SROI Report Card
Year 7: Oct ‘08 – Sep ‘09
Social Mission Overview
Goals
Methods
Success Metrics
• Hire couriers and office
administrative staff
from disadvantaged
youth population
• Recruit youth from
youth serving agencies
across Toronto
• Youth meet or exceed
job expectations
• Provide transitional
work experience to
enable youth to
develop employability
skills, a resume and a
support network
• Enable youth to access
the mainstream job
market
• Provide a real job, not a
job training experience
• Establish a supportive
management
environment
• Assist youth with
planning and making
next steps regarding
housing and
employment
• Enable youth to
stabilize life situation
and begin a career path
SROI Report Card: Year End 2009
• TurnAround helps
youth secure next job
and establish a career
path
• Youth are able to get
off and stay off
government financial
assistance
Financial Performance
Financial Metrics
Cumulative Societal Cost Savings (2002-2009)
2009 Revenue
$356,661
Salaries and Commissions
$318,000
2009 Grants and Subsidies
2009 Operating Profit (Loss)
Cumulative Revenue (over 7 years)
$0
2009 Total Societal Cost Savings
Cumulative Shelter Cost Savings (7 years)
$162,066
Cumulative Government Income Support Cost
Savings (7 years)
$169,785
Cumulative Employment Services Cost Savings
(7 years)
$154,060
$(524)
$1,539,690
Cumulative Operating Profit (Loss) (over 7
years)
$(71,794)
Total (cash) Investment to date
$100,000
Total Cumulative Societal Cost Savings
(7 years)
$485,911
Social Return on Investment (SROI)
283%
Business Overview
• Sales grew 0.6% from 2008 revenue of $354,405
• RICHARD TO ADD?
SROI Report Card: Year End 2009
Social Return on Investment
Social Metrics (2002 – 2009)
Target Group Employee Overview 2009
Total number of people employed (target group) :
65
Number of new hires in 2009 (target group)
7
% of new hires unemployed at time of hire
97%
Average age
20.7 years
% Male / % Female
86% / 14%
Grade 12 or GED:
Less than
Grade 11:
College
Diploma:
29%
14%
57%
% of new hires receiving income supports at time of
hire
% of new hires using services from youth agencies
at time of hire
46%
100%
Reasons for difficulty finding employment:
Employment and
Training:
Unstable
Housing:
Emotion & mental
health issues:
67%
50%
17%
Reasons for leaving TAC:
Another
opportunity:
25%
SROI Report Card: Year End 2009
Returned to
school: 25%
Attendance :
25%
Not a
fit/relocat
ed: 25%
SROI Definitions and Calculations
• Target Group:
• The target hire group was drawn from youth (up to 29 years) that worked at TurnAround Couriers for over 2 months (2002 –
2006) and for over 3 months (2007 – 2009) over a 7 year period. Target hires complete surveys, exit sheets to obtain socioeconomic data. Only these hires are considered for cost savings and SROI calculations.
• Total Societal Cost Savings:
• Shelter Cost Savings + Government Income Support Cost Savings + Employment Services Cost Savings
• Shelter Cost Savings
• Shelter cost savings for a new hire recruited from a shelter is calculated as the average stay for a youth in a Toronto shelter of
4.5 months or 137 days multiplied by the average per diem cost a Toronto youth shelter receives per youth per day from the
City of Toronto Housing and Shelter Services of $53 (2005 baseline cost). For SROI reports from 2005 and onwards, an
additional 3% is added every year to this base cost to account for inflation, making the 2009 per diem cost approximately $60.
• Government Income Support Cost Savings
• Government income support cost savings for a new hire who reported receiving income support prior to being hired at TAC is
calculated as the number of months employed at TAC in a year, multiplied by the cost of income supports for a single person
or person with dependants ($572/$988, 2009) .
• Employment Services Cost Savings
• Youth community service agencies were canvassed in 2005 to determine the annual baseline cost of delivering employment
services. Cost estimates were based on annual per head budget estimates given by 4 Toronto -based youth service agencies
and an average was taken to account for this baseline cost: $3097 + $1019 + $3000 + $3786 /4 = $2726
• SROI:
• Cumulative cost savings to society (over 7years) / Total investment made to date
SROI Report Card: Year End 2009