2008 Smeal MBA
Technology Orientation
 Orientation Slides available online:
 http://www.personal.psu.edu/sxk150/MBA-2008.ppt
 Orientation folder includes:
 Exchange Access and Configuration Information
 MBA Commons Printer Installation Steps
 Computing Guide
 ITS HelpDesk Info Sheet
 MBA Student Site
 Schreyer Library Info Sheet
 Lab Locations
Penn State ComputerStore
 The computerstore has excellent academic pricing on
most software packages and on hardware as well
 http://computerstore.psu.edu
 They carry the software you will need for the MBA
program including:
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Microsoft Office 2007
SPSS Grad Pack
 Other software including the MBA Courseware
Modules and Palisades will be provided to you by the
College
Directions to the
Penn State ComputerStore
http://computerstore.psu.edu
12 Willard Building
865-2100
Business
Willard
downloads@ITS
 A number of Penn State site licensed software
including the Symantec AntiVirus package, Cisco
VPN client, Hummingbird HostExplorer, etc. are
available at the ITS downloads site:
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https://downloads.its.psu.edu
ITS Access Account Password Guidelines
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It must be at least eight characters in length. (Longer is generally
better.)
It must contain at least one alphabetic and one numeric character.
It must be significantly different from previous passwords.
It cannot be the same as the userid.
It cannot start or end with the initials of the person issued the
userid.
It cannot include the first, middle, or last name of the person issued
the userid.
It cannot contain three or more occurrences of the same character.
It cannot contain any special characters (blanks, single quotes,
double quotes, etc.).
It should not be information easily obtainable about you. This
includes license plate, social security, telephone numbers, or street
address.
Change Access Account Password
 Double-click on the “PSU Port Login” icon on the desktop
 Enter the Access Account user id and password that you were given at
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the signature station, and click on the “I agree” button
Enter “www.work.psu.edu” into the browser location bar and press
Enter
Click the “Change your password” link on the right side of the page
Enter your Access Account User Id and password and click “Login”
Review the listed password requirements (previously discussed in the
orientation), and decide on a new Access Account password
Enter the information as requested in the form, and click the “Change
Password” button
The system should respond that your password has been changed
Click the www.work.psu.edu link under the password change message
to return to the welcome page
Create an Email Alias
 Click the “Edit your online directory information” link listed under the
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Directory Services menu at www.work.psu.edu
Edit the default entry for the “Alternate E-mail ID” field (your userid)
to something like “yourfirstnameyourlastname”
Click the “Save Changes” button at the bottom of the entry form to
process the change
The chosen alias must be unique in the PSU system; you may need to
try several combinations to find one that the system will accept
Click the “Alternate E-mail ID” field name link on the left for additional
information about this field
Close or minimize the browser window when you have completed your
changes
Email Clients
 Smeal College will provide every MBA student with an
account on our Smeal Exchange system
 Penn State also offers POP email and is piloting IMAP
email
 We recommend using our Smeal Exchange system
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Collaborative tools
Robust webmail application
Email/Calendar/Contacts/Tasks, etc.
Excellent spam filtering and virus/malware protection
Can share resources with other MBA students
Smeal Exchange Configuration
 Outlook is the preferred email client for our Exchange system on
Windows machines
 Will also work with Entourage – OSX and Thunderbird for
Windows/OSX
 Can setup activesync on windows mobile phones to sync email,
calendar, contacts, etc.
 Can also setup as imap on palm smartphones
 Instructions for access and configuring Outlook for Smeal Exchange
are included in your folder
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Note: please change your temporary passwords as soon as possible to maintain
security/integrity of your email account
PSU Email Configuration
 Choose your email client.
 Follow the Wizard and to create a POP3 mail account
 Incoming server is email.psu.edu
 Outgoing server is smtp.psu.edu
 The incoming server requires SSL to be checked
 Configuring Thunderbird for PSU POP Email:
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http://kb.its.psu.edu/psu-all/hd/thundrbrdwinpop/
 Configuring Outlook for PSU POP Email:
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http://kb.its.psu.edu/psu-all/hd/outlk20032007pop/
 Configuring the Penn State Spam Filter
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http://kb.its.psu.edu/psu-all/hd/spamfilter
User-Installed Software
 Office suite
 Microsoft Office Enterprise Pro 2007
 Risk and decision analysis
 Palisades DecisionTools
 Palisades StatTools
 Statistical analysis
 SPSS Graduate Pack 15.0
 Smeal MBA Courseware Modules
 Introduction to Regression Analysis
 Linear Programming
Installation of Microsoft Office Enterprise Pro
2007
 Close any running applications
 Disable Symantec AntiVirus on-access scanning
feature
Right-click on yellow shield in system tray
 Click on “Enable Auto-Protect” option
 Shield will display a red circle/diagonal line when
scanning is disabled
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 Insert MS Office Enterprise Pro 2007 installation
CD to start setup
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Office Enterprise 2007 Updates
 http://office.microsoft.com/en-
us/downloads/FX101321101033.aspx?ofcresset=1
 Install Active X when requested.
