Enhance Systems Private Limited 401, Padma Tower -1, Rajendra Place, New Delhi, India, Pincode:110008 Email id : learning@enhancelearning.co.in Ph. No: +091 011 47286807 1|Page 1. Introduction Enhance Systems Private Limited is an eLearning company based in New Delhi, India, and has been engaged in providing customized eLearning solutions for over 14 years. Enhance Systems was registered under the Companies Act, 1956 as a limited company on 17th December’ 1999. Enhance Systems focuses on design and development of state of the art Learning content and applications. Enhance customers include many Fortune 100 companies and reputed Indian companies, like AT&T, PepsiCo, Coca-Cola, Nestle, Hewlett Packard, Xerox, Ranbaxy, Canon, ICI, Bharti Airtel, Ernst & Young, DLF Premerica, GIZ, Whirlpool, BILT, Avaya Global Connect, IIT, ICICI Bank, Hindustan Unilever, IDBI Bank, Indiabulls, Reliance, Amway etc. "Delight through learning" is the motto, and believes they have enabled superior learning for our customers through "total eLearning solutions" services which include developing customized content, eLearning software, training management software and learning consultancy. Enhance LMS has been installed at 12 sites. These are Airtel, Avaya Global Connect, Xerox, IIT Delhi, ICI, Reliance Life Insurance, Reliance General Insurance, ICICI Bank and Hindustan Lever. Besides there are modules on simulation working at ICICI Bank which is a LMS by itself. In the insurance and finance sector it is installed at Reliance Life Insurance, Reliance General Insurance, ICICI Group, Religare, and Wealth Zone. Assistance in content development has been done in the above accounts. Besides for the finance and banking sector content has been also provided for Centurion Bank of Punjab, IDBI bank, ICICI Prudential, ICICI Lombard and India Bulls. Besides this they have developed about 3000 hours of learning content and is now taking care of the learning needs at ICICI Bank, Nestle, Coca Cola, ICI, AT&T, Avaya, Hewlett Packard, Canon, Xerox, Frito lay, IIT Delhi, Bharti Airtel, BILT, Amway, Hindustan Lever, India Bulls, Reliance General Insurance etc. 2|Page 1.1. Mission “To grow to be a leading value based learning company” 1.2. Vision To have a strong learning culture that delights customers, partners and stakeholders. 1.3. Values To be a value based corporate citizen To make innovative and challenging intellectual implementations a way of life To energize the entrepreneur spirit To provide instructionally sound and cost effective solutions 1.4. Services Sales, HR, Banking, Supply Chain and Finance content development Instruction, graphical user interface (GUI), and database design Learning Management Systems (LMS) Software applications for training Multimedia, Web and LAN based training, education, performance support Elearning Consultation services. Graphics, animation, digital audio/video, CD-ROM production Information delivery using CD-ROM, LANs, WANs, ITV, wireless networks. Interactive multimedia and Internet/Web training Elearning Consultation 1.5. Skills Creating and delivering effective instructional multimedia solutions requires the concerted effort of people with a variety of skills. At Enhance, projects are handled by a multi-disciplinary teams including: Instruction & Curriculum designers Computer graphic artists Animation experts Computer music & Midi composers Digital audio/video engineers Consulters Videographers Language translators Content experts & technical writers Computer programmers Project & Quality managers 3|Page 1.6. Founders & Management On 17th December’ 1999, Enhance Systems Pvt. Ltd. was incorporated under the Companies Act, 1956. The passion for learning got Mr. Prashant Khanna & Mr. Vineet Sabharwal together which resulted in formation of Enhance Systems. Their “dream, dare & do” attitude has pushed each individual to perform at the penultimate level and get the best out of themselves. Prashant Khanna is an entrepreneur with a degree in engineering. Prashant has over 20 years experience in Sales and Marketing. The last decade in Enhance has given him a chance to polish his