Chapter 7 Enterprise Business Systems Enterprise 1. 2. 3. 4. An undertaking, especially one of some scope, complication, and risk. A business organization. Industrious, systematic activity, especially when directed toward profit: Private enterprise is basic to capitalism. Willingness to undertake new ventures; Perspective Enterprise Systems are ones that have a large scope involve or integrate all parts of an organization. Remember that we’ve already studied Enterprise Collaboration Systems For an ECS, like Outlook, both the grunts and the President use it... Its not specific to the functional areas. Its not specific to the operations level, tactical level, or strategic level Perspective In the software world, Enterprise is a buzz word, which usually implies that the system is very expensive, but can do a lot In the e-commerce era, an Enterprise is often more than one company and the boundaries are unclear...virtual companies, etc. Sometimes Enterprise implies that more than one company is involved. Supply Chain – Value Chain 1. 2. Enterprise Systems come from a need to streamline the value chain in a company. Functional areas, from Manufacturing to Marketing, need to be connected. Multiple functional business systems are being replaced by one Enterprise Systems Or, Enterprise System are built on top of several functional systems. Enterprise System Enterprise System Manufacturing System Accounting System Inventory Control Enterprise System Enterprise System EAI: Enterprise Application Integration How does a business interconnect its information systems. Connects Front Office Systems with Back Office Systems Example: When an order is complete, have the order application tell the accounting system to send a bill and alert shipping to send out the product. EAI: Enterprise Application Integration EAI provides middleware (Middle Software) that performs Data conversion between different systems coordinates Communication and Message passing between systems The idea is to use the existing systems, but to have a super-system for connecting related systems. Summary There are six types of information systems 6 categories: ECS, TSP, PCS, MIS, DSS, EIS There are 5 functional areas of business Some system are designed for a specific functional area: Accounting An ECS can touch all the functional business areas A TPS might touch 3-4 areas Summary ECS and TPS are cross-functional. Some large functional systems, picture a huge accounting system, can fit into more than 1 category, i.e., both an MIS and TPS. Enterprise Systems by their nature are both cross-functional and fit into several categories.