Resume Workshop
Resume
Workshop
Facilitator Check List
Copyright 2008 – Pacific Community Resources
Resume Workshop
OBJECTIVE
• To provide the skills and tools for creating
and preparing your own resume
Copyright 2008 – Pacific Community Resources
Resume Workshop
AGENDA
•
•
•
•
•
What is a resume?
What types of resumes are there?
What should you include on a resume?
What are your skills and attributes?
Who are your references?
Copyright 2008 – Pacific Community Resources
Resume Workshop
How long do you think an
employer looks at each
resume?
Copyright 2008 – Pacific Community Resources
Resume Workshop
The average employer looks at a resume
between 10-15 seconds. This is the time
they decide to either KEEP IT or TOSS IT.
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Resume Workshop
DOES YOUR RESUME PASS THE TEST?
Copyright 2008 – Pacific Community Resources
Resume Workshop
WHAT IS A RESUME?
Copyright 2008 – Pacific Community Resources
Resume Workshop
• Advertisement
selling a
product….YOU!
• Specifically your
skills, experiences,
and attributes.
• First meeting
between you and
the employer
Copyright 2008 – Pacific Community Resources
Resume Workshop
Overall it’s your FIRST STEP
towards employment.
Copyright 2008 – Pacific Community Resources
Resume Workshop
SECTIONS OF A RESUME
1.
2.
3.
4.
5.
6.
7.
Header
Objective / Personal Profile
Summary of Qualifications
Skills and Attributes
Employment and Volunteer Experience
Education and/or Certification
References
Copyright 2008 – Pacific Community Resources
Resume Workshop
HEADER OF A RESUME
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•
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Name
Address
Telephone/Cell phone Number
E-mail address
www.gmail.com
www.hotmail.com
Copyright 2008 – Pacific Community Resources
www.yahoo.ca
Resume Workshop
Barbara Barista
123 Whatever St
Anywhere, B.C. A1A 1A1
Home: 604-555-2222  Cell: 778-888-8888
bbarista@anymail.com
Resume Building Worksheet
Resume
Copyright 2008 – Pacific Community Resources
Resume Workshop
OBJECTIVE / PERSONAL
PROFILE
• Introduces you to the employer
• Provides focus by telling the employer
what you want
• States clearly to employer what you have
to offer
Copyright 2008 – Pacific Community Resources
Resume Workshop
OBJECTIVE:
Customer Service position with Crazy Bean coffee
Company.
PROFILE:
A personable individual with strong communication
skills, who is committed to complete customer service
and satisfaction. Recognized as friendly, motivated and
always welcomes a challenge. Capable, trustworthy,
and dependable.
Resume
Copyright 2008 – Pacific Community Resources
Resume Workshop
SUMMARY OF
QUALIFICATIONS
• What makes you the best person for the
job?
• List the top four or five skills &
qualifications here.
• Include skills mentioned in the job posting
if applicable.
NOC Codes
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Resume Workshop
QUALIFICATIONS
• Professional customer service provider
• Proficient in handling cash, taking payments and
making change
• Passion for fashion and clothing
Resume
Pet Shop Resume
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Power Words
Resume Workshop
SKILLS AND ATTRIBUTES
• Hard Skills: can be taught or certified in.
– E.g. Typing, handling cash, first aid,
SuperHost
• Soft Skills: personal attributes
– E.g. Punctual, energetic, flexible, team-player
• Include an accomplishment statement to
support your attributes
Copyright 2008 – Pacific Community Resources
Resume Workshop
ACCOMPLISHMENT
STATEMENTS
• Written proof of what you have
accomplished (use numbers if applicable)
• A success story from your past work
experience
• Shows how you are unique or what value
you can bring
Copyright 2008 – Pacific Community Resources
Resume Workshop
HARD ACCOMPLISHMENT
STATEMENT
• Uses numbers, percentages and facts
E.g. Managed a team of six sales associates
and increased store sales by 25% for the
month of December
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Resume Workshop
SOFT ACCOMPLISHMENT
STATEMENTS
• Uses words and descriptions
E.g. Implemented new employee training
program that dramatically increased
productivity and morale.
Copyright 2008 – Pacific Community Resources
Resume Workshop
ACOMPLISHMENT
STATEMENTS:
Best
“Increased reported
customer satisfaction
rate by 20% by
providing effective
training for more than
15 new employees in a
six month period.”
Better
“Trained more than 15
new employees over a
six month period
resulting in increased
customer
satisfaction.”
Good
“Trained new
employees resulting in
increased customer
satisfaction.
OK
Copyright 2008 – Pacific Community Resources
“Trained new
employees.”
Resume Workshop
EMPLOYMENT
EXPERIENCE
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Job title
Name of the company
Dates of employment (years only)
Location of the company (optional)
Copyright 2008 – Pacific Community Resources
Resume Workshop
EMPLOYMENT EXPERIENCE
Cashier
Pizza Driver
GAP
Pizza Hut
Cashier
GAP, Langley, B.C.
Pizza Driver
Pizza Hut, Langley, B.C.
Resume
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2003-2006
2006-2008
2003-2006
2006-2008
Resume Workshop
VOLUNTEER EXPERIENCE
• Non-paid work experiences
• E.g. Candy Striper at hospital, dog walker
for BCSPCA, Big Brother/Sister,
Scouts/Guides
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Resume Workshop
VOLUNTEER EXPERIENCE
Candy Striper L.M.H.
Dog Walker
SPCA Surrey
Candy Striper
L.M.H. Langley, B.C.
Dog Walker
SPCA Surrey, B.C.
2003-2006
2003-present
2003-2006
2003-present
Resume
Copyright 2008 – Pacific Community Resources
Resume Workshop
EDUCATION AND
TRAINING
• High School
• Post-secondary school or training
• Certificates e.g. Forklift operator, first-aid,
Serving It Right, SuperHost, Food Safe,
WHIMIS
• Professional Development e.g. Workshops
with no certification
Copyright 2008 – Pacific Community Resources
Resume Workshop
EDUCATION AND
TRAINING
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•
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Certification or degree
Name of institution/program
Dates
Location
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Resume Workshop
EDUCATION and TRAINING
Grade 12 diploma
Surrey Central High School 2007
First Aid Level 1
St Johns Ambulance
2006
Youth Connect Conference Youth Works Society
2008
Resume
Copyright 2008 – Pacific Community Resources
Resume Workshop
REFERENCES
• Provides employer with background
information
• Should be on separate sheet of matching
paper
• 3-4 references are enough
• Given upon request – usually at interview
Copyright 2008 – Pacific Community Resources
Resume Workshop
TYPES OF REFERENCES
• Work – most recent job (supervisor or
manager)
• Academic – professor or teacher who
knows if you are capable
• Personal/Character – adult who is able to
vouch for your good character and
desirable personality traits
Copyright 2008 – Pacific Community Resources
Resume Workshop
REFERENCES
Bob Manager
Pizza Hut, Night Manager
604-555-1234
bman@pizzahut.ca
Rev. Sally Minister
Surrey Central United Church
604-333-1122
Resume
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Resume Workshop
Any Questions???
Copyright 2008 – Pacific Community Resources