JARRETT NEIL RIDLINGHAFER
L INKEDIN : HTTP :// WWW . LINKEDIN . COM / IN / JNRIDLINGHAFER C ELL : 650-440-5074, JARRETT . RIDLINGHAFER @ GMAIL . COM
722 B S TREET #1, H AYWARD CA 94541
DIRECTOR OR VP (SAAS, CLOUD OR NETWORK) OPERATIONS
PROFILE:
With an extensive and extremely diverse background spanning 22 plus years in technology overall
and 18 years in data-center & network infrastructure design & implementation specifically, I bring
a unique set of skills, along with the passion that only comes from loving your work, to every role I
undertake. My most notable accomplishments include:
 Given 18 months to design and build-out completely from scratch, a cutting-edge, worldclass SaaS Online-Gaming Infrastructure: the new PS3 Online Gaming Network in time for
the highly anticipated launch of the Sony PlayStation 3 Console. I was able to facilitate
and successfully complete the many and varied requirements including meeting both PCI
& SOX compliance audits while accomplishing our primary stated goal “to compete with
Microsoft’s Xbox-Live Online Gaming Platform”, and do it better.
 Immediately following the PS3 Online launch I was recruited to expedite the ground up
development of another Major ASP/SaaS Data-Center, this one in support of a New
Mobile Marketing Software Platform capable of handling 3 million transactions per second
& spanning multiple continents. Not only did I manage the successful build-out of the
cloud infrastructure, I also completed the build-out of the corporate IT department at the
same time. Validating everyone’s hard work and overall performance, the network was
selected by the DNC to host the 2008 obama.mobi Presidential Campaign Website and
was shortly thereafter awarded the Mobile Marketing Associations “Mobile Marketing
Platform of the Year” award for 2008.
 Probably the least exciting of them all, but one I am most proud of, is the “Netscape
Champions” program I conceived of and developed back in 1995. Seeing the many
hundreds of Netscape consumer evangelists, many of whom were excellent programmers
themselves, I conceived of putting them to use by creating a group that would work
closely with our own software engineers in order to discover and resolve bugs and improve
the overall performance and stability of our software for almost zero cost. It was written up
in the “San Jose Mercury News”, and mentioned as one of the real major successes in
“Netscape Time: The Making of the Billion-Dollar Start-Up That Took on Microsoft” by Jim
Clark. They are still around today, 17 years later as the “Mozilla Champions”.
 1st Developed, Project Managed or Invented numerous Firsts during my career including:
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FIRST EVER PLUG - N-PLAY FIREWALL ROUTER (BEATING THE COMPANY 2WIRE TO COMPLETION)
PROJECT MANAGED FIRST SUCCESSFUL SSL CERTIFICATE TESTS W/NETSCAPE , NSA & VERISIGN
INVENTOR OF THE FIRST SOCIAL COLLABORATIVE SOFTWARE DEVELOPMENT & SUPPORT PROGRAM
DEVELOPED THE FIRST TRUE BROADBAND TO THE HOME/SMART-HOME BUSINESS MODEL
PROJECT MANAGED THE FIRST AUTOMATED AI (ARTIFICIAL INTELLIGENCE ) EMAIL RESPONSE SYSTEM
INVENTOR OF THE FIRST IMPREGNATION & STABILIZATION SYSTEM FOR SMALL BUSINESSES
Major Strengths & Achievements:
 Unique hands-on Executive having worked myself up to Director and above, while starting
out as a “Technical Support Engineer” at Netscape Communications Corp. in 1995 where I
worked my way up to “World Wide Support Operations Manager”. I’m as comfortable
configuring a Cisco 7206VXR Router, PIX firewall, Juniper SSL VPN, Palo-Alto Networks IDP
Appliance or an F5 Load Balancer as I am developing and presenting a multi-million dollar
budget or proposal to an executive board or a business plan to a group of VC’s.
