COURSE SPECIFICATION MKG 201 PRINCIPLES of MARKETING MARCH 1 2010 Institution: College of Business Administration, Al Kharj, King Saud University College / Department: Marketing A. Course Identification and General Information 1. Course Title and Code: Principles of Marketing: MKG 201 2. Credit Hours: 3 (3+0+0) 3. Program(s) in which the course is offered: BSBA 4. Name of faculty member responsible for the course: Dr. Saji George 5. Level/year at which this course is offered: 3rd Year/V Semester 6. Pre-requisite for this course: MGT 201 7. Co-requisites for this course: None 8. Location if not on main campus: College of Business Administration, Al Kharj 2 B. Objectives 1. Summary of the main learning outcomes for the students enrolled in this course: The main objective of this course is to provide the students with a survey of marketing activities in business and non-profit organisations. The course explains marketing principles, concepts and activities in local and international markets under their social, economic, competitive, technological and legal environments. It also explains the role played by marketing function in achieving the organisational objectives and goals and in sustaining national economy. Discussion includes the planning, implementation and control of marketing programs through marketing mix elements of the product, price, distribution and promotion. 2. Briefly describe any plans for developing and improving the course that are being implemented. (E.g. increased use of IT or web based reference material, changes in content as a result of new research in the field): Using personal productivity software in teaching this course, the goal was to improve “concept building and learning” in students by combining the practical world situations and the application of marketing in it. C. Course Description 1. Topics to be Covered: Topics Unit-1 Evolution of Marketing, Marketing Definition, Marketing Environment & Marketing Planning Evolution of Marketing-Production-Product-Selling-MarketingSocietal Concepts. Definition of Marketing-Understanding Social & Managerial Process- Satisfaction- Need-Want-DemandExchange-Product-Value. Marketing Management & Marketing Mix. Micro Environment-Company- Suppliers-IntermediariesCustomers-Competitors-Public. Macro Environmental FactorsDemographic Environment-Political Environment- Economic Environment-Socio-Cultural Environment-Technological-NaturalLegal Environment. Defining Strategic Marketing PlanningCorporate Planning including Mission-Establishing SBU’sResource Allocation to SBUs-BCG Competitive Advantage Matrix-General Electric Model-Planning New Business-IntensiveIntegration-Diversification-Business Planning including MissionSWOT Analysis- Marketing Plan 3 No. of Weeks Credit hours 3 9 Unit-2 Understanding Consumer Behavior Defining Consumer Behavior. Factors influencing Consumer BehaviorCultural-Social-Personal-Psychological. Buying Decision Process-Problem Recognition-Information SearchEvaluation of Alternatives-Purchase Decision-Post Purchase Behavior. Business Buyer Behavior. 2 6 Unit-3 Market Segmentation, Targeting, Positioning & Product Differentiation Need for Segmenting Market. Basis of Segmentation-GeographicDemographic-Psychographic-Behavioral. Niche Marketing. Criteria for Segmenting Consumers. Target Market Selection ProcessEvaluating the Market Segments-Selecting the Market Segments. Positioning-Getting into the Minds of Consumer. Types of Positioning. Positioning Errors. Differentiation-Product-ServicesPersonnel-Channel-Image 3 9 Unit-4 Product, Branding, Packaging, New Product Development & Pricing Concepts Product-Line-Breadth, Depth-Variants-Deviants. Branding-Brand Definition- Branding Strategies. Packaging-Product Labelling. Diffusion of Innovation- Early Adopters-Early Majority-Late Majority-Laggards. Process of New Product Development. Product Life Cycle. Pricing-Concepts-Pricing Strategies-Price SkimmingMarket Penetration Pricing 3 9 Unit-5 Distribution Management, Promotional Mix & Marketing Management: Ethical & Social Dimensions Marketing Channels-Functions of Channels-Levels of ChannelChannel Design Decisions. Retailing & Wholesaling. Integrated Marketing Communications-Understanding Promotional MixAdvertising-Personnel Selling-Sales Promotion-Public Relations. Direct & Online Marketing. Global Marketing. Implementing & Controlling Marketing Activities. Importance of Marketing EthicsMarketing Ethics-Social Impact of Marketing-National Development through Marketing 3 9 2. Course Components (Total contact hours per semester): Lectures: 42 Tutorial: --- Practical/Fieldwork/ Internship: --- 4 Others: --- 3. Additional private study / learning hours expected for students per week. (This should be an average: for the semester not a specific requirement in each week): As per the requirement: ( expected to be 5 hrs) 4. Development of Learning Outcomes in Domains of Learning: a. Knowledge ( i ) Description of the knowledge to be acquired, after studying this course the students should be able to: Assess the implications of principles, concepts and fundamentals of marketing Analyze marketing environment, marketing mix, marketing strategies, marketing plans & consumer behavior Evaluate the effectiveness of marketing functions towards achieving organizational goals. Construct Strategic Marketing Plan to meet the objectives of the company Apply knowledge of marketing in business & non profit organization in local & global context (ii) Teaching strategies to be used to develop that knowledge: Class Lectures Examples and Cases Group Discussions Mini Project Providing Students with PPT’s and Handouts ( Wherever required) (iii) Methods of assessment of knowledge acquired: In class short multiple choice questions [Quizzes]. Two midterms and final examination. Assignments, mini project & presentation. b. Cognitive Skills (i) Cognitive skills to be developed: Ability to gather, synthesize & evaluate information. Think creatively in dynamic marketing environment. Apply marketing techniques to generate business. Recognize marketing problems and take corrective actions. 