instructional design, software engineering, management and strategy skills. Prashant is an avid follower of the spiritual literature and most of his learning has this as the guiding light. Spiritual literature of various religions is immense interest to him. Prashant is passionate about the merging of religion with modern day business practices. Vineet Sabharwal is a Chemistry graduated from St. Stephens College & a Post-Graduate Diploma holder in Computer Applications by Board of Technical Education, Delhi Vineet started his career at CMC Ltd., as a software engineer in 1987. After spending almost 5 years, in the retail banking applications development and implementation domains, he moved to Kale Consultants Pvt. Ltd., another company specializing in retail banking solutions. In 1994, Vineet co-founded Empower Software, an off-shore development company producing cutting-edge multimedia applications involving graphic designers, programmers, instructional designers, and project managers. Empower Corporation, the US based parent company broke new ground in the areas of simulations, games, performance support, and story-based learning environments. Empower was awarded Company of the Year in the Innovation Category by NCEITA (North Carolina Electronics and Information Technology Association) in 1998. 4|Page 2. Clientele Information The list of clients we have provided learning solutions in the past decade are: Aircel ICICI Bank Amway IDBI Bank AT&T IIT Delhi Avaya Global Connect Indiabulls Bank of baroda Jindal Steel & Power Bharti Airtel Johnson and Johnson BILT Ministry of Tourism, India Canon Moser Baer Centurion Bank of Punjab Nestle Coca Cola NIS Sparta Colgate Ranbaxy DLF Premerica Life Insurance Reliance ADAG Group Encore Capital Religare Ernst and Young Saint Gobain Escorts Samsung E-Value Serve Tally Solutions FAB Advisors and Mentors Tata Infotech FritoLay/PepsiCo TV 18 GIZ Videocon Great Offshore Wealth Advisors Hewlett Packard Whirlpool Hindustan Unilever Xerox ICI 5|Page 3. Learning Solutions: a) Employability Courses b) Customized Training Content Development Classroom Elearning Games Simulations c) Learning Management System (LMS) d) Performance Management Software Solutions e) Learning Consultancy 6|Page 4. Employability Courses: (off the shelf courses) Off the Shelf /Online Courses: Enhance your English (Ready) Enhance your Negotiation Skills (Under Development) Master Tele-selling Online (Under Development) Enhance Tele-support (Under Development) Adult Learning or Maximize your Learning (Under Development) Course Detail – Enhance your English (Ready) Module 1 : Common Mistakes Module 2 : Effective Communication Module 3 : Email Writing Skills Module 4 : Effective Writing Style Module 5 : Articles & Connectors Module 6 : Language Quality Module 7 : Communicating Professionally a) Calling in sick b) Dealing with a colleague c) Giving a presentation d) Persuading person e) Negotiating f) Conducting a Con-call g) Giving feedback h) Resolving conflicts i) Preparing a notice j) Lunch with a customer k) Mollifying Customer Module 8 : Communicating in Common Situations a) Having people over for dinner b) Visiting ailing relative c) Vacation d) Attend a family wedding 7|Page 5. Project History – Content Development 5.1. Banking & Finance Modules Client ICICI Bank Project Learning Matrix Modules Bankers Selling Skill Builder Book Building Cash Management Services Corporate Internet Banking Enhancing Relationship Value NRI Services Performance feedback RAROC Retail Banking Products Trade Services Capital Markets Tele-callers’ training Basics of Life Insurance Branch Front Office Induction Channel Finance DMAT Services General Banking Operation Performance Counseling Personal Effectiveness Retail Assets Product Induction Retail Internet Banking Working Capital Operations Induction Banking for Non Bankers Branch Profitability Business Contingency Management Credit Card Issuance Direct 3 in 1 Securities English – Better Writing English Language Training Equities As Investment Hong Kong Compliance Introductory KIT Information Security Internal Controls ICICI Securities – Channel Sales Customer Acquisition Risk and Compliance 8|Page IDBI Bank I Bank Centurion Bank Mentor Finance for Non-finance Managers Induction to Online Trading ICI India Ltd India Bulls Reliance Elearning Encore Values Religare Sales Modules Selling Retail Loans to Branch Customers Small Enterprise Group Structured Products and Leverages TASC (Trusts, Associations, Societies and Clubs) Welcome Kit Basics of Insurance Basics of General Insurance Travel Insurance Life Insurance Personal Loans Basics Home Loans Basics Mutual Funds Basics Insurance Basics DMAT Basics IPO Basics Loans Against Shares General Banking Operations Idols Wan Induction Online Trading Email Etiquettes Systematic Investment Plan Fire Insurance Shop Keepers Insurance Householders Insurance Life Insurance Code of Ethics Cross Connect Diversion E-Series Gatha Learning Centre Mutual Funds Service System Sales Modules Mortgages 9|Page 5.2. FMCG (Fast Manufacturing Consumption Goods) Simulations & Sales Modules Client Hindustan Unilever Limited Hindustan Unilever Limited Hindustan Unilever Limited Project Leadership Simulation Analytical Ability Art of Selling Hindustan Unilever Limited Sales Team Training Hindustan Unilever Limited Base Camp Hindustan Unilever Limited Top Gun Amway Product Training Modules Sales simulation on the basis of Field Marshall Maneckshaw's article on Leadership Sales simulation on analytical ability in various sales situations Sales simulation on selling process in HLL (story board) Structure & storyboard developed for: Communication Skills Entrepreneurial Ability Customer Relationship Infrastructure Merchandising Planning Skills Rural Marketing Sales forecasting Comprehensive Induction program covering (being produced) • History • Manufacturing • Vision, Value and Corporate Purpose. • Evolution of Distribution System • Product Categories • Art of Selling • Merchandising • Rural Business • RS Administration • Infrastructure Planning • RS Sales Planning • Health and Safety Measures • ROI • Claims and Commercial Controls • Legal Issues Program on Selling, Merchandizing and Trade Relations for the purpose of standardizing of instructor led training Amway Home English Artistry English Nutrilite Kids 10 | P a g e Amway Product Training (Languages) Nutrilite Essential Nutrilite Foundation Customer Management Amway Home Tamil Amway Home Hindi Artistry Hindi Artistry Tamil Customer Management Bengali Customer Management Hindi Customer Management Kannada Customer Management Malayalam Customer Management Marathi Customer Management Oriya Customer Management Punjabi Customer Management Tamil Customer Management Telegu Healthy Aging Nutrilite Kids Hindi Nutrilite Kids Tamil Nutrilite Essential Hindi Nutrilite Essential Tamil Nutrilite Foundation Hindi Nutrilite Foundation Tamil 5.3. Instructor Led Training Content Client Project Coca-Cola India Ltd. Log onto Logistics (Supply Chain) Coca-Cola India Ltd. Operation SWEEP (Sales Training) Modules Why Supply Chain Sales and Operations Procedure Freight Infrastructure Management Procurement Inventory Shipping Performance Rating System Define core deliverables for Sales people at all levels and map the competencies required. Develop appropriate Programs required to build the Competencies. Hiring the right profile of Sales Force. Create a learning environment in which these competencies can be transferred, built and refreshed among the sales people. 11 | P a g e Sustain learning through measurement and recognition. Developing course program like warehouse management, merchandising, asset management, financial module, credit management, sales planning, market development, channel management. Operation Sweep Mission: To develop and measure the present business relevant competencies and results in the complete Sales Force from the salesman to the sales manager where the immediate supervisor acts like as a coach and mentor. Process of Development, Implementation and Measurement 1. Identification of Business Needs 7. Business context check 2. Audience Analysis 8. Train the senior manager program 3. Related competency program names drawn out 9. Launch of