Unit: 10
Business Communication
Business Communication and Religion
• Business communication depends on
successful exchange of insight between
two entities.
• If communication from one end is
confused, not clear, or ignorant the
communication fails and both the parties
may suffer.
• In a business, you may need to
communicate with people from different
cultures, religions, and regions of world.
Giving importance to religion for better
communication not only increases the
effectiveness and efficiency regarding
organization's business communication, but
also provides several other benefits to the
organizations. For example, it may result in
followings:
• Enriched job satisfaction and
employee morale
• Retention of value human resource
• Boost in productivity
• Increased employee loyalty
• Decreased level of stress on
employees
• Opportunities to explore new markets
with diverse demographics
• Avoiding legal challenges and law
suits
Communication and media in Islam
• Islam being a religion with complete
code of life guides its adherents
through the communication manners.
• The communication manners are a
reflection of the Islamic culture and
its characteristics.
Followings will help to understand the relation
of communication and Islamic culture
• Values of Islamic culture
• Characteristics of Islamic culture
• Communication manners in Islam
• Communication in Islamic history
Values of Islamic culture
When we talk about the values of
Islamic culture, followings would be
the main pillars of Islamic values:
• The Aspiration for Islamic Unity
• Pursuit of Social Justice
Characteristics of Islamic culture
Characteristics of Islamic culture
include:
• Practicality
• Retrospective
• Expressivity
Communication manners in Islam
• In the light of Islamic values, there are
some communication manners being
taught by Islamic teachings. These
mannerisms require Muslims to be careful
while communicating through any
channel, and use appropriate
communication tools.
The communication manners include:
• Be truthful
• Avoid loose talk / Backbiting
• Not shouting or losing control during
communication
• Avoid cursing / foul language
Communication in Islamic history
• Communication as a tool has always been always
there in Islamic history.
• Islam is essentially a communicative subject; it is
essentially a message descended from God to the
human kind and anyone who accepted this message
will become responsible to transfer it to others.
• Islam focuses on transferring a specific value-based
message with the intention of drawing the attention
of the audience towards the true source and nature.
Internet and Islam
• The authority has imposed various
restrictions on the online
information, especially Yemen,
Saudi Arabia, U.A.E inflict control
through proxy servers, devices that
are interjects between the end-user
and the Internet so that the filter and
block particular content.
• Internet contains several unwanted
content which Islam does not
permit.
Business ethics and communication
• Islam is practiced all over the world
by billions of people and businesses
being conducted in Muslim countries
need to comply with the business
ethics of Islam.
• And religion or the culture does
affect the businesses in the Muslim
world
Some of the business ethic of Islam
may relate to:
• Meeting
• Attire for Men
• Cultural expectations
from Women
• Greetings
• Working Days
Today we discussed:
• Communication and media in Islam
• Communication and Islamic culture
• Internet and Islam
• Business ethics and communication
List of References:
•
Udeani, C, (2008), Communication
across Cultures: the Hermeneutics of
Cultures and Religions in a Global Age,
The council for Research in Values and
Philosophy, Washington D.C.
•
Islamic Radio & Television Union
(2009), Islamic Communication; From
the Beginning up to Now. Iran:
www.irtvu.com