial summary 5.1 Income 5.2 Expenditure 5.3 Profit/Loss 5.4 Balance sheet 5.5 Projections and opportunities 5.6 Sponsorship 5.7 Funding 6.0 Needs analysis 6.1 SWOT analysis 7.0 Key themes 7.1 Governance and administration 7.2 Facilities 7.3 Education, training and volunteers 7.4 Profile and participation 8.0 Action plan 9.0 Attachments Lease Audited accounts Mixed junior coaches and managers’ manual Women’s coaches and managers’ manual The Gap Pastime Club Strategic Plan – March 2010 Page 2 1.0 Purpose of the plan Early in 2008, the management committee of The Gap Pastime Club (GPC) recognised the need to establish a strategic plan to help guide the future development of the club. Shortly before this time, the club had regained possession of its clubhouse and bar facility, which had been leased by a separate entity for many years prior. The management committee identified three broad goals that a strategic plan could help achieve: an overall plan for the development of the clubhouse; identification and prioritisation of other development needs of the club; and documentation of the operational requirements of the club. This plan’s purpose is to draw those three over-arching objectives together into one document which will serve as a blueprint for the club’s development over the next 2-5 years. 1.1 Aim of the plan The Gap Pastime Club’s strategic plan aims to establish a single, unified vision for the club to follow. It provides a structure to help decision making and prioritisation of tasks. It will allow the club to be proactive about the future. It will be a constant point of reference to help provide continuity as the make-up of the club’s committee changes over time. Most importantly, it will be a living document, providing a focus for future development through regular reviews. This document aims to: Help guide the activities of the club; Provide a framework for the development of an action plan to help prioritise the implementation of services at the club; Develop a master plan for the facilities at the club; and Establish an operational plan for junior teams at the club. 1.2 Objectives of the plan To conduct a review of the club’s operations to determine strengths, weaknesses, opportunities and threats; To set priorities for the development of the club’s facilities; To guide the club’s spending; and To develop a coordinated and strategic approach to facility development and planning based on identified need. 2.0 Existing document review The GPC has never had a strategic plan so there is no existing plan to review. Although the club has enjoyed success in securing grants, there has been no overarching plan prioritising efforts and ensuring the club progresses in an orderly manner. In preparation for this plan, the club drew up a “Top 10 Priorities” document which is attached in the appendices to this document. This document served as a discussion starter in the strategic planning process. 3.0 Organisation overview 3.1 Organisation profile The Gap Pastime Club Strategic Plan – March 2010 Page 3 The Gap Pastime Club is a football club catering for boys and girls from the age of 5 and men and women from the age of 18. In January 2010, there were 759 players playing in more than 60 teams placing it in the top third of clubs in the north of Brisbane ranked by player numbers. 3.2 Membership The Club’s membership base has been steady for a number of years. The club is operating at capacity in terms of the amount of field space available. Until this problem is overcome, the club cannot cater for more footballers. 3.3 Competitions and affiliations The club runs teams in competitions run by two bodies: Football Brisbane; and Queensland Lions Masters. Junior and open age teams play in the Football Brisbane Juniors, Men’s and Women’s Competitions. Men over 35 play in the Queensland Lions Football Club’s Queensland Masters Competition. 3.4 Mission statement To provide a safe, friendly and inclusive environment for people to play football at a level that is appropriate for them, whatever that level may be. To provide support, training and advice for coaches, managers and parents to help create that environment. Goals To provide an environment in which football is fun; To ensure the club provides a safe environment for all players; To improve the standard of coaching so that all players can achieve their potential; To cater for all levels of play from elite to socially-orientated; To promote the game of football; To play a positive role in the local community; and To continue to improve the standard of facilities at the club. 4.0 Operations 4.1 Location Walton Bridge Reserve 25 Glenafric St, The Gap, 4061 The Gap Pastime Club Strategic Plan – March 2010 Page 4 4.2 Committee The 2010 committee: Name Col Brockbank Stephanie McAvoy Glenys Wilkinson Elizabeth Musgrave Stuart Watt John Mullaney Lee Gannon Ty Marega Noel Ainsworth Trevor Hook Position President Secretary Treasurer Women’s rep Junior rep 4.3 Organisation structure The GPC committee oversees the major operations of the club, including overarching policies and infrastructure. The men’s, women’s and junior committees oversee the operations of their respective sections. They report to the GPC committee. 