the program 4. Measurement parameters decided 10. Implementing the program 5. Structures of programs drawn out 11. Measurement in place 6. Storyboard put together 12. Business Impact tested Modules developed for various audience levels Level Level 1 Level 2 Role Salesman Distributor Modules Merchandising and ITMO Range Selling Route Productivity Unit Management Glass Handling Planned call and 7 steps of a call SGA installation and monitoring FAQs on Coke Grooming Relationship management and objection handling Assessing Market Potential Route Riding and Indicators Warehouse management Asset management ROI calculation Credit and Financing Options 12 | P a g e Level 3 Sales Supervisor Level 4 Ares Sales Manager Level 5 Sales Manager Consumer concern handling Breakage Sensitization Assessing Market Potential Route Riding and Indicators Market Development Sales Planning Distributor Management Discount Planning Glass Management Key Account Management Channel Management Supervising and Coaching Trade Maths Consumer Concern Handling Annual Business Planning and Management Route Excellence Sales and Distribution Productivity System Distributor Management Discount Management DME Management Key Account Management SKU Management Managing Promotions New Product Launches Total Product Management Leadership Coaching New Business Lines ORG Data Handling Competition Intelligence Asset Management Besides all the modules for Area Sales Manager Annual Business Planning and Management Sales Meeting A Week for a Sales manager Code of Business Conduct 13 | P a g e 5.4.Telecom Client Aircel Project Training Modules Do Not Disturb Information Security Training Modules Mobile Number Portability Training Modules Self Service Kiosk Module Values Added Service Training Modules Game Module – F1 Race Airtel ISeek LMS Basics of 3G Mobile Trends (3 D) Values Tests Business Contingency Management Access Network National Long Distance Service International Private Line Circuit Internet Protocol Very Small Aperture Terminal Audio Conferencing Service Toll Free Network Managed Business International Circuit Voice Over Internet Protocol Mobile Application Tool for Enterprises Managed Video Conferencing Service Telepresence Application Quality Management Hosted Contact Centre Network Integration & Professional Services Data Centre Collocation Service Data Centre Managed Services Digital Media Exchange Digital Cinema Digital Ecosystem Digital Signage Teleport 14 | P a g e 5.5.Soft Skills Client PepsiCo Foods International Asia Pacific, India Personalitree.com Ranbaxy, India Project Modules T Model Game to introduce the Pepsi Leadership T Model Creativity EVIA Teaching Creativity thru computer Teaching e- value in action(Time management) 5.6.Culture Building & Induction Program Client Project Nestle India CORE Nestle India CORE Language Variations Ballarpur Industries Ltd. Bharti Televentures Ltd. Amway, India Amway Induction ICI India Ltd. Paint Induction Bharti Televentures Ltd. Bharti Induction BILT Induction Airtel Induction Modules Corporate presentation on Nestle Worldwide to share the history, evolution and value systems of the company with employees across-board Original English version of CORE converted to Hindi and Punjabi versions for use at production locations in India Corporate Induction in to the group of New Recruits Corporate Induction for the Delhi Circle Induction for New Distributors Induction of new employees in to the Paints section. Corporate Induction in to the group of New Recruits 5.7. Language Training Client Project Modules Personalitree.com Better Spoken English Program for Better spoken English, in areas like Pronunciation, Diction, Conversation Skills, Public Speaking Client Project Modules ICI India Ltd. KICS (Know ICI Car Safari) Car Safari based information dissemination environment that acts like a teaser to employees on their knowledge on the company 5.8. Game 15 | P a g e 5.9. Information Management Client Project Ministry of Tourism, India Destination India Nestle India Ranbaxy, India Marketing Conference Egypt Conference Modules Tourism Information System with the purpose of tourism promotion Experience Sharing on the Marketing Convention Experience sharing on the conference 5.10. Mission Statement & Campus Recruitment Client Project Ballarpur Industries Ltd. EDC Mission Nestle India Ranbaxy, India Bharti Group, India Campus Recruitment Campus Recruitment Campus Recruitment Modules A presentation on the Top Management’s Mission and guidelines for the EDC programs A presentation at the premier institutes for recruitment. A presentation at the premier institutes for recruitment. A presentation at the premier institutes for recruitment. 