CLUSTER Business and Marketing COURSE Global Business and Marketing WVEIS CODE BM0410 Course Description: The Skill Sets in this course are representative of the basic knowledge included in a Career and Technical Education/Business and Marketing concentration. Incorporated into this course are elements of introductory global business and marketing knowledge and skills necessary for a career in the business and marketing field. This course is recommended as an Elective in the Marketing Management, Business Finance, General Management, Entrepreneurship and High School of Business concentrations. SKILL SETS Global Business and Marketing’s Role Global Communications Social, Cultural, Political, Legal and Economic Factors Operations and Management of Human Resources 1 Global Business and Marketing Skill Set Knowledge Objectives 0410.1 Performance Objectives WVEIS 0410 Global Business and Marketing’s Role Students will demonstrate knowledge of global business and marketing’s role. economic activities. marketing strategies. financial activities. risk management. Students will 0410.2 0410.3 0410.4 0410.5 0410.6 0410.7 0410.8 0410.9 0410.10 0410.11 0410.12 0410.13 0410.14 0410.15 0410.16 0410.17 0410.18 0410.19 determine business opportunities in countries with various levels of economic development. determine the impact of international business activities on the local, regional, state and national levels. examine the impact of a domestic company becoming involved in international trade opportunities. examine the resources (e.g., ports, trade routes, transportation centers, foreign trade zones and natural, financial and human resources) of major cities around the world. determine business opportunities in countries in various levels of economic development. identify the effects of U.S. responses to changes in the global marketplace during the 21st century. explain how social, cultural, technological and geographic factors influence consumer buying behavior in different countries. determine market potential for a good or service in a foreign market. examine how the marketing mix elements need to be adapted for international marketing efforts. research how a company markets a product/service in a foreign market. identify how brands and packages are affected by culture. identify buying behaviors of consumers in a foreign market. analyze the influence of social and cultural factors affecting promotions used in foreign markets. identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics and cost and markup factors. evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-oninvestment and profit-loss projections. conduct research projects. discuss how the marketing research process, including data collection, differs in an international business. compile, analysis and report data to explain economic phenomena and forecast market trends. 2 0410.20 0410.21 0410.22 0410.23 0410.24 0410.25 0410.26 0410.27 0410.28 0410.30 determine how currency exchange rates affect companies. explain the advantages and disadvantages of an electronic money system. identify various sources of funds for international operations. explain the risk management process. determine options to insure against risks. determine how changes in economic conditions might affect stock prices. select distribution channels for a company conducting business internationally. examine media used in different countries. research how the business environment affects prices charged in foreign markets. 0410.29 select distribution channels for an international company. Skill Set Global Communications Knowledge Objectives Students will demonstrate knowledge of Performance Objectives 0410.31 0410.32 0410.33 0410.34 0410.35 Skill Set Knowledge Objectives 0410.36 verbal and nonverbal communication strategies in global business and marketing. cultural differences. Students will assess international business blunders resulting from ineffective or incorrect communication patterns. research international cultural differences in food, dress, social behaviors and language. compare business protocols of various countries. provide examples of non-verbal communication affecting international businesses. determine Internet safety issues and procedures for compliance. Social, Cultural, Political, Legal and Economic Factors Students will demonstrate knowledge of factors that shape and impact the global business environment. 3 Performance Objectives 0410.37 0410.38 0410.39 0410.40 0410.41 0410.42 0410.43 0410.44 0410.45 0410.46 0410.47 0410.48 0410.49 0410.50 0410.51 0410.52 0410.53 Skill Set Knowledge Objectives 0410.54 Performance Objectives Students will differentiate amongst social and cultural factors affecting business activities. (e.g., time, workday, workweek, schedules, holidays) relate how trade barriers, tariffs, quotas and taxation policies affect choice of location for companies operating internationally. examine legal differences that exist among countries in areas such as consumer protection, product guidelines, labor laws, contract formulation, liability and taxation. determine the impact of GDP, balance of trade, foreign debt and cost of living on the global business economy. compare the economic systems used to decide what to produce, how it is produced and for whom it is produced in a country. assess the competitive strengths and weaknesses faced by a company operating internationally. examine the ethical and legal issues associated with trademarks, copyrights and patents. compare the implications of conducting business in countries with different legal systems. analyze the availability of resources and economic potential in various countries. discuss the socioeconomic impact of new public policies, such as proposed legislation, taxes, services and regulations. discover why trade barriers are imposed by governments (quotas, tariffs, licensing requirements, exchange rate controls). examine the major current issues in world trade. distinguish between goods and services imported to or exported from a country. determine the import or export potential for a good or service. explain the role that U.S. Customs and the customs agencies of other countries play in international trade activities. determine social and cultural influences on the forms of business ownership required in different countries. distinguish between licensing and franchising for international business activities. Operations and Management of Human Resources Students will demonstrate knowledge of operations and management of human resources in different countries. work ethics. necessary documentation for travel and employment. Students will 0410.55 0410.56 identify the factors that influence the application of managerial styles in different countries. research how compensation and employee benefits differ in various cultures. 4 0410.57 0410.58 0410.59 0410.60 distinguish how differences in occupational health and safety standards impact the conduct of business internationally. examine the employment process when pursing an international career. explore the work ethic in different cultures and societies. determine personal, safety, health and legal documentation necessary for international travel and employment. 5