‘Governmentality after Neoliberalism: the British Experience’ Organised by the Centre for British Studies & sponsored by the Mellon Foundation University of California, Berkeley, 5 December 2014 Social Housing and the ‘New Localism’: a response to the crisis in the neo-liberal project? Dr Kim McKee, Centre for Housing Research University of St Andrews Author Details Dr Kim McKee Director, Centre for Housing Research The Observatory, Buchanan Gardens University of St Andrews Scotland KY16 9AL Email: km410@st-andrews.ac.uk Tel: 01334 46 1786 Twitter: @kim_mckee Blog: http://criticalurbanists.wordpress.com/about-us/ Abstract The literature on governmentality has offered housing studies scholars within the UK a critical lens by which to explore the political rationales underpinning contemporary governing practices. Nonetheless, it is a school of thought that often stands accused of neglecting the situated nature of agency, and the messiness of projects of rule. This tension is the starting point for this paper. Drawing upon empirical research on community ownership of social housing in Scotland over the last decade, this paper highlights how the reinvigoration of ‘the local’ represents a new mentality of rule that seeks to overcome the crisis in neo-liberalism by governing tenants through their bonds and attachments to place-based communities. Yet it will also illuminate that power’s effects can never be guaranteed, by highlighting the capacity of local actors to challenge dominant political and policy discourses, and thus think and act otherwise. 1 Introduction Neoliberalism has had a major impact on public policy in the UK and internationally. Giving rise to a multitude of different academic research projects and papers informed by a variety of disciplinary, theoretical and epistemological perspectives, it can broadly be conceived of as a set of economic policy initiatives that came to the fore in the 1980s (Gallaher 2009). It represents not only a resurgence of laissez-faire economics, but also enshrines a particular ideological perspective about how society should be run: along free market lines, and with an emphasis on personal freedom and individualism (Harvey 2007). Foucauldian scholars have attempted however to move beyond this narrow focus on economic imperatives and draw attention to neoliberalism as a strategy of government concerned with regulating ‘conduct’ (see for example, Brady 2014; Rose 1999; Dean 1999). The emphasis here is on the changing nature of state-citizen relations against a backdrop of government retrenchment in public life. No longer is the state expected to solve all of society’s problems. Rather individuals and communities are to be mobilised to take control of their own well-being and future destiny, through policies which emphasise voluntary endeavour, self-determination and local control. The flip side of this devolution of autonomy is however heightened responsibilisation, and a rolled-back neo-liberal state. These governance shifts are highly visible within housing policy in Scotland and the UK, as reflected in the policy narratives of the ‘Big Society’ and ‘localism’. Drawing on the policy imaginary of community-ownership and community-anchor organisations within social housing policy in Scotland, this paper explores the way in which governmental policies have sought to empower local people and place-based communities, as a strategy to tackle the problem of poverty during austere times. As the paper will examine, this reflects particular understandings of the causes and solutions to place-based inequality, and about ‘good’ and ‘bad’ citizens more broadly. A binary division is constructed here between ‘responsible’ consumers who can enterprise their own lives and consume goods and services on the market, and those who are problematized because they are ‘dependent’ on the state to provide housing for them (Flint 2003). Encouraging social housing tenants to become more empowered, self-reliant and actively involved in decisions affecting their housing has therefore emerged as a key policy goal. Influenced by ‘ethnographies of government’ this paper also seeks to go beyond an analysis of policy discourses and illuminate the way in which ‘governable subjects’ may challenge, contest, resist and show ambivalence towards particular technologies of power which seek to mobilise, shape and regulate their conduct towards particular ends (see for example, Brady 2014; Li 2014, 2007). This underscores the way in which power’s effects can never be guaranteed, for projects of rule are messy, unstable and continually subject to challenge from above and below. As John Clarke (2004) has argued, governable subjects are fundamentally ‘subjects of doubt’: they don’t always come when power calls their name. This fundamental tension is the conceptual starting point for this paper. Usefully, such a methodological approach also supports a more nuanced and detailed study of ‘actually existing neoliberalism’ which varies across time and geographical space, and is sensitive to daily practices, and subjective experiences and understandings (Wacquant 2008). 2 To critically explore these key issues, the paper is divided into four sections. First, it briefly outlines the impact of the global credit crunch on housing policy and outcomes in the UK, before tracing the emergence of ‘the new localism’ as a neoliberal strategy of government designed to empower local people and communities as part of a broader shift in statecitizen relations. This is followed by a discussion of the empirical data which highlights how the language of community anchors has been utilised within Scottish housing and regeneration policy. In this context the skills, time, resources and energy of local people are regarded as ‘assets’ to be activated by government in order to tackle societal problems at the local scale; thus promoting an ethic where people and places are ‘responsible’ and less reliant on state services . The final empirical section of the paper makes reference to the case study of the Glasgow housing stock transfer to illuminate how the ways in which social housing tenants navigate policy and political discourses of empowerment is highly variable, contingent and messy. The paper concludes by arguing for more empirically rich ethnographies of government, which can help illuminate the messy and contested nature of contemporary governing practices as well as tease out the nuances of ‘actually existing neoliberalism’. Austerity Britain and the Recasting of State-Citizen Relations The global credit crunch of 2007-8 illuminated only too clearly the relationship between housing, global financial flows and economic instability; not least the way in which economies are vulnerable to shifts in the value of housing assets (Kennett et al 2013; McKee and Muir 2013). What is especially interesting about the credit crunch is the way in which it was constructed by national governments, who