5.11. EBooks & Knowledge Repackaging Client Project AT&T Living in USA Bharti Cellular ltd, India ( AIRTEL) Airtel Modules An interactive guide for students and professionals going to USA Prototype on Multimedia based Sales Kiosk for the selling of the group and the operations of the services 5.12. Online Training & WAN based Training Client Project ICI India Ltd. IDOLS Steps Towards Certification R-Net XEROX, India Ranbaxy, India Modules Course on general management On line certification on digital course Online IT training need analysis. 5.13. Legal Training Client Project Modules ICI India Ltd. Legal for NonLegal A module on IDOLS for legal implications in work 16 | P a g e 5.14. EVA Client Project ICI India Ltd. Working Knowledge of EVA Modules A module on IDOLS 5.15. Sales Management Client Project Modules Gillette, India Right Things for Territory Target Achievement Interactive fine-tuning of Territory Managers on Target Achievement Procedures. Canon, India Enhance Enrich Canon, India Imaging Across Networks Training module to show how to sell in the new pricing and incentive scheme. Experience sharing on best practices with cases and roleplays A sales tool to act as an aid for making the opening call to the customer. 5.16. Product Training & Sales Client Hewlett Package, India Canon, India Johnson & Johnson Project Modules Selling Skill on HP Aid in selling cycle of HP Brio Brio Training on Digital, A sales training module on the state of the art Networking & technologies of the company. Color Products Opener and Introduction Introduction to Channels Schemes and Waves Dealer Card & Blue Book Market Work Essentials Udaan In-Market Execution RDSSM Stint RSS Stint ABI Stint Introduction to Products Final Review 5.17. Marketing Training Client ICI India Ltd. Project Modules Basics of Marketing A module on the IDOLS WAN 17 | P a g e 5.18. Insurance Modules Client Project DLF DLF Premerica Language English DLF DLF Premerica Language English Modules Assure Money Basics of ULIPs Financial Market Dhansuraksha Family First Fee Protect Plus Idols Rakshak Shiksha Uday Tatkal Suraksha Wealth Plus Wealth Plus Hindi Dhansuraksha Hindi Tatkal Suraksha Hindi Rakshak Hindi Idols Hindi Assure Money Hindi Family First Hindi Other Insurance Modules Basics of Insurance Basics of Life Insurance Basics of General Insurance Systematic Investment Plan Private Car Insurance Shop Keepers Insurance Householders Insurance Travel Insurance Life Insurance Fire Insurance Content for ILT which have been developed are Financial Markets Basics of Insurance Financial Planning Sales Process & Selling Skills Agency Model & Agency Management 18 | P a g e 6. Project History – Learning Management System 6.1. IDOLS for ICI 6.1.1. For over 400 managers across the country 6.1.2. Multiple course delivery 6.1.3. Text-to-speech engine instead of canned audio to reduce bandwidth usage 6.1.4. Integration with Lotus Notes for user tracking 6.1.5. Collaboration using Lotus Notes threaded discussions 6.2. Sales Contract Process for Avaya Global Connect 6.2.1. Multiple course delivery over Internet 6.2.2. Learn on the move – CD version with hot-sync with online version 6.2.3. User base of over 250 managers 6.2.4. MIS on users’ performance and courses coverage for the admin 6.2.5. Masters’ maintenance allows complete flexibility to maintain the system 6.2.6. Learning delivered thru concepts, application and reinforcements 6.2.7. Certification module, with random questions generation & review feature 6.3. NASA Learning for Hindustan Lever 6.3.1. Java based multiple