 Innovative Leader and Motivator who believes strongly in leading from the front
 Talented Technologist skilled in designing technologically advanced infrastructures for
Mobile Applications, Social Gaming Applications, ASP, XaaS/Cloud environments
 Excel in building and/or Improving Operational Infrastructures to enable enhanced
management capabilities and improved efficiencies, integrity and accountability of a
network’s overall performance
 Release Engineering Management. Experienced designing and managing software
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development servers and tools & release engineering environments. Developing and
managing release teams, policies and procedures.
Application Architecture Improvements – Performance Optimization & Analysis
Project Management of large, high-profile, complex projects. Managing multiple diverse
departments with varied and disparate expectations spanning multiple continents.
UI Design - UI Design & Mockup Development
Java Software Development/Engineering - Operations Support & Tools – Keeping
development teams on the cutting-edge of technology, introducing newer and better
tools, techniques, processes & procedures in order to make the software development
lifecycle environment a more automated, efficient, clean and proficient process overall.
Complete Project Lifecycle Management – From initial concept to needs assessment,
stakeholder consensus, design, alpha, beta and on into live production environment
Excellent writing and verbal communication skills with the ability to present ideas and
proposals in a clear, concise and comprehensive fashion at any level.
Passion, Drive and Commitment - I happen to love what I do for a living and consider it
“fun” rather than work.
Talented trouble-shooter/Problem Solver able to evaluate, analyze and intuitively
comprehend operational deficiencies and inefficiencies and address them
Thrives in fast paced, multi-tasking, high-stress & high-energy environments
Big supporter and user of open-source solutions & software, wherever possible
Managed the Design and Deployment of 3 World-Class Data Centers from the ground up:
 SCEA-PlayStation3 Online – ASP/SaaS & Cloud infrastructure built to deliver an
unparalleled social gaming experience and to compete with Microsoft’s XBOX-Live
social gaming platform
 iLoop Mobile – ASP/SaaS & Cloud Platform to deliver an unparalleled mobile
experience ( OBAMA.MOBI )
 DSL Designs, Inc. - Fiber-Optic & Wireless Data Center built to provide Broadband
and Hosting Solutions and the inventor of the first plug-n-play retail firewall router
Expert in pinpointing wasteful spending, negotiating extraordinary discounted rates and
pricing and developing unique cost saving initiatives such as the combined US$23 million
reduction in support costs while at Netscape Communications Corp.
Founder, Entrepreneur & Inventor of multiple patentable and patented inventions
Has served in both executive and advisory board roles
Familiar with the following Cloud Hardware/Software Technologies & Concepts:
o Compute, High-Availability & Data Replication: “AND” (Application Distribution Network), “CDN”
(Content Distribution Network), ADC (Application Delivery Controllers), “BSP” (Bulk Synchronous
Parallel), DAS (Distributed Application Server such as Nextra, OpenEdge, IBM WebSphere,
eXtreme, etc), Vertica, Hadoop/HDFS/Hive/Mapreduce, Scala, , Bigtable, FatTree, Multi-Path
Ethernet, MongoDB, Cassandra, Chef, BMC, Aryaka Networks, Puppet, SmartFrog, OpenNebula,
OpenStack, Eucalyptus, VBLOCK, REDIS, H3C, UTM “Unified Threat Management” Solutions
EMPLOYMENT:
A PRIL 10–D EC 11
S ONY P ICTURES E NTERTAINMENT - L OS A NGELES , CA.
Chief Architect, Data Center Infrastructure & Operations
Contracted initially to design and manage the complete build-out of the new 24x7x365
PlayStation3 Online Gaming Data-Center which, consisted of the initial needs and
requirements assessments through to the final deliverable of multiple live production datacenters to coincide with the hugely anticipated Sony Play Station 3 Console Release.
