Form: Diploma of Business BSB50207 - Skills Recognition Questionnaire
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Thursday, October 21, 2010 - 15:56
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What is Skills Recognition?
Skills Recognition – or Recognition of Prior Learning (RPL) - is a process of
assessment which acknowledges a person’s skills and experience, regardless of
how, when or where the skills or experience were gained. Such skills and
experiences may have been gained through:
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formal or informal training and education;
work experience;
general life experience; or
any combination of the above.
RPL can result in the awarding of a full qualification or a Statement of Attainment
for partial completion of a qualification.
In reviewing your evidence, the Assessor must ensure that it is:
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Authentic - the information and evidence provided is genuine and
trustworthy;
Valid - the information and evidence is well-founded, relevant to the
qualification or competency being applied for and adds weight to the RPL
application;
Reliable - the evidence can withstand scrutiny, has integrity and reasonably
indicates that the applicant is able to perform a task to a specified standard
with regularity and consistency;
Sufficient - an adequate amount of evidence must be provided. An
‘adequate’ amount is to an extent a matter of judgment and will depend on
the type of evidence provided; if an application for RPL is compelling, then
the evidence provided is adequate.
There are two ways in which such evidence of competence can be provided:
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Individual competency conversation
Portfolio
Benefits for individuals
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RPL gives you credit for your life skills – skills and knowledge you have
learnt at home or school or through your involvement in groups, clubs,
hobbies, work and the like.
RPL allows you to complete formal education in a shorter period of time and
usually at less cost;
RPL means that you do not have to repeat or waste time learning what you
have already learned and regularly put into practice;
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RPL increases your career and education options through recognising skills
and knowledge that you have already gained;
RPL recognises your contribution as a volunteer and may help lead towards
paid employment.
Benefits for volunteer-involving organisations
A volunteer-involving organisation which encourages and supports volunteers and
staff to attain relevant qualifications through RPL, directly contributes to its
viability, is in line with best practice, and has an edge over funding competitors.
Involvement can also:
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Enhance the performance of a volunteering organisation by recognising,
valuing and better drawing on skills and knowledge of its volunteers.
Foster a strong and vibrant organisational culture by improving morale.
Encourage the standardisation of training and development of volunteers.
Increase the attractiveness of the organisation to prospective volunteers.
Considering your own RPL
It is important that you reflect on your own skills and experience and determine if
you have sufficient evidence which will clearly demonstrate your competence in the
relevant area.
To assist you to do this, there are a number of steps you need to work through.
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Step 1: Complete the Self Assessment Questionnaire
If, after working through the Questionnaire, you are confident to proceed with this
application for RPL, you will then need to:
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Step 2: Complete the Candidate Details and Checklist.
Step 3: Return the completed documents to the School of Volunteer
Management by return email
STEP 1 - Candidate Self Assessment
What is self-assessment?
Self-assessment is the first stage of helping you decide whether you have the
relevant skills and experiences to demonstrate competency for the nominated
qualification.
When considering the self-assessment, you should ask yourself the following
questions:
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Have I had the work experience required for this qualification?
Will I be able to provide sufficient evidence to demonstrate my
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competency?
How difficult will it be for me to gather the relevant evidence?
Evidence does not have to take any particular form. It can be in the form of
answering questions about your work experiences, completing a role play or case
study, or giving a short presentation as long as you can show the assessor that you
have the skills and experience relevant to the qualification.
The Self-Assessment Process
The Self Assessment Questionnaire contains a number of questions based around
the requirements of the qualification. The questions are designed to get you to think
about different experiences you have had in your life and work and whether or not
these experiences are appropriate to continue with the RPL application.
Please read each question carefully and tick the rating that best describes your
situation - "Regularly", "Sometimes" or "Never". At the end of each set of
questions, add up the number of ticks in each column and write the number in the
Totals column. This will help you to decide whether to continue with the
application.
Remember – you also need to consider whether you can provide relevant evidence
to the assessor.