4.4 Legal information Incorporation No: 7897 (see attachment) ABN: 49 372 554 480 The Gap Pastime Club Strategic Plan – March 2010 Page 5 GST Status: Registered Lease/ Tenure arrangements: Grounds are leased from the Brisbane City Council (see attachment) Liquor Licence Permit No: 107563 5.0 Financial summary The following section is a summary of the club’s financial situation derived from a review of the club’s financial statements for the years 2007, 2008 and 2009. It includes information on income, expenditure, profit/loss, balance sheet as well as projections and opportunities for 2010. A copy of the club’s most recent audited financial statements (year ending 31st December 2009) is included as an attachment. 5.1 Income 2007: $349,155 2008: $344,945 2009: $616,690 5.2 Expenditure 2007: $227,606 2008: $223,342 2009: $394,667 5.3 Profit and loss 2007: $17,622 2008: $430 2009: $30,578 5.4 Balance sheet 2007: $35,761 2008: $36,191 2009: $66,869 5.5 Projections and opportunities The club’s membership is expected to remain more or less constant. The club should continue to access grant funding. There is also an opportunity for the club to increase the income produced by the clubhouse facilities. 5.6 Sponsorship The club is sponsored by these companies and individuals: In the Game Fitness and Training Red Lion Agencies The Gap Physiotherapy The Professionals, Arana Hills Prosdent Denture Clinic Rotary Club of Ashgrove Legends Display and Print HD Timbers Boon Enterprises Pizza Capers The Gap Heritage Building Society The Gap Pastime Club Strategic Plan – March 2010 Page 6 Market Direct Campers BB Whitehouse Accounting Enzed Alex Gow Funerals Queensland Gas Company Baker and Staff Painters Tyrepower The Gap Suncorp Bank The Gap Iceworks Rode Pool Services DQ Tiling Woollam Constructions 5.7 Funding sources The club has been successful in accessing grant monies since a concerted effort began in 2005 to access these funds (see attached spreadsheet). Funding has been received from these groups: Sport and Recreation Qld ($3,025) Brisbane City Council ($5,000) Gambling Community Benefit Fund ($11,722) Jupiter Casino Community Benefit Fund ($27,500) Brisbane City Council ($10,000) Federal Government ($47,376) Federal Government ($25,849) Gambling Community Benefit Fund ($19,000) Brisbane City Council ($55,000) Telstra ($1,000) Brisbane City Council ($165,000) Brisbane City Council ($5,000) Brisbane City Council ($6,800) Sport and Recreation Qld ($53,639) Brisbane City Council ($11,341) Sport and Recreation Qld ($4,400) Qld Government Disaster Relief ($27,500) Brisbane City Council ($5,500) Funding bodies with programs appropriate to the club include: Qld state government o Dept of Sport and Recreation o Gambling Community Benefit Fund o Jupiters Casino Community Benefit Fund Brisbane City Council Federal government Corporate programs The Gap Pastime Club Strategic Plan – March 2010 Page 7 6.0 SWOT analysis The club undertook a SWOT analysis to identify needs. This aims to provide a snapshot of where the club is now, and identify areas for the club to expand into in future. The SWOT analysis for the GPC was been developed by the club’s management committee. Strengths Dedicated and experienced core on the committee Proven capacity to secure grant funds Stable financial position Consistent membership numbers Good relationships with government stakeholders Strong feeling of local community Improving facilities Good pitches Access to the clubhouse Capacity to raise revenue from existing facilities Weaknesses Too few people involved on the committee Risk of burn-out for those who are involved No land to expand into for training facilities Lack of an operations manual, in particular for the junior section Canteen is poorly laid out. This is probably affecting canteen takings Opportunities Better use of website Capacity to access Popularity and growth of football Potential for sponsorship growth among local businesses Membership base to draw volunteers from Professional expertise among membership Potential to improve facilities Ability to access training in administrative systems via Football Brisbane Threats Ambition overstretches the abilities of those at the club Rising costs – eg, electricity Economic factors affecting club members Competition for grant funding Changes in government The amount of traffic on the fields will result in them being worn out and therefore waste the money spent on them Changes in legislation 7.0 Key themes A number of themes have emerged during the planning process. 