Business Overview Ranjana Foogooa CEO & Founder Overview – Mission Mission Statement Our long-term goal is to be the preferred e-marketing partner for promoting your Brand for enhanced profitability through Online, Social and Mobile Platforms. Core Missions 1) Service: Deliver a strong and reliable strategy to generate incremental business. We listen to clients’ needs and business requirements, and implement the right e-marketing strategy 2) Innovation: Ensure that we are well-informed and master the latest technologies/e-marketing platforms. We make it a point to assess the feasibility and the need to leverage them to promote a business 3) Performance: Achieve incremental revenue through undertaking very specific actions to reinforce and promote a brand by diligently monitoring the Reach, Penetration, Conversion and ROI 4) Ethics: Adopt a very transparent approach to knowledge-sharing with our clients and team members. Ethical marketing is key to driving a healthy and reliable e-marketing strategy. The Founder - Bio Ranjana Foogooa Among the first to join the European online space in 2005 as an e-marketeer Comes from a technical background of Computer Systems and Network engineering Worked with Google, Yahoo! and other Search Engines to drive Paid Search campaigns for Shopping.com (eBay Inc.) across EU & Australia Led and implemented EU-wide online revenue generation strategies for Apple/iTunes, P&O Ferries, Vodafone, Expedia and other market movers and shakers at TradeDoubler International (based in London) Worked with the key digital market players to implement tailored online strategies for clients with budget management and allocation The Team Sphere Media Technologies was founded in May 2012 Our current team consists of: 1. 2. 3. 4. 5. 6. Director – In charge of defining and establishing clients’ digital strategy & client relationship management & Key Account Management Operations Manager – researching and overseeing all technical implementations Account Executive – In charge of clients’ portfolio, implementing all aspects of their digital strategy Graphics Designer and Photographer – In charge of bringing the “visual” touch on all Digital Platforms, as per client’s request Admin – In charge of the smooth running of the administrative requirements of the business A satellite of key players, extremely passionate about Digital Marketing and latest Apps and Tools & Copywriting to enhance the client’s online presence What we do Position: We deliver profitable growth for businesses by building and managing their online activities on the various Digital Media platforms: Facebook, Twitter, YouTube, LinkedIn, Foursquare, Google +, Google Maps, Mobile Applications, just to name a few Integrate: We devise and implement digital strategies for Customer acquisition, customer engagement, putting forward a client's products and services towards a more targeted audience and being present for their demographics across board. Penetrate: We reinforce and promote a brand by diligently and constantly monitoring the Reach, Penetration, Conversion and ROI Digital Solutions Consultancy for Online, Social, Mobile Strategy Development Social Media Monthly Management (SMO) Targeted Email Marketing with Client DB Targeted SMS Marketing with Client DB Database set up and Management Mobile and Facebook Applications Creation and Updates Google Advertising: Google Paid Search (PPC) Account Setup and Management SEO Consultancy Web site creation or enhancement, Blogging, Copywriting Graphic Design Creation and Adaptation Data Entry/ Data Capture The Digital Plan Understand & Analyse Integrate your Digital Initiative Position & Elaborate the Digital Strategy Identify the Digital needs & channels Penetrate your Market Segments Understand & Analyse - Urge Client to write up a Marketing Plan - A Marketing Plan defines the following: → The products or services → The target market segments → The brand messaging → The USPs and the value proposition – The differentiating factor Analyse the target segments and understand the related trends & interests Understand whether the market status has any direct impact on the client's business and how Understand the movers and shakers of the client's business area Understand competition and their digital footprint Identify the Digital Needs & Channels - Identify the immediate as well as long term goal/s of the client - Identify the needs of the client - Identify the source of information in order to elaborate a Digital Strategy and Plan for the business - Identify the appropriate channels (Direct and Support)to use in order to promote the Brand and ensure Maximum Reach within the targeted audience. Position & Elaborate the Digital Strategy – The Digital Strategy needs to be aligned with all offline initiatives that the business intends to run – The Digital Strategy needs to specify actions in order to address the following: Reach, Penetration, Conversion and ROI – A clear plan needs to be defined for each channel and platform that will be used for promoting the Brand and the business. The customer who follows you on Twitter may not be looking for the same information as the one who is following the business on LinkedIn. Likewise, the information we put and the tone we use on LinkedIn should not be the same as the one we adopt on Facebook – Ensure to define and allocate emarketing budget for the different digital initiatives (Google Adwords, Facebook Paid Ads, Promotions...) Integrate your Digital Initiative – Integrate your Digital Strategy as a core part of your overall marketing strategy – Ensure that relevant players within the business have a good (not necessarily expert) understanding of the mechanics behind each initiative – Launch and run the different initiatives – Maintain Focus on: Customer acquisition, customer engagement, customer retention, customer satisfaction, promoting the products and services, interaction Penetrate your Market Segments Reinforce and promote the brand – Diligently and constantly monitor the Reach, Penetration, Conversion and ROI – Track against predefined performance metrics – Analyse findings and tailor approach Capture: Media Solutions (Audio/Photo/Video) Capture: Media Solutions (Audio/Photo/Video Some Clients Data Capture for Multi Channel Reach 1. We usually run “Data Capture” initiatives for our clients via their Facebook Pages 2. “Newsletter subscription” type form is created with legal disclaimer whereby fans are “invited” to register with a specific aim 1. These normally take the form of a mini-contest where there is a winner at the end of the campaign Objective: 1. To build or grow the database of the client. 2. To be able to use multi channels to reach existing or potential customers; i.e via emails or SMSes (both handled by our team) Some other Projects 1. Developed and built the new website of Mall of Mauritius: www.mallofmauritius.com 2. Developed Catalogue website for Parfums des Iles: www.bouquet-des-iles.com 3. Developed and built “Scratch and Win” game (Facebook App) for Mall of Mauritius 4. Developed innovative ecommerce catalogue for Mall of Mauritius: http://www.mallofmauritius.com/catalogue/ 5. Developed online voucher system for Ocean Basket Facebook Page (used for specific campaigns) Sphere Media Technologies Co Ltd Contact us: ranjana.foogooa@spheremedialtd.com (+230) 5710 3647 | (+230) 433 8020 Royal Road, Gentilly, Moka Mauritius