Computer Keyboarding Review 2010
When you key, your textbook should
be placed at the right of the keyboard.
TRUE
Computer Keyboarding Review 2010
When you key, you should keep
your wrists low and slightly touching
the keyboard.
FALSE
Computer Keyboarding Review 2010
You should always strike the keys
with a strong, powerful motion.
FALSE
Computer Keyboarding Review 2010
The notation QS in your keyboarding
textbook means quit spacing.
FALSE
Computer Keyboarding Review 2010
Space twice after a period at the end
of a sentence.
TRUE
Computer Keyboarding Review 2010
Do not capitalize a sentence fragment
following a colon.
TRUE
Computer Keyboarding Review 2010
Space twice after a comma used as
punctuation.
FALSE
Computer Keyboarding Review 2010
You do not need to keep your fingers
on the home keys when you are keying
figures.
FALSE
Computer Keyboarding Review 2010
The figures 7, 8, and 9 are all keyed
with the right hand.
TRUE
Computer Keyboarding Review 2010
Do not space between a figure and the
$ sign.
TRUE
Computer Keyboarding Review 2010
The < symbol is also referred to as the
"less than" sign.
TRUE
Computer Keyboarding Review 2010
You do not need to space between a
left or right parenthesis and the copy
enclosed.
TRUE
Computer Keyboarding Review 2010
The subject in a memo should be
keyed in ALL CAPS.
TRUE
Computer Keyboarding Review 2010
Generally, side margins in a memo
should be 2 inches.
FALSE
Computer Keyboarding Review 2010
Reference initials should be keyed in
lowercase letters.
TRUE
Computer Keyboarding Review 2010
Because of the ease of creating and the
speed of sending, e-mail messages
have partially replaced the memo and
the letter in business today.
TRUE
Computer Keyboarding Review 2010
An e-mail heading includes the same
information as a memo heading.
TRUE
Computer Keyboarding Review 2010
An e-mail heading includes a cd: line
if a copy of the message has been sent
to another person.
FALSE
Computer Keyboarding Review 2010
One drawback of e-mail messages is
that attachments cannot be included
with them.
FALSE
Computer Keyboarding Review 2010
Short reports are often prepared
without covers or binders.
TRUE
Computer Keyboarding Review 2010
The standard margins for all pages of
an unbound report are the same.
FALSE
Computer Keyboarding Review 2010
Software can automatically place page
numbers for your reports in the
location you specify.
TRUE
Computer Keyboarding Review 2010
In short reports, references used to
give credit for quoted material are
keyed in parenthesis in the report
body.
TRUE
Computer Keyboarding Review 2010
All quotations that appear in a report
should be enclosed in quotation
marks.
FALSE
Computer Keyboarding Review 2010
An underline is used to indicate
material omitted from a quotation.
FALSE
Computer Keyboarding Review 2010
When you arrange your work area before
beginning to key, the front edge of the keyboard
should be positioned
a.
directly in front of your chair and even with the edge of your
table or desk.
b. directly in front of your chair and about 2 to 3 inches away from
the edge of your table or desk.
c. slightly to the right of your chair and even with the edge of your
table or desk.
d. in whatever way seems most comfortable for you to use.
A
Computer Keyboarding Review 2010
Which of the following are the home keys?
a.
b.
c.
d.
C
asdf jkl:
qwerty
asdf jkl;
asdfg hjkl;
Computer Keyboarding Review 2010
Which finger do you use to strike the ENTER
key?
a.
b.
c.
d.
B
left little finger
right little finger
right thumb
left thumb
Computer Keyboarding Review 2010
When a drill or exercise directs you to double-space,
how many hard returns should you use?
a.
b.
c.
d.
B
one
two
four
none; the software will double-space for you
automatically
Computer Keyboarding Review 2010
Which of the following spacing rules about periods is
CORRECT?
a.
b.
c.
d.
C
Within an abbreviation, space once.
After an abbreviation, do not space.
After an abbreviation, space once.
After initials, do not space.