7.1 Improvement of facilities The club has significant facilities, especially the clubhouse and bar. These need to be managed and improved over time. These priorities were identified: Planning for the expansion of the clubhouse; Ensure facilities meet council and governmental codes and standards; Change the layout of the canteen to give customers greater access and make better use of the adjacent unused storage space; Ensure energy efficiency; and Maximise the capacity to use the grounds by expanding the use of floodlights. The Gap Pastime Club Strategic Plan – March 2010 Page 8 7.2 Grounds maintenance The club has been successful in obtaining grant funds to improve the standard of its fields. These are now among the best in Brisbane and represent one of the club’s greatest assets. They need to be maintained and, if possible, improved further over time. These priorities were identified: Steps should be taken to manage the use of the fields, both in terms of training and games; A maintenance schedule should be established to look after the fields; Funds should be identified to purchase equipment to maintain the fields; and Funds should be put aside to repair the fields at the end of each football season. 7.3 Policy inconsistency Because the club has struggled to recruit members to its management committee, the committee’s entire resources have been consumed running the day to day operations of the club. This has left little time to document policies, which has in turn led to policy inconsistency. These priorities were identified: As a priority, a policy manual for the junior section of the club should be written; Manuals setting out the responsibilities of team managers should be written; The management committee should begin codifying its policies so they are clear, consistent and can be tracked over time. 7.4 Volunteers The club relies on volunteers and has had difficulty recruiting and retaining them. These priorities were identified: Establish a clear set of roles and responsibilities for different committee positions; Ensure responsibilities for coaches and managers of junior teams are made clear; and Recognise and reward the efforts of volunteers. 7.5 Coaching Although the club has made significant improvements in some areas of its operations in recent years, the standard of coaching junior teams has not been a focus. This means young footballers are not being taught the skills they need to maximise their potential. These priorities were identified: A junior director of coaching should be appointed; Coaching qualification benchmarks should be set for those aspiring to coach junior competition teams; and gAttempts should be made to encourage coaches at the club to complete Football Queensland qualifications. 8.0 Action items A number of action items have been identified and grouped according to the key themes the strategic planning process has uncovered. The items have been prioritised high, medium or low. Approximate costs and timeframes have been set against each. Specific tasks have not been assigned to specific people. Instead, the GPC committee will assign tasks over time. 8.1 Improvement of facilities 1. Sub-committee to plan for clubhouse extension Given the expansion of the clubhouse is a real long-term aim of the club, a sub-committee should be established to drive this process. This sub-committee could also ensure the club’s existing facilities are maintained and meet with required codes and standards. The Gap Pastime Club Strategic Plan – March 2010 Page 9 Estimated cost: Nil Timeframe: by end 2011 Responsibility of: GPC committee Priority: High 2. Survey members about expansion of facilities Now plans have been drawn up for the extension of the clubhouse, the club should survey members to gauge the level of support for the plans. Estimated cost: nil Timeframe: by end 2012 Responsibility of: GPC committee Priority: Low 3. Investigate installation of solar panels With electricity prices rising, it would make sense for the club to try to reduce its power consumption. This could be done via accessing a city council grant to install solar panels on the roof of the clubhouse. Estimated cost: $10,000 Timeframe: by end 2011 Responsibility of: GPC committee Priority: Medium 4. Floodlighting review The club needs to maximise the use of its fields. In order to use fields to maximum efficiency, all areas need to be properly lit. An audit should be done to establish whether changes can be made to the configuration of the floodlighting to aid in this. Estimated cost: Nil Timeframe: by end 2011 Responsibility of: Grounds sub-committee Priority: Low 5. Canteen refurbishment The canteen at the club should be refurbished to make better use of the space and create a more customer-friendly layout. Estimated cost: $20,000 Timeframe: by end 2010 Responsibility of: GPC committee Priority: High 8.2 Grounds maintenance 1. New mower The club should investigate purchasing a cylinder mower. Advice from the Suncorp Stadium groundskeepers suggests this will improve the quality of the turf at the club, making it more robust. Estimated cost: $30,000 Timeframe: by end 2011 Responsibility of: Grounds sub-committee Priority: Medium 2. Ground repairs The Gap Pastime Club Strategic Plan – March 2010 Page 10 The club should contact turf contractor