Managing People & Organization

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Managing People & Organizations
Fall 2009
Closing Thoughts
Managing People & Organizations
“I learned that the topics we have discussed
throughout this class are 100% applicable to
business situations. They are not merely theories that
are discussed and come into play every once in a
while. Rather the ideas from this course are
important in every step of our lives, whether at work
or in our personal life. I learned the importance of
taking these ideas seriously and how doing so has a
direct correlation to success”
Managing People & Organizations
Accomplishments in Seven Weeks
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We will have observed six successful executives who
reinforced the importance of managerial skills
We spent a day at Outward Bound focusing on teamwork
We completed four exercises, which reinforced lessons about
understanding individual differences, teamwork,
communications and structure
We shared ownership of learning in the classroom through
student led discussions
Brief lectures reinforced the topics we covered
We will have read 95 articles that provided context for our
discussions
You have each written a core values essay to define your own
guiding principles
Managing People & Organizations
Ethics - Miles Arnone
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“Knowledge yields both power and responsibility and that
absence of knowledge is not an excuse for making a poor
ethical decision"
“Managers have a social responsibility to conduct their
business with partners who adhere to similar ethical values
and standards"
“He conveyed how he embodies his own personal core
values, and makes them a large part of how he does his daily
job”
Managing People & Organizations
Core Values - Ralph Folz (Core Values Essay)
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"You are your core values, and your core values are you."
Ralph Folz
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“If Ralph Folz taught me anything today, it is that an
organization can be run, and run well, in accordance with a
set of core values that are not just a slogan. They are built into
the culture of the firm, and are considered with every decision
that is made.”
“Core values are a company's cultural foundation that
reflect upon every action taken by the company”
Managing People & Organizations
Organizational Culture
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“Values are the foundation of a company and need to be
written, talked about, and clear. I know now not to judge a
company or a person by the first interview or meeting.”
“Organizational culture is the way people in an organization
work together to collectively solve problems. Core values are
the foundation for organizational culture and a good
organizational culture is the foundation for the success of a
company. ”
Managing People & Organizations
Understanding Individual Differences
(Problem Solving Exercise, Myers-Briggs)
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Working in homogenous groups reduces process loss
but results in narrow solutions
Personality data provides insights about others
Cognitive differences represent only one dimension
of individual differences
Managing People & Organizations
Teamwork
(Wilderness Exercise, Outward Bound)
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Assign clear roles and responsibilities, establish
group norms
Establish clearly defined deliverables and due dates
Leverage core competencies of the team
Communicate openly and honestly
Companies are looking for team players
Managing People & Organizations
Communication
(Active Listening, Behind the Screen Exercise)
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“If employees or other target audience members
don't hear and act upon the message, then it was
never really communicated in the first place”
“We have to learn how to persuade people, be brief
in our communications, and develop the skill of
telling stories to touch people's emotions and
connect to them”
“Communication is getting people to do things”
Managing People & Organizations
Organizational Structure
(Paper Tower)
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Align structure with strategy
Evaluate structure routinely and whenever material
events occur
Establish culture and align reward system with
organizational structure to eliminate silos
Managing People & Organizations
Social Networks – Cindy Brown
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“Although it is good to meet people, it is more
important to make those connections meaningful.
Given that time is a precious resource, it is beneficial
to examine your contacts to see which are important
and which clog up your network.”
“Networking is something you have to work at, it
can take a great deal of time and it can be more
important than statistics and accounting combined.”
Managing People & Organizations
Motivation – Tony DaDante
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“There is no one magic recipe. We have to work hard to find
the best motivational technique on a case by case basis.”
“Motivation is probably the most difficult skill for a manager
to master. It is through practice that a manager becomes good
at motivating and inspiring people”
“Everyone has the same doubts about themselves as
managers and my own doubts are normal. Becoming a good
manager is a learning process that takes time and dedication
but it can be achieved”
Managing People & Organizations
Management
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“I think that the ability to see yourself, to know your
limitations, and to know when you have made a
mistake is priceless”
“We all have the ability to do great things, we just
need to be able to see this in others, and help them
bring that out in themselves”
Managing People & Organizations
Leadership – Steve Ainsley
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“Your leadership style will change depending on the
situation and people involved. Sometimes you have
to be coercive, and other times it makes sense to be
more democratic.”
”An effective and powerful leader is one who gets
the support of his followers because they want to
follow not because they have to.”
Managing People & Organizations
"Your time is limited, so don’t waste it living
someone else’s life. Don’t let the noise of others’
opinions drown out your own inner voice. And most
important, have the courage to follow your heart and
intuition. They somehow already know what you
truly want to become. Everything else is secondary."
Steve Jobs
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