Computer Keyboarding Review 2010
Which of the following letters are keyed with the left
hand?
a.
b.
c.
d.
B
p, i, u, k, and n
q, e, x, f, and a
j, m, y, h, and o
all of the above are keyed with the left hand
Computer Keyboarding Review 2010
Which of the following statements regarding colon use
is CORRECT?
a. Do not capitalize the first word of a complete sentence
following a colon.
b. Space once after a colon used as punctuation.
c. Capitalize a sentence fragment following a colon.
d. Space twice after a colon used as punctuation.
D
Computer Keyboarding Review 2010
To release CAPS LOCK,
a. strike the ENTER key.
b. tap the CAPS LOCK key.
c. hold down the SHIFT key and strike the CAPS
LOCK key.
d. depress the CONTROL and ALT keys simultaneously.
B
Computer Keyboarding Review 2010
Tabs are usually set every ____ to the right of the left
margin.
a.
b.
c.
d.
B
quarter-inch
half-inch
inch
two inches
Computer Keyboarding Review 2010
Which of the following figures is keyed with the left
little finger?
a.
b.
c.
d.
A
1
0
2
9
Computer Keyboarding Review 2010
Which of the following proofreader's marks indicates
that space should be added?
a.
b.
c.
d.
C
/
~
#
^
Computer Keyboarding Review 2010
Which of the following contains a transposed letter?
a.
b.
c.
d.
A
sentenec
sentnce
Sentence
sent ence
Computer Keyboarding Review 2010
Which of the following symbol keys is the shift of the
4 key?
a.
b.
c.
d.
A
$
%
?
/
Computer Keyboarding Review 2010
How much space should be left between a figure and
the % sign?
a.
b.
c.
d.
D
one space
two spaces
three spaces
no space
Computer Keyboarding Review 2010
Which of the following is the "at" sign?
a.
b.
c.
d.
B
&
@
*
#
Computer Keyboarding Review 2010
You must shift to key all of the following symbols
EXCEPT
a.
b.
c.
d.
C
<
@
=
>
Computer Keyboarding Review 2010
All of the following are commonly used in a memo
heading EXCEPT
a.
b.
c.
d.
B
SUBJECT:
TIME:
TO:
FROM:
Computer Keyboarding Review 2010
The standard top margin for a memo is
a.
b.
c.
d.
D
0.5".
1".
1.5".
2".
Computer Keyboarding Review 2010
The standard bottom margin for a memo is
a.
b.
c.
d.
B
0.5".
1".
1.5".
2".
Computer Keyboarding Review 2010
Which of the following statements about standard
memo formatting is CORRECT?
a. Both the sender's and the recipient's name should be
keyed in ALL CAPS.
b. The memo body should be keyed in double space.
c. Attachment/Enclosure notations should be keyed
below the reference initials.
d. Do not space between the elements in the memo
heading.
C
Computer Keyboarding Review 2010
Cassie Green has just received a memo from Peter
Tipton. Cassie notices that the letters dao appear at
the bottom of the memo. What does this mean?
a. Cassie should destroy the memo at once as soon as she
reads it.
b. Peter did not key the memo himself.
c. Peter's word-processing software has a bug in it.
d. Peter sent a copy of the memo to someone with the
initials dao.
B
Computer Keyboarding Review 2010
Martina Bronsky has keyed a memo to Kareem
Washington and has stapled a second document to the
memo, which Kareem requested. What should
Martina key below the last line of the body of the
memo?
a.
b.
c.
d.
A
Attachment
mb
Enclosure
both a and b, but not c
Computer Keyboarding Review 2010
An e-mail contains a Bcc: line. This means that
a. a copy of the message was sent to someone without the
original receiver knowing.
b. a file has been attached to the e-mail message.
c. the sender will be notified as soon as the receiver
opens the e-mail.
d. the original receiver of the e-mail has forwarded it on
to someone else.
