المملكة العربية السعودية وزارة التعليم العالي جامعة سلمان بن عبدالعزيز كلية العلوم والدراسات االنسانية ) علم1400( مهارات االتصال:المقرر :إسم الطالب توكل على هللا ثم أجب على االسئلة التالية, بعد البسملة Question (1) Put (true) or (false) at the end of following sentences: 1/ In the verbal communication, we are using spoken and written words ( 2/ Facial expressions provide a rich source of non-verbal information ( 3/ To be an active listener remove distractions ( 4/ Effective communication reduces stress ( ) ) ) ) 5/ The way you sit or stand can convey your attitude or feelings about what you are doing or thinking ( ) 6/ To be a good speaker do not believe in your message ( 7/ Verbal communication allows immediate response ( 8/ We can hear something without choosing to listen ( ) ) ) 9/One of listen barriers is hearing what we want to hear ( ) 10/ A sender is the medium by which a message travels ( ) 1 Question 2: Choose the best answer: 1/ communication is: A/ Circular continuous process b/The one-way process c/ Horizontal process 2/Communication process includes: A/ Feedback b/ Ignoring c/ Fear d/ None 3/communication Based upon Channels/Media is divided into: A/ Mediated & Non-mediated b/ Participatory & Non-participatory c/ Technical & Non-technical d/ All are right 4/an example for informal communication is communicating between: A/ managers and workers c/ family members b/ friends d/ b,c are right 5/ Eye contact is: a/ Written Communication c/ Verbal Communication b/ Non-Verbal Communication d/ formal Communication 2