OJWorld System Intro.
March.2015
Content
Company Profile
About toottoot
About ChatCall
About Partnership
기업 소개
Company Profile
OJWorld (Co.,Ltd.) is a professional ICT company specialized in
Mobile SNS and Call Center Solution development and global
service.
Representative: Allen, Seo
Established: 2011.8.29
Address: Changeugwan 227, Konkuk Univ., Neung Dong Ro 120, Kwangjin Gu,
Seoul, Korea
Performance
Korea Electronic
Power Corporation
Konkuk University
City hall of Busan
Vietnam Data
Communication Company
Part 1
What is
Company
Groupware
?
Public Closed community
Group Net
A Group Net Platform Service only for us!
Development Background
Popularize groupware in middle-sized firm, big churches,
and organizations.
 Expensive costs (Maintenance & Construction)
 Hard to use
 Only full-time workers can use the company’s intranet
 Long construction time
 Low relationship with the site(Board and Profile functions are the most
popular ones)
 Limited group and users (Need additional costs to add)
Develop a mobile groupware related to
community functions for unlimited
constructions
Contradiction
Lists
Company
Groupware
toottoot
User
Giant companies
All User
Construction Cost
At least \100,000,000
Free to the public
Firms: less than \20,000,000
Construction Time
At least 3 month
Right away
Communication
Method
Interior Network
(Intranet)
External Network(Authorization)
Main Functions
Office +ERP
Community + Organization management
+ Contents
Users
Only members of the
firm
Only approved members
Security
Protected
Protected
Number of Users
Limited
Unlimited
Number of Groups
Limited
Unlimited
Using Devices
PC (Main) + Mobile
Mainly mobile(PC version will be
available in the second half of year 2015)
Information
Managment
Particular department in
the firm
(Vice)/ Chief Administrators
Contradiction
‘s Main Functions
Details
Function
Details
Note
Contacts
Addresses are provided
Has Privacy Settings
Chat
Support 1:1, 1: many, and Conference Chat
ConferenceChat
(Paid Contents)
Message
Protect privacies by volatile messages.
Calendar
Confirm and share entire or group’s schedule
Linked to the Notice
Notice
Has separate notice function and templates
Manager Notice
Board
Free to the members, and has secrete board function Tag Notice Function
E-Business
Card
Linked to the Profile
E-mail
Can send email to the members
Mobile Fax
Give Fax numbers to each members
Paid Contents
Simultaneous
Interpretation
Simultaneous Interpretation of 7 languages
Paid Contents
toot Pay
Easily pay your bills and fees.
Album
Group/chronological Album
Support Send
Function
Part 2
‘No need to call’
Smart Call Center
ChatCall Main View
Market Analysis
(In South Korea)
-73%Penetration rate of smartphones->Necessary of
new customer centers
-24-hour operating customer complaints process
system without limits
-Removing delays by 1:1 customer consulting through
Smartphone App and PC web service
-Real-time consulting service by real-time upload and
online-chat
Development
Background
Current Voice Call Centers
1. Inconveniences of ARS system
2. Increase of waiting times
3. Increase of phone operator’s mental damages
4. Increasing costs
5. Only customer center can view a customer's counseling
records
6. Expensive & Hard to counsel in foreign countries
Advantages of ChatCall Smart-Customer-Center
1. Convenience: No more inconveniences of ARS system
2. Quickness : Quickly solve complains by chats, photos, and
emails.
3. Cheapness : Save expenses by prior examinations
4. No time/locational limits
5. Less stress of telephone operators
24-hour operating customer complaints process
system without limits
Push Service
Customers
Chat, Email
Smartphone
Linking
Internet
Smart Customer Center
Chat, Email
Customers
PC
 A Customer Center through Smartphone and PC
without time/place limits
Removing delays by 1:1 customer consulting
through Smartphone App and PC web service
User
Operator PC
By using Smartphone and PC, consulting delays will be removed,
consulters’ mental stresses will be declined, and hearing-impaired
people’s stress will be removed
Business Model
1.
Syndicated version construction
and maintenance profit
1.
Solution construction and
sales profit
2.
Advertisement profit
2.
Simple pay commissions
3.
Contents profit
3.
- Emoticon, E-Commerce, Coupon etc.
4.
4. Simple pay PG Commission profit
5.
5. Platform link profit
- Telecom commission, game profit
Call center operating profit
Advertisement profit
Telecom commission profit
Partnership
Partnership Agreement of domestic/
international marketing
For more information…
Please contact addresses below
• http://www.ojworld.kr/en_index.php
• http://www.chatcall.co.kr/en/index.php
News related to OJWorld
2012.10.31
2013. 5.23
Multi SNS Iconting started
service in South-East Asia
At this Conference, OJWorld
signed in $1,000,000 contract
with VDC
World IT Show(2013.5.21~5.24)
2012.11.1 Malaysia Open
MOU with Vietnam Data Center
Partnership with Netherland WMS
CEO Hadi
2013 World IT Show Live
Broadcast
2013 World IT Show
TBS Interview Iconting Live
Broadcast
OJWorld Related News
Starting Smart Church Handbook Service to deal with
Privacy problems