MGT 499 Strategic Management Walter J. Ferrier, Ph.D. The Paper Fight • Two stacks of paper • Anything goes… Go! … Page 2 The Paper Fight • What happened? Page 3 The Paper Fight • What happened? • Another round…? Page 4 What is strategic management? Page 5 Strategic Management…Action that Creates Value Pazzo’s Lynagh’s Pub Lynagh’s Pub Page 6 Competitive Outcomes Coke’s Strategic Actions Organizational Characteristics Rivalry Pepsi’s Strategic Actions Industry Characteristics Page 7 Strategic Management – Developing a set of coordinated and integrated capabilities, decisions, and actions required to achieve competitive advantage… Page 8 …action that creates value Profit = (Price – Cost) x Qty. Page 9 Strategic Management in the News • Low price leader…Price cutting • Differentiated player…Unique product or marketing • M&A…Restructuring…Turnaround • Alliance…Joint venture • New international market…Off-shore manufacturing • New plants & equipment…Efficient manufacturing • Market pioneer…Innovator….New products Page 10 Your News Reports • What is the industry? • Which company is the news about? • What is the key point? • What is so interesting, curious, surprising, disappointing, or confusing about your news story? Strategy in “Other Markets” and Non-Profits Educational Institutions, Departments & Programs Regulated Utilities Political & Social Organizations Creative Arts Organizations Resources “Market Share” Survival Philanthropic Organizations Government Institutions Environmental Organizations Religious Organizations Legitimacy Position Effectiveness Human Capital Reputation Attention Page 12 Where Does Strategy Occur? CEO & Board of Directors Top Management Functional Management • • • • • Marketing Production R&D Logistics Acct./Fin. Everyone else Strategy is everyone’s job Page 13 Be strategy-savvy… Top Management Don’t let this be you. ? Page 14 Start-ups, small business, autonomous business units YOU will be a top officer, strategist, decisionmaker: –Pazzo’s vs. Joe Bologna’s vs. Domino’s –Lexington Brewing Co. vs. Anheuser-Busch –John’s Running Shop vs. Footlocker –Pannell’s Swim Shop vs. Dick’s Sporting Goods Page 15 What do strategists do/think about? • Strive for competitive advantage / above-average returns • Assess external factors causing change • Develop internal factors that create advantage • Navigate stakeholder landscape • Strategic management process Page 16 What else…..? External Stuff Internal Stuff • Globalization • Technological change • Diverse and increasingly vocal and influential stakeholders • Wall Street • The Natural Environment • Building functional capabilities • Organizational culture • Leadership • Strategic HRM • Board of Directors • Efficiency Page 17 Levels of Strategy • Corporate Strategy • Business Strategy • Functional Strategy Value can be created an any or all levels Page 18 Corporate Strategy • Decide scope/reach of the firm In which businesses or industries do we compete? GENERAL ELECTRIC Aircraft Engines Light Bulbs Appliances Power Generation Page 19 Corporate Strategy PROCTER & GAMBLE Soaps Food Beverages Paper Products Page 20 Corporate Strategy PEPSI Carbonated Beverages Juices, Water, Sports drinks Snack Foods Fast Food Page 21 Corporate Strategy COCA-COLA Carbonated Beverages Juices, Water, Sports drinks Page 22 Business Strategy • Since we’re in the XYZ industry, how do we compete? Profit = (Price – Cost) x Qty. • • • • • Cost advantage Size advantage Differentiation advantage Positional advantage…New market space Bridge converging industries Page 23 Functional Strategy • Given our choice of corporate- and/or business-level strategy… – – – – – Marketing Production R&D Human resource management Finance • How do we coordinate and integrate business functions to carry out the strategy? • What functional changes or innovations are required to improve the strategy? Page 24 Strategic Management Process 1. Articulate Mission / Intent • Sense of purpose, direction… • • • • In which industries does firm compete? How does firm compete? Who are customers? Who are competitors? Page 25 2. Set Objectives & Performance Targets • Financial – Achieve 10% ROI and $1.55 EPS by YE 2010 – Increase stock price by $4.00-5.00/share in Q1 2010 • Strategic – Become low price leader in industry by YE 2011 – Enter five new country markets by YE 2012 Page 26 3. Develop a Strategy • Strategic themes/thrusts …How to compete: – International expansion – Increase brand name and reputation – Innovate by introducing new products – Aggressive behavior against rivals in old products Page 27 4. Implement Strategy • DEVELOP ACTION PLAN AT FUNCTIONAL LEVEL – Establish European distribution center • Buy warehouse facility near airport in Germany • Re-tool ware house with robotic material handling system – Create new ad campaign for 2010 Winter Olympics • Get endorsement contracts with Kristi Yamaguchi, Apollo Anton Ono, Lindsey Vonn, Bode Miller, Bonnie Blair • Develop TV ad with Spike Lee – Launch new version of product • Create multifunctional design team • License Oracle’s newest technology • Increase R&D budget by 30% – Cut prices on older version of product by 33% Page 28 5. Evaluation and Adjustment • Assess results relative to goals – Established price leadership in 2011 – Achieved only 4% ROI in 2010 • Identify new opportunities / constraints – New technologies are coming – Rivals are merging • Change strategy / implementation plan (as needed) Page 29 Strategic Planning vs. Strategizing Intended Strategy Strategy Carried Out Dropped Strategic Actions Emergent Strategic Actions Page 30 Questions…? Page 31 About this course… Page 32 Schedule, Topics, Tasks, Materials DATE 11 MAY Tuesday 12 MAY Wednesday TOPIC READINGS/ASSIGNMENTS Framing questions: What are the key processes, tools and perspectives that organizational leaders use to create, implement, and evaluate cross-functional decisions that will enable the organization to achieve its long-term objectives? How do organizational leaders use strategy to navigate complex, dynamic and What is uncertain contexts (i.e., globalization, technological change, geopolitics, calls for strategic social justice, economic crisis, etc.)? management? Web: Hierarchical Levels of Strategy Web: Strategic Management Process Task: Discuss news articles PPoint: What is strategy? Framing questions: Which analytical frameworks and tools enable organizational leaders to better assess the current and likely future states of the organization’s context or situation it faces? …to better assess its own strengths/weakness in current and future capabilities relative to rivals? Web: PEST Analysis Situation Web: Porter’s Five Forces Analysis Analysis Web: SWOT Analysis Task: Analysis of the Coffee Industry (presentations/discussion) PPoint: Situation Analysis Page 33 Assignments and Projects • Business Planning and Strategy Implementation Simulation (May 17-18) – Develop a business plan for a new restaurant – Design restaurant’s menu and signature dish – Present business plan Page 34 Assignments and Projects • Business Planning and Strategy Implementation Simulation (May 17-18) – Develop a business plan for a new restaurant – Design restaurant’s menu and signature dish – Present business plan • Intriguing Option… – Signature dish: Shop, Cook, Serve, Present Business Plan – @ Ferrier house later that week – Drop “New Product Strategy Audit” in return Page 35 Assignments and Projects • New Product Strategy Audit – Analyze strategic space, company’s competitive strategy, how the new product will support the company’s strategy • Identify strengths and weaknesses • Identify opportunities and strengths – Will new product be successful? – Make recommendation as to how new product should be introduced into the market … What you would do differently Page 36 Assignments and Projects • Global New Products Launch Simulation – – – – Design international strategy (companies) Design trade and investment policies (governments) Negotiate joint venture agreements Engage in simulation with Greek MBA students Page 37 Assignments and Projects • Global Post-Acquisition Integration Simulation – Develop plan to integrate Finnish and Malaysian companies – Develop support/commitment for integration plan among: • Different departments • Different parent companies • Different stakeholders Page 38 QuickMBA Web Page Page 39 Graded Assignments Assignment Weight Business Planning and Strategic Implementation Presentation 15% New Product Strategy Audit Presentation 15% Global New Product Launch Simulation Memo(s) 15% Post-Acquisition Simulation Memo(s) 15% In-Class Participation/Discussion/Presentations 10% Final Project – Strategy Recommendation Report 30% TOTAL 100% Page 40 Strategic Management …Questions?