Twin View Turf to schedule end of season repairs each September/October. This should include: Scarifying Aeration Fertilisation Re-turfing worn areas Levelling Estimated cost: $20,000-$25,000 recurrent Timeframe: every year ongoing Responsibility of: Grounds sub-committee Priority: High 3. Field use guidelines The grounds sub-committee should develop a set of guidelines for use of the fields during training sessions. This will then be distributed to all coaches. Estimated cost: Nil Timeframe: by end 2010 Responsibility of: Grounds sub-committee Priority: High 8.3 Policy inconsistency 1. Junior section policy manual Policies, rules and guidelines in the junior section exist only in the minds of longer-standing committee members. They need to be put down on paper and communicated to members of section so disputes can be handled in a transparent way. Until this is done, the junior section risks being seen as having no credibility in handling disputes. Estimated cost: Nil Timeframe: end 2011 Responsibility of: Junior committee Priority: High 2. Junior section managers manuals x 2 Managers of junior teams are among the most important volunteers at the club. At the moment, they are given very little guidance in performing their tasks. Managers are given a briefing at the start of the season and are then left to learn on the job. The club should write managers’ manuals for both competition and non-competition teams. Estimated cost: Nil Timeframe: end 2011 Responsibility of: Junior committee Priority: High 3. Club operations manual Too many of the club’s policies and procedures are “understood” by long-standing committee members, but have not been documented. As new members have joined the committee in recent times, it has become clear this lack of clarity is causing confusion. Therefore, the club needs to produce an operations manual to avoid ambiguity about how the club is run. Estimated cost: Nil Timeframe: end 2012 Responsibility of: GPC committee Priority: Medium The Gap Pastime Club Strategic Plan – March 2010 Page 11 8.4 Volunteers 1. Management committee roles It is difficult to attract new members to the management committee when there is a lack of clarity about what is expected of people performing different roles. There is also the potential for confusion about where one role ends and another begins on the committee. This could be alleviated by drafting roles and responsibility documents for the different committee positions. Estimated cost: Nil Timeframe: end 2011 Responsibility of: GPC committee Priority: Medium 2. Volunteer end of season function Efforts of volunteers should be recognised more than they currently are. One way of achieving this would be to organise a modest end of season function, providing limited drinks and snack food, for volunteers, their partners and children. Estimated cost: $1,000-$2,000 per year Timeframe: end 2010 Responsibility of: GPC committee Priority: Medium 8.5 Coaching 1. Appointment of a junior director of coaching In order to establish a coordinated approach to coach education, the club needs to appoint a junior director of coaching (JDOC). This position has been vacant at The Gap for several years. Estimated cost: $10,000-$12,000 per year Timeframe: end 2010 Responsibility of: Junior committee Priority: High 2. Coaching qualification benchmarks When appointed, the JDOC needs to decide the benchmarks (in terms of coaching qualifications) required for teams in small-sided football and competition football at the club. Estimated cost: Nil Timeframe: end 2011 Responsibility of: JDOC/junior committee Priority: Medium 3. Encouraging coaches to take coaching courses In order to increase the number of junior coaches with qualifications, the club should pay half the cost of officially sanctioned Football Queensland coaching courses. Estimated cost: $1,000-$2,000 per year Timeframe: end 2011 Responsibility of: Junior committee Priority: Low 9.0 Attachments 1. The Gap Pastime Club master plan 2. Lease 3. Certificate of incorporation The Gap Pastime Club Strategic Plan – March 2010 Page 12 4. 5. 6. 7. 8. 9. Junior section policy manual (draft) Junior section managers’ handbooks (draft) The GPC master plan Strategic plan – top 10 priorities Membership breakdown 2007-2009 Grant applications 2005-2010 The Gap Pastime Club Strategic Plan – March 2010 Page 13 The Gap Pastime Club Membership Breakdown 2007 Total: 724 Juniors: 499 Senior men: 41 U18s: 19 O45s: 20 Total Men’s: 80 Senior women: 65 Junior women: 80 Total Women’s: 145 2008 Total: 699 Juniors: 478 Senior men: 49 U18s: 18 O45s: 18 Total Men’s: 85 Senior women: 53 Junior women: 83 Total Women’s: 136 2009 Total: 797 Juniors: 551 Senior men: 69 U18s: 17 O45s: 19 Total Men’s: 105 Senior women: 52 Junior women: 89 Total Women’s: 141 2010 Total: 759 Juniors: 493 The Gap Pastime Club Strategic Plan – March 2010 Page 14 Senior men: 96 U18s: 32 O45s: 18 Total Men’s: 146 Senior women: 53 Junior women: 67 Total Women’s: 120 The Gap Pastime Club Strategic Plan – March 2010 Page 15