Installation of Smeal MBA Courseware Modules
 Disable Symantec AntiVirus on-access scanning, if
running
 http://www.personal.psu.edu/sxk150/mba_course
ware.zip
http://www.personal.psu.edu/sxk150/mba_course
ware
 Double-click the setup.exe file to start the
installation
Internet Connectivity
 On-campus LAN backbone
 Penn State Mobile Computing Service (wired ports)
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https://clc.its.psu.edu/portlogin.aspx
ITS Wireless SecureNet Service
 Off-campus connections
 Modem connection via PSU Dialup icon
 High-speed internet connection using cable modem or
DSL services
 Virtual Private Network (VPN) software
Penn State Mobile Computing Service
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Requirements
o Penn State Access Account
o Proper laptop computer equipment
 Internal or PCMCIA Ethernet card
 RJ45 Ethernet cable adapter
 Ethernet cable
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Procedures
o Setup (Do these once):
 Configure your computer to use an Ethernet adapter following instructions
provided by the adapter vendor
 Configure TCP/IP to use DHCP to obtain IP address automatically
 Configure the following DNS servers
 128.118.25.3
 130.203.1.4
 Make a bookmark in your web browser(s) for the secure port login web pages:
 Smeal College: https://clc.its.psu.edu/portlogin.aspx
 University libraries: https://connect.libraries.psu.edu
o Usage (Do these every time you connect):
 Connect your computer to a mobile Ethernet port using the Ethernet cable
 Start the computer, or cause DHCP to request an IP address
 Start your web browser and select the appropriate port login bookmark
 Log in following the instructions on the web page
 Use the network for your tasks
 Log out from the logout web page (a link is on the bookmarked page)
 Disconnect from the Ethernet port
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Locations
o Smeal College facilities
o University Park campus
ITS Wireless SecureNet Services
 Requires an 802.11wireless capable laptop
 Access Account User ID and password to
authenticate
 VPN client software to establish a secure connection
between laptop and Penn State’s VPN server
 Current campus locations are identified at:
http://www4.tns.its.psu.edu/scripts/wireless/
ITS Wireless Smeal Pilot
 New Supplicant wireless technology piloted in
Business Building
 Requires 802.11 compatible wireless network card
 Access account and password to connect
 Benefits include:
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No vpn needed; ease of use; more open, works on more
platforms; fewer connection /reconnection issues
 http://wireless.psu.edu/trial.html
Penn State Dial-up Connection
 Requires Access Account user ID and password to
establish connection
 University Park campus access number
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863-2222: 1,344 56 Kbps (V.90) modems
Broadband Connections
 Recommend use of broadband router with cable or
DSL modems for security and convenience
 Cisco VPN client may be needed to access certain
Penn State network services from off-campus
locations
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Requires use of Access Account userid and password
MBA Commons Printer
 Only able to print through an ethernet connection
and not wireless
 Configuration Instructions in folder
 Driver available at:
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http://www.personal.psu.edu/sxk150/mbaprintdriver.zip
 Dell Workgroup Laser 5310n
Virus and Spyware Protection
 Symantec AntiVirus
 Spybot – Search & Destroy
 Phishing and Pharming
Symantec AntiVirus
 Penn State site license provides for free use by
faculty, staff, and students
 Virus definition file updates
Manual
 Scheduled
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 File System Auto-Protect feature
 Manual/scheduled scans
 Custom, quick, or full
Spybot – Search & Destroy
 Freeware
 Regular detection updates are necessary
 Automatic download process at program startup
 Options for preventative measures as well as removal
of existing threats
 Ad-Aware SE Personal edition
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Free for personal use
Download from www.lavasoftusa.com
 Run both regularly. Even reputable sites often have
spyware/malware/adware attached to their sites.
Phishing
 Phishing:
 The goal of a phishing scam is to steal your valuable personal
data, such as credit card numbers, passwords, account data,
and other information. The con artists who design phishing
scams send out millions of fraudulent e-mail messages that
appear to come from organizations you know and trust, like
your bank, credit card company, or school.
 The e-mail will direct you to provide personal information
such as your bank account number or social security number.