Self Assessment Information for Diploma of Business BSB50207
The Diploma of Business consists of the following eight units of competency:
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BSBHRM506A - Manage recruitment selection and induction processes
BSBHRM504A - Manage workforce planning
BSBMKG501B - Identify and evaluate marketing opportunities
BSBINM501A - Manage an information or knowledge management system
BSBWOR501A - Manage personal work priorities and professional
development
BSBPMG510A - Manage projects
BSBRSK501A - Manage risk
BSBLED502A - Manage programs that promote personal effectiveness
* Note: the units within the Diploma can be altered owing to the Qualification
Rules and your experience. This can be discussed with the School’s assessor.
To be assessed as Competent and awarded the Diploma of Business using the RPL
approach, you must demonstrate your competency in all these areas through the
appropriate RPL approach as outlined above.
BSBHRM506A - Manage recruitment selection and induction processes
This unit requires you to demonstrate that you can manage all aspects of the
recruitment, selection and induction processes in accordance with organisational
policies and procedures.
Evidence of the following is essential:
Development of a new policy and procedures framework for recruitment,
selection and induction OR critical analysis of an existing policy and procedures
framework for recruitment, selection and induction
Knowledge of relevant legislation
Read each question and tick the rating that best describes your situation: *
Regularly Sometimes Never
1. Do you develop recruitment, selection and
induction policies and procedures in accordance with
organisational policy and legal requirements?
2. Do you communicate policies and procedures to
relevant staff and provide training to all persons
involved in the recruitment and selection process if
required?
3. Do you determine future human resources needs
in collaboration with relevant managers and
sections?
4. Do you ensure current position descriptors and
person specifications for vacancies are used by
managers and others involved in the recruitment,
selection and induction processes?
5. Do you ensure that advertising of vacant positions
complies with organisational policy and legal
requirements?
6. Do you ensure that processes for advising
applicants of selection outcome are followed?
7. Are you involved in the induction of new people
to your organisation?
8. Do you check that induction processes are
followed across the organisation?
9. Do you obtain feedback from participants and
relevant managers on the extent to which the
induction process is meeting its objectives?
List the evidence you might use to support this unit:
BSBHRM504A - Manage workforce planning
This unit requires you to demonstrate that you can plan workforce strategies to
achieve organisational goals and objectives. It includes aligning workforce
objectives with business plans, analysing labour market trends and predictions, and
designing strategies and succession plans to ensure a competent and appropriately
diverse workforce is available to meet anticipated changes.
Evidence of the following is essential:
Development of a workforce plan which includes relevant research and specific
strategies to ensure access to a skilled workforce;
Knowledge of labour demand and supply relevant to the specific industry or
skill requirements for the organisation.
Read each question and tick the rating that best describes your situation: *
Regularly Sometimes Never
1. Do you review business plans to determine
predicted areas of organisational growth and
downsizing and associated labour requirements?
2. Do you analyse existing workforce to determine
areas where there are excesses or shortages?
3. Do you research and review current and predicted
external labour supply data, and demographic and
economic data, to forecast human resources supply?
4. Do you develop workforce objectives and
strategies to source and retain skilled labour?
5. Do you develop contingency plans to cope with
extreme situations?
6. Do you develop and implement strategies to assist
the workforce to deal with organisational change?
7. Do you survey the organisational climate to gauge
worker satisfaction?
8. Do you refine objectives and strategies in
response to internal and external changes and make
recommendations in response to trends or incidents?
9. Do you evaluate the effectiveness of change
processes against agreed objectives?
List the evidence you might use to support this unit:
BSBMKG501B - Identify and evaluate marketing opportunities
This unit requires you to demonstrate that you can identify, evaluate and take
advantage of marketing opportunities by analysing market data, distinguishing the
characteristics of possible markets and assessing the viability of changes to
operations.
Evidence of the following is essential:
Identifying and evaluating marketing opportunities to determine whether they
will meet organisational objectives;
Documenting how current business operations will need to be modified and
what resources will be required to take advantage of newly identified and evaluated
opportunities.
