4Results Together
COMMUNITY
PARTNERSHIPS
FOR PROTECTING
CHILDREN
ENSURING PEOPLE
ARE INVOLVED:
The Staying Factor
PASSION
PERSISTENCE
POWER
PERFORMANCE
4Results Together
LAYING THE
GROUNDWORK
COMMUNITY
PARTNERSHIPS FOR
PROTECTING CHILDREN
Community Partnerships
for Protecting Children
recognizes that keeping
children safe is
everybody’s business
4Results Together
4
COMMUNITY
PARTNERSHIPS FOR
PROTECTING CHILDREN
4Results Together
Core Principles:
– Child protection service agencies, working
alone, cannot keep children safe from abuse
and neglect
– Citizens and community members should be
directly involved in providing support to
families in need and in shaping the types of
service and support that are made available
to families
– Supports and services must be based in the
communities in which families live
Local communities have to shape their own
strategies and develop a range of services
based on their own resources, needs, and
cultures.
5
COMMUNITY
PARTNERSHIPS FOR
PROTECTING CHILDREN
Brings together:
– Parents
– Youth
– Social Service professionals
– Faith ministries
– Local businesses
– Schools
– Caring neighbors
To help design, govern and participate in
programs that seek to create a continuum of
care and support for children, youth and
parents in their neighborhoods.
4Results Together
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COMMUNITY
PARTNERSHIPS FOR
PROTECTING CHILDREN
But what can happen?
– Lack of common language and framework
– Different amounts and kinds of participation
– Expectations based on the past history of
“the way” to do it
– Sense of inequality based on job, position,
title, education or lack thereof
Which can lead to:
– Distrust
– Lack of buy-in and investment
– Lack of continued participation
4Results Together
7
PARTNERSHIP
LEADERSHIP
REQUIRES:
1. Assessing the environment for
partnership readiness
2. Sharing power and influence
3. Creating clarity: Establishing
outcomes and mobilizing people
4. Developing people at each step
5. Building trust and managing
conflict
6. Self-reflecting by the leadership
4Results Together
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“
Maya Angelou
4Results Together
Courage is the most
important of all the virtues.
Because if you haven’t
courage, you may not have
the opportunity to use any of
the others.
”
9
LEADERSHIP
LESSON
You’ve gotta have skin in the game…
Adapted from the
United Way
of the Southern
Tier, New York
4Results Together
There must be a willingness
to invest resources —
both human and financial —
to make it happen.
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SURROUNDING
FORCES
Social
Political
Environmental
Cultural
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Economic
Technological
11
“
Muriel
Rukeyser,
American
poet
4Results Together
The universe is
made up of stories,
not of atoms.
”
12
ACCEPTANCE
To move people where
you want them to be, you
must first accept them
where they are.
4Results Together
13
LEADERSHIP
LESSON
The Hitchhiker’s Guide…
Adapted from the
United Way
of the Southern
Tier, New York
4Results Together
Inevitably, you will encounter
setbacks and barriers to
success…DON’T PANIC!
Find a way to manage the
barrier and keep going.
14
RATE OF CHANGE
• The lily’s double
everyday.
• The pool will be
full in 30 days.
• On what day will
the pool be half
full?
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15
RATE OF CHANGE
120
100
80
1/2
60
40
20
day
4Results Together
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27
25
23
21
19
17
15
13
11
9
7
5
3
0
1
%
29th Day
16
LEADERSHIP
LESSON
The tipping point…
Adapted from the
United Way
of the Southern
Tier, New York
4Results Together
Progress can seem to creep
along at a snail’s pace,
then suddenly flies
at lightning speed…
be ready to run with it.
17
RESOURCES
From REVENUE
To RISK MANAGEMENT
4Results Together
18
MANAGING RISK/
FEAR OF FAILURE
• Appreciate all contributions,
however small
• Recognize that the partnership is
a business relationship and each
wants a return on investment
• Focus on the outcomes that are
to be achieved for the family
4Results Together
19
“
Unknown
4Results Together
Fair is another four
letter word that starts
with “F” and can’t be
used in polite public.
