Business Adaptations

 Islamic law, or sharia, permits commerce but prohibits
riba – the collection and payment of interest.
 Banks that follow Islamic law do not pay or charge
interest and cannot assess penalties for late payment.
 They earn profit by renting and leasing, or applying
service charges.
 Instead of lending money and earning interest over
time on a home mortgage, an Islamic bank might
arrange to purchase the home and resell it to its
customer at a profit – a rent-to-own arrangement,
with payments made in installments.
Signage is in both Chinese and English
Feng Shui design principles used throughout
– Balance of the five elements of metal,
water, wood, fire and earth in balance
 Park faces the sea
 Main entrance is north-south
 Cash registers in corners to bring wealth
Lucky color red is everywhere to ensure
Lucky numbers incorporated
 Main ballroom for weddings is 888 sq meters,
which brings wealth
 2,238 crystal lotuses decorate the Chinese
restaurant because number sound like the phrase
“easily generate wealth”
 No 4th floor because four is bad luck
Clocks are not in shops: ‘giving clock’ sounds
the same as ‘going to a funeral’ and is
considered taboo
KFC in China sells seasonal vegetables and
rice porridge as side dishes
Changed slogan from ‘finger lickin’ good’
because it was translated as ‘eat your fingers
Created Asian mascot called ‘Chicky’
Indian market changed product
 Many Hindus don’t eat beef
 Moslems don’t eat pork
 Sells burgers made of potatoes, peas, and
carrots, with Indian spices
“When negotiating in Western countries, the objective is to work
toward a target of mutual understanding and agreement and
'shake-hands' when that agreement is reached - a cultural signal of
the end of negotiations and the start of 'working together'.
In Middle Eastern countries much negotiation takes place leading
into the 'agreement', signified by shaking hands. However, the
deal is not complete in the Middle Eastern culture. In fact, it is a
cultural sign that 'serious' negotiations are just beginning.
Imagine the problems this creates when each party in a negotiation is
operating under diametrically opposed 'rules and conventions.' “