5 (ii) Teaching strategies to be used to develop these cognitive skills: Cognitive skills are developed through lectures supported by other class-based sessions and independent learning. (iii) Methods of assessment of students cognitive skills: Assessment of cognitive skills occurs in the range of assessment methods employed i.e. examination and coursework. c. Interpersonal Skills and Responsibility (i) Description of the interpersonal skills and capacity to carry responsibility to be developed: Ability to relate to, and collaborate effectively with colleagues. Self-management to meet deadlines in business. Ethical relationship. (ii) Teaching strategies to be used to develop these skills and ability: Group Project. Report Writing. Group Presentation. Group Discussion. (iii) Methods of assessment of students interpersonal skills and capacity to carry responsibility: Evaluation of assignments and reports. Assessment of group discussion and presentation. d. Communication, Information Technology and Numerical Skills (i) Description of the skills to be developed in this domain: Interpersonal skills. Use of IT packages for presentations. Use of IT skills including SPSS for data analysis. Using statistical tools for data interpreting & decision making. 6 (ii) Teaching strategies to be used to develop these skills: Group Discussions, MS Office packages for assignments, Data analysis & interpretation using SPSS in project implementation. (iii) Methods of assessment of students numerical and communication skills: These are assessed through relevant assignment in particular course works of the modules. 5. Schedule of Assessment Tasks for Students During the Semester: S. No. Assessment Task (e.g. quizzes, assignments, mini project, examination etc.) Assignments 10% Mini Project 13th 10% Presentation 14th 5% Midterm Examination-I 8th 15% Midterm Examination-II 11th 14th 15% Quizzes 2 3 6 7 Proportion of Final Assessment 2th , 5th, 8th, 11th, 13th th th th th, 3 ,4 ,6 ,8 10th, 12th, 14th 1 4 5 Week Due Final Examination Total 5% 40% 100% D. Student Support 1. Arrangements for availability of faculty for individual student consultations and academic advice (include amount of time faculty are available each week): Office hours : 6 hr/ week (Monday to Wednesday: 11.00 am-12.00 pm & 1.00 pm 2.00 pm). E. Learning Resources 1. Required Text(s): Philip Kotler & Gary Armstrong (2008) ‘Principles of Marketing’ Pearson International Edition, 12e.. 7 2. Essential References: Cannon, Perreault, McCarthy (2008) ‘Basic Marketing’ Mc Graw-Hill International Edition, 16e. Grewal, Levy (2008) ‘Marketing’ Mc Graw-Hill International Edition. Philip Kotler (2000) ‘Marketing Management Millenium Edition’ PrenticeHall Inc., 10e. 3. Recommended Books and Reference Material (Journals, Reports, etc) that's more related to this course: Journal of Marketing The Wall Street Journal Harvard Business Review Journal of Academy of Marketing Science Journal of Marketing Research Journal of International Marketing www.census.gov www.benjerry.com 4. Electronic Materials, Web Sites etc: www.marketingpower.com www.economist.com and Websites on the internet that are relevant to the topics of the course. 5. Other learning material such as computer-based programs/CD, professional standards/regulations: Multimedia associated with the text book and the relevant websites. F. Facilities Required Indicate requirements for the course including size of classrooms and laboratories (i.e. number of seats in classrooms and laboratories, extent of computer access etc.) 1. Accommodation (Lecture rooms, laboratories, etc.): Lecture room with capacity of at least 25 seat. 2. Computing resources: Computer with internet connection and unique data sets for each student depending on the class size. 8 3. Other resources (specify --e.g. If specific laboratory equipment is required, list requirements or attach list). G. Course Evaluation and Improvement Processes 1. Strategies for Obtaining Student Feedback on Effectiveness of Teaching: Course evaluation by student. Student-faculty meeting. 2. Other Strategies for Evaluation of Teaching by the Instructor or by the Department: Peer consultation on teaching. Department council discussion. Discussions within the group of faculty teaching the course. 3. Processes for Improvement of Teaching: Conducting/participating in workshops given by experts on the teaching and learning methodologies. Periodical departmental revisions of the methods of teaching. Monitoring of teaching activities by senior faculty members. 4. Processes for Verifying Standards of Student Achievement (e.g. check marking by an independent faculty member of a sample of student work, periodic exchange and remarking of a sample of assignments with a faculty member in another institution): Providing samples of all kind of assessment in the departmental course portfolio of each course. Assigning group of faculty members teaching the same course to grade same question for various students. Conducting standard exams. 5. Describe the planning arrangements for periodically reviewing course effectiveness and planning for improvement: The course material and learning outcomes are periodically reviewed and the changes to be taken are approved in the departmental and higher councils. The head of department and faculty take the responsibility of implementing the proposed changes. 9