The bogus emails often include links to authentic-looking Web
sites that have logos taken directly from legitimate Web sites.
 If you think you've received a phishing e-mail message, do not
respond to it.
Pharming
 Pharming:
 Basically, pharming involves manipulating the name
resolution process on the Internet. When a user enters an
address , such as www.psu.edu, the DNS servers convert this to
the numeric IP address for the website – name resolution.
 Pharming consists of modifying the name resolution system,
so that when a user thinks he or she is accessing to bank's Web
page, he or she is actually accessing the IP of a spoofed site
where phishing or worse can take place.
Data Backup
 Backup your data on a regular basis.
 Data recovery can be very costly and does not always
work.
 You can back up to external drives or CD/DVD if you
have a burner.
 There are pay for services available on the web that
maintain backups for your data.
Smeal and ITS Computer Lab Locations
 206 Business Building
 General purpose ITS computer lab (windows) – printing
available
 210 & 211 Keller Building
 Smeal general purpose and teaching computer labs (windows)
 Link to see all lab hours and locations and current
usage:
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https://clc.its.psu.edu/labhours/
Map on next slide
Campus Map of ITS Lab Locations
Technical Support Resources
 Penn State Information Technology Services (ITS)
Help Desks
 Laptop Vendor Technical Support
 Repair Locations and Resources
ITS Help Desks
 Assistance with Penn State Access accounts,
access network and client software, general
software questions
 Email support
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helpdesk@psu.edu
 Walk-in/phone support
 2 Willard Building (863-1035)
 215 Computer Building (863-2494)
 Additional information
 http://css.its.psu.edu/consulting/index.html
 http://its.psu.edu/help.html
Laptop Vendor
 In most cases, your laptop vendor can provide in
warranty hardware / technical support for your
laptop.
 Some warranties cover on site support while others
offer depot repair where the vendor sends you a box
and you send them your laptop in it to be fixed.
 Please always ensure that you have a valid data
backup before having your laptop worked on.
Repair Locations and Resources
 If you have an out of warranty laptop or would like to
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visit a local repair shop, here is a brief listing of available
computer repair resources in State College.
Note: Smeal is not affiliated with them and we cannot
guarantee their work.
Connecting Point - http://www.connecting-point.net/
GeekSquad at BestBuy – 814-237-5610
FireDog at CircuitCity – 814-861-3504
McMillan Computer Solutions http://mcmillancomputersolutions.com/
computerHELP On-Site Services - http://www.help-onsite.com/
PCQuikFix - http://www.pcquikfix.com/
More available on the web…..
Rights and Responsibilities of Computer Users at
Penn State
 Policy AD-20, Computer and Network Security
http://guru.psu.edu/policies/AD20.html
Policy AD-23, Use of Institutional Data
 http://guru.psu.edu/policies/AD23.html
Guideline ADG-01, Glossary of Computer Data and System
Terminology
 http://guru.psu.edu/policies/ADG01.html
Guideline ADG-02, Computer Facility Security
 http://guru.psu.edu/policies/ADG02.html
Ethical and Legal Use of Digital Media at Penn State
 http://its.psu.edu/policies/digitalmedia/
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Enhance Your Computer Skills
 Office 2007 tutorial:
 http://office.microsoft.com/training/training.aspx?AssetID=RC1
01482291033
 http://office.microsoft.com/enus/getstarted/FX101055081033.aspx
 Outlook 2007: http://office.microsoft.com/enus/training/CR100654581033.aspx
 Become familiar with the Penn State information
technology homepage. It is a directory to a wide
variety of helpful computing and technology-related
resources.
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See http://its.psu.edu
Useful Links
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Virus Info. - http://its.psu.edu/virus.html
ITS Student Site - http://its.psu.edu/students/
PC Security - http://sos.its.psu.edu/
Account Services - http://its.psu.edu/accounts.html
Angel - https://cms.psu.edu/
Student Computing Labs - http://clc.its.psu.edu/labs/
Software in Labs http://clc.its.psu.edu/Labs/Windows/Software/SoftwareList2006.aspx
MAC Computing Labs & S/W - http://clc.its.psu.edu/Labs/Mac/
Student Records - https://elion.oas.psu.edu/
Library Info. - http://www.lias.psu.edu/
Access account related items - https://www.work.psu.edu/
ITS Help Desks - http://cac.psu.edu/consulting/consult.html#hd
Mobile Computing at PSU http://tns.its.psu.edu/services/LAN/mobilecomp.html
downloads@ Penn State - http://downloads.its.psu.edu/
Modem Dial-up Numbers for all campuses http://aset.its.psu.edu/internet/dialup/