Concurrent with the build-out were both PCI & SOX compliance audits which had to be
passed, they were. I was quickly asked to join full-time & did. I had 18 mo. to complete
everything, it was. Contract ended November 31st 2011
 Brought all disparate teams (comprising over 200 individuals) together
 Responsible for all hardware and software evaluations, integrations, POC’s, final selection, vendor,
contracts & partnership management
 Designed Cisco, Juniper, EMC, BMC, F5, Dell, Redhat and VMware SaaS & Cloud data-center from the
ground up, then replicated it in 12 additional data-centers across the globe
 Responsible for the hiring and mgmt. of all staff for the new Network Operations Department which would
continue to manage everything after I left & included Network Architects, Network Admins, Sys Admins,
Network Engineers, Software Developers, QA Engineers, DBA’s, Managers and my own replacement.
 Developed all Operational Infrastructure Design Plans and managed the implementation of same
 Developed Swat team, Crisis Management, Escalation Processes & Procedures for 24x7x365/99.99% SLA
 Managed a local team of 45 individual contributors with four direct report managers
 Implemented new cloud technologies including Cassandra, BMC, Virtual Load Balancers & Virtual Storage
O CT . 08-A PRIL 10
WSSI, LLC –L AS V EGAS NV & N ORTHERN C ALIFORNIA
Inventor/Co-Founder & CIO
Inventor of the first ever Patented Stabilization & Impregnation System for Small Business WorldWide. I performed the R&D and then was hired as the CIO once the company was funded. As
CIO I was responsible for developing the strategic as well as tactical SaaS/Cloud technology
initiatives in support of both a widely distributed world-wide sales force and a custom designed
automated software release system utilizing cutting-edge SaaS and Cloud technology to
accomplish both. Acquired by a larger company in 2010
 Developed Strategic Technology Road-Map based on a three year schedule as per requirements
 Designed Cisco, Juniper Networks, EMC, F5 and vmware SaaS data-center from the ground up
 Hired, Trained and Staffed the new Network Operations Department with Network Admins, Sys Admins,
Network Engineers and DBA’s
 Developed all Operational Processes and Procedures, Change Management, Trouble Ticketing System, ITIL,
Reports Dashboard, Log Server Analysis, Server Configuration Management, Inventory Management,
Software & Patch Management, IP Database, Password Database, Single Sign-on Solution, KB & FAQ, Etc.
 Developed a new mentoring program and weekly training sessions as well as cross-training for department
 Developed Swat team, Crisis Management, 24x7x365 Pager Duty & Escalation Processes & Procedures
 Managed the design of on/off site Data Replication, DR, High-Availability & Business Continuity solutions
 Trained new employees on technology, operational processes and procedures and security policies
I L OOP
O CT 06 – M AY 08
DIRECTOR, NETWORK OPERATIONS
I was directly recruited from SCEA to build a world-class 24x7x365 ASP/SaaS/IaaS/Cloud
infrastructure to support the roll-out of a brand new Mobile Marketing Software Platform worldwide. My responsibilities included developing the Network Operations Department from scratch,
including virtualization and cloud computing solutions and managing the design and build-out of
multiple Data-Centers located around the globe. The position was responsible for the ASP/SaaS
Java/Tomcat Application Architecture Design, Corporate IT Infrastructure, Software Development
Environment and complete Network Operations design, implementation and management.
Secondary, as the only direct report to the CEO I also helped facilitate the overall corporate
strategic technology roadmap and vision. Left the company on good terms for personal reasons.
Responsibilities & achievements included:
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M ARCH 04-O CT 06
M OBILE - S AN J OSE , CA.
