Quiz One Study Guide: Bryski & Brown
Chapters 1-4
1.
 Identify AND DEFINE the concepts associated with the transactional model of communication.
 Define Public Speaking and Describe how it is different from other types of communication.
2.
 Define speech anxiety. Why is it a positive sign for a speaker before giving a presentation?
 What are the reasons why speakers might experience speech anxiety?
 List the techniques for alleviating anxiety during the speech.
3.
 What are the differences between hearing, listening, and selective listening? What are the
components of each?
 When is it important to be a critical listener? Discuss the five strategies for critical listening.
 Why would a speaker want a listener to get emotionally involved in a message? Is getting a
listener emotionally involved ethical or unethical? Why?
4.
 Describe the nature of audience-centered communication.
 Define the concept of “identification” in public speaking. What elements are important for
achieving it?
 Distinguish between a high-context culture and a low-context culture. How dothese concepts
shape audience analysis and the speaker’s message?
 What are the four parts of situational analysis? How does each concept apply to your own
classroom presentations?
 What are the elements of demographic analyses? What are the methods used for audience
analyses?
 Identify and define Maslow’s Hierarchy of Needs. Discuss what needs are compatible with
informative speaking and what needs are compatible with persuasive speaking.