TQF Document No. 3 (Course Specification) Course Specification forEG351 (Principles of Translation) InstitutionThammasat University Campus / Faculty / Department Faculty of Liberal Arts; Department of English Section 1: General Information 1. Course Code and Course Title EG376 Business Writing 2. Number of credits 3 credits (3-0-9) 3. Program Bachelor of Arts (English) 4. Course Administrator / Lecturer Asst. Prof. Dr. Melada Sudajit-apa Head of Department Dr. Piranya Bunnag Course coordinator and lecturer 5. Semester / Student’s Year or Batch Semester 2 / 2013 Third year students 6. Pre-requisite EG 232 Essay Writing 7. Co-requisite None 8. Classroom SC 1050, SC building,Thammasat University, Rangsit Campus 9. Date of documentation writing 30 October 2013 Section 2: Goals and Objectives 1. Course Objectives After completing this course, the students should be able to: 1. Understand and acquire the terms and expressions used in various types of business correspondence. 2. Understand and acquire the business writing language and formats. 3. Develop the ability in writing business correspondence, business proposals and reports. -1- TQF Document No. 3 (Course Specification) 2. Rationale for developing or revising the course To meet TQF requirements and to improve learning outcomes particularly those concerning ethical and disciplinary issues, body of knowledge, intellectual skills, interpersonal skills, communication and information technology skills. Section 3: Course Description and administration 1. Course Description Study and practice of writing for communication in business with emphasis on various types of business letters, business proposal and business reports. 2. Number of teaching hours per semester Lecturer Extra classes or Practicum or fieldSelf study supervision work 45 hours By appointment / None 5 hours/ week /semester Subject to individual needs 3. Number of hours of academic supervision/discussion per student By appointment Section 4: Expected Learning Outcomes 1. Ethical outcomes 1.1 Ethical and disciplinary issues 1.1.1 Students develop a healthy conscience and assume personal and social responsibility. 1.1.2 Students respect other people’s rights and opinions. 1.1.3 Students are self-disciplined and punctual, and abide by social rules. 1.1.4 .Students develop honesty and academic ethics. 1.2 Teaching methods 1.2.1. A code of ethics is enforced in the teaching and learning practices 1.3 Evaluation 1.3.1 Observation of students’ learning progress 1.3.2 Observation of students’ behaviors in class -2- TQF Document No. 3 (Course Specification) 2. Knowledge outcomes 2.1. Expected knowledge 2.1.1. Students develop full understanding of business language and related disciplines. 2.1.2. Students are able to obtain knowledge by themselves effectively. 2.2. Teaching methods 2.2.1 In- class lectures by instructor 2.2.2 Assigning topics of research and individual and group reports 2.2.3 Group discussion with a learner-centered approach and the instructor as a moderator 2.2.4 Individual and group writing practice 2.3. Evaluation 2.3.1. Written examinations 2.3.2. Assignments 2.3.3. Quizzes 3. Intellectual outcomes 3.1. Expected intellectual skills 3.1.1. Students are able to accurately analyze and synthesize knowledge from various sources. 3.1.2. Students are able to apply the knowledge learnt to their communication, analysis, criticism and problem solving, and to accomplish the assignments efficiently. 3.2. Teaching methods 3.2.1. Group discussions on various topics. 3.2.2. Assigning topics of research and individual and group reports 3.2.3. Individual and group writing practice 3.3. Assessment 2.3.4. Written examination 3.3.1. Assignments 3.3.2. Group work report 3.3.3. Quizzes 4. Interpersonal outcomes 4.1. Interpersonal skills 4.1.1. Students are responsible for completing assignments or tasks allocated to them by the group, are able to collaborate with peers, and use good judgment to solve group problems. 4.2. Teaching methods -3- TQF Document No. 3 (Course Specification) 4.2.1. Group assignments with rotation of roles within the group 4.2.2. Class discussion with actively engagement from students 4.3. Assessment 4.3.1. Assessment of the group performance and individual member’s performance 4.3.2. Assigned tasks with students’ self and peer evaluation 4.3.3. Observation of students’ behaviors 5. Communication, numeral analysis and information technology outcomes 5.1. Communication, numeral analysis, and IT skills 5.1.1. Students are able to use English to communicate effectively and appropriately to a situation and cultural context. 5.1.2. Students are able to use information technology to research and present information effectively. 