Implemented “Levanta” the first ever data-center automation & high-availability cloud based solution
Designed Corporate IT, Engineering and ASP/SaaS/Cloud infrastructures spanning multiple continents
Responsible for all Scalability & Reliability aspects of the network including all performance testing
Responsible for developing the complete network operational processes, procedures and policies
Venders utilized - F5, Cisco, Juniper Networks, Dell, EMC, Oracle, SUSE, RedHat, Symantec, Levanta datacenter automation/virtualization and high-availability solution, Netgear, Coverity, IPSwitch, Radview,
Asterisk, Trend Micro, SugarCRM Inc., Enterprise Datasafe Ltd, Novel, Rackable, Rackspace, SAVVIS, EMC,
NetApp, VMware vCloud, vSphere & vFabric Cloud Platform, apache Cassandra
Developed all Application Deployment Policies & Procedures and Managed all ASP/SaaS Software Releases
Consulted on all aspects of Software Development strategies from the Strategic Technology Perspective
Improved Performance of the ASP/SaaS model by over 500% with complete architecture redesign
Implemented new data-center virtualization and automation solutions reducing wasted CPU cycles,
increased server density and efficiency and improving overall performance while reducing IT costs
Installed new automated software and patch management solution across all data-centers
Successfully facilitated over 3 million txt messages per second throughput as per initial requirements
Successfully passed PCI, SOX, Symantec, VISA & MasterCard Security Audits as per customer requirements
Proposed and implemented the recovery of over $350,000 in savings through various cost saving initiatives
Managed all Vendor relationships, negotiations and OEM agreements
S ONY C OMPUTER E NTERTAINMENT A MERICA - SCEA , F OSTER C ITY , CA
PS3 Online - Data-Center Operations Management
I was contracted and then hired full-time to manage the design and build-out of the new
24x7x365 PlayStation3 Online Gaming Data-Center from the initial needs and requirements
assessments through to the final deliverable of a live production environment prior to the PS3
Console release date. Consisting of multiple data-centers around the globe, multiple engineering
teams developing in a java/tomcat environment, and more than 8,000 servers and network
devices in total, on multiple continents with over 100 individual contributors. As part of my overall
responsibility, the infrastructure was required to successfully pass both PCI & SOX compliance
audits as well as a Symantec Security audit. The task was accomplished within the 18 month timeframe initially given. I left after receiving an offer (while still at SCEA) which I felt I could not refuse.
 Analyzed & developed Initial Needs Assessments & Plans through comprehensive dialogue with all stakeholders
 Liaison and Project Manage meetings with the various stake-holder groups & departments to meet goal of
100% Customer Satisfaction
 Designed complete Cage Layout, Network Architecture, Security Architecture, Data Integrity
(Replication/Storage/Disaster Recovery) Architecture, Operational Application Infrastructure and Docs
 Developed network & application operational performance metrics
 First Company to certify RHEL & Oracle RAC working together. I convinced both companies (RedHat and
Oracle) to develop the drivers and to use our project to perform the certification.
 Managed all Vendor selection and contract negotiations
 Vendors of choice: Cisco, EMC, Brocade, vmware, Dell, Sun, F5, Cyclades, Juniper, Oracle, RHEL (RedHat)
 Developed Reports Dashboard solution based on initial needs assessment and requirement for an “easy to
understand & comprehensive reporting solution”
 Designed and implemented 24x7x365 crisis management training and escalation processes and procedures
 Passed both PCI and SOX compliance audits
 Developed all change management, configuration management and data-center automation solutions
 Developed all release engineering processes and procedures
 Facilitated both SUD (PS3 Startup Disk) and Online Store Sales software platforms running on Java and the
Tomcat application server.
 Responsible for all Scalability & Reliability aspects of the network including all performance testing
J UNE 99-M ARCH 04
DSL D ESIGNS , I NC ., L OS G ATOS , CA
Chief Technology Officer
After leaving Netscape Communication Corp I Co-founded a broadband ISP in downtown Los
Gatos California. Designed to take advantage of the exciting new broadband capabilities of DSL
and Wireless. I was directly responsible for designing and building-out a completely new fiber
optic data center/NOC and call center, with multiple OC12/OC48 connections with fixed pointto-point and point-to-multi-point wireless, and multiple satellite backbones. Sold to larger ISP
 Installed all Operational and Application Infrastructure needed for complete 24x7x365 Data Center
 Researched, designed, purchased, installed and maintained an OC12 & OC48 network, consisting of multiple
redundant Cisco Routers, Switches, Mail, Web, Commerce, Directory, News, DNS and Caching Servers and
equipment to maintain over 2000 wired & wireless Broadband subscribers.
