SUFFOLK COUNTY COMMUNITY COLLEGE COLLEGE COMPUTING COUNCIL MINUTES March 7, 2014 1:30 p.m., Distance Education Rooms Members Present: Paul Basileo, Steve Clark, Christopher Conzen, Davorin Dujmovic, Ed Hassildine, Liz Foley, Joseph Gansrow, Troy Hahn, Nina Leonhardt, Susan Lieberthal, Faye Lourenso, Jeffrey Pedersen, Steve Rios, Gary Ris, Jane Shearer Members Absent: Nicholas Bosco, Denise D’Ambrosia, Pete DiGregorio, Cheryl Eldredge, David Quinn, Helen Wittmann, Representatives Present: Grzegorz Fabiszewski, Susan Gambale o/b/o Gail Vizzini, Laura Levine, Alicia O’Connor o/b/o Louis Petrizzo, Drew Rabinowitz I. Minutes a) The minutes from the previous meetings held on October 11, 2013 and December 6, 2013 were approved. II. Campus Computing Council and Technology Deans Reports a. Ammerman Campus – No Report b. East Campus – No Report c. Grant Campus – Joseph Gansrow a) BlackBoard (1) Will there be student workshops? (i) The Grant Campus Computing Council’s inquiry on this topic is discussed in Section IV. Old Business, g. BlackBoard conversion status, c). (2) Formats of student documents (i) The Grant Campus Computing Council’s inquiry on this topic is discussed in Section IV. Old Business, g. BlackBoard conversion status, d). b) Faculty Technology Guide (1) The final draft is close to completion and will be circulated among the three campuses by the close of the academic year. (2) GR explained that the guide is needed in the summer for Faculty Orientation and suggested recommending the guide to Troy Hahn for inclusion in D2L and BlackBoard. d. Technology Dean’s Report - No Report III. Subcommittee Reports a. Academic Computing Subcommittee – No Report b. Standards Subcommittee – Steve Clark o/b/o Peter DiGregorio a) Electronic Classrooms Pilot Project (1) In response to a charge to develop standards for the electronic classrooms, solutions were presented to the Standards Subcommittee. (a) Extron Pole Vault and Wall Mount systems were chosen by unanimous vote of the Standards Subcommittee. (b) The use of White Board Paint was presented to the committee as an possible alternative to the use of whiteboards. A discussion ensued regarding a pilot to test the use of white board paint. SC explained that whiteboard paint is applied to an entire wall after some preparation to provide additional space for writing as well as the ability to be projected upon, allowing users some flexibility within the area. Since it is paint, when the area needs refreshing it simply gets repainted instead of reinstalling a new white board. More research is needed to determine if this is feasible in all areas and how much preparation will be necessary. Faculty teaching in the pilot classrooms will be surveyed and a report will be provided to the committee. (c) The committee agreed to the recommended use of these standards for the pilot classrooms, to move forward with faculty feedback, and report back to the CCC the findings of the pilot project and a plan of how they will proceed. (2) Phasing out of VCR and DVD units (a) The proposal of the Standards Subcommittee to no longer purchase VCR and DVD units and, as they fail, to not replace them, was presented to the CCC. A discussion ensued resulting in the agreement that the Head Librarians would meet and discuss this proposal and report back to the CCC. c. Student Technology Fee Subcommittee – Paul Basileo a) The committee did not meet. The next STF Subcommittee meeting will be scheduled prior to the next CCC meeting. b) STF Purchases delayed (1) New account codes were issued by the Purchasing area for fixed assets below $5,000 causing STF purchases to be delayed. The STF requested that the Purchasing area advise departments of these types of changes prior to their going into effect. c) STF funds allocated for Capital Project report requested (1) PB requested that the CCC Chair follow up on STF requests for an itemized list from Facilities Management of what the STF funds are intended to cover and what the time frame of the intended expenditures will be for the new Science and Technology building classrooms. (a) PB will forward copies of the previous requests to GR for follow up. d. Training Subcommittee – Nina Leonhardt a) The committee did not meet. b) VMware Training (1) The committee is working on plans for the VMware training in June. We are looking at June 3, 4, & 5. The approximate cost of training sixteen people has been provided to VP Vizzini. Three quotes have been obtained and a proposal package will be forwarded to VP Vizzini and the committee members involved. e. Networking Services/ Wireless Subcommittee –Steve Clark a) ISP and Voice Upgrades (1) The committee met and discussed the status of the ISP and Voice upgrades. The cable and infrastructure builds are at approximately 65% completion. The Eastern campus will be completed today and Selden will be completed next week. At this point all the cable will be in place and then some equipment will be installed. Once the equipment is installed, a test of both the intercampus links and the voice systems prior to cut over will be performed. The anticipated target of spring break is not attainable so all testing will be done during, and a few weeks following, spring break. (2) The SUNYnet redundancy connection is in place. We are now waiting for SUNY to build a tunnel. Following a meeting with SUNY next week, the secondary component is expected to be in