”
20
LEADERSHIP
LESSON
Seizing Opportunities…
Adapted from the
United Way
of the Southern
Tier, New York
4Results Together
You must have an
openness to doing
community and family support
work when you both create the
opportunity and the
opportunity presents itself.
21
SIX STRATEGIES
SIX STRATEGIES
1. Tap Personal
Assets
2. Involve All
People
3. Map Results
Strategies
4Results Together
4. Incorporate SelfInterests
5. Implement
Strategic Actions
6. Align Individual
Responsibilities
23
One:
TAP PERSONAL
ASSETS
SIX STRATEGIES
PASSION SOURCES
• CUSTOMS
• LANGUAGES
• WORLD VIEW
Problems vs. Opportunities
• PREFERENCES
Begetting, Becoming, Being, Bequeathing
• ASSETS
4Results Together
25
“
e.e cummings
4Results Together
Equality is what
doesn’t exist
between equals.
”
26
ASSETS
•
•
•
•
•
4Results Together
Authority
Connections
Expertise
Facilitation
Personality
• Reputation
• Resources
• Rewards
• Confrontation
27
LOST IN
TRANSLATION
55%
FACIAL EXPRESSION
& BODY LANGUAGE
Sender
Albert
Mehrabian,
UCLA
psychology
professor
4Results Together
7%
38%
VOICE INFLECTION
WORDS
I hope you
understand
what I’m
dealing with.
Receiver
28
CELEBRATE
Each person!
All steps!
Every success!
All the time!!
4Results Together
29
LEADERSHIP
LESSON
Shared passion…
Adapted from the
United Way
of the Southern
Tier, New York
4Results Together
Agency staffs, volunteers and
the entire community
have to see, hear, feel and
believe you care about
a family…
you’ve got to “Walk the Talk!”
30
Two:
INVOLVE ALL
PEOPLE
SIX STRATEGIES
“
Barbara
Crosby
4Results Together
Leadership springs up
at the intersection of
personal passions
and public problems.
”
32
“
Patricia
RussellMcCloud
4Results Together
Being a man or a woman
is a matter of birth.
Making a difference
is a matter of choice.
”
33
INTENSITY OF
RELATIONSHIPS
Intensity
Cooperation
4Results Together
Coordination
Collaboration
34
SELECTED
INVOLVEMENT
RIGHT LEVEL, RIGHT PLACE,
RIGHT TIME, RIGHT WORK
= PARTNERSHIP
Core Initiation
Collaboration
Coordination
Cooperation
4Results Together
35
LEADERSHIP
LESSON
Embrace the magic…
Adapted from the
United Way
of the Southern
Tier, New York
4Results Together
Family outcomes may not
ultimately end up as you
originally envisioned,
but there is magic in the
“relationship mileage”
that occurs in the process!
36
Three:
MAP RESULTS
STRATEGIES
SIX STRATEGIES
EVALUATION
E = In
VALUE = Valor/Strength
EVALUATION
Finding strength
in what we do
4Results Together
38
INDIVIDUALIZED
COURSE OF ACTION
RESULTS ARE CENTRAL
• Level 1: Institute strength-based
engagement/assessment skills and the
FTM process
• Level 2: Ensure trained FTM facilitators
and access to FTMs are available for
families
• Level 3: Develop a plan for Quality
Assurance Sustainability
• Level 4: Implement Quality Assurance
Plans whose outcomes reflect family
respect, engagement, and empowerment
4Results Together
39
STRATEGIC MAP
Individualized
Course of
Action for the
Family
4Results Together
40
LEADERSHIP
LESSON
Giving up control…
Adapted from the
United Way
of the Southern
Tier, New York
4Results Together
Stay focused on key
outcomes and results
while giving up some control
of what gets done
and how it gets done.
