<Cybersource Pte Ltd>
E-payment: An
integral part of
your e-business
initiative
Cybersource Pte Ltd is a Singapore incorporated company and has no relation, in whatsoever
to CyberSource, Inc, USA. Similarity in names is purely coincidental
Agenda
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E-business Overview
E-business Objectives
Different types of e-payment
E-payment Process
Payment security
Is payment necessary?
Conclusion
Copyright©2001, Cybersource Pte Ltd
E-Business: Overview
• Companies started implementing ebusiness concept and processes since
1996
• Companies like Cisco, Oracle and Dell
have reaped significant benefits (sales
and cost savings) from e-business
implementation
• MNCs are leading the e-business
implementation
Copyright©2001, Cybersource Pte Ltd
E-Business: Overview
• E-business is not a one-off project. It
requires top management commitment,
with continuous support from the whole
company.
• It integrates all the functions of the
company, creating a seamless and
efficient business process, allowing the
company to compete more aggressively
Copyright©2001, Cybersource Pte Ltd
E-Business Objectives
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Increase sales
Increase efficiency
Reduce cost
Streamline business process
Inventory management
Information management
Supply chain management
Copyright©2001, Cybersource Pte Ltd
E-Business Process
Business - Business
ERP
Payment
Purchase
Orders
SUPPLIERS
CONSUMERS
Data
base
Store
front
ISP
Business - Consumer
Copyright©2001, Cybersource Pte Ltd
E-Payment Methods
• Different e-payment methods include:
– credit card payment
– smart-card payment
– pre-paid mode (micro payment)
– post-paid (billed by a billing organisation,
like telecom operators or utility companies)
– direct debit (from bank account)
– escrow services (third party)
– direct TT instructions, and others
Copyright©2001, Cybersource Pte Ltd
EC Process Flow
The transaction is
authenticated here
Any Bank issuing
VISA / MasterCard
8
Credit Card
Clearing House
ACQUIRING
BANK
ISSUING BANKS
http://www.eshop.com
Transaction server
3
9
2
Payment
Payment
Web Server
7
Payment Service Provider
1
5
4
Buy
Digital Purchase Order
Digital Receipt
6
Order Fulfilment
CUSTOMER
Copyright©2001, Cybersource Pte Ltd
MERCHANT
E-Payment Security
• First layer, SSL security (128-bit
encryption)
• Data security (firewall, etc)
• What you know, what you have, who
you are
• Fraud reduction
• PKI implementation
Copyright©2001, Cybersource Pte Ltd
Is Payment Necessary?
• Payment is the most important element
in e-commerce. Commerce is not
complete if you cannot be paid!
• E-payment implementation
considerations:
– Costs
– Expertise
– Flexibility
– Experience
Copyright©2001, Cybersource Pte Ltd
Conclusion
• E-business is a must for all companies,
to compete successfully in this new era
• This e-business initiative need to be
supported with strong management
support and commitment
• E-business is not complete without
payment.
Copyright©2001, Cybersource Pte Ltd
Contact Information
Wong Jeat Shyan (Mr.)
CYBERSOURCE PTE LTD
745 Toa Payoh Lorong 5
#03-02 HBM Building
Singapore 319455
Tel: 65-3580575
Fax: 65-3580576
E-mail: jswong@cybersource.com.sg
Copyright©2001, Cybersource Pte Ltd