 Researched, Designed, & Implemented state-of-the-art NOC & Call Center.
 Designed Multi Redundant, Multi-Homed, Multi-Tiered Backbone infrastructure running on Cisco 7206VXR
Routers utilizing BGP
 Built from the ground up a completely new Data Center & Help Desk Departments with Multiple OC12 &
OC48 Fiber backbone connectivity
 Managed all Strategic Technology Research & Development
 Supported sales and technical support departments in all aspects of the business
 Implemented all ITIL Strategies, Policies & Procedures
 Implemented & Managed all Change Control Policies & Procedures
 Managed 24x7x365 with 99.99% Uptime SLA & 100% Customer Satisfaction
N ETSCAPE C OMMUNICATIONS C ORP /AOL, M OUNTAIN V IEW , CA
D EC 94-M AY 99
Manager - Worldwide Support Operations
My duties consisted of determining the operational needs of the department, researching and
developing the processes and procedures to solve those needs in order to increase productivity
and customer satisfaction. This involved the Project Management of extremely large and complex
issues and included researching new technologies and software, vendor management,
technology evaluation, problem solving skills and techniques. Working with varied and diverse
business units world-wide to ensure that all needs were met. If the need was to be met through inhouse development, then I would be responsible for the complete project management from
beginning to end. I took the severance package offered when management sold out to AOL
 Developed strategy to reduce support costs by a total of over 23 million annually
 Drove all aspects of process development from recognizing initial need, researching, evaluating, and
designing, resource allocation, developing and managing teams to project completion.
 Attended Agile & Scrum Developer Meetings on a regular basis
 Liaison and co-ordination with engineering, IT, sales, support, and marketing for project completion.
 Designed and implemented the very successful Netscape Champions program as well as the Netscape User
Groups “NUGgies”. The “Champions” were a volunteer group who evaluated and provided feedback for all
new software releases, greatly enhancing our product and increasing customer satisfaction. The idea and
group I created from it, is still alive today over 17 years later, as the “Mozilla Champions”
 Managed various simultaneous projects critical to the Operations of the company
 Tasked with Discovery of new technologies, evaluating, testing and implementing them as needed to
improve support operations
 Annually received Above and Beyond award for my work as well as yearly stock and cash bonus due to
outstanding peer reviews and completion of projects.
 Helped evaluate and implement customer call tracking system, internal help site, external
http://help.netscape.com site, and automated email response program
 Liaison with DB and software programming groups to implement key infrastructure improvements
1989 – 1994 D IGITAL C ONCEPTS BBS, T UCSON , AZ
Customer Support & Network Administrator
Administrator for over 5000 BBS Subscribers on MajorBBS platform.
1980 – 1983 U.S. N AVY , L ONG B EACH CA.
