What are ACUA's plans for the future of Alabama One Credit Union?

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Alabama One Credit Union

Frequently Asked Questions

Is my money safe and secure?

Yes, member accounts at Alabama One Credit Union remain safe and fully insured up to the maximums established in federal law. Amounts over the insured limit are not lost as Alabama One

Credit Union continues to operate under conservatorship.

Administered by NCUA, the Share Insurance Fund insures individual accounts up to $250,000, and a member’s interest in all joint accounts combined is insured up to $250,000. The Share Insurance

Fund separately protects IRA and KEOGH retirement accounts up to $250,000. The Share Insurance

Fund has the backing of the full faith and credit of the United States.

NCUA’s online Share Insurance Estimator at www.mycreditunion.gov/estimator/pages/index.html

allows individuals to estimate their share insurance coverage. Once an individual provides the required data, the Share Insurance Estimator produces a report with detailed explanations of insurance coverage.

Members with additional questions about their insurance coverage may contact the National Credit

Union Administration’s Consumer Assistance Center toll free at 800-755-1030. The center answers calls Monday through Friday between 8 a.m. and 5 p.m., Eastern.

Individuals may also visit the www .

mycreditunion.gov

website at any time for more information about insurance coverage.

What is the current status of Alabama One Credit Union?

The Alabama Credit Union Administration placed Alabama One Credit Union into conservatorship on August 27, 2015.

In conservatorship, ACUA’s priority is to protect the assets and interests of the members of Alabama

One Credit Union while working to maintain safe-and-sound credit union operations.

What is the Alabama Credit Union Administration?

The Alabama Credit Union Administration is the Alabama state agency created by the Alabama

Legislature to regulate, charter and supervise state-chartered credit unions.

What is the National Credit Union Administration?

An independent agency of the federal government, NCUA, among other things, operates and manages the Share Insurance Fund, which insures accounts at all federally insured credit unions, including Alabama One Credit Union.

What is a conservatorship?

A conservatorship means ACUA has assumed control over the business and assets of a credit union in order to protect member interests and ensure the credit union’s safe-and-sound operation. In a conservatorship, ACUA will work to address issues related to the credit union’s operations and financial condition while maintaining member service.

Can I still conduct business at Alabama One Credit Union?

Yes. Alabama One Credit Union will continue to operate during the conservatorship. Alabama One

Credit Union members will have continued access to their funds through Alabama One’s branches, internet banking and ATMs.

What are ACUA’s plans for operations at Alabama One Credit Union?

Through a conservatorship, ACUA seeks to resolve operating issues at a credit union with a goal of protecting member interests while certain identified problems are resolved.

How will members and branches be affected by the conservatorship?

Alabama One Credit Union’s main office and ten branches will continue to operate and service to all of the credit union’s 60,000 members will continue.

What is the field of membership for Alabama One Credit Union?

Persons, and their immediate families, who live, work, worship, or attend school in, and businesses and other legal entities located in the following counties in Alabama: Tuscaloosa, Pickens, Fayette,

Walker, Bibb, Hale, Greene, Mobile, Washington, Baldwin, Monroe, Escambia, Choctaw, Clarke,

Wilcox, Marengo, Sumter, Morgan, Montgomery, Jefferson, and Shelby.

What size is Alabama One Credit Union?

The credit union has approximately $598 million in assets.

How long will this conservatorship last?

In working to resolve the issues affecting Alabama One Credit Union, ACUA’s top priority is to protect the interests of the credit union’s members. ACUA has no set time frame for completing this process.

What are ACUA’s plans for the future of Alabama One Credit Union?

ACUA has not made any decisions about the long-term future of the credit union. Continued service to the credit union members, however, is a priority.

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