Creating Vision and Strategic Direction 1 “Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.” Jack Welch 2 “The Best Way to Predict the Future is to CREATE it!” Peter Drucker 3 Strategic Leadership The ability to anticipate and envision the future, maintain flexibility, think strategically, and initiate changes that will create a competitive advantage for the organization in the future 4 Most important function of a leader The most important function of a leader is to develop a clear and compelling picture of the future, and to secure commitment to that idea. 5 Ex. 13.1 The Domain of Strategic Leadership Vision Mission Strategy Architecture for alignment and implementation 6 Vision An attractive, ideal future that is credible yet not readily available. It should evoke a picture in the mind and suggests a future orientation, implies a standard of excellence or virtuous condition, and has the quality of uniqueness! 7 Ex. 13.2 Examples of Brief Vision Statements (selected) Motorola – Become the premier company in the world Ritz-Carlton (Amelia Island) Engineering Dept. – Where no hotel has gone before – free of all defects Johnson Controls Inc. – Continually exceed our customers’ increasing expectations New York City Transit – No graffiti Egon Zehnder – Be the worldwide leader in executive search 8 Questions to Ask? The leader must ask theree questions to test his or her vision: 1) Is this the right time? 2) Is this the right direction? 3) Are these the right goals? This must then be shared with your team and have it SUPPORTED. 9 The Nature of the Vision Ex. 13.3 Vision Current reality Staying the course 10 What Vision Does • • • • Links the present to the future Energizes people and gains commitment Gives meaning to work Establishes a standard of excellence and integrity 11 Common Themes of Vision • • • • • Vision has broad appeal Vision deals with change Vision encourages faith and hope Vision reflects high ideals Vision defines the destination and the journey 12 Vision must be able to: • • • • • Work at multiple levels Be inspirational at all levels Encourage independent action Develop Self-reference Be supported by the Company LeaderShip 13 Requirements for an effective Vision • For a VISION to be effective it must be developed by leaders. • Developed by leaders, those with strengths to influence to establish direction • Must be communicated to followers and must be supported by them. 14 Requirements for an effective Vision • Developed by leaders, those with strengths to influence to establish direction • Must be communicated to followers and must be supported by them. • Must be comprehensive and detailed so all understands it’s meaning and direction. 15 Mission The organization’s core broad purpose and reason for existence 16 Mission • Two critical parts: – Core values guide the organization – Core purpose is why the organization exists 17 Leader’s Framework for Noble Purpose Purpose Discovery Excellence Altruism Heroism Description Finding the new Being the best Providing service Being effective Basis for Action Pioneer Fulfillment Happiness Achievement 18 Strategic Management Strategic Management – The set of decisions and actions used to formulate and implement specific strategies that will achieve a competitively superior fit between the organization and its environment so as to achieve organization goals Strategy – The general plan of action that describes resource allocation and other activities for dealing with the environment and helping the organization attain its goals 19 Develop Strategies Focusing On • Core competence • Developing synergy • Creating value for customers 20 Core Competence Something the organization does extremely well in comparison to competitors 21 Synergy and Value Synergy: the interaction of organizational parts to produce a joint effect that is greater than the sum of the parts Value: the combination of benefits received and costs paid by the customer 22 Strategy Formulation and Implementation Strategy Formulation – The integrating knowledge of the environment, vision, and mission with the core competence in such a way as to achieve synergy and create customer value Strategy Implementation – Putting strategy into action by adjusting various parts of the organization and directing resources to accomplish strategic goals 23 Ex. 13.7 Making Strategic Decisions Ease of Implementation Hard High Strategic Impact Low High Impact, Hard to Implement. Major changes, but with potential for high payoff Low Impact, Hard to Implement. Difficult changes with little or no potential for payoff – avoid this category Easy High Impact, Easy to Implement. Simple changes that have high strategic impact – take action here first Low Impact, Easy to Implement. Incremental improvements, “small wins;” pursue for symbolic value of success 24 Ex. 13.8 Linking Strategic Vision and Strategic Action High The Dreamer The Effective Leader The Uninvolved The Doer Vision Low High Low Action 25