course delivery platform hosted on Sun Solaris over the Intranet 6.3.2. Multi user multi course delivery engine 6.3.3. Users’ scores, multi-session learning, tracking 6.3.4. MIS on users’ performance and courses coverage for the admin 6.3.5. Masters’ maintenance allows complete flexibility to maintain the system 6.3.6. Learning delivered thru concepts, application and reinforcements 6.4. Digital Certification for Xerox 6.4.1. Online learning and certification program 6.4.2. Installed on more than 40 locations across India 6.4.3. More than 2500 employees certified within a month 6.4.4. Random question set generation from a dynamic pool of questions 6.4.5. Trial-certification and learning options also built in 6.4.6. MIS reports 6.5. Electronic Circuit Design for IIT Delhi 6.5.1. Intranet based course delivery system 6.5.2. Delivery engine allows: 6.5.3. Online Chat (for peer-peer collaboration) 6.5.4. Bulletin board (for student-teacher collaboration) 6.5.5. Personalized notes & Bookmarks 6.5.6. Assignments upload for teacher’s perusal 6.5.7. Resources download section 19 | P a g e 6.6. Bankers Selling Skill Builder for ICICI Bank 6.6.1. Simulation based selling skills training content and delivery engine (multi-level decision tree) 6.6.2. Sales situations with customer comments & learner options to respond from 6.6.3. Dynamic program path based on user choices, resulting in successful sale or failure 6.6.4. Backend tracking of user responses, with post-simulation customized feedback on various stages of sales process 6.6.5. Offers multiple sales situations, varying levels of complexities and different banking products 6.6.6. User motivation through daily target, targets achieved, etc. 6.6.7. MIS reports on situation wise users’ progress and targets achievement 6.7. Counseling Skill Builder for ICICI Bank 6.7.1. Intranet based learning module 6.7.2. Decision tree implementation to handle diverse combination of inputs and user responses 6.7.3. Situation based training with illustrations and voice over. 6.7.4. Counseling Style profile based on a psychometric questionnaire 6.8. Working Capital Simulation for ICICI Bank 6.8.1. Simulation based learning module 6.8.2. Offers real-life WC appraisal inputs, like balance sheet and profit & loss 6.8.3. Learner interaction in the form of standard XLS templates for capturing various inputs into the CMA format 6.8.4. Field level and form level checks and feedback 6.8.5. Multi-session learning available 6.8.6. MPBF decision & funds allocation are captured & validated over permitted range 6.9. ISEEK for Bharti Airtel 6.9.1. Simulation based learning modules with assessments and level 3 content material 6.9.2. Multiple Course Delivery 6.9.3. National level Vast usage and connectivity 6.9.4. All features of learning Bridge 6.9.5. Excellent reviews, after reviewing the modules, Bharti’s International Branches also demanding the same. Besides this it is working at Religare, Reliance General Insurance, Reliance Life Insurance and ICICI Bank. 20 | P a g e 7. Add-ons to LMS 7.1. Needs Analysis for Ranbaxy 7.1.1. Training Needs assessment system 7.1.2. Modeled around extensive, domain knowledge-based, pre-quizzes 7.1.3. Output in the form of recommended learning paths 7.1.4. Admin back-end for mapping learning needs across users, with filters like, function, location, designation, etc. 7.2. Content Management Systems for internal use of Enhance 7.2.1. Tool for managing ongoing projects 7.2.2. Multiple projects, multiple role definitions 7.2.3. Date wise tracking of activities across projects 7.2.4. Effort versus budget tracking 7.2.5. Project plan shifts, delays with reasons 7.2.6. Graphical reports on time spends – project wise, resource wise 7.2.7. Output in XLS, RTF, DOC formats for convenient reuse & maintenance 7.3. Skill Competency Mapping for Avaya Global Connect 7.3.1. System works on a skill map for various functions in the organization 7.3.2. Skills inventory is also maintained for each member 7.3.3. Skill gaps are presented to the users 7.3.4. System proposes various training programs to cover the skills gaps and allows online