NAVY SEAMAN - E3
Stationed aboard the USS Peleliu – LHA 5
travelled around the globe twice on two WESTPACS In charge of Piloting the Carrier
CERTIFICATIONS
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SCM - SUCCESSFUL COMMUNICATIONS IN MANAGEMENT – NETSCAPE
LTM - LEADERSHIP TRAINING FOR MANAGEMENT – NETSCAPE
PM –PROJECT MANAGEMENT - BRAINBENCH (CERT# 10045038)
MPM ® –MASTER PROJECT MANAGER - AAPM®
CIPM ® - CERTIFIED INTERNATIONAL PROJECT MANAGER – AAPM®
SCRUM ESSENTIALS – NETSCAPE
AGILE PROJECT MANAGEMENT – NETSCAPE
NETSCAPE & IPLANET MAIL SERVER – WINDOWS & UNIX/LINUX
NETSCAPE & IPLANET NEWS SERVER – WINDOWS & UNIX/LINUX
NETSCAPE & IPLANET WEB SERVER – WINDOWS & UNIX/LINUX
NETSCAPE & IPLANET PORTAL SERVER – WINDOWS & UNIX/LINUX
NETSCAPE & IPLANET DIRECTORY SERVER – WINDOWS & UNIX/LINUX
NETSCAPE & IPLANET CERTIFICATE SERVER – WINDOWS & UNIX/LINUX
AWARDS
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ABOVE AND BEYOND AWARD – NETSCAPE COMMUNICATIONS CORPORATION
FOR THE SUCCESSFUL COMPLETION OF MULTIPLE COST SAVING PROJECTS WHICH ULTIMATELY SAVED THE
COMPANY APPROXIMATELY 12 M ILLION IN ANNUAL SUPPORT COSTS OVERALL
PROFESSIONAL ACHIEVEMENT AWARD – SONY C OMPUTER ENTERTAINMENT AMERICA (SCEA)
FOR THE SUCCESSFUL COMPLETION UNDER EXTREMELY DIFFICULT TIME CONSTRAINTS WHILE ALSO
NEGOTIATING BOTH PCI & SOX COMPLIANCE AUDITS OF THE PS3 ONLINE GAME D ATA -CENTER
AWARDED A 20% PERFORMANCE BONUS - AT ILOOP MOBILE, INC.
FOR THE TIMELY AND PROFESSIONAL COMPLETION OF BOTH THE SAAS D ATA-CENTER AND THE CORPORATE
IT DEPARTMENT INFRASTRUCTURE ACROSS MULTIPLE CONTINENTS IN UNDER 18 MONTHS.
EXPERIENCED IN THE FOLLOWING SOFTWARE TECHNOLOGIES & PROTOCOLS:
CISCO
 IOS, NS-OX & CatOS, FcoE, VNlink, OTV, VDC, FabricPath & Multi-Path Ethernet
VIRTUALIZATION & CLOUD TECHNOLOGY - SOFTWARE & HARDWARE
 MongoDB, Hadoop, Cassandra, EMC Block Storage Virtualization, EMC Invista, vmware vSphere 4.0 & 5.0,
vCenter Server, vCenter Site Recovery Manager, VMware View, vCenter AppSpeed, vCloud Director, vCloud
Chargeback Cisco Nexxus 1000V, VNlink, OTV (Overlay Transport Virtualization), VDC (Virtual Data Centers),
FabricPath, Multi-Path Ethernet, F5 BIG-IP LTM VE (Virtual Edition), F5 BIG-IP Optimization Module (WOM),
F5 ARX File Virtualization Solution, VMDK (Virtual Machine Disk Format), Hypervisor 1 & 2, MongoDB
(Sharding), Scala, Redis, PLAY, GEO-Replication (JumpMind SymmetricDS, Infonics, Cassandra), Vertica, ADC
(Application Delivery Controllers such as Brocade, F5, Kemp, Array Networks, etc…) VCE (Virtual Computing
Environment CO. a virtualization & cloud development partnership of Cisco, vmware and EMC), BMC Cloud
Lifecycle Management, OpenStack Cloud Infrastructure Framework, OpenNebula Cloud Infrastructure
Framework, Eucalyptus Cloud Infrastructure Framework & Hadoop
HIGH-AVAILABILITY, BUSINESS CONTINUITY, BACKUP & DATA REPLICATION
 F5 BIG-IP, EMC RepliStor/RecoverPoint & Mirrorview, MongoDB, Hadoop, Cassandra, EMC Block Storage