41
Four:
INCORPORATE
SELF-INTERESTS
SIX STRATEGIES
INCORPORATING
SELF-INTERESTS
SelfInterests
RESULTS
Self-Interests
4Results Together
43
“
Mark Twain
4Results Together
God protect me from
self-interest
masquerading
as moral principle.
”
44
“
Saul Alinsky
4Results Together
Self-interest is
the prime mover
of people.
”
45
SELF-INTEREST
Self-interest is not
good or bad.
It has to be
acknowledged,
not denied.
4Results Together
46
INCLUDING
DIFFICULT PEOPLE
• Wish they were gone
• Blame them for what’s wrong
• Focus attention on what they’re
doing or not doing
• Learn their self-interests
• Accommodate their needs at
the appropriate level
4Results Together
47
INCORPORATION
Planning
Resources
4Results Together
SelfInterests
Alignment
Strategic
Priorities
48
LEADERSHIP
LESSON
Avoid “cookie cutters”…
Adapted from the
United Way
of the Southern
Tier, New York
4Results Together
The outcome and course of
action can and often do
vary by each family and
everyone’s self-interests;
they can’t be mass-produced.
Be flexible!
49
Five:
IMPLEMENT
STRATEGIC
ACTIONS
SIX STRATEGIES
“
Lily Tomlin
4Results Together
Reality is the
leading cause of
stress for those in
touch with it.
”
51
EFFECTIVE
MEETINGS
1. Know the
purpose
2. Choose the
facilitator
3. Set the stage
4. Create the
context
5. Manage the
information
4Results Together
6. Set ground rules
7. Focus the
discussion
8. Keep action
minutes
9. Evaluate and
celebrate
10. End on time
52
Maximum
Control
4Results Together
Consensual
Key Decisions/
Responsibilities
Authoritative
DECISION-MAKING
PROTOCOL
Minimum
Control
53
KEEP ACTION
MINUTES
1.
2.
3.
4.
5.
4Results Together
Attendance
Decisions Made
Responsibilities Taken
Progress Made
Purpose of Next Meeting
54
LEADERSHIP
LESSON
Don’t let the ogre chase you off…
Adapted from the
United Way
of the Southern
Tier, New York
4Results Together
Family issues can
seem overwhelming
and insurmountable;
don’t give up because
something seems
too big to conquer. Break it
down to smaller pieces.
55
Six:
ALIGN INDIVIDUAL
RESPONSIBILITIES
SIX STRATEGIES
PARTNERSHIP
SUCCESS
TRANSPARENCY
Each person involved knows
his/her role and responsibility
and everyone involved knows
all key pieces at all times no
matter how the pieces
change/evolve over time
4Results Together
57
TRUST/CONFLICT
Trust
Conflict
4Results Together
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TRUST IS NOT
≠
4Results Together
Liking
Being Liked
Getting My Own Way
59
TRUST IS
=
4Results Together
RELIANCE: We’ll do what
we say we’ll do,
competently
SUCCESS: We’ll achieve
what we say we’ll
achieve, knowledgably
60
“
Kikuyu People
4Results Together
When the
elephants fight,
the grass suffers.
”
61
CONFLICT
The feet
are in
agreement
African saying
4Results Together
62
“
Len Hirsch
4Results Together
Conflict is working
through a difference of
opinion. Fighting is the
avoidance of conflict.
”
63
PERFORMANCE
CHECKLIST
1. Personal assets tapped
2. All people involved
3. Results strategies mapped
4. Self-interests incorporated
5. Strategic actions implemented
6. Individual responsibilities
aligned
4Results Together
64
LEADERSHIP
LESSON
The words get in the way…
Adapted from the
United Way
of the Southern
Tier, New York
4Results Together
Turf and language
often get in the way;
part of the art is not planning
something “collaborative,”
but allowing partnership
to grow from the seeds
that are carefully planted.
65
We are but one thread
in the web of life.
Whatever we do to the web,
we do to ourselves.
All things are bound together.
All things connect.
—Chief Seattle