Team Seven Cents Team Charter
Motto: “If it doesn’t make dollars, IT DOESN’T MAKE CENTS”
Mission Statement
“To provide informative, concise, and project relevant work that exceeds course requirements
by way of working together while accomplishing our individual and team goals.”
Goals
Team Goals:
 Simply passing group assignments and projects would be an unsatisfactory standard. This
group hopes to exceed expectations by achieving higher than 85% in all projects through
the use of unique ideas that take creativity to a higher level and concepts learned in
organizational behaviour.
 Being prepared is a fundamental factor to success. Finishing projects prior to due dates,
members finishing all readings and complete their share of workload will help ensure this
level of success is met.
 Getting the group to reach an optimal performance level through strong team development.
 Learning how to function better as a team is an important aspect of these group activities
by dividing the work load evenly among team members and actively embracing different
team roles. By establishing effective norms, the team can hope to accomplish success.
 We will resolve conflicts effectively by listening to each individual's point of view and
calmly working through any difficulties there may be. This mannerism will help the team
find a resolution that’s best suited for the team, while still recognizing each individual’s
point of view and find a common ground.
Group Projects and Assignments
Date
Class
ORGB 1100
Name of the
Project
Team Charter
Mark
Value %
10%
% Wanting Clients
to Achieve
85%
Peter Seidl
28-Sep
2-Oct
MKTG 1102
Practice Case
N/A
N/A
5-Oct
BSYS 1000
15%
85%
22-Oct
MKTG 1102
5-Nov
MKTG 1102
PowerPoint
Presentation
Product
Strategy
Pricing Strategy
19-Nov
MKTG 1102
21-Nov
BSYS 1000
3-Dec
MKTG 1102
TBA
COMM 1100
30% or 5% 85%
Kirsty
Henderson
Richard Miles
Place/Marketing 30% or 5% 85%
Chanel Strategy
Project 2
20%
85%
Kirsty
Henderson
Kirsty
Henderson
Kirsty
Henderson
Richard Miles
Promotion/IMC
Strategy
Oral
Presentation
Kirsty
Henderson
Gretchen
Quiring
30% or 5% 85%
30% or 5% 85%
20%
85%
Individual Goals:
Miguel: “To learn to work to and accommodate a team schedule rather than an
individual schedule.”
Cam: “Learn to more efficiently manage my responsibilities through use of teamwork to
better organize projects and assignments in a co-ordinate, systematic fashion.”
Fiona: “To develop and improve leadership and communication skills by working with
team members in an efficient and motivated way.”
Paula: “To improve my professional communication skills by approaching projects and
team members in a more business oriented manner; to transform my friendliness and
wittiness into a more respectful, business appropriate way.”
Kasun: “My personal goal is to develop leadership skills. In the process to achieve my
goal I will motivate and support team members to succeed. Also, I will develop my
interpersonal communication skills by working with the group.”
Jason: “My personal goal is to learn how to better utilize social media, among a variety
of other computer programs and technologies, to assist myself in doing a better job of
distributing vital information to, and at the same time receiving it from, my fellow team
members in an effective manner. There will definitely be a strong emphasis on
eventually being able to do it all myself.”
Yulia: “My personal goal is to learn how to work with people with different culture”
Roles
Leader (Miguel)
 Initiates group discussion by introducing topics that need to be covered.
 Manages the Facebook group; reminding the team of meetings and responsibilities.
 Creates projects paths for the team to follow and build upon.
 Ensures all members are satisfied with team operation
 Any issues with the team are dealt with by the leader.
Facilitator (Cam)
 Helps the group to understand common objectives.
 Works to achieve a consensus on any disagreements.
 Remain neutral in any conflict that exists within the group.
 Distinguish levels of urgency of group tasks.
 Enable efficiency through promotion of synergy.
Summarizer / Scribe (Fiona)
 Record every participant's comments in a format which the team can easily understand
(so the group can reflect the key points at any time).
 Pull together ideas, concepts, and group decisions to help the group identify where it is
in its thinking while trying to prevent ideas from getting lost.
 The key skills for the recorder are a clear and concise writing style and an ability to
organize information for easy access.
Motivator (Paula)
 Expected to maintain a positive attitude (bringing that attitude and enthusiasm to group
meetings).
 Ensure workload is divided in a way which accommodates to individual interests and
allows team members to strengthen their abilities with the help of other members.
 Motivate team "togetherness" and ensure everyone is actively participating in a
positive way.
 Help team members get support on more difficult tasks (finding the resources and tools
to help make the team member successful and fully reach their goals within the group).
Timekeeper (Kasun)
 At the beginning of the meeting, divide the time for each task that is going to be
discussed.
 Keep the team meeting on track.
 Remind the team members if the team spends too much time on a specific topic, so as
to maximize the use of time in a meeting.
Editor / Organizer (Jason)
 One of the primary tasks of the editor / organizer is to proof-read the written work of
every team member—thus ensuring that it is of high quality, and free from any
grammar or spelling errors. This is especially true when it comes time to editing the
final draft / product of major assignments and projects.
 Another key task is to tweak or fine-tune the work done by team members through
making minor adjustments.
 One more vital task is to make complete changes to the work of team members—that
is, if it is absolutely necessary or required, in the sense that if the benefits would is
indeed outweigh the risks associated with the changes.
 Take the work contributed by every team member, put it all together, and then make it
flow.
Harmonizer (Yulia)
 Maintains the peace
 Reduces tension through humour and by reconciling differences between members.
 Help the group reach a consensus so that an impasse such as we have here can be
avoided.
 Defuse the situation during the early stages.
Challenges:


Role rotation -These roles are not fixed. Each project we will assign different roles
based on individual’s personal goals. An individual can’t choose a role twice to allow
other team members to try other roles.
Control - We as a team will have discussions and make sure everyone gets their
thoughts out. If someone is too dictatorial we will take appropriate action by having a
meeting to discuss this problem if it ever occurs.
Processes
Team Meetings:
Attendance is MANDATORY for all group meetings. Under the circumstance that a
group member is unable to attend, they must provide 24 hour notice to team members. The
group member should complete their assigned task before the missed group meeting, and
deliver that work to another member, so it can be presented regardless of their absence.
Team members should always be prepared for class and team meetings. They must be
familiar with the concepts being discussed and the required material. This includes reading
current textbook chapters, discussion notes, and the project path.
Communication:
While working on a project, team members should be available for contact as well as
check the Facebook page for Group 1 in Set 1C every 24 hours for updates on the project.
Any discrepancies, project ideas or updates on project or member status should be
communicated as soon as possible, either through text or the Facebook page. This will keep
the team up to date and able to resolve issues and incorporate ideas quickly and efficiently.
Decision Making:
In regards to decision making, if any conflicts arise, each team member should
respectfully listen to each individual’s position. Evaluating each individual’s key points will help
us come to a fair resolution/compromise. Everyone will be heard and a decision will be made.
We will do our best to satisfy everyone.
Distribution of tasks:
All work will be distributed equally among group members. The members will assist
any individual who may be struggling to complete or understand the work assigned. Team
members should help others address any weaknesses throughout each project and promote
improvement of these skills such as public speaking or using proper essay format.
In order to prevent extroverts from dominating team meetings, introverts are
encouraged to speak first. Extroverts should encourage full participation of each member by
asking for any opinions or insights into the current discussion directly.
Scheduling and Establishing milestones and deadlines:
Team members are expected to work together in a timely fashion and complete
projects a week before the assignment or presentation is due. This will allow time for finetuning the work, preparing presentations, and addressing any last minute issues that may
arise.
Team members should encourage success in reaching individual and team goals by
recognizing hard work. When an individual accomplishes a goal, the team will call attention to
this accomplishment. The team will verbally recognize the effort a member has put into
propagating the success of the team and their improved personal skills.
Progressive corrective disciplinary process:
The four steps are:
1. Verbal reminder to the individual of team charter requirements, and a clear statement
of which requirement is not being met.
2. Written notice to the individual, stating the specific charter requirement that is not
being met, with a copy emailed to your ORGB instructor and to other appropriate
instructor(s).
3. Mandatory meeting and “Last chance agreement.” All team members must meet
with the lab instructor, and a written last change agreement shall be prepared. The
agreement shall state the specific requirements that must be met by team member.
Copies of the last chance agreement shall be provided to the appropriate instructor(s).
4. Written recommendation for dismissal of the team member if the last chance
agreement has not been adhered to.
EVALUATION (BARS): Behavioural Anchors
Performance Criterion #1:
Quality of Work
Description: Team member contributes informative, detailed, and well formatted
work based on course concepts. Assignments are free of grammatical and spelling errors. The coursework contributed must meet or exceed project criteria.
RATINGS
Exceeds Expectations
Meets Expectations
Below Expectations
5
3
1
Behavioural Anchors (Descriptions of Behaviours)

