Online Vote Analysis Prepared October 9, 2012 Online Vote Total Votes: 1586 44% 56% 3 Female Male Nationality of Respondents Italy 12% United Kingdom 12% Greece 12% Romania 9% Belgium 9% Spain 7% Portugal 5% Germany 5% Ireland 5% Austria 4% Netherlands 4% Poland 3% Slovenia 3% Slovakia 2% Malta 2% Hungary 2% Sweden 1% France Latvia Luxembourg Lithuania 0% 4 1% 1% 1% 1% 2% 4% 6% 8% 10% 12% 14% What do you think are the Single Market's biggest achievements over the past 20 years? Opportunities to work in another Member State and have your professional qualification recognised 118 Opportunities to study or train in another Member State 116 Easier and more affordable travel throughout the EU 87 Opportunities to live or retire in another Member State 86 Increased prosperity and more jobs for EU citizens 66 A huge potential market for big, medium and small business 47 Wider choice of products and services for consumers 43 Lower telecommunications costs in Europe 40 Improved product and food safety in Europe 35 Increase in protection for consumers 28 Removal of barriers to trade in services 27 EU standards and labels facilitate exports 21 Reduction in red tape for cross-border trade 21 A strong and effective competition policy that benefits consumers 21 Easier access to health services across the EU 19 Opening up of national energy markets and resulting lower costs 9 Better regulated financial markets 5 Protection of innovation and intellectual property rights 4 The ability to bid for public contracts in other EU Member States 3 Reduced start-up costs for business and improved access to finance for SMEs 2 0 5 20 40 60 80 100 120 140 What do you think are the Single Market's biggest challenges? Internet and telephone services could be better and cheaper 86 Cumbersome social security procedures discourage citizens’ mobility 66 Workers can be victims of discriminatory employment practices in another Member State 65 Professionals have difficulties getting their qualifications recognised in another Member State 65 Inspite of an increased choice, many Europeans are frustrated by their energy bills 61 Citizens receiving healthcare abroad are often surprised when they receive their bill 49 Students facing discrimination regarding recognition of diplomas, fees and financial support 48 Opening a bank account abroad remains too difficult 40 Tax barriers for cross-border workers and employers 37 Barriers for entrepreneurs and investors 32 Consumers do not easily find their way in banking and financial services markets 32 Taking a car to another Member State is costly and burdensome 32 Retiring abroad and inheriting across borders leads to complex taxation issues 29 Protecting innovation: Intellectual property rights 23 Access to finance and support measures is too challenging 23 Businesses are discouraged from participating in foreign public tenders 22 Obtaining a residence card in another Member State for non-EU family members is too complex 22 Reclaiming VAT paid in another Member State is cumbersome 16 Europeans do not feel comfortable shopping on-line in other Member States 16 Passengers find it difficult to defend their rights 15 0 6 10 20 30 40 50 60 70 80 90 100