Virtualization, EMC Replication Manager, EMC Invista SAN Virtualization, Compellent GEO Replication –
Storage Virtualization, Thin Replication, Portable Volume, Scalable Serial Attached SCSI (SAS), Arkeia
Network Backup & Server Backup, Veritas Backup Exec & NetBackup, Amanda, fTape, kDat, CPIO, dbackup,
fsbackup, Rsync, hdimage, NetVault/BakBone, dumpfs, fdiff-backup, EMC Point-In-Time Recoverym, Mysql
Cluster 7.2
UNIX/LINUX OPERATING SYSTEMS
 Solaris, Red Hat/Fedora/CentOS, SUSE, Ubuntu
STORAGE/DISC MANAGEMENT
 VERITAS, EMC Block Storage Virtualization, EMC Replication Manager, EMC Invista SAN Virtualization, EMC
Navisphere & Vsphere, Naviagent, Navicli, NIS, NFS, EMC Ionix & Unified Infrastructure Manager, Hitachi
Command Suite & ShadowImage Data Management and Replication, HP StorageWorks & StoreOnce
deduplication software, HP Array Manager, HP System Copy,
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ANTI-VIRUS/ANTI- SPYWARE/ANTI-SPAM
 Grisoft AVG Network Virus Protection, Symantec, Trend Micro, Clam, Spam Assassin, Spyware Guard,
Sbybot Search & Destroy
SECURITY - FIREWALLS, IDS, IPS, UTM (UNIFIED THREAT MANAGEMENT) PASSWORD MANAGEMENT & ENCRYPTION
 BlackIce, NetworkIce, GNATBox, IPTables, Cisco PIX, Juniper, WatchGuard, SonicWall, Check Point, Cisco
ASA 5500, Enterprise PasswordSafe, Cisco Virtual Security Gateway (VSG), TippingPoint, Sonicwall, Fortinet,
Watchguard, H3C SecCenter, Open Source suite of security tools for Linux, Snort, Snare, WireShark
VOIP
 VoiceRD, Asterisk, Cisco
NETWORK MONITORING/REPORTING/MANAGEMENT
 CiscoWorks Cisco Data Center Network Manager, Cisco NetManager IP Infrastructure Monitor, GLPI,
WhatsUp Gold & Professional, Nagios, Cacti, PasswordSafe, EgroupWare, MRTG, IRM (Information Resource
Manager), ClusterSSH, OCS Inventory Management, Lore Knowledgebase, IPPLAN, Kbox, Levanta
SERVER CONFIGURATION MANAGEMENT & DEPLOYMENT AUTOMATION
 cfEngine, Levanta, Kbox, Acronis Disk Imaging, Levanta Server Deployment Automation Appliance, Kbox
Systems Appliance, GLPI, EMC CLARiiON
PATCH & SERVER CONFIGURATION MANAGEMENT & DISTRIBUTION
 cFengine, Kbox Management Appliance, EMC Ionix Server Appliance, BMC Atrium Products
JAVA DEVELOPMENT & JAVA APPLICATION SERVERS
 Coverity Prevent SQS for Java, Apache Tomcat Application Server, Oracle WebLogic 11g Java Application
Server, vmware vFabric tc Server, Websphere, JBoss, Glassfish, Geronimo, Resin, JBoss, WebLogic, Elastic
Memory for Java, vFabric tc Server & Hyperic/SQLFire/GemFire/RabbitMQ,Jetty,WebLogic,ColdFusion
DATABASES & ENHANCED DB SOFTWARE
 MySQL, MySQL Cluster 7.x, PostGreSQL, Oracle “Real Application Clusters” or RAC v11G for Linux, Oracle
ExaData DB Machine, EnterpriseDB (an enhanced version of postgresql), Slony (an opensource replication
solution for postgresql), Bigtable, BMC Database Automation
WEB, MAIL, NEWS & DNS SERVERS