quickly shifted it from being a financial crisis affecting the banking sector, to a fiscal crisis affecting government spending. It is a pertinent example of an ideological reworking of what was initially an economic problem into a political argument for public sector reform and state retrenchment (Clarke and Newman 2012; Ginsburg et al 2012); one that has ushered in a new era of austerity and government spending cuts. It remains the subject of academic debate however, whether this represents a new phase of neo-liberalism or something else entirely (Newman 2014; Clarke 2010; Peck et al 2010; Brenner et al 2010). Castree (2010) for example suggests that the neoliberalisation of society reflects the lack of coherence and uniformity within ‘actually existing neoliberalism’, which varies across time and geographical space, and that neoliberalism is not necessarily the omnipotent, universal modality of economic power it is often presented as. Moreover, different modes of power (other than neoliberalism) can also influence social change and daily life (see also, Lippert 2014). Whatever your conceptual stance on ‘neoliberalism’ it is clear that the fallout from the credit crunch has had a devastating effect on housing markets within Scotland and the UK. House prices fell dramatically; repossessions and evictions rose; whilst tightening mortgage lending criteria made it increasingly difficult for people to get on the housing ladder, especially First Time Buyers (Kennett et al 2013). This exacerbated already existing spatial and generational inequalities, and pushed more people, especially at the lower end of the age and income scale into rental housing in the private sector. The sector now houses 14 3 per cent of households in Scotland, which represents a doubling of the 1991 Census figure (Aldridge and Kenaway 2014). The credit crunch has also had reverberations beyond housing policy. It has underpinned a recasting of state-citizen relations, and shift in the rights and responsibilities of citizenship towards individualistic asset-based approaches to welfare (McKee 2012; Doling and Ronald 2010). The UK has witnessed the most fundamental transformation of the welfare state since the post-war welfare settlement was established. Crucial here has been what Clarke and Newman (2012: 309) have described as the “various imaginings of morality that occupy the spaces between economy and society” for “the politics of austerity combines an economic logic with a particular moral appeal to shared sacrifice and suffering, to fairness and freedom, to a sense of collective obligation”. The imaginary of austerity has been mobilised to justify and legitimate shifting the “costs of the banking crisis away from the wealthy and on to the shoulders of ordinary people” (Ginsburg et al 2012: 297). This is evident not only in budgetary cuts to core areas of welfare spending, not least social housing, but also in the increasingly punitive sanctions and conditionality being introduced through the UK government’s welfare reform agenda (Hancock and Mooney 2012). Austerity, however it is window-dressed, is ultimately a political project that both advances particular understandings of the causes of poverty and inequality, and seeks to reduce the size and role of the state in public life. It is firmly anti-statist. In the UK context these public policy debates have crystallised in the rhetoric of ‘Broken Britain’, which has been advanced by the Conservative government since the 2010 Westminster General Election. In summary, this argument blames society’s ills on ‘problem people’ and ‘problem places’, which have been created through decades of state welfare (for critical commentary see Manzi 2014; Jacobs and Manzi 2013; Hancock et al 2012). The quote below, from the right-wing think tank the Centre for Social Justice captures this perspective quite clearly. It highlights the assumptions being made about the behaviour of people in ‘poor’ communities and the underlying causes of their material deprivation. According to this perspective, social housing is problematized as trapping households in poverty by creating labour market disincentives: “Over the years, our housing system has ghettoised poverty, creating broken estates where worklessness, dependency, family breakdown and addiction are endemic. The levels of dependency among social housing renters is quite staggering. Two thirds of social tenants receive housing benefit, despite the fact that rents are about half of those in the private sector. More than two thirds of social tenants are among the poorest 40% of the population. Children who grow up in social housing see little purposeful activity among adults: more than half the households heads of peak working age (25–54) are not doing any paid work; and a quarter are classed as permanently sick or disabled. Fathers are routinely absent from their children’s lives: 18% of social tenants are lone parents, compared with 7% of all households. Escape from this situation is rare: more than 80% of people living in social housing in 2006 were within the sector ten years earlier” (Centre for Social Justice 2008: 5). 4 Whilst there are clear parallels with previous debates in the UK around the underclass and social exclusion, there is also a new and distinctive geography at play here (McKee 2014; Tyler 2013). These narratives depict dysfunctional and chaotic lifestyles of a work-shy, feckless, criminal and welfare dependent underclass living on council-built estates. Such negative stereotypes, which serve to construct low-income households and neighbourhoods as ‘the other’, have a strong spatial dimension and clear stigmatising affect. As Manzi (2014: 1) asserts welfare reform therefore represents the “culmination of a long-standing debate about the regulation of welfare”, and the “role of ideas” in shaping the governance of welfare. Moreover, these narratives illuminate the power relationships that operate within and across networks, institutions and regimes, and their locations in frames of meaning. It is however difficult to fully appreciate the governance of welfare, and the nuances of policy formulation and implementation in the context of the UK, without acknowledging the devolution of public policy: a process that has been evolving since 1999 and the reestablishment of the Scottish Parliament, and which culminated recently in the 2014 Scottish independence referendum. Whilst some matters remain preserved powers of the UK government in London, such as defence, taxation and welfare, most areas of public policy making are devolved in the context of Scotland, Wales and Northern Ireland. This has resulted in significant policy divergence across the UK, with social housing policy in Scotland taking a particularly distinctive path (McKee and Phillips 2012). The political geography of the UK is critical to understanding the policy realm across the four jurisdictions; yet it remains in flux, given