TAKE 5 CONFERENCE FRIDAY, APRIL 24, 2015 Christine Lottman LISW-S University of Cincinnati MAKE IT HAPPEN! CHANGE + IMAGINE PROCESS + EMOTIONAL INTELLIGENCE – A POWERFUL COMBINATION! Making it Happen – from Theory to Application • Change – It’s a Process, not an Event! • IMAGINE – For Innovative Idea to Evaluation of Progress (and everything in between!) • Emotional Intelligence – What does this have to do with anything?! • And, the plan is… EI – What does it have to do with – Making It Happen?! EVERYTHING! Introductions – The Mood Meter How are you feeling? ENERGY High Low Unpleasant FEELING Pleasant And why do we care? Mood Meter High ENERGY 5. Given where you plotted yourself, what strategy will you use to get the most out of the day? Low Unpleasant FEELING Pleasant Transtheoretical Model of Change • • Precontemplation Contemplation • Planning/Preparing • Action • Maintenance PRECONTEMPLATION Problem? What Problem? Precontemplation Identification CONTEMPLATION HMMMM?! Contemplation Identification PREPARATION/PLANNING Preparation/Planning Identification ACTION! Action Identification MAINTENANCE Maintenance Identification EVALUATION Evaluation Identification BUT FIRST… Are you ready…? Precursors of Change • Sense of Necessity • Readiness for Anxiety • Awareness • Confronting the Problem • Effort or Will Toward Change • Hope for Change • Social Support for Change PREPARE Setting the Stage for Change PREPARE • Identify Problems to address • Review your Institutional and Personal Reality • Establish primary goals • Identify relevant People of influence • Assess potential financial costs and benefits to institution and clients • Review personal and professional Risk • Evaluate the potential success of a macro change process What Is Emotional Intelligence? * “the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional meanings, and to reflectively regulate emotions in ways that promote emotional and intellectual growth” — Salovey & Mayer The Function of Emotions Emotions influence: • Attention, memory, and learning • Decision making and judgment • Relationship quality • Physical and mental health Effective Use of our Emotions – Adaptive Functions • Fight Injustice • Brainstorm • Critical analysis • Creative planning • Increase awareness • Generate enthusiasm • Edit document • Gain agreement • Proofread • Before presenting • Show empathy • Self-reflection 27 Mood Meter High Surprised Afraid ENERGY Enraged Excited Annoyed Pleased Sad Bored Low Melancholy Unpleasant Tired FEELING Content 1. Where are you on the Mood Meter? 2. What caused you to feel this way? 3. What word best describes your current feeling? Serene 4. How are you expressing this feeling? Pleasant Mood Meter 1. Where are you on the Mood Meter? (Recognizing) High ENERGY 2. Why do you feel this way? (Understanding) 3. What word best describes your current feeling? (Labeling Low 4. How are you expressing your feeling? (Expressing) Unpleasant FEELING Pleasant 5. How will you manage your feeling? (Regulating) Regulating P – prevent an unwanted emotion R – reduce an unwanted emotion I – initiate a new emotion M – maintain an existing emotion E – enhance or create an emotion 30 31 IMAGINE! Model for Institutional Change IMAGINE • Innovative Idea • Muster support and formulate an action system • Identify Assets • Specify Goals, objectives, and action steps to attain them • Implement the plan • Neutralize opposition • Evaluate progress Thank you and Be Kind! Kindness Trumps! Christine A. Lottman christine.lottman@uc.edu Resources • The Yale Center for Emotional Intelligence – www.ei.yale.edu • The Emotionally Intelligent Manager – Caruso & Salovey • Generalist Practice with Organizations and Communities – Kirst-Ashman & Hull (The IMAGINE process for change) • Therapy with Difficult Clients – Hanna (Assessing readiness for change) • Quiet – Cain (The Strengths of Introversion) • Quiet Influence – Kahnweiler • Christine Lottman – christine.lottman@uc.edu