Identification Prerequisites Language Compulsory/Elective Required textbooks and course materials Subject (code, title, credits) Department Program (undergraduate, graduate) Term MKT 840 Marketing Management - 3KU/6ECTS credits Instructor E-mail: Phone: Classroom/hours Elnur H. Huseynov elnurhuseynov@gmail.com – ehuseynov2011@ada.edu.az 050 270 66 89 Bashir Safaroghlu 122, Room # 42, TUE, 19:00:21:00 Office hours Upon contact Economics and Management Graduate Spring, 2012 ECON 830: Managerial Economics English Compulsory Core textbook: Marketing MarketingbyPhilipKotler, 13th edition, 2010 Course website Course outline Course objectives Learning outcomes Teaching methods Evaluation Policy Marketing management is a course which was thoroughly prepared and expected to be meticulously implemented within next several weeks to meet your requirements in learning the basics of marketing thinking. The course provides knowledge on marketing management for problem solving through case analysis and marketing management process and planning. Other topics covered are: consumer market: buyer behavior; market segmentation and product positioning; product strategy; pricing, price adapting’ global market. The goal of this course is to encourage current and future executives, managers and strategist to rethink the way that they view marketing strategy. The course presents a customer-centric view of marketing. This new view of marketing focuses on how firms can create tangible relationships with their customers. These customer relationships are created by using a wide range of online and offline marketing levers with a key emphasis on how the Internet can enhance customer relationships. X Lecture X Group discussion Experiential exercise X Case analysis Simulation Course paper X Others Methods Date/deadlines Percentage (%) 25 Midterm Exam Case studies 10 Class Participation 10 Assignment and quizzes 5 Class attendance 15 Presentation 35 Final Exam Others 100 Total Class participation shall mean active participation i.e. asking and answering the question, contribute with insights and feedback, demonstrate willingness and Week Date/Day (tentative) 1 12.02.2013 2 3 4 6 7 8 9 10 11 12 13 14 15 19.02.2013 26.02.2013 05.03.2013 12.03.2013 19.03.2012 02.04.2013 09.04.2013 16.04.2013 23.04.2013 30.04.2013 07.05.2013 14.05.2013 21.05.2013 16 to be announced dedication to be part of an overall class discussion. Class attendance shall mean physical presence in the classroom. Group presentation shall mean presentation delivered by a group of students in a team work spirit by analyzing the chapters assigned in an interactive academic way. Tentative Schedule Topics Textbook/Assignm ents Defining Marketing for the 21st century and Developing Marketing Strategies and Plans Gathering Information and Scanning the Environment Conducting Marketing Research and Forecasting Demand Creating customer value, satisfaction and loyalty Analyzing consumer and business markets Creating brand equity and crafting brand positioning Dealing with competition Midterm Setting Product Strategy Designing and Managing Services Developing pricing strategies and programs Managing retailing, wholesaling and logistics Managing Mass and Personal Communication Introducing New Market Offering and Tapping into global markets Final Exam Chapter 1,2 Chapter 3 Chapter 4 Chapter 5 Chapter 6-7 Chapter 9-10 Chapter 11 Chapter 12 Chapter 13 Chapter 14 Chapter 16 Chapter 18-19 Chapter 20-21