Read each question and tick the rating that best describes your situation: *
Regularly Sometimes Never
1. Do you analyse information on market and
business needs to identify marketing opportunities?
2. Do you research potential new markets and assess
opportunities to enter, shape or influence the market
in terms of likely contribution to the business?
3. Do you evaluate each opportunity to determine its
impact on current business and customer base?
4. Do you use an assessment of external factors,
costs, benefits, risks and opportunities to determine
the financial viability of each marketing
opportunity?
5. Do you identify and document changes needed to
current operations to take advantage of viable
marketing opportunities?
6. Do you estimate resource requirements for
changed operations?
7. Do you determine and communicate viability of
making changes to current operations to key
stakeholders?
8. Do you ensure that organisational changes made
to service an increased or different customer base
include provision for continued quality of service to
existing customers?
List the evidence you might use to support this unit:
BSBINM501A - Manage an information or knowledge management system
This unit requires you to demonstrate that you can organise learning to use an
information or knowledge management system and to manage the use of the system.
Evidence of the following is essential:
Analysis of the strengths and weaknesses of information or knowledge
management system/s and evaluation of suitability for a particular work or
organisational context;
Knowledge of relevant legislation, codes of practice and national standards.
Read each question and tick the rating that best describes your situation: *
Regularly Sometimes Never
1. Do you identify the learning needs of relevant
personnel and stakeholders for input into, and use of,
an information or knowledge management system?
2. Do you identify and secure the appropriate
resources required for learning activities to use an
information or knowledge management system?
3. Do you organise and facilitate learning activities?
4. Do you monitor and document effectiveness of
learning activities?
5. Do you ensure implementation of policies and
procedures for the information or knowledge
management system are monitored for compliance,
effectiveness and efficiency?
6. Do you collect information on the achievement of
performance measures?
7. Do you analyse the effectiveness of the system
and report on the strengths and limitations of the
system?
8. Do you review business and operational plans and
determine how effectively the system is contributing
to intended outcomes?
9. Do you make recommendations for improvement
to the system, policy or work practices?
List the evidence you might use to support this unit:
BSBWOR501A - Manage personal work priorities and professional development
This unit requires you to demonstrate that you can manage your own performance
and professional development opportunities, with a particular emphasis on setting
and meeting priorities, analysing information and using a range of strategies to
develop further compliance.
Evidence of the following is essential:
Systems and processes used to organise and prioritise tasks which show how
work is managed;
Personal development plan with career objectives and an action plan.
Read each question and tick the rating that best describes your situation: *
Regularly Sometimes Never
1. Do you establish, develop, maintain and
participate in networks (e.g. informal as well as
formal structures)?
2. Do you gather and consider feedback from
employees, clients and colleagues in order to
identify and develop ways to improve your
professional competence?
3. Do you have a personal work plan?
4. Do you continue to engage in professional
development?
5. Are you a positive role model to your team and
other work colleagues?
6. Can you use technology effectively as part of your
work?
7. Are your personal knowledge and skills assessed
against established standards to determine
development needs, priorities and plans?
8. Do you aim to achieve a balance between work
and life activities?
List the evidence you might use to support this unit:
BSBPMG510A - Manage projects
This unit requires you to demonstrate that you can manage a straightforward project
or a section of a larger project. This unit addresses the management of projects
including the development of a project plan, administering and monitoring the
project, finalising the project and reviewing the project to identify lessons learnt for
application to future projects
Evidence of the following is essential:
Development of a project plan;
Details of monitoring arrangement/s and evaluation of the efficacy of the
project plan to address time lines and budgets of project.
Read each question and tick the rating that best describes your situation: *
Regularly Sometimes Never
1. Do you define projects including scope,
stakeholders, limitations and authority?
2. Do you develop project plans including timelines,
work breakdown structure, role and responsibilities
and other details of how the project will be managed
in relation to the project parameters?
3. Do you identify and access appropriate project
management tools?
4. Do you formulate risk management plan for
project, including occupational health and safety
(OHS)?