5.2. Teaching methods 5.2.1. Group discussion 5.2.2. Writing practice on various types of business functions 5.3. Assessment 5.3.1. Written and practical examinations 5.3.2. Group participation 5.3.3. Quizzes Section 5: Study Plan and Assessment 1. Course Schedule Week Topic / Content No. of hours Activities 1 - Overview of the class 3 - Introduction and formats for resume and letters Class lecture and discussion 2 Vocabulary and Content 3 Preparation for writing Resume and application letter Class lecture and discussion 3 Resume and application letters - Class lecture and discussion - Individual 3 -4- Guest Lecturer (if any) TQF Document No. 3 (Course Specification) assignments - Group assignments 4 - Vocabulary and Content Preparation for writing enquiry and reply - Writing enquiry and reply 3 Class lecture and discussion 3 - Class lecture and discussion - Individual assignments - Group assignments 6 - Vocabulary and Content Preparation for placing orders and replies to orders 3 Class lecture with graphics and discussion 7 - Placing orders and replies to orders 3 - Class lecture and discussion - Individual assignments - Group assignments 8 -Vocabulary and Content Preparation for making complaints and replies. -Quiz - Making complaints and replies 5 9 - Class lecture and discussion - Quiz 3 - Class lecture and discussion - Individual assignments - Group assignments 3 Class lecture and discussion 10 - Vocabulary and Content Preparation for payment. 11 - Adjust term of payment and 3 replies - Payment collection and replies - Quiz 12 - Vocabulary and Content Preparation for various types -5- 3 - Class lecture and discussion - Individual assignments - Group assignments - Quiz Class lecture and discussion TQF Document No. 3 (Course Specification) 13 of business reports in different formats - Business Reports 3 - Class lecture and discussion - Individual assignments - Group assignments 14 - Business Reports 3 - Class lecture and discussion - Individual assignments - Group assignments 15 - Business Reports 3 - Class lecture and discussion - Individual assignments - Group assignments 2. Assessment Relevant learning outcomes from Section 4 1.1.1, 1.1.4, 2.1.1, 3.1.1, 3.1.2 1.1.1, 1.1.4, 2.1.1, 3.1.1, 3.1.2 1.1.1, 1.1.2, 1.1.3,1.1.4, 2.1.1, 3.1.1, 3.1.2, 4.1.1 1.1.1, 1.1.2, 1.1.3, 1.1.4, 2.1.1, 2.1.2, 3.1.1, 3.1.2, 4.1.1, 5.1.1, 5.1.2 1.1.1, 1.1.2, 1.1.3, 1.1.4, 2.1.1, 2.1.2, 3.1.1, 3.1.2, 4.1.1, 5.1.1, 5.1.2 Assessment activities or methods Time to be assessed Quizzes Proportion of assessment Week 8 & 11 30 Final exam End of semester -Whole class and small Every week group discussion -Individual writing assignment - Group work Week 5, 7, 9 assignment and 15 Group project -6- Week 15 20 50 TQF Document No. 3 (Course Specification) Section 6: Teaching and Learning Resources 1. Main text A, Ashley, Oxford Handbook of Commercial Correspondence (New Edition), 2003 Bovee, C., and J. Thill, Excellence in Business Communication. Seventh Edition. Pearson International Edition, 2007 2. Required readings 3. Supplementary or extra readings Bovee, C., and J. Thill, Business Communication Today. Ninth Edition. Pearson International Edition, 2009 Kuiper, Shirley, Contemporary y Business Report Writing . Third Edition, Thompson Higher Education , 2007 Little john, A., Company to Company. Cambridge University Press 2001 4. Other resources (e.g. websites) Both printed and non printed from textbooks and various websites Section 7: Evaluation and revision of Course Specification (TQF 3) 1. Strategies for effective course evaluation by students Student’s evaluation of the course and instructor’s teaching Student’s self-assessment of learning outcomes Instructor’s open discussion with the class about the course 2. Evaluation strategies in teaching methods Instructor’s evaluation of students’ learning outcomes Instructor’s open discussion with the class about the course 3. Improvement of teaching methods -Training, workshops or seminars on teaching and learning such as ‘English Department Talk Series’ -Collegial sharing and reflection 4. Evaluation of students’ learning outcomes Verification of students’ learning outcomes in terms of knowledge, ethical, intellectual, -7- TQF Document No. 3 (Course Specification) interpersonal, and communication outcomes by instructors responsible for the curriculum, instructors of the course, and an retired/experienced instructor who is not a full-time instructor of the Department of English (only 25% of the courses run in Academic Year 2013 will be randomly verified) 5.Review and improvement for better outcomes Curriculum revision every 5 years Course revision from the results of verification of students’ learning outcomes (item no. 4) -8-