Westminster politicians’ political promises over further constitutional change. The Neo-liberal Crisis and Empowering the ‘Local’ As Dorling (2014, 2011) has traced in great detail, neoliberalism is responsible for deep and entrenched inequalities within and between nation states. However, after Brady (2014), Tyler (2013), Clarke (2007, 2004) and others, this paper seeks to get beyond neoliberalism as simply a process of free market rule. Rather it considers it as a mentality of government, which requires the “tentacles of government extending and dispersing into every stratum of social and cultural life” (Tyler 2013: 6; see also, Dean 1999, Rose 1999, McKee 2009a). This is however, not a totalising view of power. Rather it highlights, after Foucault (2003a, 2003b), the diffuse nature of power in society, and how technologies of power are predicated on the ‘freedom’ of governable subjects – they seek to structure, shape and mobilise the operation of our freedom through ‘governing at a distance’. As Rose (1999) asserts, the state can no longer know, plan and steer from the centre to meet all of society’s needs, resulting in the devolution of autonomy downwards, coupled with the expectation that citizens should take greater responsibility for their own welfare. Self-sufficient individuals and communities are therefore the hallmark of the neoliberal project, reflecting an emerging ethic of less reliance on state provided services for life’s necessities (Castree 2010; Rose 2000). Such governing projects signify a fundamental reconfiguration of social citizenship, and the relationship between the state and its citizens. Crucially, it also opens up regulatory as well as liberatory possibilities, for decentred and dispersed governance does not necessarily mean governing less. 5 In the UK we are witnessing the emergence of the ‘new localism’ as a contemporary technology of government (McKee, forthcoming 2015). Whereas Broken Britain, as discussed in the previous section, reflects a right-wing analysis of the problems facing society, localism has been advanced by the Coalition government as the necessary solution. In a period of austerity, the mobilisation of the voluntary and community sector has been at the heart of public policy reforms across the UK. Whilst the nuances vary from country to country, in broad terms the ‘new localism’ is united by a focus on encouraging place-based communities to take responsibility for their own welfare through the ownership and management of community assets. This has resulted in the emergence of more pluralistic model of welfare provision, which gives greater prominence to the voluntary and community sector: a shift described as the ‘voluntary turn’ (Milligan and Conradson 2006; see also Moore and McKee 2014), and underlined by Castree (2010) as a fundamental tenant of the neo-liberal project. Third sector organisations are deemed not only to have a critical role in service provision (at reduced cost to the public purse), but also represent key instruments for developing active citizenship and responsible community, through their close connection to the people and places they service. As Macmillan and Townsend (2006: 29) highlight, this involves “specific constructions of space, scale and temporality, which have important consequences for the shape and structure of the emerging welfare state”. Moreover, it signifies a discursive privileging of the expertise and capacities of local people to take responsibility for their own future welfare and well-being, through becoming involved in the ownership and management of community assets. Within England these debates have been captured by the language of the Big Society: the UK Prime Minister’s ‘big idea’ which promotes self-help, volunteering, self-determination and a rolled-back state: “[T]here are too many parts of our society that are broken, whether it is broken families or whether it is some communities breaking down; whether it is the level of crime, the level of gang membership; whether it’s problems of people stuck on welfare, unable to work; whether it’s the sense that some of our public services don’t work for us – we do need a social recovery to mend the broken society. To me, that’s what the Big Society is […] So, what this is all about is giving people more power and control to improve their lives and their communities. That, in a nutshell, is what it is all about” (Cameron 2014: no page number). Elsewhere in the UK, devolved governments have sought to distance themselves from this label, using the more inclusive language of localism instead (McKee 2014). Nonetheless, uniting both approaches is an emphasis on redistributing power and encouraging a culture of volunteering; empowering active citizens and communities; and facilitating residents to take over local services. As Kisby asserts: “It is principally about citizens having a moral obligation to undertake voluntary activity in the community and to take responsibility for their own individual welfare needs. If the ‘big society’ is largely about ordinary citizens doing their bit to keep the free market going then surely this is something even hard- line Thatcherites can embrace (2010: 486).” 6 This governmental ambition to mobilise community action through the bonds and attachments that people have within place-based communities is not a new idea (for excellent historical over-view see, Ravetz 2001). It has long antecedents in housing and social policy within the UK, a point that will be returned to later in this paper. Nonetheless, it represents a striking example of what Cruikshank (1999) has described as the ‘Will to Empower’. Writing about the American War on Poverty she traces the emergence of technologies of citizenship that seek to act on the actions of others by transforming political subjectivity into an instrument of government. It is a means of working through, rather than against the subjectivities of ‘the poor’. After Foucault (2003b), this is a productive form of power that seeks to encourage active political participation by maximising the actions, motivations and interests of local people. The limits of democratic government mean however that the War on Poverty could not be won without the voluntary participation of the poor in resolving their own situation: “When we hear that subjects are apathetic or powerless and that citizenship is the cure, we are gearing the echo of the will to empower […] I have argued that the will to empower is a strategy of government, one that seeks solutions to political problems in the governmentalization of the everyday lives of citizen-subjects” (Cruikshank 1999: 122-123). Powerlessness therefore came to be defined by government and its experts as the root cause of social problems. ‘The poor’ thus came to be defined by what they lacked and their disinterest and apathy in turn became problematized. In the American context, as in the contemporary UK, empowerment emerged as the