Assignments are
completed ahead of
time.

Completes assignment
on time.

The completion of all
assignments and projects meets all project
criteria.

The completions of assignments are mostly
free of grammatical and
spelling errors.

Work is completely
free of grammatical
and spelling errors.

Completed assignments 
are organized and
clear.
Assignments contributed
are full of grammatical
and spelling errors; poorly edited.

Work is detailed, well
formatted, and innovative.

Coursework reflects

course contents that are
being covered in class.
Work contributed is irrelevant to course content.

Shows a full under
standing of what the
focus is on and assists other team
members achieve
without expectation or
recognition.

Work is not of the member’s own creation. (plagiarizing)
Member contributes
own knowledge and information.

Work is submitted late
and holds back team
progress.

Provides inaccurate, incomplete, and unorganized information to
team.
Performance Criterion #2:
Participating and Contributing Behaviours
Description: Team member actively participates and contributes to their team projects while providing their share of information and ideas to move the team toward the
completion of goals. Includes communicating and functioning constructively while giving
and receiving feedbacks.
RATINGS
Meets Expectations
3
Exceeds Expectations
5
Below Expectations
1
Behavioural Anchors (Descriptions of Behaviours)

Actively contributes
and participates to
every group discussion, meeting, and
assignment.
Is prepared for meetings and discussions.
Frequently uses active listening.

Participates and contributes to meetings,
projects, or discussions

Does not communicate
in team projects, discussions, or meetings.

Shares knowledge and
information to other
team members to complete assignments.

Lack of contribution; fails
to volunteer skills and
ability to contribute to
goal accomplishment

Contributes to assignments and team
meetings by consistently applying skills
and knowledge;
shares experience
and expertise.

Completes the assigned 
amount of work and responsibilities.

Effectively uses information from others
to improve work.

Follows the team concept and works to
achieve team goals.

Shows a full under
standing of what the
focus is on and assists other team
members achieve
without expectation of
recognition.
Seeks answers when
does not understand
process, directions, information, or goals.

Does not listen; often
misunderstands due to
not being attentive in
group discussions.

Ignores team and organizational goals.

Constantly on electronic
devices in meetings that
are causing distractions
to other team members
when it is not related or
required for the project.
Performance Criterion #3: Preparation Behaviours
Description: Team member comes to group meetings and presentations effectively ready to
participate and take an active role. Includes doing any required reading, assigned work and
tardiness.
RATINGS
Exceeds Expectations
5
Meets Expectations
3
Below Expectations
1
Behavioural Anchors (Descriptions of Behaviours)

Arrives to group activities
ahead of time


Any readings necessary

for meetings are
completed and notes have
been taken for easy
reference during meeting
Any readings necessary

for meetings are
completed and well versed
Any readings necessary
for meetings are
incomplete

Assigned work needed for 
group work is finished and
quality of the work
exceeds expectations as
set out in the project
specifications
Assigned work needed for 
group work is finished and
satisfactory to the
expectations as set out in
the project specifications
Assigned work needed for
group work is unfinished
and does not meet the
expectations as set out in
the project specifications

