Josephine Laxamana
AlKhalidiya Street, Abu Dhabi
+971563102613
+971503514493
jrl_phen15@yahoo.com
Job Objective
To acquire a position that can develop my knowledge and skills, promote my personal growth, personal
and social enhancement, and share what I already learned that may benefit others, while gaining
additional knowledge, and developing good interpersonal relationship, as well as attaining professional
competency along the way, thereby bestowing mutual benefits to me and to the institution.
Core Strengths
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Strong Organizational Skills
Active Listening Skills
Seasoned in Conflict Resolution
Energetic Work Attitude
Large Cash/Check Deposits Expert
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Store/Office Maintenance Ability
Inventory Control Familiarity
Telephone Inquiries Specialist
Telecommunication Skills
Courteous Demeanor
Work Experience
AL TAYER GROUP
Al Tayer Insignia – FJD
Dubai, UAE
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Harvey Nichols – Profile Salon
Mall of the Emirates Dubai, UAE
December 2010 – February 2012
Position: Receptionist/Store Secretary
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Answer all incoming calls and handle caller’s inquiries, schedule clients booking and
appointments. Receive and relay telephone messages and inquiries to concerned
personnel
Greet, assist and/or walk-in clients, visitors and respond to their inquiries
Provide office support services in order to ensure efficiency and effectiveness within
the work place
Perform administrative support tasks; perform clerical duties/secretarial support
Maintaining the general filing system and file all correspondence
Keep a current record of salon's permit; staff members' whereabouts and record
of information for municipality inspection requirements
Maintain an up to date inventory report of product supplies by monitoring the use of
salon product and ensuring an accurate details of usage in weekly and monthly basis
Coordinate with the concern personnel the repair and maintenance of salon equipment
Receive accurate payment and record transaction of services
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Emporio Armani
Emirates Towers
July 2004 – September 2007
Mall of the Emirates
October 2007 – December 2010
Position: Cashier
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Attends to walk in customers and telephone inquiries, doing invoice and receiving
payment from customer proficiently
Oversee the day-to-day operations of the store such as checking previous days sales
figures, reconcile the same with cash receipts and credit card payments
Handling the cash/credit card sale, cash up files efficiently by keeping all the
important and essential documents for Accounts record and Audit purposes
Updating all the Accounts and shop records on a daily basis for shop month end reports
Coordinate with the concern accountants for POS issues and sales reports
Sending various reports such as the Key Performance Indicator Report on a daily basis
plus some other extra reports required or being requested by my manager
Maintain up-to-date customer data base in order to communicate with them from time
to time
Checking and replying to all of our shop e-mails
Monitoring transferred/received items for customers
Guide, coach new staff on how to use the POS system and motivate them continuously
Ensuring customer satisfaction and create customer loyalty (through AMBER program)
by providing an excellent service and maintaining company standards and procedures
Monitor compliance of the administrative policies and procedures of the company by all
staff, in order to ensure its' smooth and effective functioning
Maintaining the orderliness in the shop floor (cash counter area) to be accessible with
my colleagues
PROSPERITY MANUFACTURING COMPANY
Bulacan, Philippines
May 2000 – April 2004
Position: Stockroom/Archive Clerk
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Handles inventory of supplies, prepares requisition of stocks needed
Ensure supplies shipment to be on time of delivery
Performs inventory on the received stocks, keeping receipts of purchase/shipment
Attend to employee’s inquiries and problem encountered on the product purchased
COCA-COLA BOTTLERS COMPANY
Bulacan, Philippines
June 1999 – January 2000
Position: Office Assistant (ON THE JOB TRAINING)
 Attends to walk-in customers and telephone inquiries
 Perform secretarial and clerical task such as preparation of internal and
outgoing correspondence
 Updating and filing employees record and other related responsibilities
Educational Background
Collegiate :
Secondary :
Primary :
Asian College of Science and Technology
Associate in Computer Science
Caloocan City, Philippines
St. Mary’s Academy of Sto Nino
Meycauayan City, Philippines
Iba Elementary School
Meycauayan City, Philippines
Personal Data
Date of Birth :
Nationality :
Religion :
Marital Status :
Language :
Visa Status:
15th November 1982
Filipino
Catholic
Single
Tagalog, English (Spoken & Written)
Tourist Visa valid until December 09, 2013
I hereby certify that the above information is true
and correct to the best of my knowledge and belief
Josephine Laxamana