nomination requests 7.3.5. Users attendance & performance in training programs updates skills inventory 7.4. Succession Planning System for Nestle 7.4.1. Maps competencies for various organizational functions and designations 7.4.2. Competency matrix of all individuals is maintained 7.4.3. Competencies of any individual can be updated any time 7.4.4. Output on succession plan is generated in the form of sorted list of eligible individuals 7.4.5. Gaps, if any, are highlighted for a succession decision to be taken 7.5. Classroom Nomination and Feedback System for Hindustan Lever 7.5.1. Intranet based Leadership program nomination system. 7.5.2. Designed for top managers who will come as a team for program nomination. 7.5.3. System allows the participants to invite 360 degree Feedback from their colleagues. 7.5.4. Auto-mailers on nomination status, feedback requests, etc. 7.5.5. Admin backend for maintenance of programs, participants, feedback questionnaire, etc. 7.5.6. MIS on program participation, participant 360degree feedback, etc. 21 | P a g e 7.6. Coaching Tracking and Monitoring for Hindustan Lever 7.6.1. Internet based Performance Measurement system to effectiveness of training being provided to Distributors’ Sales teams 7.6.2. Physical training delivery being carried out by an independent agency, with a over 4500 trainees and about 300 trainers 7.6.3. System allows multiple levels of access for Hindustan Lever managers & Training agency users 7.6.4. MIS for different managers within both the set of application users 7.6.5. Over 50+ reports on various business parameters 7.6.6. Auto-mail facility for key business reports to various Business and Profit Center heads 7.6.7. System in use for over one and a half year 7.6.8. Has received very high acceptability and success across all levels of users and management 7.7. Course Viewer for ICICI Bank 7.7.1. Search enabled access to range of courses for Just-in-time learning 7.7.2. Course launch engine offers the searched page in the course interface with course navigation enabled 7.7.3. Searched text highlighting 7.7.4. Backend to publish / un-publish courses offered through Course Viewer 7.8. LMS CD Version for ICICI Bank 7.8.1. CD based multi-course delivery platform to cover the user population that is not on the Intranet 7.8.2. Open-ended backend that allows courses to be viewed the same way as are available over the Intranet 22 | P a g e 8.0. Project History - Software 8.1 R-NET for Ranbaxy 8.1.1 Training needs assessment system 8.1.2 Modeled around extensive, domain knowledge-based, pre-quizzes 8.1.3 Output in the form of recommended learning paths 8.1.4 Admin back-end for mapping learning needs across users, with filters like, function, location, designation, etc. 8.2 Knowledge Management Systems for internal use of Enhance 8.2.1 Multiple knowledge areas, with sublevels can be defined 8.2.2 Knowledge can be captured at any level of the knowledge tree 8.2.3 New knowledge can be added by any user in the system, as an author for that knowledge 8.2.4 Anyone using/referring to a knowledge block can create an addendum, that can become published part of the knowledge after authors approval 8.2.5 Inbuilt chat allows saving the exchange as knowledge block option 8.2.6 Search, customize, favourites, etc are some other features 8.3 Project Management Systems for internal use of Enhance 8.3.1 Tool for managing ongoing projects 8.3.2 Multiple projects, multiple role definitions 8.3.3 Date wise tracking of activities across projects 8.3.4 Effort versus budget tracking 8.3.5 Project plan shifts, delays with reasons 8.3.6 Graphical reports on time spends - project wise, resource wise 8.3.7 Output in XLS, RTF, DOC formats for convenient reuse & maintenance 8.4 Time Management System for Ranbaxy 8.4.1 Personal time planner 8.4.2 Allows definition of midterm and short term goals 8.4.3 Allows creation of task towards goals’ achievement 8.4.4 Review and handling of task 8.4.5 Personalization allowed of planning/review date and time 8.4.6 Captures learning-for-the-day 8.5 Skill Track for Avaya Global Connect 8.5.1 System works on a skill map for