International Strategy: Creating Value in Global Markets chapter 7 Copyright © 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education . Learning Objectives 7-2 After reading this chapter, you should have a good understanding of: LO7.1 The importance of international expansion as a viable diversification strategy 6-2 LO7.2 The sources of national advantage; that is, why an industry in a given country is more (or less) successful than the same industry in another country. LO7.3 The motivations (or benefits) and the risks associated with international expansion, including the emerging trend for greater off shoring and outsourcing activity. Learning Objectives 7-3 LO7.4 The two opposing forces – cost reduction and adaptation to local markets – that firms face when entering international markets. LO7.5 The advantages and disadvantages associated with each of the four basic strategies: international, global, multidomestic, and transnational. LO7.6 The difference between regional companies and true global companies. LO7.7 The four basic types of entry strategies and the relative benefits and risks associated with each of them. International Strategy 7-4 Consider… The global marketplace provides many opportunities for firms to increase their revenue base and their profitability. However, managers face many opportunities and risks when they diversify abroad. What should a firm do in order to attain a competitive advantage in this global marketplace? International Strategy 7-5 Globalization has to do with the rise of market capitalization around the world: International exchanges have increased Trade in goods & services Exchange of money, information, & ideas Laws, rules, norms, values, and ideas are growing more similar across countries Challenges include balancing between emerging markets & developed markets How to meet the needs of customers at very different income levels International Strategy 7-6 Exhibit 7.1 Growth in GDP per Person from 2001 to 2011 by Region Source: A game of catch-up. The Economist, September 24: 3-6. Factors Affecting a Nation’s Competitiveness 7-7 Michael Porter’s diamond of national advantage explains why some nations and their industries outperform others: Factor endowments Demand conditions Related and supporting industries Firm strategy, structure, & rivalry Factors Affecting a Nation’s Competitiveness 7-8 Factor endowments involve factors of production: Land Capital Labor Factors of production must be industry & firm specific Must be rare, valuable, difficult to imitate, and rapidly & efficiently deployed Factors Affecting a Nation’s Competitiveness 7-9 Demand conditions refer to the demands that consumers place on an industry Demanding consumers drive firms in that country to: Meet high standards Upgrade existing products and services Create innovative products and services Better anticipate future global demand Proactively respond to product & service requirements Factors Affecting a Nation’s Competitiveness 7-10 Related and supporting industries enable firms to manage inputs more effectively: A competitive supplier base Reduces Close manufacturing costs working relationships with suppliers Allows for joint research & development Development Forces of related industries existing firms to practice cost control, product innovation, better distribution methods Factors Affecting a Nation’s Competitiveness 7-11 Firm strategy, structure, & rivalry due to Strong consumer demand Strong supplier base High new entrant potential from related industries Domestic rivalry leads to a search for new markets Rivalry is a strong indicator of global competitive success Question? 7-12 All of the factors below have made India’s software services industry extremely competitive on a global scale except A. B. C. D. a large pool of skilled workers. a large network of public and private educational institutions. tax and antitrust legislation that protect the dominant players in the industry. A large, growing market, and sophisticated customers. Example: Factors Affecting a Nation’s Competitiveness 7-13 Exhibit 7.2 India’s Diamond in Software Source: From Kampur D.,and Ramamurti R., “India’s Emerging Competition Advantage in Services,” Academy of Management Executive: The Thinking Managers Source. Copyright © 2001 by Academy of Management. Reproduced with permission of Academy of Management via Copyright Clearance Center.. International Expansion: Motivations 7-14 A company decides to become a multinational firm in order to: Increase Attain Take In market size economies of scale advantage of arbitrage opportunities every stage of the value chain Enhance a product’s growth potential Reinvigorating the product life cycle International Expansion: Motivations 7-15 A company decides to become a multinational firm in order to: Optimize the location of value chain activity To enhance performance To reduce cost To reduce risk Explore reverse innovation Design & manufacture products locally Export no-frills products to developed markets International Expansion: Risks 7-16 Multinational firms also encounter risks: Political risk due to social unrest, military turmoil, demonstrations, terrorism, absence of the rule of law can lead to Destruction Disruption of property of operations Non-payment Arbitrary Economic for goods and services government decisions risk due to piracy and counterfeiting International Expansion: Risks 7-17 Multinational firms also encounter risks: Currency risk due to fluctuations in the local currency’s exchange rate Affects cost of production or net profit Management risk due to culture, customs, language, income level, customer preferences, distribution systems Could lead to the need for local adaptation of apparently standard products International Expansion: Risks 7-18 Exhibit 7.3 A Sample of Country Risk Ratings, January 2013 Source: euromoneycountryrisk.com Example: Risks from Corruption 7-19 The Transparency International Corruption Perceptions Index (CPI) reveals the most corrupt countries in the world The scores range from 100 (very clean) to 0 (highly corrupt). The most corrupt countries are: Somalia, North Korea, & Afghanistan (CPI scores: 8) Sudan (CPI score: 13) Myanmar (CPI score: 15) Uzbekistan & Turkmenistan (CPI scores: 17) International Expansion: Managing Risks 7-20 Managing political risk through Market diversification Developing stakeholder coalitions Wooing key influencers Putting key stakeholders on their boards Managing economic risk through global dispersion of value chains Outsourcing Offshoring International Expansion: Managing Risks 7-21 Offshoring may be costly Common savings from offshoring include: Lower wages, benefits, energy costs, regulatory costs, taxes Hidden costs from offshoring include: Higher total wage & indirect costs Increased coordination costs Increased inventory due to longer lead time Reduced market responsiveness Cost of protecting intellectual property International Strategies: Opposing Pressures 7-22 Cost reduction or adaptation to local markets? that favor global products & brands should do the following: Strategies Standardize all products for all markets Reduce overall costs by spreading investments over a larger market Assumes: Homogenous customer needs & interests People prefer lower prices at high quality Global markets produce economies of scale International Strategies: Opposing Pressures 7-23 Cost reduction or adaptation to local markets? Assumptions may be incorrect: Product markets DO vary widely between nations – local adaptations work. There is a growing interest in multiple product features, product quality, & service. Technology permits flexible production; cost of production may not be critical to product cost; and a firm’s strategy should not be solely product driven. “One size fits all” does NOT generally apply. International Strategies: Opposing Pressures 7-24 Exhibit 7.4 Opposing Pressures and Four Strategies International Strategy 7-25 An international strategy requires diffusion & adaptation of the parent company’s knowledge & expertise to foreign markets. The primary goal is worldwide exploitation of the parent firm’s knowledge & capabilities. All sources of core competencies are centralized. Pressure for both local adaptation & low costs are rather low International Strategy 7-26 Exhibit 7.5 Strengths and Limitations of International Strategies in the Global Marketplace Global Strategy 7-27 A global strategy implies a firm is interested in lowering costs: Competitive strategy is centralized & controlled by the corporate office Products are standardized, operations centralized, producing economies of scale Worldwide volume supports R&D There’s a standard level of quality worldwide Pressure for reducing cost is high; pressure for adaptation to local markets is weak Global Strategy 7-28 Exhibit 7.6 Strengths and Limitations of Global Strategies Multidomestic Strategy 7-29 A multidomestic strategy puts emphasis on differentiating products & services to adapt to local markets Decisions are decentralized Products & services are tailored to local use Consider language, culture, income levels, customer preferences, distribution systems Markets can expand rapidly Prices are differentiated by market Pressure for local adaptation is high; pressure for lowering costs is low Multidomestic Strategy 7-30 Exhibit 7.7 Strengths and Limitations of Multidomestic Strategies Transnational Strategy 7-31 A transnational strategy seeks global competitiveness via trade-offs: Efficiency versus local adaptation versus organizational learning Assets & capabilities are disbursed according to the most beneficial location for a specific activity; some value chain activities are centralized, some are decentralized. Economies Pressures of scale, increased knowledge flows for both local adaptation and lowering costs are high Transnational Strategy 7-32 Exhibit 7.8 Strengths and Limitations of Transnational Strategies Question? 7-33 In order to realize the strongest competitive advantage, firms engaged in worldwide competition must A. B. C. D. require that all of their various business units follow the same strategy regardless of location. ensure that all business units follow a strategy strictly tailored to their respective locations. pursue a strategy that combines the uniformity of a global strategy and the specificity of a multidomestic strategy in order to achieve optimal results. attempt to use the strategy that was most successful in their home country. International Strategies: Global or Regional? 7-34 It may be unwise for companies to rush into full-scale globalization Regionalization may be more reasonable Distance still matters Commonalities of language, culture, economics, legal & political systems, and infrastructure all make a difference Trading blocs and free trade zones ease trade restrictions, taxes, & tariffs Example: International Strategies Regional Difficulties 7-35 eBay has successfully expanded into Europe & Latin America through joint ventures & acquisitions Appropriate partners allow quick adaptation to local needs eBay has struggled in Asia Limited local market know-how, lack of innovative products & processes in the local market, centralized management style Are these insurmountable local market differences? Question? 7-36 A domestic corporation considering expanding into international markets for the first time will typically A. B. C. D. start off by implementing a wholly-owned foreign subsidiary so it can maintain standards identical to those at home. consider licensing or franchising its operations. consider implementing a low risk/low control strategy such as exporting. form a joint venture with a reputable foreign producer. International Strategies: Entry Modes 7-37 Options for international market expansion include: Exporting Licensing or Franchising Strategic Alliance or Joint Venture Wholly-Owned Subsidiary International Strategies: Entry Modes 7-38 Exhibit 7.9 Entry Modes for International Expansion Example: International Strategies Does Size Matter? 7-39 Small & Medium-sized Business Enterprises (SMEs) should engage in International SMEs cross-border trade Domestic SMEs 26% 13% Outperform Other Outperform Other 74% 87% SMEs that trade internationally are twice as likely to outperform those that don’t