A
Computer Keyboarding Review 2010
Which of the following memo subject lines has been
keyed correctly?
a. Production Report for Anderson Project
b. PRODUCTION REPORT FOR ANDERSON
PROJECT
c. production report for anderson project
d. Production report for Anderson project
B
Computer Keyboarding Review 2010
When sending an e-mail, what should be keyed in the
Send To: box?
a.
b.
c.
d.
C
the sender's full name
the receiver's full name
the receiver's e-mail address
the sender's e-mail address
Computer Keyboarding Review 2010
Where would a two-page report would usually be
stapled?
a.
b.
c.
d.
C
at the top center
in the upper-right corner
in the upper-left corner
along the left margin
Computer Keyboarding Review 2010
If a page number appears on the first page of an
unbound report, where should it be positioned?
a.
b.
c.
d.
A
at the bottom; centered
at the bottom; either left- or right-aligned
at the top; left-aligned
at the top; right-aligned
Computer Keyboarding Review 2010
Side margins for an unbound report are
a.
b.
c.
d.
B
0.5".
1".
1.5".
2".
Computer Keyboarding Review 2010
Which of the following should NOT be included in a
textual citation?
a.
b.
c.
d.
C
author's name
year of publication
city of publication
page number of the reference material
Computer Keyboarding Review 2010
You should left-indent quotations of ____ lines or
more.
a.
b.
c.
d.
C
two
three
four
five
Computer Keyboarding Review 2010
The term gwam is an abbreviation for gross
____________________ a minute.
WORDS
Computer Keyboarding Review 2010
When you proofread text and find something that
should be keyed in ____________________, you
should write a diagonal line through it and mark it as
"lc". (hint: What does lc mean?)
LOWERCASE
Computer Keyboarding Review 2010
When you proofread text and find something that
should be capitalized, you should underline the text
____________________ times. (Key the number of
times using a word rather than the number.).
THREE
Computer Keyboarding Review 2010
The > symbol is the shift of the
____________________ key.
PERIOD
Computer Keyboarding Review 2010
Space ____________________ time before and after &
used to join names. (Key the word rather than the
number.)
ONE
Computer Keyboarding Review 2010
Written messages used by employees within an
organization to communicate with one another are
called interoffice ____________________.
MEMORANDUMS
Computer Keyboarding Review 2010
If someone other than the originator of the memo
keys it, his/her ____________________ initials are
keyed in lowercase letters at the left margin, a DS
below the body.
REFERENCE
Computer Keyboarding Review 2010
If a document accompanies a memo but is not
attached to it, the word ____________________
should be keyed at the left margin below the last line
of the memo.
ENCLOSURE
Computer Keyboarding Review 2010
The paragraphs of an e-mail message all begin at the
____________________ margin and are SS with a DS
between paragraphs.
LEFT
Computer Keyboarding Review 2010
The term e-mail is short for ____________________
mail.
ELECTRONIC
Computer Keyboarding Review 2010
A short report that is stapled or paper-clipped
together is often referred to as a(n)
____________________ report.
UNBOUND
Computer Keyboarding Review 2010
Page numbers for second and subsequent pages of a
short report should be ____________________aligned at the top of the page.
RIGHT
Computer Keyboarding Review 2010
Headings that appear within the body of a report are
called ____________________ headings. (Named by
their location in the report.)
SIDE
Computer Keyboarding Review 2010
A(n) ____________________ is used to indicate
material omitted from a quotation.
ELLIPSIS
Computer Keyboarding Review 2010
In a personal-business letter, the letter address should
be keyed a QS below the ____________________.
DATE
Computer Keyboarding Review 2010
An arrangement of data in rows and columns is called
a(n) ____________________.
TABLE
Computer Keyboarding Review 2010
The secondary column of a table should be centered a
DS below the ____________________ title.
MAIN
Computer Keyboarding Review 2010
A reference list must always begin on
a separate page of the report.
FALSE
Computer Keyboarding Review 2010
The date should be keyed a DS below
the return address on a personalbusiness letter.
FALSE
Computer Keyboarding Review 2010
The greeting in a letter, such as Dear
Ms. Stiles, is called the salutation.
