United Way of Forsyth County Position Description
Functional Title
Classification
FLSA Status
Reports To
Team
Purpose
Director of Engagement
Sr. Director of Engagement Strategies
Engagement
The Director of Engagement is responsible for the identification, cultivation, and
expansion of relationships with targeted audiences that will deepen their connection
to the UWFC mission and ensure a world class individual engagement experience.
Mobile Phone Reimbursement
Responsibilities, in priority order:
1. Provides internal leadership and is responsible for targeted affinity groups, including but not
limited to, Women’s Leadership Council, Young Leaders United, and other high potential
opportunity groups.
2. Accountable for an annual plan around volunteer engagement and experiences that allow
stakeholders on a corporate and individual level to participate in the work that is outlined in our
mission.
3. Defines and establishes goals and expectations for affinity groups with Campaign Division
Directors around building deeper, more transformational relationships and increasing membership
within their selected accounts.
4. Works with Vice President of Marketing and Communications to coordinate marketing efforts
and oversee development of marketing materials for affinity groups and community volunteers
across United Way.
5. Together with the Sr. Director, work to build understanding, capacity and execution of
engagement work internally, successfully integrating engagement work into all UWFC
departments.
6. In support of the efforts of the Volunteer Manager, speak to local businesses and civic groups
about volunteerism and UWFC’s role as a source of both individual and group volunteer
opportunities, confidently communicating to audiences of both of internal staff and external
constituents.
7. When appropriate, participate in community roundtables and endeavors to expand professional
network and increase awareness of UWFC’s mission and presence in the community.
8. Other duties as assigned.
Attributes:
Organized
Personable
Versatile
Professional in dress and
manner at all times
Flexible
Strategic thinker
Skills
Proficient with Microsoft
office suite
Excellent public speaking
skills
Customer oriented sales
skills
Strong interpersonal skills
Ability to coordinate and
Excellent oral and written
United Way of Forsyth County Position Description
Mail Chimp/Constant
Primary
Relationshi
ps
Education
Experience
Supervise the work of others
Communication skills
Contact proficiency
Attention to detail
preferred
Staff, volunteers, employees and managers of local companies, the general
Public and agency personnel.
Bachelor’s Degree
At least three years of fund raising experience and volunteer management
United Way of Forsyth County Position Description
Mission
United Way of Forsyth County is a catalyst for strengthening our community by identifying
and addressing its most significant needs through alignment of resources and strategic
partnerships to achieve measurable, lasting results.
Vision
Our United Way will create a stronger future for our community through collaborative and
results-oriented work that is designed to create a positive change.
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We envision a community where residents thrive at each stage of life and achieve
their full potential through education, financial stability and heathy lives.
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We invest with our partners in high-quality, integrated and aligned
solutions that are sustainable and create measurable results.
-
We model excellence in operations and transparency that inspires the highest
level of trust and confidence and creates an exceptional experience for
donors.
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We maintain a great environment to work and volunteer where people are inspired
and offered opportunities to be the best they can be.
United Way of Forsyth County Core Values
Effective Leader:
Bringing together, through our access and our assets, the full array of problem
solvers needed to address our community’s most vital human needs.
Results Oriented:
Demonstrating the ability to achieve lasting results; results that provide donors
with outstanding returns on their investments and warrant their ongoing support.
Trusted:
Being trusted in all regards; as an effective partner who works for the common
good and as an honest and highly responsible trustee of community resources.
Inclusive:
Being a model of diversity, fairness, teamwork, collaboration, and skillful
partnering. Providing the common table around which individuals and groups
can gather to accomplish together what would be impossible to do individually.
Creating a true sense of community that seeks to engage everyone through giving,
advocating, and volunteering.
Innovative:
Being initiators of change and better ways of solving problems based on a solid
understanding of community needs, resources, and state of the art practices related
to our priority issue goals.
Core Competencies
Build Relationships: Initiates, builds and continuously strengthens relationships with all customers by
constantly seeking, understanding, and responding to customer needs and wants.
Act Strategically:
Is guided in all work by United Way’s mission, values, and strategic goals.
Ensures that United Way’s plan of work and allocation of resources are aligned and
United Way of Forsyth County Position Description
deployed with United Way’s strategic direction.
Continuously monitors interim and final results to measure progress, adjust tactics,
and evaluate success, and set future goals.
Achieve Results:
Takes initiative, maintains a persistently focused effort, remains goal and results
oriented, and continues to improve.
Communicate Effectively:
Speaks clearly and expresses self well in groups and one-on-one
conversations.
Is an excellent writer.
Delivers clear, convincing and well-organized communications and
presentations.
Master Information and Data:
Seeks information to remain informed and develop a reasonable level of
expertise about issues related to area of responsibility.
Understands how to interpret information to assess its meaning and application. Is able to use to data to
make good decisions and help others to make informed decisions based on the data and the context of the
data