Managing Information Resources
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No longer “managing databases”
Much more information (good thing)
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Intranet
Internet
Information resources need to be
managed (strategic)
Data
 Information
 Knowledge
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Four Types of Information
Internal
External
Record
Based
Traditional
EDP/MIS
Public
Databases
Document
Based
Word Processing/
Record
Management
Corporate
Library Web
Site
Internal Record Based (point 1)
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Companies need to get internal data under
control (company data sharing)
Dirty Data
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DBMS = Database management systems
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Different databases/names/time frames
Any data that does not match
1960’s
Database Administration
Data Administration
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Manage all computerized data resources
1970’s
Biggest Problem for IRB

Inconsistent Data Definitions!
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Incompatible data definitions
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Use data from existing files + add new data
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Application to application
Dept. to dept/ site to site / division to divison
The same data in different files with different names
Same name for different data
Different update cycles
Makes data administration much more difficult
Data Models (point 2)
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Data models
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Part of Internal Record Based information
Four data Models
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Hierarchical Model each element is subordinate to another
Network Model can have more than one parent
Relational Model is most popular today
Objective Model id Newest
New Data Models are needed!!

Some applications need better data models
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Size
Calculations
Search technologies
Data mining
Internal Document-Based
Information

Management

Traditionally rested with the VP of administration

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Oversees document management (not data records)
Issue facing CIOs
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Increasingly documentation is becoming electronic
New documents that could be electronic
voice messages, letters, notes, blue prints
Paper and Electronic documents will continue to
soar form just over 2 trillion in 1998 to 20 trillion
by 2005
 The present of printed documents will be reduced
form 90% to 40%
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External Record Based Information
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Generally been end users, not IS dept.
Need for coordination of services
Growing in popularity
Data can come form many places
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Other businesses
Marketing firms
Credit card companies
Profile companies/ Government
External Document Based
Information

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Hard to manage
Responsibility of corporate librarians
Electronic documents are growing

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Popular Dow Jones News
Need for some IS leadership and Guide
lines
What IS Managers Need to Think
About! Future Planning (point 3)

New information/data/knowledge management
needs!
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Document Based
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External Record Based
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New frontier for IS
Growing very fast / electric documents will pass paper in 05
Previously not Internal IS problem
Increasing in popularity and value on content
External Document Based
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Hard to manage
Growing/ with need for IS help
My CLJ
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Motorola new security processors
More bandwidth
Calculate encryption algorithms
Operational speed increased
Wireless compatibilities increased
Critical Thinking Questions
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A single worldwide file system
(Page 222)
Will this happen, and what areas will we see this first?
How will we access these new file systems? (Connection / tool)
Will security become a problem for worldwide databases?
How will business change with a worldwide file system?
What about a database rules and standards?