various functions in the organization 8.5.2 Skills inventory is also maintained for each member 8.5.3 Skill gaps are presented to the users 8.5.4 System proposes various training programs to cover the skills gaps and allows online nomination requests 8.5.5 Users attendance & performance in training programs updates skills inventory 23 | P a g e 8.6 Succession Planning System for Nestle 8.6.1 Maps competencies for various organizational functions and designations 8.6.2 Competency matrix of all individuals is maintained 8.6.3 Competencies of any individual can be updated any time 8.6.4 Output on succession plan is generated in the form of sorted list of eligible individuals 8.6.5 Gaps, if any, are highlighted for a succession decision to be taken 8.7 RLE Nomination and Feedback System for Hindustan Lever 8.7.1 Intranet based leadership program nomination system 8.7.2 Designed for top managers who will come as a team for program nomination 8.7.3 System allows the participants to invite 360 degree feedback from their colleagues 8.7.4 Auto-mailers on nomination status, feedback requests, etc. 8.7.5 Admin backend for maintenance of programs, participants, feedback questionnaire, etc. 8.7.6 MIS on program participation, participant 360 o feedback, etc. 8.8 DriveLearning.com for Hindustan Lever 8.8.1 Internet based Performance Measurement system to effectiveness of training being provided to Distributors’ Sales teams 8.8.2 Physical training delivery being carried out by an independent agency, with a over 4500 trainees and about 300 trainers 8.8.3 System allows multiple levels of access for Hindustan Lever managers & Training agency users 8.8.4 MIS for different managers within both the set of application users 8.8.5 Over 50+ reports on various business parameters 8.8.6 Auto-mail facility for key business reports to various Business and Profit Center heads 8.8.7 System in use for over one and a half year 8.8.8 Has received very high acceptability and success across all levels of users and management 8.9 NASA707.com for Hindustan Lever 8.9.1 Online Performance Measurement system on the effectiveness of field & classroom training to company’s sales teams 8.9.2 Multiple category of users, variable access based on rights and privileges – Business Managers, Administrators, Trainers, Sales Officers, Data-entry staff 8.9.3 Flexible and exhaustive range of MIS reports to bring out various measurable parameters (Macro to micro drill-down) 8.9.4 Built-in scheduling system (built around a set of business rules) for defining monthly field and classroom contact plans for the trainers and Sales Officers 24 | P a g e 8.10 Course Viewer for ICICI Bank 8.10.1 Search enabled access to range of courses for Just-in-time learning 8.10.2 Course launch engine offers the searched page in the course interface with course navigation enabled 8.10.3 Searched text highlighting 8.10.4 Backend to publish / un-publish courses offered through Course Viewer 9.0. Project History – Learning Consultancy 9.1. Learning Consultancy for GIZ 9.1.1. Brief the objectives of learning solutions 9.1.2. Visits to national branches of the Organization 9.1.3. Detailed need analysis for the project 9.1.4. Interview with stake holders 9.1.5. Report on Findings included Need analysis Conclusions Flow of courses Sample of courses structure Learning Theories to be used Processes to be used Organization preparedness Proposal Project Plan 25 | P a g e 10.0.Awards & Testimonial 10.1. Award from TrainingOutsourcing.com, USA in the domain of e learning delivery and development 10.2. Award from TrainingOutsourcing.com, USA as the Top Sales Training Company(Product Category) 26 | P a g e 10.3. Testimonials “…found them a total solutions provider with technical competence and creative zeal…” ICI “…You have done some impressive work and we would like to present a consistent message to our new employees using your content…” Nestle 27 | P a g e “…We feel their work in the FMCG Sector is very exhaustive…” Coca Cola “…The project had SMEs who were remote. However the spirit to go on to complete the project was exemplary…” Tata Telecom 28 | P a g e