TRUE
Computer Keyboarding Review 2010
The letter body (message) should
begin a QS below the greeting.
FALSE
Computer Keyboarding Review 2010
You should leave a QS above and
below the complementary close in a
personal-business letter.
FALSE
Computer Keyboarding Review 2010
Reference initials are not necessary in
a personal-business letter if the writer
(originator) of the message also keyed
the letter.
TRUE
Computer Keyboarding Review 2010
An attachment/enclosure notation is
keyed a DS below the reference
initials in a letter.
TRUE
Computer Keyboarding Review 2010
On an envelope, the delivery address
is commonly keyed in all lowercase
without punctuation.
FALSE
Computer Keyboarding Review 2010
A table is an arrangement of data in
columns and cells.
FALSE
Computer Keyboarding Review 2010
A secondary title in a table should be
keyed in ALL CAPS.
FALSE
Computer Keyboarding Review 2010
If your table has a source note, you
should position it below the table at
the bottom left.
TRUE
Computer Keyboarding Review 2010
All columns in a table must be of the
same width.
FALSE
Computer Keyboarding Review 2010
Tables are most attractive when they
are centered horizontally on the page.
TRUE
Computer Keyboarding Review 2010
Within columns, words may be either
left-aligned or center-aligned.
TRUE
Computer Keyboarding Review 2010
One way to enter an e-mail address on
the TO: line is simply to select it from
the address list.
TRUE
Computer Keyboarding Review 2010
There is no difference between an
attachment and an enclosure.
FALSE
Computer Keyboarding Review 2010
When you need to send the same
memo to several individuals, you
should put one of the recipient's
names in the To: line of the memo
heading and add the other recipients'
names in a copy notation.
FALSE
Computer Keyboarding Review 2010
Each name on a memo distribution
list should be keyed on a separate line.
TRUE
Computer Keyboarding Review 2010
All margin settings are the same for
bound and unbound reports.
FALSE
Computer Keyboarding Review 2010
It is not always possible to have an
exact 1" bottom margin on a report.
TRUE
Computer Keyboarding Review 2010
The first page of a report is usually
not numbered.
TRUE
Computer Keyboarding Review 2010
The first page of a report is usually
not numbered.
TRUE
Computer Keyboarding Review 2010
A cover or title page is prepared for
most bound reports.
TRUE
Computer Keyboarding Review 2010
The margins for a references page
should be the same as those used for
the first page of the report.
TRUE
Computer Keyboarding Review 2010
Open punctuation uses a comma after
the complementary close.
FALSE
Computer Keyboarding Review 2010
Form letters can be stored as macros
and played back again when needed.
TRUE
Computer Keyboarding Review 2010
MLA-style reports have 1" top,
bottom, left, and right margins.
TRUE
Computer Keyboarding Review 2010
The list of references in an MLA-style
report should be keyed in alphabetical
order by authors' last names.
TRUE
Computer Keyboarding Review 2010
Which of the following is NOT an appropriate heading
for a reference list in a report?
a.
b.
c.
d.
FOOTNOTES
WORKS CITED
BIBLIOGRAPHY
REFERENCES
A
Computer Keyboarding Review 2010
Entries in a reference list are given
a.
b.
c.
d.
B
alphabetically by book or article title.
alphabetically by authors' last names.
chronologically from newest to oldest entry.
chronologically from oldest to newest entry.
Computer Keyboarding Review 2010
Which of the following statements about the
formatting of a references page is NOT correct?
a.
b.
c.
d.
D
QS between the heading and the first reference.
DS between references.
SS each reference.
The first line of each reference should be indented
0.5"; other lines should be flush to the left margin.
Computer Keyboarding Review 2010
How much space should be left above and below side
headings in a short report?
a.
b.
c.
d.
B
SS
DS
QS
whatever looks good to you
Computer Keyboarding Review 2010
A letter written by someone to deal with a personal
matter is called a
a.
b.
c.
d.
C
private letter.
confidential letter.
personal-business letter.
classified letter.
