Mgmt 444 Org Design and Change
Burke Chapter 1 Questions
Multiple Choice
1. Organizations change:
A) Only when planned change is initiated
B) Only in response to an environmental threat
C) Only when change is unplanned
D) All the time
3. Revolutionary change is:
A) Planned
B) A major overhaul of the organization
C) Rare
D) All of the above
5. Revolutionary change involves:
A) A change in strategy
B) A change in leadership
C) A change in organizational culture
D) Any or all of the above
7. Which of the following is true:
A) Today’s organizations need to be more stable in order to keep up with the external environment
B) Today’s organizations need to change more rapidly in order to keep up with the external environment
C) Today’s organizations are generally keeping up with the external environment at a one-to-one pace
D) None of the above is true

9. Organizations’ external environments are:
A) Continuous
B) Discontinuous
C) Stable
D) Both A and C
11. The majority of books and article about organization change address mainly:
A) Continuity and stabilization
B) Discontinuous change
C) Topics that are irrelevant to organizational change
D) Tried and true approaches to revolutionary change
13. Gladwell’s The Tipping Point (2000):
A) Is a “story” book
B) Offers insights into how change occurs
C) Both A and B
D) Neither A nor B
15. A “connector,” according to Gladwell (2000) is:
A) A person who facilitates the change process
B) A person who interrupts the change process
C) Anything that brings organizations and customers together
D) Anything that brings the organization in closer alignment with its environment

17. A “salesperson,” according to Gladwell (2000) is:
A) Someone who creates the vision and overall direction for change
B) Someone who is an effective persuader
C) Both A and B
D) Neither A nor B
19. The “magic number” of 150 (Gladwell, 2000) refers to:
A) The minimum number of people required for a change effort to be effective
B) The maximum number of people with whom someone can have a genuinely social relationship
C) The Burke-Litwin model
D) Chaos theory
True/False
25. Management of change is a recent activity.
A. True
B. False
27. Change is a repetitive process in an organization.
A. True
B. False
29. Change in an organization is decided and executed by senior leadership.
A. True
B. False
31. Change management is a fairly recent area of study and discipline.
A. True
B. False