The Future of PR January 2013 DATA: FUTURe OF PR 2 WAS: MeDiA MYOPIA Business and Trade Press Consumer-Facing Media Focus: Customer Success/Consumer Experience Target: Marketing and Sales Focus: Consumer Experience/Customer Success Target: Viral Consumer, female online consumer How companies are utilizing “Engagement Marketing” to reach their customers & differentiate their Brand How “Engagement Marketing” is helping consumers accomplish their online goals. Fueling a transition to the 2nd Generation of the Web The Role Company is playing in defining the web 2.0 3 NOW: MULTICHANNEL Group hosted by CMO as a peer to peer group discussing effective use of video in marketing Blog/Site Live stream events Apply marketing automation Events and Webinars LinkedIn Group of CMOs Earned Media Replicate for advertising, PR and marketing agencies at center Surround CMO’s with content on how to use live streaming Twitter Analysts 4 “PR” IN “eNTRePReNeUR” 20+ years of consumer/corporate/crisis/privacy/financial and M&A PR experience in-house and agency Top tier media relations experience at eBay Inc., LinkedIn, Ketchum Local print and broadcast experience at eBay Classifieds Group, Ketchum Digital, social media, marketing automation at GSI Commerce, LinkedIn, eBay Inc., Ketchum w/Kodak Global and international agency management Founder and CEO of Tweetalicious Built Mosaic MVP – product market fit w/PR Board of advisors from Nordstrom, Skype, Fashion Institute of Technology, TheFind.com and Pet360.com 5 VALUE to YOU Understand how tech companies are organized around the new PR Experience building and leading small & large teams – US and global Product and program level knowledge of social – through LinkedIn and Mosaic Sell an integrated communications solution through a relationships Lots of failures and successes you can learn from Entrepreneurs approach to drive growth: Fail fast. Test, fix, expand targets. 6 Future is now 7 TAKING ON HP & AD FirM Kodak InkJet printer: Center of the corporate turnaround Skunk works program from CMO/CEO and 1 Ketchum person to start Team to 50+ world wide Massive integrated program: online, advertising, tech PR, consumer PR, POS, employee communications, IR and corporate How I won the business for the SF office? • Proved with data that YouTube/online influenced reporters and coverage • Took ~$1 million from Ogilvy for Phase I: Online • PR/Ketchum led messaging and strategy from there 8 PR: BRAND FOR TALeNT 9 DRIVE ENGAGEMENT 10 Product MArket fit 11 Why is this IMPORTANT? Is this really PR? 12 PR in LiNKeDiN BOD Reid SKiP JeFF DAViD LeSLie STANLeY MiCHAeL 13 DAY 1: 15,000 UPDATES Day 2: 30,000 updated profiles – just India Press coverage: 5 million+ impressions Repeated it globally in every country 14