Computer Keyboarding Review 2010
Letters arranged in block format
a. do not include a salutation.
b. have all parts of the letter beginning at the left
margin.
c. have justified line endings.
d. all of the above.
B
Computer Keyboarding Review 2010
Which of the following indicates the correct margins
for a personal-business letter?
a. side margin: 1"; top and bottom margins: 2"
b. side margin: 2"; top margin: 1"; bottom margin: 1"
c. side margin: 1"; top margin: 2"; bottom margin:
about 1"
d. side, top, and bottom margins: 1"
C
Computer Keyboarding Review 2010
Which of the following is NOT part of a return
address on a personal-business letter?
a.
b.
c.
d.
A
the writer's name
the writer's street address
the writer's city and state
the writer's ZIP Code
Computer Keyboarding Review 2010
Which of the following indicates the correct order of
the opening four elements of a personal-business
letter?
a.
b.
c.
d.
D
letter mailing address, date, return address, salutation
date, return address, letter mailing address, salutation
date, return address, salutation, letter mailing address
return address, date, letter mailing address, salutation
Computer Keyboarding Review 2010
Paragraphs in the body of a letter in block format
should be keyed
a.
b.
c.
d.
B
DS with a DS between them.
SS with a DS between them.
DS with a QS between them.
SS with no space between them; be sure to indent the
paragraphs.
Computer Keyboarding Review 2010
Which of these is a standard-size large envelope?
a.
b.
c.
d.
C
No. 2
No. 6 3/4
No. 10
No. 12
Computer Keyboarding Review 2010
Rows in a table are labeled
a.
b.
c.
d.
B
numerically from bottom to top.
numerically from top to bottom.
alphabetically from left to right.
alphabetically from right to left.
Computer Keyboarding Review 2010
How should a column heading be positioned?
a.
b.
c.
d.
C
centered in the first row of the table
flush left over the column
centered over the column
flush right over the column
Computer Keyboarding Review 2010
Hannah's instructor has directed her to create a 2 by
9 table. Hannah's table should have
a.
b.
c.
d.
A
two columns and nine rows.
two rows and nine columns.
a width of two inches and a height of nine inches.
a width of nine inches and a height of two inches.
Computer Keyboarding Review 2010
If your table does not include gridlines, then the last
entry in an amount column with a total should be
a.
b.
c.
d.
C
bolded.
italicized.
underlined.
bolded and italicized.
Computer Keyboarding Review 2010
If your table is not centered vertically, you should
begin it ____ from the top edge of the page.
a.
b.
c.
d.
C
0.5"
1"
2"
4"
Computer Keyboarding Review 2010
Within rows, data entries can be aligned at the
a.
b.
c.
d.
D
top.
center.
bottom.
all of the above.
Computer Keyboarding Review 2010
Whole numbers should be right-aligned in a table if
a.
b.
c.
d.
B
the numbers are more than four digits long.
a column total is shown.
any of the numbers contain decimals.
the words in the table are also right-aligned.
Computer Keyboarding Review 2010
If you want the recipient of your e-mail to know that
you're sending the message to others, key the e-mail
address of the other individuals on the ____ line in the email heading.
a.
b.
c.
d.
B
Bcc:
Cc:
C:
Attachment:
Computer Keyboarding Review 2010
What types of documents can be attached electronically
to e-mail?
a.
b.
c.
d.
D
reports
tables
spreadsheets
all of the above
Computer Keyboarding Review 2010
Piper has received an interesting e-mail from Tim. She
wants to send this e-mail to Ingrid. Which e-mail feature
should Piper use to accomplish this?
a.
b.
c.
d.
B
Attach File
Forward
Cc:
Bcc:
Computer Keyboarding Review 2010
Which of the following is NOT a feature found on most email software programs?
a.
b.
c.
d.
A
Enclosure
Attachment
Forward
All of the above are features found on most e-mail
software programs.
Computer Keyboarding Review 2010
The left margin of a bound report should be
a.
b.
c.
d.
