Agenda
Advice on Introductions
Qualities of Interpersonal
Communication and Perception
Ethics in Communication
Motives in Communication
Overcoming Obstacles to Clear
Thinking and Perception Checking
Advice on Introductions
Pause – Speak – Pause
Introduction Mechanics
Delivery- poise, volume, eye contact
Communication Apprehension
Agenda
Advice on Introductions
Qualities of Interpersonal
Communication and Perception
Ethics in Communication
Motives in Communication
Overcoming Obstacles to Clear Thinking
and Perception Checking
What are the Qualities of
Interpersonal
Communication?
Not just face-to-face, but interactions
that treat others as unique, authentic
individuals rather than as someone
as an object or performing a role
Simultaneous
Mutual influence
Used to manage relationships
Chapter 3: Perception
Perception Experience

Results of p. 74 activity
Preconceived Explanations

Results of p. 89 activity
Agenda
Advice on Introductions
Qualities of Interpersonal
Communication and Perception
Ethics in Communication
Motives in Communication
Overcoming Obstacles to Clear
Thinking and Perception Checking
Ethics of Communication
Ethics Judged by Ends
Sought
Problem 1: worthy ends can be
found to rationalize anything
 Problem 2: ends may be
defined in very different ways

Ethics of Communication
Ethics Judged by Means
Used
Problem 1: there may be
competing goals
 Problem 2: strained when
dealing with unethical or
totalitarian societies

Ethics of Communication
Ethics Judged by Speaker’s
Intentions
Problem 1: may excuse
disgraceful choices
 Problem 2: actually just relies
on the ends sought

Ethics of Communication
Ethics Judged by the Situation
Defined: the view that “the right
solution to any moral problem
depends much more on the
situation itself than on any
general, external code; and that
the key to the solution is always
love”
Agenda
Advice on Introductions
Qualities of Interpersonal
Communication and Perception
Ethics in Communication
Motives in Communication
Overcoming Obstacles to Clear
Thinking and Perception Checking
Motives of Communicators
Motives of Communicators
Physiological
Motives of Communicators
Safety
Physiological
Motives of Communicators
Belongingness
Safety
Physiological
Motives of Communicators
Esteem
Belongingness
Safety
Physiological
Motives of Communicators
Self Actualization
Esteem
Belongingness
Safety
Physiological
Exercise
Application
of Motives
Agenda
Advice on Introductions
Qualities of Interpersonal Communication
and Perception
Ethics in Communication
Motives in Communication
Overcoming Obstacles to Clear
Thinking and Perception
Checking
Barriers to Accurate
Perception
Ignoring Information
Overgeneralizing
Oversimplifying
Stereotyping
Imposing Consistency
Focusing on Negative
Perception Checking
Describe the other person’s behavior
Give your interpretation of the it
Ask if the perceptions are accurate
Take a Break!
We will resume in 10 minutes