Eman Abdallah
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What is Teamwork & Team Building
Why Should We Be a Team?
How does a Team Work Best?
Team Morale Depends On
Teamwork Skills
Stages in Team Building
Recipe for Successful Team
Teamwork
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Concept of people working together as a team
Team player
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A team player is someone who is able to get along with their
colleagues and work together in a cohesive group
Team Building
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Process of establishing and developing a greater sense of
collaboration and trust between members
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When staff use their skills and knowledge
together, the result is a stronger agency that
can fulfill its mission
“To provide accurate information that would assist
individuals in achieving a better quality of life.”
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People working together can sustain the
enthusiasm and lend support needed to
complete the work of each program.
A Team succeeds when its members
have:
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a commitment to common objectives
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defined roles and responsibilities
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effective decision systems, communication
and work procedures
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good personal relationships
Support
Resources
Communication
Personalities
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Listen
Question
Persuade
Respect
Help
Share
Participate
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The Egyptian and
Chinese Difference
11
Forming
Storming
Norming
Performing
The Team
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defines the problem
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agrees on goals and formulates strategies for
tackling the tasks
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determines the challenges and identifies
information needed
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Individuals take on certain roles
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develops trust and communication
Encourages and maintains open communication
Leads by setting a good example
Motivates and inspires team members
Helps the team focus on the task
Facilitates problem solving and collaboration
Encourages creativity and risk-taking
Recognizes and celebrates team member
contributions
Initiator
Recorder
Devil's
Advocate/Skeptic
Optimist
Timekeeper
Gate Keeper
Summarizer
Help members understand each other
Myers-Briggs Type Indicator (MBTI)
Extraverts ------------------ Introverts
Sensors --------------------- intuitive
Thinker ---------------------- Feelers
Judger ----------------------- Perceiver
By selecting one from each category, we define
our personality type, ESTJ, ENTJ…INFP
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Extraverts
◦ Need to think
aloud
◦ Great explainers
◦ May overwhelm
others
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Introverts
◦ Need time to
process
◦ Great
concentration
◦ May not be heard
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intuitive
◦ Great at big
picture
◦ See connections
◦ May make
mistakes in
carrying out
plans
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Sensor
◦ Great executors
◦ May miss big
picture, relative
importance
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Thinker
◦ Skillful at
understanding
how anything
works
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Feeler
◦ Knows why
something
matters
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Judger
◦ Good at
schedules, plans,
completion
◦ Makes decisions
easily (quickly)
◦ May overlook vital
issues
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Perceiver
◦ Always curious,
wants more
knowledge
◦ May not get
around to acting
Online Personality Tests
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Jung types
http://www.humanmetrics.com/cgiwin/JTypes1.htm
Keirsey types
http://www.keirsey.com/cgiin/keirsey/newkts.cgi
During the Storming stage team
members:
realize that the task is more difficult than
they imagined
have fluctuations in attitude about
chances of success
may be resistant to the task
have poor collaboration
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During this stage members accept:
◦ their team
◦ team rules and procedures
◦ their roles in the team
◦ the individuality of fellow members
Team members realize that they are not
going to crash-and-burn and start helping
each other.
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Competitive relationships become more
cooperative.
There is a willingness to confront issues
and solve problems.
Teams develop the ability to express criticism
constructively.
There is a sense of team spirit.
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Be descriptive
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Don't use labels
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Don’t exaggerate
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Don’t be judgmental
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Speak for yourself
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Use “I” messages.
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Don’t present your opinions as facts.
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Help people hear and accept your
compliments when giving positive feedback.
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Listen carefully.
Ask questions for clarity.
Acknowledge the feedback.
Acknowledge the valid points.
Take time to sort out what you heard.
Team members have:
gained insight into personal and team
processes
a better understanding of each other’s
strengths and weaknesses
gained the ability to prevent or work
through group conflict and resolve
differences
developed a close attachment to the team
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Commitment to shared missions and
objectives
Clearly define roles and
responsibilities
Use best skills of each
Allows each to develop in all areas
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Effective systems and processes
◦ Clear communication
◦ Beneficial team behaviors; well-defined
decision procedures and ground rules
◦ Balanced participation
◦ Awareness of the group process
◦ Good personal relationships
Everyone Has to Hang in There!
Thank you