C
0.5".
1".
1.5".
2".
Computer Keyboarding Review 2010
When the first line of a paragraph prints as the last line
on a page, it is called a(n)
a.
b.
c.
d.
A
orphan.
widow.
runover.
stray line.
Computer Keyboarding Review 2010
For the title page of a bound report,
a. the first letter of all main words in the title should be
capitalized.
b. center the title 5" from the top.
c. the school name should be centered a QS below the
writer's name.
d. center the date 9" from the top.
D
Computer Keyboarding Review 2010
A page that lists the headings of a report and the page
numbers where those headings can be found in the report
is called a(n)
a.
b.
c.
d.
D
index.
title page.
references page.
table of contents.
Computer Keyboarding Review 2010
In a business letter, the first thing you key usually is
a.
b.
c.
d.
B
the return address.
the date.
the letter address.
the subject line.
Computer Keyboarding Review 2010
Which of the following illustrates a properly keyed
subject line in a business letter?
a.
b.
c.
d.
C
Subject: HIGH SCHOOL GRADUATION PARTY
High School Graduation Party
HIGH SCHOOL GRADUATION PARTY
SUBJECT: High School Graduation Party
Computer Keyboarding Review 2010
Which of the following would be the last element that
would appear on a business letter?
a.
b.
c.
d.
D
attention line
enclosure notation
writer's name
blind copy notation
Computer Keyboarding Review 2010
Which of the following correctly describes the USPS
letter address style?
a. The address is keyed in ALL CAPS and includes
punctuation.
b. The address is keyed in ALL CAPS with no
punctuation.
c. The address is keyed in uppercase and lowercase
letters with no punctuation.
d. The address is keyed in uppercase and lowercase
letters and includes punctuation.
B
Computer Keyboarding Review 2010
In a modified block letter format, all of the following
begin near the horizontal center of the page EXCEPT the
a.
b.
c.
d.
D
date.
writer's name.
complimentary close.
letter address.
Computer Keyboarding Review 2010
Which of the following salutations is correctly given in
mixed punctuation style?
a.
b.
c.
d.
A
Dear Jerry:
Dear Alberta,
Dear Maria
both a and b, but not c
Computer Keyboarding Review 2010
In an MLA-style report, paragraphs
a.
b.
c.
d.
C
must be keyed block style.
can be keyed either block style or indented 0.5".
must be indented 0.5".
must be indented 1".
Computer Keyboarding Review 2010
Some software prints lines, called
____________________, between table columns and
rows.
GRIDLINES
Computer Keyboarding Review 2010
If a table is centered on the page
____________________, it has equal top and bottom
margins.
VERTICALLY
Computer Keyboarding Review 2010
Names and e-mail addresses of people you correspond
with often can be kept in a(n) ____________________
list.
ADDRESS
Computer Keyboarding Review 2010
The Bcc: line in the e-mail heading stands for
____________________ courtesy copy.
BLIND
Computer Keyboarding Review 2010
A(n) ____________________ notation on a memo
indicates that a duplicate is being sent to someone
other than the addressee.
COPY
Computer Keyboarding Review 2010
Longer reports are usually bound at the
____________________ margin.
LEFT
Computer Keyboarding Review 2010
A(n) ____________________ occurs when the last line
of a paragraph prints at the top of a new page.
WIDOW
Computer Keyboarding Review 2010
Endnotes and footnotes both identify the reference
cited by a(n) ____________________ number.
SUPERSCRIPT
Computer Keyboarding Review 2010
The only difference between a personal-business letter
and a business letter is that the latter is printed on
____________________ that includes the return
address.
LETTERHEAD
Computer Keyboarding Review 2010
The topic of a business letter is specified by the
____________________ line.
SUBJECT
Computer Keyboarding Review 2010
Reference initials in a business letter should always be
keyed in ____________________ letters.
LOWERCASE
Computer Keyboarding Review 2010
____________________ punctuation style has no
punctuation mark after the salutation or
complimentary close.
OPEN