solution to the ‘problem’ of poverty, and a means of stirring ‘the poor’ into action. As Li advances: “Neoliberal governing consists in setting conditions and devising incentives so that prudent, calculating individuals and communities choosing ‘freely’ and pursuing their own interests will contribute to the general interest as well […] Governing is a matter of ‘getting the incentives right’ so that some conduct is encouraged and enabled, while other conduct becomes more difficult” (Li 2014: 37). The flip side of this, however, is the problematization of people and places who fail, or refuse, to regulate their conduct in line with governmental ambitions. Indeed, Wacquant (2008) and Tyler (2013) have drawn attention to the way in which neoliberal governance utilises stigmatization as a mechanism by which to distinguish ‘the poor’ as distinct from mainstream society, thus justifying targeted and punitive interventions. As Sharma elaborates: “Neoliberalism paints a naturalised picture of poverty and powerlessness, where certain people lack the requisite attitudes and means to become rational, economic agents; the solution, therefore, is to supply them with those means and outlooks so that they can contribute to economic growth by helping themselves out of poverty. This represents the tautological thinking whereby some people are poor because they are powerless and they are powerless because they are poor; hence empowerment becomes and obvious and obviously depoliticised, bureaucratic solution to both poverty and powerlessness” (Sharma 1998: 27) 7 Nonetheless as alluded to earlier, democratic government cannot ‘force its interests’, rather it must enlist the willing participation of individuals, for it is a project of rule that governs people by getting them to govern themselves: “The will to empower may be well intentioned, but it is a strategy for constituting and regulating the political subjectivities of the ‘empowered’. Whether inspired by the market or by the promise of self-government and autonomy, the object of empowerment is to act upon another’s interests and desires in order to conduct their actions towards an appropriate end; thus ‘empowerment’ is itself a power relationship and one deserving of careful scrutiny” (Cruikshank 1999:69). Foucauldian scholars from anthropology have been particularly adept at advancing this careful scrutiny by illuminating how these micro-practices of rule, which seek to mobilise and shape particular behaviours, seek to realise their effects (for useful over-view, see Brady 2014). The strength of these studies is their ability to develop detailed ethnographies of government, which challenge the presumed homogeneity of neoliberalism’s effects and the reification of the state (Kerr 1999). This allows us to consider how empowerment is conceptualised and implemented as a strategy of government, and crucially, how these ideas are brought to life in people’s daily practices and interactions. Such a methodological approach therefore enables an exploration of the “inevitable gap between what is attempted and what is accomplished”, opening up a critical space to study the contradictions within projects of rule (Li 2007: 1). This offers a counter to critiques of governmentality scholars like Rose (1999), who privilege the study of the rationales of government over and above sociologies of rule. By contrast, ethnographies of government seek to unravel and document the messiness of government, including failures, fractures and disjunctures between political rationales and grass-roots programmes. It thus avoids separating the study of political rationalities from actual practices of governance (Brady 2014). Making governmentality studies more ethnographically rich, as Li (2007) demands, also brings with it greater emphasis on specificity, situated practice, agency, context, ambivalence, contestation, dissent, desire, refusal and resistance. After John Clarke this paper treats governable subjects as fundamentally ‘subjects of doubt’, and seeks to explore the power relations and practices through which subjectivities are formed (or not, as the case may be). As Clarke surmises: “Put simply, I do not believe that either systems or subjects function according to the plans of the powerful. Achieving and maintaining subjection, subordination or system reproduction requires work/practice - because control is imperfect and incomplete in the face of contradictory systems, contested positions and contentious subjects” (Clarke 2004: 2-3). Drawing on qualitative fieldwork conducted across multiple research projects on tenant empowerment and community ownership of social housing in Scotland (2004-2014), this paper seeks to advance our understanding of the unevenness of power’s effects and the struggles around subjectivity. Community ownership refers to the Scottish housing policy of transferring council housing to not-for-profit housing associations located in the voluntary sector through housing stock transfer2. It originally emerged in Glasgow in the late 1970s as a bottom-up solution to the problem of poor housing in low-income neighbourhoods. It was 8 subsequently rolled out as a national housing policy of the Scottish Executive 3, but at the scale of municipal government, as local authorities sought to transfer their entire stock of public sector housing. It has contributed significantly to the rise and evolution of the community-based housing association (CBHA) movement in Scotland. This refers to a model of social housing comprised of small, locally-focused housing associations or co-operatives who provide services in a geographically bounded area, and are managed by a committee of local people, normally with a tenant majority on their governing body. CBHAs have a strong reputation for community-led regeneration and tenant empowerment within the social housing sector. More recently, they have been promoted and imagined as communityanchor organisations within Scottish regeneration and housing policy. They vary in size, but normally manage between a few hundred and few thousand homes. Crucially, CBHAs represent a strong example of community empowerment and self-determination at a local scale, yet they also illuminate the inherent tension between the twin devolution of autonomy and responsibility at the heart of the neo-liberal project. Community Anchor Organisations and Asset Based Welfare Central to the Scottish Government’s (2011) regeneration strategy: Achieving a Sustainable Future is a stronger focus on community-led approaches. That is, on mobilising funding and other mechanisms to better support local people and communities to address their own social, economic and environmental problems. The skills, time, resources and energy of local people are regarded as ‘assets’ to be activated by government in order to tackle societal problems at the local scale: “[Our] approach is not on the deficits of an area but rather the assets that communities