Focus and attention are

set solely on the tasks
required for group meeting
to be effective
Focus and attention are
set on tasks required for
group meeting to be
effective

Ready to actively

participate and contribute
exceeding amounts to
meetings and
presentations; has all
necessary documents and
readings done, plus extra
research and information
for the projects
Ready to actively

participate in meetings
and presentations; has
necessary documents and
readings done
Arrives to group activities
on time


Arrives to group activities
late or does not show at all
without informing other
group members
Little focus and attention
are set on the tasks
required for the group
meeting
Unprepared to participate
in meetings and
presentations; does not
have all necessary
documents nor readings
done
Performance Criterion #4: Cooperation/respect
Description: Team member cooperates, supports, and works together with other team
members to accomplish the team projects; team member also behave respectfully treating
others with consideration.
RATINGS
Exceeds Expectations
Meets Expectations
Below Expectations
5
3
1
Behavioural Anchors (Descriptions of Behaviours)

Creates a positive atmosphere in the team by
supporting and encouraging team members to
succeed.

Helps other team members to succeed.

Does not contribute in
team projects.

Actively participates in
team projects by giving
new ideas, and by building on other team members’ ideas.

Engages in team projects by giving new ideas
and building on other
team members’ ideas.

Does not help other
team members.

Behaves respectfully
with team members, and
take extra consideration
when dealing with sensitive matters.

Behaves respectfully and
politely, and treats others
with consideration

Acts unprofessionally in
team conflicts; often
shows little or no respect
when dealing with others
Acts tactfully at all times
and resolves team conflicts in a professional
manner.

Respect other team
members by listening
and supporting their ideas.

Does not listen to other
team members’ ideas.

Acts professionally and
work with the team to resolve any team conflicts.

Disrespect team members by constantly using
the cell phone in team
meetings.


Assist other team members with assignments
and project workload
Performance Criterion #5: Engagement in Team Meetings
Description: Team member maintains supreme focus, performs active listening, avoids all
disruptions that could interrupt a team meeting, and refrains from personal distractions, in
such a way that ensures all team meetings function smoothly with a high level of efficiency.
Consists of both verbal communication and active listening skills.
RATINGS
Exceeds Expectations
5
Meets Expectations
3
Below Expectations
1
Behavioural Anchors (Descriptions of Behaviours)

Maintains strong focus for 
the entire duration of the
team meeting.
Stays focused for a
majority of the length of
the team meeting.


Actively listens at all times 
to fellow team members
who are communicating
their thoughts and ideas.
Listens, for the most part, 
to team members who are
addressing the team.

Stays completely on topic
during all team
discussions.

Cuts out all unnecessary
chatter regardless of what
the chatter may be about.

Only speaks when it is
their turn, or sees the
appropriate moment to
step in. Never disrupts
team members, who are
speaking, by cutting them
off in the middle of their
speech.

Is never distracted by any 
unnecessary uses of
technology, for example,
calling for personal
reasons on a cell phone.
Focus is minimal to limited
for the entire period of
time in which the team
meeting takes place. Not
attentive enough; very
little to no participation
Does not listen to other
team members who are
speaking.

Largely stays on topic
throughout most team
discussions.

Frequently gets off topic in
nearly all team
discussions.

Keeps the level of
unnecessary chatter to a
minimum.

Regularly initiates
unnecessary chatter, thus
reducing the ability of
team members to perform
active listening.

Addresses the team only 
when it is their turn for
most of the time. Can
cause minor disruptions in
the speech of fellow team
members occasionally.
Speaks at will, or
whenever they wish to,
and does not wait for their
turn. Commonly disrupts
other team members who
are still in the process of
speaking.

Is constantly distracted by
being on their cell phone,
or by the excessive nonessential use of other
sources of technology, for
the majority of the team
meeting’s duration.
Can be distracted by the
odd cell phone call, or
needless use of other
forms of technology, from
time to time.