place. b) Video On Demand (VOD) Library Pilot Project (1) The pilot is on target and will meet March 11th to discuss changes to the pilot project plan such as the addition of two licenses for specific courseware. This should provide enough time and enough material to produce a fair assessment. SC requested that the Library committee build an acceptable use policy and within that policy reference that it is not guaranteed throughput, and we are not guaranteed to have a connection to those remote sites. The committee will begin working on a notation and report back. c) NAC and ISE (1) The Networking Subcommittee discussed the possibility of Active Directory Trust being used for a dump of the Student database into the domains that the educational side currently uses. There were a number of different points and questions that were raised so it was decided to form a subcommittee to the subcommittee and discuss it further. This new subcommittee will be comprised of the ETU coordinators, one strong Active Directory person from the ETU on each campus, the Computer Center, Networking and Telecommunications, and hopefully a representative from Desktop Support and will evaluate and review any problems that may occur with students signing in at the desktop using Active Directory. (a) GR requested that IT meet and report back to the group with a possible schedule and timetable. d) New Web VPNs (1) The Networking Subcommittee showcased the new Web VPNs during the last meeting and a number of questions arose regarding sharing files, manipulating files, using customized web interface, etc. A newer VPN platform is in place for continued testing however, it is not ready for production. SC offered to showcase it to CCC members. It was agreed upon that interested members would stay to view the showcase following the meeting. f. Policy Subcommittee – No report. g. Planning Subcommittee - Gary Ris a) The Planning Subcommittee’s report on this topic is discussed in Section IV. Old Business. IV. Old Business a. Student Computing Webpage – Gary Ris a) Resources were limited for setting up the Student Computing Webpage in the RedDot environment due to the new portal going live. GR projected approximately two weeks until this could be completed. b. Faculty Technology Guide a) The link to the Faculty Technology Guide has been removed and a message has been posted is in its place to notify users that a new guide is under development. The link can be revitalized upon completion of the new Faculty Technology Guide. c. Campus SAN Installation Status a) DE and Networking will meet to discuss a software configuration within the month. d. iTunes/Enhanced YouTube –Troy Hahn a) Enhanced YouTube use is okay for now. Evaluation of Enhanced YouTube will begin once the work with BlackBoard has been completed. e. NAC / ISE Status – Steve Clark a) This topic is discussed in Section III. Subcommittee Reports, e. Networking Services, c). f. Homework software not working in the browsers a) DD reported that the issue was primarily a browser issue and is mostly resolved now that IE 10 has been installed. There remain a few issues with different publishers that are becoming apparent and we do not know if it is campus wide or if it’s just a lead to particular machines or things of that nature. DD will present the inquiry at the Grant Campus Computing Council meeting in April to determine if there are any other important issues. g. Blackboard conversion status - Troy Hahn a) A newsletter will be distributed to all the online, web enabled and hybrid learner classes pertaining to training updates which explains that all training is available through the new portal. These training sessions are limited to fifteen seats so we ask everyone to go through the sign up process. Sessions have been held on each campus alternating between the three campuses every week. Weekly one hour Q&A training sessions for people who have been to a training session and have questions, will be held Wednesdays on the Ammerman campus and will be broadcast in the Distance Education classrooms. b) Concern over BlackBoard updates and security patches (1) ITEC recently ran an update without providing notification to SCCC rendering students in the BlackBoard pilot unable to access BlackBoard for a six hour window. TH is currently working with other institutions and ITEC to address the necessity of ITEC sending an alert or an update patch schedule to avoid future occurrences. c) BlackBoard training for students (1) Student training will be offered but cannot be forced. Ideas to encourage faculty to include it in their syllabus are being looked at to encourage students to go through this training. d) Students not using standard formatting when submitting work (1) TH responded to the inquiry of the possibility of having instructions posted on the D2L &/or BlackBoard homepage that talks to students about submitting in certain in certain standards, that this could be included in the training. A discussion ensued and concluded in agreement that this should be the faculty’s responsibility due to certain curriculum requiring unique formats. V. Tabled for future discussion: a. Technology Plan b. Print Management Software / NAC Authentication – Academic Computing Subcommittee – ETUs (Awaiting NAC / ISE implementation) VI. New Business a. New email storage capacity a) JG asked what the new email size is. GR responded that it is now 2G.