have. To support communities to be sustainable we must identify the assets that exist – economic, physical and social – and use these assets to deliver sustainable, positive change” (Scottish Government 2011: 12). In adopting this community-led approach to regeneration the strategy is in accordance with the recommendations of the Christie Commission (2011) on the future delivery of public services in Scotland. It underlined the importance of community-ownership as a key component in revitalising and transforming service delivery: “Our evidence demonstrates the need for public services to […] become transparent, community-driven and designed around users’ needs. They should […] work more closely with individuals and communities to understand their circumstances, needs and aspirations and enhance self-reliance and community resilience” (Christie Commission 2011: 22). Underpinning Scottish Government strategy then is the belief that the ‘problems’ facing Scotland’s low-income neighbourhoods cannot be tackled without agencies working together in partnership with local people. Moreover for strategies to be effective, communities need to take responsibility for developing their own local solutions by taking over the management and ownership of former public services: 9 “Community-led regeneration is about local people identifying for themselves the issues and opportunities in their areas, deciding what to do about them, and being responsible for delivering the economic, social and environmental action that will make a difference. It is a dependent on the energy and commitment of local people themselves and has a wide range of benefits” (Scottish Government 2011: 20: my emphasis added). In line with arguments advanced by Foucauldian scholars such as Rose (1999) and Cruikshank (1999) no longer is the state, either at the national or local scale, expected to solve all its citizen’s problems, nor meet all their needs. Instead, autonomy and responsibility are to be devolved downwards through an emphasis on community empowerment and mobilising the knowledge, skills and capacities of local residents. In a period of austerity, the mobilisation of ‘the local’ is now, more than ever, being constructed as a policy panacea for social problems and a key element of neoliberalism (Castree 2010). As discussed earlier in this paper, in relation to ‘Broken Britain’ and the ‘Big Society’, this represents a particular governmental understanding of both the ‘cause’ and necessary ‘solution’ to place-based inequalities. This spatial focus is significant, for there is a strong correlation between neighbourhoods of multiple deprivation and areas of social housing, with particular ‘people’ and ‘places’ being identified as needing to take greater responsibility for their own future, and avoid dependency on state provided services. Yet as the regeneration strategy itself highlights Scotland already has a rich and diverse voluntary and community sector. However, this recognition sits in tension with the perception that these organisations are perhaps not fulfilling their potential. Consequently, they have been re-imagined and valorised as ‘community-anchor organisations’ within dominant policy narratives: “Community Anchor Organisations have strong links to their communities and usually stimulate high levels of voluntary activity. They are well placed to spot the talent and opportunities in their areas and have the energy and creativity to nurture and exploit those. Increasingly, these organisations take an enterprising and assets based approach to their work” (Scottish Government 2014: 2) Anchor-organisations are defined by the Scottish Government as: being controlled by local residents; having a proven track record of delivering community activities; actively engaging with all sections of its local community and supporting community development; working with partners in the public, private and third sectors to deliver services in a holistic way; and able to lever in additional monies and opportunities. Yet at the same time, there are inherent tensions within government policy, reflecting not only a lack of joined up thinking, but the very fact that the ‘state’ is not a single, homogenous entity: it too is characterised by actors pulling in different directions. An illustrative example of this is the critique by the housing association sector of the 2014 Community Empowerment (Scotland) Bill. They argue that the Bill fails to build on the 2011 regeneration strategy and the positive contribution and legacy of the CBHAs as anchor organisations; moreover, it conflates empowerment with engagement, participation and so forth, thus diluting the ambitions of the Bill (GWSF 2014). This is one example of how ‘governable subjects’ do not accept their subject positions without question or critique, and may indeed, propose their own 10 alternative localised solutions. It is clear however, that the language of community-anchors now has resonance beyond housing policy into wider regeneration and third sector policies. It is however no accident that ‘the local’ is being emphasised as the appropriate scale for policy intervention and service delivery, given public sector spending cuts and the impact this has on local government and social programmes historically delivered by the state. Neoliberal reforms are therefore central to understanding the resurgence of asset-based approaches being lauded as the ‘best way’ to address the challenges of austerity plaguing Scotland’s most fragile communities. Nonetheless, senior housing association staff interviewed were strongly in favour of the language of community-anchors, perceiving it as highly relevant for their organisations. They regarded it as a metaphor that strongly connected with their ethos, and the mission statement of their organisations, especially their aspiration to play a greater role in minimising the negative impact of public sector cuts on their communities. In particular, interviewees were keen to stress CBHA’s local asset-base, place-based focus and strong relationship with their communities and other partners. They regarded themselves as more than landlords with responsibility for the ‘bricks and mortars’ of their properties, and indeed, saw themselves as community organisations concerned with the wider social, economic and environmental circumstances within their local area of operation. Not only do many CBHAs in the west of Scotland already provide a diverse range of community projects and activities designed to help people build their skills and confidence, find employment, engage in volunteering and improve their health and well-being (McKee, forthcoming 2015). But they also already have governance structures premised on the principle of community-asset ownership. They are owned and managed by local people, governed via a management committee comprising a majority of local tenants and residents. They are also regulated social businesses