 iPlanet, Netscape, IIS, Apache, Squirrel Mail, Exchange 2003/2007, mail, sendmail , DNSOne, Named
PROTOCOLS
 FcoE, SMTP, IMAP, POP3, DNS, IPSEC, TCP/IP, FTP, TFTP, HTTP & HTTPS, ICMP, ARP, BGP, OSPF, RIP, IGRP,
AS Numbers, Bridging, PPP, DHCP, NNTP, LDAP, IP Multicast, VOIP, VLANs, VOD, FTTH, Sync/Rsync SAN/NAS
EXPERIENCED IN THE FOLLOWING HARDWARE:
ROUTERS
 Cisco 7000 Series, 2000 Series, 3000 Series, ASR 1000, 9000 Series
SWITCHES
 Cisco 6000 Series, 4000 Series, 3000 Series, 2000, Nexxus 1000 & 9000 MDS Series & Nexxus 4000 Series
Blade Switches, Nexxus 2000 Series Fabric Extender Switches, Nexxus 1000V (Virtual Switch, Vmware
integrated switching fabric), Netgear, Extreme Networks
LOAD BALANCERS & APPLICATION DELIVERY CONTROLLERS (ADC)
 F5 BigIP 1600, 3600 & 6900 & VIPRION scalable blade Chassis configured with LTM, F5 BIG-IP Local Traffic
Manager Virtual Edition (LTM VE), GTM, WA & ASM appliance variations, Cisco Arrow Point, Brocade
ServerIron 1000 & 4000
CACHE SERVERS
 CacheFlow
FIREWALLS, IDS/IPS & SECURITY
 Juniper Networks SSL VPN 4000 series, ISG1000 Series & Netscreen 500 & 5200 Series Firewalls & IDP 600,
800 & 8200 Series, GNAT Box, Watch Guard Firewall & VPN, Linux IPChains, Symantec, Cisco PIX Firewalls –
ASA 5540, 5550, 5580-20 IPS Adaptive Security Appliance, Cisco IPS 7.0, Cisco Pix 500 Series, Cisco IPS 4200
Series Appliance Cisco IOS-IPS, Advanced Inspection & Prevention Security Module, IDS Services Module,
IDS Network Module, Cisco Iron Port C360 Email Security Appliance, Trend Micro SMB Security Suite, Snort,
OSSEC HIDS, SonicWall NSA (Network Security Appliance) 3500 & E7500, WatchGuard Firebox x8500 &
Firebox Edge Wireless Security Appliance, F5 FirePass SSL VPN Appliance, Checkpoint IPS-1, Smart-1
Appliance & Endpoint Security
DISK & STORAGE ARRAYS
 EMC Symmetrix VMAX, VNX, Celerra and CLARiiON , Sun Fiber Channel Arrays, Sun T3, Sun D1000, Dell, HP
Infortrend Disk Array & RaidWatch Disk Array Management System, NetApp, Hitachi AMS 2000 Series,
Hitachi NAS/USP/VSP & HCP Series Storage Solutions, HP D2 & EVA/MSA Series arrays, X1000 NAS
SERVERS
 Sun Fire V480, Sun E450, Netra, E420R, Sun Ultra, Dell 1900, Dell 2900 series servers, Dell Power Edge M1000
Blade Server and 800 series blades & Dell 1850/2850, Cisco B200M2 & B250M2, SGI, HP
TAPE BACKUP
 DLT Drives, IBM Altria-TD1 Drive
WIRELESS SOLUTIONS
 Point-to-Point and Point-to-Multipoint as well as Line of Site and Non-Line of Sight, Wireless Access Points
& Bridges, Wireless Grid networks, Netgear, Cisco, Zyxel, Trendnet
CONSOLE SERVERS
 Cyclades, Cisco
VIDEO-ON-DEMAND
 SGI, World Wide Packets, Minerva Networks, iMagicTV
SERVER AUTOMATION, REPLICATION, DEPLOYMENT, APPLICATION & PATCH MANAGEMENT APPLIANCES
 Levanta Appliance, EMC Ionix Appliance, Kbox Appliance, BMC Data Center Automation, BMC Change
Management, BMC BladeLogic Automation Suite Appliance
SOFTWARE DEVELOPMENT TOOLS
 BMC Application Release Management, BMC Application Problem Resolution