5. Do you develop and approve project budgets?
6. Do you provide support for project team
members, especially with regard to specific needs, to
ensure that they are clear about their responsibilities
and the project requirements?
7. Do you establish and maintain required record
keeping systems throughout the project?
8. Do you finalise the project by completing the
project documentation and obtaining any necessary
sign offs?
9. Do you involve team members in the review of
project outcomes and processes against the project
scope and plan?
10. Do you document lessons learnt from the project
and report within the organisation?
List the evidence you might use to support this unit:
BSBRSK501A - Manage risk
This unit requires you to demonstrate that you can manage risks in a range of
contexts across the organisation or for a specific business unit or area.
Evidence of the following is essential:
Risk management plan which includes a detailed stakeholder analysis,
explanation of the risk context, critical success factors, identified and analysed
risks, and treatments for prioritised risks;
Details of monitoring arrangements for risk management plan and an evaluation
of the efficacy of the risk management plan in treating risks.
Read each question and tick the rating that best describes your situation: *
Regularly Sometimes Never
1. Do you establish the risk context by reviewing
organisational processes, procedures and
requirements for undertaking risk management?
2. Do you determine scope for risk management
process?
3. Do you review the strengths and weaknesses of
existing arrangements?
4. Do you document critical success factors, goals or
objectives for area included in scope?
5. Do you communicate with relevant parties about
the risk management process and invite participation
in the identification of risks?
6. Do you use tools and techniques to generate a list
of risks that apply to the scope, in consultation with
relevant parties?
7. Do you analyse risks in relation to their likelihood
and impact?
8. Do you determine and select the most appropriate
options for treating risks?
9. Do you develop, implement and monitor action
plans for implementing risk treatment?
10. Do you communicate risk management
processes to relevant parties?
List the evidence you might use to support this unit:
BSBLED502A - Manage programs that promote personal effectiveness
This unit requires you to demonstrate that you can manage programs within a health
and wellbeing focus. The unit addresses the management of the range of programs
that would typically be associated with health and wellbeing such as stress
management, smoking cessation, exercise and Employee Assistance Programs
(EAPs).
Evidence of the following is essential:
Research on employee health issues and a plan to improve employee health in
one or more areas;
Techniques for monitoring an employee health program and evaluating its
effectiveness;
Knowledge of a range of employee health issues and options for improving
health outcomes.
Read each question and tick the rating that best describes your situation: *
Regularly Sometimes Never
1. Do you identify and collect information on
employee health issues and review their implications
for the organisation and business objectives?
2. Do you plan and create administrative structures
and resources for relevant health and wellbeing
programs?
3. Do you establish suitable evaluation methods,
develop an overall program management plan and
communicate this plan to stakeholders?
4. Do you plan communications and marketing
strategies and clearly communicate program
responsibilities to all stakeholders?
5. Do you prepare policy documents, and implement
and monitor strategies in conjunction with program
team members?
6. Do you evaluate the effectiveness of the program
at specific stages and communicate the outcomes to
stakeholders?
7. Do you incorporate evaluation processes and
outcomes into continuous improvement strategies
and other operating plans?
List the evidence you might use to support this unit:
Deciding whether to continue
The next step is for you to consider your responses to the Self-Assessment
Questionnaire.
To go to Step 2, click the Next Page button below.
STEP 2 – Candidate Details (Part 1)
Your Details
Wu
Family name: *
Sarah
First name: *
Test
Address: *
Postcode: *
2134
Work phone: *
Home phone: *
Mobile:
2152354363
4236537468
37658857
sw u@volunteering.com.au
Email: *
Your Organisation
Organisation/place of work:
Address:
Postcode:
Your position title:
STEP 2 – Candidate Checklist (Part 2)
Please indicate that you have attached the following documents to your application
for RPL for the Diploma of Business:
Self Assessment Questionnaire
Candidate Detail sheet
Your current Resume /CV
Your current Position Description
Copies of any relevant Certificates/transcripts listing same/similar units
completed previously
This Candidate Checklist