with a proven track record of successful service delivery and partnership working: “If you look at the definition of [community anchors], it could be forests, it could be a recycling organisation, it could be a faith based group in some communities. So it doesn’t have to be a housing association. It just so happens that in a lot of areas the most robust and sensible organization is the housing association” (Interview 2, Senior Officer, Membership Organisation). The language of community-anchors, which brings into focus local aspects of place and the social glue that binds people together, is a central element to this contemporary, and distinctly Scottish, strategy of empowerment. Through this imaginary and rhetoric community organisations, and local people, are being mobilised not only in terms of their place-based identity but also in pursuit of the ‘Will to Empower’ (Cruikshank 1999). Whilst this may bring positive benefits for people and places, it is nonetheless a relationship of power that needs to be subject to critical scrutiny, for it involves the shaping of behaviour towards particular governmental ends, as well as a fundamental rolling back of the state. Indeed, the housing professionals interviewed did not embrace the idea of anchororganisations uncritically. They were universally keen to distance themselves from the language of the Big Society which they deemed to be an ‘English’ and ‘Tory’ idea. 1 By contrast the language of community-anchors, and its emphasis on participation and 11 volunteering at the local scale, was deemed to be more in tune with traditional Scottish working class values around community mutual support. This perhaps reflects the origins of CBHAs in Scotland, which emerged as a grass-roots response to poor housing in areas of significant multiple deprivation (Clapham et al 1996; see also, Young 2013; McKee, forthcoming 2015). Senior housing association staff also questioned central and local government presumptions that housing associations would fill the gap caused by welfare state retrenchment. They expressed concern that this may result in a blurring of the boundaries between public and third sector providers. Moreover, they were keen to emphasise that austerity had also created financial challenges for the housing association sector, and that this impacted on their ability to resource community projects in the way that they (and government) would like. More importantly perhaps, they also questioned whether ‘the local’ was the appropriate scale at which to tackle fundamental social problems, like poverty, unemployment and poor health, and whose responsibility it should be to meet these fundamental rights of citizenship. The crux of their frustration was the expectation that housing associations were expected to do more and more to meet the needs of households in low-income communities, yet did not perceive this to be matched by financial or policy support from the Scottish Government. This underlines a fundamental tension between different schools of thought regarding the respective importance of structure versus agency in understanding poverty, and in turn, the appropriate scale of policy interventions needed to tackle place-based inequalities driven by neoliberalism. These points of contestation, not only underline the importance of contextualising local and national policy debates within broader neoliberal shifts and austerity, but more importantly perhaps, illuminate the ability of front-line ‘welfare professionals’ to act and think otherwise (Barnes and Prior 2009). They are, as Clarke (2004) has argued, fundamentally ‘subjects of doubt’; front-line ‘welfare professionals’ do no simply enact policy uncritically or without reflection. Whilst government has increasingly come to rely on housing associations to deliver their social housing policies, they are nonetheless independent organisations outwith direct state control. Securing their consent and compliance with particular governmental policy objectives, community-anchors being just one example, highlights the challenge of translating political rationales into successful governmental programmes on the ground in this era of decentred, network governance (Bevir 2013; Rhodes 1997). As Foucault emphasises, power’s effect cannot be guaranteed, and governmental objectives are not always realised in practice given the plethora of social actors and institutions involved, and thus the inevitable messiness of projects of rule: “Power is exercised only over free subjects, and only insofar as they are ‘free’. By this we mean individual or collective subjects who are faced with a field of possibilities in which several kinds of conduct, several ways of reacting and modes of behaviour are available. Where the determining factors are exhaustive, there is not relationship of power: slavery is not a power relationship when a man is in chains, only when he has some possible mobility, even a chance of escape” (Foucault 2003b: 139). 12 One final thought in relation to these broader shifts in the governance of welfare. The promotion of ‘community anchors’ also reflects the growth of the housing association sector in the UK over the last twenty years. They are now the main providers of social housing for rent. Located in the third sector, these are not-for-profit, often charitable organisations that are independent from the state. Yet they are heavily reliant on public funding to sustain their activities, through grant funding and their tenants’ housing benefit payments. Because of this, housing associations are subject to much greater regulation than other voluntary sector organisations. This in turn has fuelled central-local tensions between associations and the Housing Regulator in Scotland, with landlords, and their tenant governors, arguing they are being dictated too and over-regulated. This underlines how dispersed forms of governance continue to co-exist alongside more traditional hierarchical forms of control. Indeed, Wolch (1990) famously argued that voluntary sector organisations were part of a ‘shadow state apparatus’. This again underlines the point made earlier that decentred governance does not necessarily equate to the state governing less; only differently. As the next section will explore, it is not only front-line housing professionals and the housing organisations they represent who have expressed ambiguity and dissent towards particular policy and political narratives. Social housing tenants themselves have also shown themselves to be fundamentally ‘subjects of doubt’. Activating the Empowered Citizen-Consumer in Austere Times As alluded to earlier in this paper, empowering local residents is by no means a new public policy preoccupation in Scotland and the UK. Political parties on both sides of the spectrum have long supported initiatives around greater involvement, participation and voice within social housing, as well as the ability to exit the sector altogether (Jacobs and Manzi 2013). Notable examples within Scottish social housing policy include: the statutory right to tenant participation; the sale of council housing to housing associations through ‘community ownership’ neighbourhood-level stock transfers; and the Thatcherite housing policy that afforded sitting council tenants the ‘right to buy’ their home (McKee and Phillips 2012). These measures reflect the rise of the citizen-consumer in social policy more generally (Clarke et al 2007), a governance shift that has gained momentum as public sector budgets have come under increasing pressures because of austerity measures, and the subsequent mobilisation of the ‘local’ (McKee, forthcoming 2015). The policy of community ownership of social housing that was promoted in Scotland in the early 2000s offers an interesting example through which to unravel and investigate these govern-mentalities of rule, and the tensions provoked and created. The remainder of this section considers this governance shift through the case study of Glasgow, Scotland’s largest urban conurbation. Given the long legacy of community ownership in the city and the explicit promises made within the Glasgow transfer agreement regarding tenant empowerment, it is a highly relevant example by which to consider these policy narratives. The city of Glasgow’s de-industrialisation resulted in a decline in fortunes of the city’s public sector housing stock. In order to secure additional housing investment and write-off historic debt, the city council proposed to sell its housing to the newly created Glasgow Housing 13 Association (GHA). Following a tenant ballot, the sale was affected in 2003 and the GHA became Europe’s largest social landlords. Although GHA was the legal landlord, rentcollector and owner of the housing, in accordance with the principles of the transfer agreement it devolved day-to-day management of its housing to a city-wide network of 60+ Local Housing Organisations (LHOs). These neighbourhood level organisations were in turn governed by committees of local residents, comprising of a tenant majority. They were responsible for local housing strategy, deciding for example, how to spend allocated resources, and how to implement planned refurbishment programmes (for detailed discussion see, McKee 2007). Local control was however to be only the first step on the pathway to full ‘community ownership’, as Glasgow’s transfer was sold to tenants on the belief that these LHOs would eventually become the owners as well as the managers of the housing (for detailed discussion, see McKee 2011). The intention was to have further second-stage neighbourhood level stock transfers in order to recreate the success of Scotland’s CBHA model: “This Framework will allow the opportunity to develop new and radical forms of local housing management, ownership and community-based regeneration. Local people must be at the centre of change in realising better housing and better-equipped organisations to deliver improved housing management and repair services […] The proposition we have commended is one which allows that evolution to a local level to take place in accordance with community capacity and choice. Change must be driven forward by communities at that local level” (Glasgow City Council and the Scottish Executive 2000: 2). By emphasising transformations in housing governance and the mobilisation of local knowledge, activity and skills the Glasgow housing stock transfer clearly embodies what Cruikshank (1999) describes as a political ‘Will to Empower’. Central to the discursive narrative of community ownership is an emphasis on: Choice - through promoting the transfer of ownership and control of council-built housing to alternative social landlords in the third sector (e.g. housing associations) Agency – through empowering tenants to become directly involved in the management and ownership of their housing at the local scale through the LHO network, and tenant participation initiatives more broadly Responsibility – through devolving decision making powers and accountability for policy success and failure from the local state to active citizens/communities Qualitative research with tenants highlights that the way in which governable subjects navigate policy and political discourses of empowerment is however highly variable, and not always consistent. Their perspectives are marked by both ambivalence and ambiguity, at the same time as interest and passion. For example, participants spoke eagerly about positive changes that had occurred since the stock transfer, both in terms of improvements in their homes and communities, as well as more general involvement in local decision making. Despite clear echoes of the ‘Will to Empower’ local people, especially those involved in LHO governing bodies, stressed tensions in the delegated governance model. This pertained largely to the LHO’s limited financial autonomy and lack of ownership of the 14 housing assets – both of which were sources of considerable frustration to tenant committee members. This underlines the key point that the devolution of decision-making is not always matched by the devolution of resources. Yet the broader tenant body were even more sceptical and unconvinced by the ‘Will to Empower’. They expressed a very instrumental view towards their participation, articulating it as a means to an end: to secure investment in their homes and improve their housing, and were not necessarily attracted to the notion of community ownership or empowerment per se. This was in turn problematized by housing professionals as ‘apathy’, which they endeavoured to address through an array of initiatives designed to encourage their residents to engage with them, and to become more involved in local decision making. This chimes with the arguments advanced by scholars such as Li (2014, 2007), Sharma (2008) and Cruikshank (1999) who draw attention to the empowerment of the ‘powerless’ as central elements of neoliberal welfare reforms. Critical commentators have further questioned the extent to which this rescaling of policy interventions might lead to the “localization of policy failure” (Macmillan and Townsend 2006: 19-22), as this quote encapsulates: “[Community ownership] offers choice. It offers control, which is really important (and) with all this control and choice comes responsibility. It was dead easy years ago for committee members or community activists to say ‘ooh it was the council, but no we’re great’ but then suddenly it will be us and I think we’ll need to learn to say ‘wait a minute the buck stops here’. With all this choice comes an awful lot of responsibility” (LHO Committee Member). Yet individuals are constructed not only as empowered citizens but also active consumers, capable of, and expected to, exercise choice within the market. Those unable to secure their own welfare through normal acts of consumption are in turn regarded as ‘flawed consumers’ and denigrated and problematized as ‘failures’. Within housing policy this marker of social difference manifests itself in the valorisation of homeownership and subsequent stigmatisation and pathologization of social housing (see for example, Arthurson et al 2014; Flint 2003). These debates have a strong spatial dimension as Wacquant (1998) and others have elaborated in their discussions of ‘territorial stigmatisation’. Within the social housing sector the introduction of consumerist principles are only too apparent, and have been heightened through the growth of the housing association movement through housing stock transfer. The quasi-private identity of transfer housing associations has required them to become more business-like and customer focused in order to protect their asset-base and income streams. As one prominent tenant committee-member reflected: “It’s only really since the stock transfer […] They never called the tenant a customer before. They didn’t have a customer base it was just a tenant and they needed a house. [Going to the council housing department] was like going to the doctors or the dentists or going to a hospital appointment. Because they [the council] were the professionals and they knew better” (GHA Tenant & LHO Committee Member). 15 Yet social landlords can only deliver more ‘flexible’ and ‘responsive’ services from a position of knowledge: this requires soliciting the active engagement, feedback and participation of their tenant customers, so services and policies can be tailored to local needs and priorities. More fundamentally, and in line with neoliberal governance, it also requires landlords to mobilise social housing tenants to behave like ‘active’ consumers: to secure their own future through market or quasi-market processes, and reduce their dependency on public provided services. Yet as Clarke (2007) argues consumerism within the public sector ‘is not like shopping’ (see also, Bevir and Trentmann 2007). Indeed, the extent to which social housing tenants really have a ‘choice’ and the ability to ‘voice’ their concerns and ‘exit’ their current service is highly doubtful (Hirschman 1970). Choice is highly constrained and contingent on material resources: Glasgow’s social housing neighbourhoods are areas of significant multiple deprivation. Moreover, this consumerist rhetoric opens up further questions regarding the extent to which transformations in housing governance can really address the scale and complexity of the daily challenges faced by households living in the city’s most fragile communities. The case study of the Glasgow housing stock transfer is therefore illuminative on many levels. For the purposes of this paper it highlights an important juncture in the shift towards asset-based approaches to regenerating low-income communities, and the ‘new localism’ as outlined in the introduction. Furthermore, an analysis of tenants’ perspectives indicates a stark difference between political rationales as articulated in key policy documents and the views expressed by local people, which is in turn a product of their own life experiences and social-spatial identities. The Glasgow transfer is then a striking example of how local people identified with, but simultaneously challenged, contested and questioned the echoes of the ‘Will to Empower’. It clearly illuminates Clarke’s (2004) argument that people do not always come when power calls their name, and that we need to make this the starting point, not an afterthought, in our analysis of governing practices. Conclusion Drawing on the policy examples of community ownership and community-anchors within social housing and regeneration policy in Scotland, this paper has traced the shifting nature of state-citizen relations in austere times. With reference to the ‘mobilisation of the local’ and the promotion of activated, empowered, citizen-consumers it has traced the emergence of asset-based approaches to solving the problems of poverty and place within low-income communities. It is argued this represents an increasingly important policy and political narrative within current neo-liberal welfare reforms. But also, that it reflects a particular understanding of poverty and its causes, premised on a binary division between ‘good’ and ‘bad’ citizens. With reference to contemporary debates within neo-liberal governmentality theory the paper also underlines that decentred and diffuse modes of governing do not necessarily mean less government; nor is neo-liberalism necessarily the only influence on governing daily life. Moreover, by advocating an ethnographic approach to the study of governing in situ this papers argues there is much to be learned from the messy sociologies of rule, not least the way in which ‘governable subjects’ may challenge dominant narratives both from above and below. Such an approach also opens up a critical space in which to 16 consider resistance and contestation in a more nuanced, reflexive and detailed way, by teasing out the importance of local context and subjective experiences of governing practices. This not only addresses an important gap within Foucauldian governmentality theory, but also facilities a more temporal and spatially sensitive account of ‘actually existing neoliberalism’, which avoids reifying the state. Endnotes 1 Tory refers to a member of the Conservative party, or someone with Conservative ideals. 2 Housing stock transfer refers to the sale of public sector housing (built by the local authority or Scottish Homes) to an independent not-for-profit landlord such as a housing association, co-operative or local housing company located within the third sector. The drivers and models of stock transfer that have emerged in the UK, vary quite significantly both historically and in terms of national policy contexts. 3 Scottish Executive refers to the executive branch of the devolved Scottish Parliament which was re-established in 1999 through the Scotland Act 1998. In 2007, following the election of the SNP administration, it was rebranded as the Scottish Government. For all intents and purposes the Scottish Executive and the Scottish Government refer to the same thing, but with different labels. 4 Housing benefit is a means-tested social security benefit paid by the UK government to enable low-income households (in both the private and social rented sector) to pay their rent. Given the correlation between social housing and low-income in the UK, it forms an important part of social landlord’s rental income. Historically this was paid direct to the landlord, but welfare reforms means in future it will be the tenant’s responsibility to make the rental payment. Acknowledgements My ESRC funded seminar series on the Big Society, Localism and Housing Policy (2012-14) (ES/J021172/1), and the discussions that emerged from it, helped frame this paper conceptually and tighten the arguments within it. 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