Making it Happen: Using Emotional Intelligence

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TAKE 5 CONFERENCE
FRIDAY, APRIL 24, 2015
Christine Lottman LISW-S
University of Cincinnati
MAKE IT
HAPPEN!
CHANGE + IMAGINE PROCESS +
EMOTIONAL INTELLIGENCE – A
POWERFUL COMBINATION!
Making it Happen – from Theory to
Application
•
Change – It’s a Process, not an Event!
•
IMAGINE – For Innovative Idea to Evaluation of Progress
(and everything in between!)
•
Emotional Intelligence – What does this have to do with
anything?!
•
And, the plan is…
EI – What does it have to do with –
Making It Happen?!
EVERYTHING!
Introductions – The Mood Meter
How are you feeling?
ENERGY
High
Low
Unpleasant
FEELING
Pleasant
And why do we care?
Mood Meter
High
ENERGY
5. Given where you
plotted yourself, what
strategy will you use to
get the most out of the
day?
Low
Unpleasant
FEELING
Pleasant
Transtheoretical Model of Change
•
•
Precontemplation
Contemplation
•
Planning/Preparing
•
Action
•
Maintenance
PRECONTEMPLATION
Problem? What Problem?
Precontemplation Identification
CONTEMPLATION
HMMMM?!
Contemplation Identification
PREPARATION/PLANNING
Preparation/Planning Identification
ACTION!
Action Identification
MAINTENANCE
Maintenance Identification
EVALUATION
Evaluation Identification
BUT FIRST…
Are you ready…?
Precursors of Change
•
Sense of Necessity
•
Readiness for Anxiety
•
Awareness
•
Confronting the Problem
•
Effort or Will Toward Change
•
Hope for Change
•
Social Support for Change
PREPARE
Setting the Stage for Change
PREPARE
•
Identify Problems to address
•
Review your Institutional and Personal Reality
•
Establish primary goals
•
Identify relevant People of influence
•
Assess potential financial costs and benefits to institution
and clients
•
Review personal and professional Risk
•
Evaluate the potential success of a macro change process
What Is Emotional Intelligence?
* “the
ability to perceive emotions, to
access and generate emotions so as
to assist thought, to understand
emotions and emotional meanings,
and to reflectively regulate emotions
in ways that promote emotional and
intellectual growth”
— Salovey & Mayer
The Function of Emotions
Emotions influence:
•
Attention, memory, and learning
•
Decision making and judgment
•
Relationship quality
•
Physical and mental health
Effective Use of our Emotions – Adaptive
Functions
•
Fight Injustice
•
Brainstorm
•
Critical analysis
•
Creative planning
•
Increase awareness
•
Generate enthusiasm
•
Edit document
•
Gain agreement
•
Proofread
•
Before presenting
•
Show empathy
•
Self-reflection
27
Mood Meter
High
Surprised
Afraid
ENERGY
Enraged
Excited
Annoyed
Pleased
Sad
Bored
Low
Melancholy
Unpleasant
Tired
FEELING
Content
1. Where are you on the Mood
Meter?
2. What caused you to feel this
way?
3. What word best describes
your current feeling?
Serene
4. How are you expressing
this feeling?
Pleasant
Mood Meter
1. Where are you on the Mood Meter?
(Recognizing)
High
ENERGY
2. Why do you feel this way?
(Understanding)
3. What word best describes your current
feeling?
(Labeling
Low
4. How are you expressing your feeling?
(Expressing)
Unpleasant
FEELING
Pleasant
5. How will you manage your feeling?
(Regulating)
Regulating
P – prevent an unwanted emotion
R – reduce an unwanted emotion
I – initiate a new emotion
M – maintain an existing emotion
E – enhance or create an emotion
30
31
IMAGINE!
Model for Institutional Change
IMAGINE
•
Innovative Idea
•
Muster support and formulate an action system
•
Identify Assets
•
Specify Goals, objectives, and action steps to attain them
•
Implement the plan
•
Neutralize opposition
•
Evaluate progress
Thank you
and
Be Kind!
Kindness
Trumps!
Christine A. Lottman
christine.lottman@uc.edu
Resources
•
The Yale Center for Emotional Intelligence –
www.ei.yale.edu
•
The Emotionally Intelligent Manager – Caruso & Salovey
•
Generalist Practice with Organizations and Communities –
Kirst-Ashman & Hull (The IMAGINE process for change)
•
Therapy with Difficult Clients – Hanna (Assessing readiness
for change)
•
Quiet – Cain (The Strengths of Introversion)
•
Quiet Influence – Kahnweiler
•
Christine Lottman – christine.lottman@uc.edu
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