Bear Stearns 2005 London Health Care Conference May 10, 2005 The Four Seasons, London PacifiCare Health Systems Gregory W. Scott Executive Vice President and CFO Cautionary Statement The statements made during this presentation that are not historical facts are forward-looking statements within the meaning of the Federal securities laws, and may involve a number of risks and uncertainties. Factors that could cause actual results to differ materially from expectations include, but are not limited to, the risks discussed in the company's most recent filings with the SEC, including the Form10K filed as of December 31, 2004. Strategy of a growth company PHS 8 health plan markets before acquisitions 2004 Markets – Pre-AMS Acquisition PHS Only Markets A Fortune 200 company with: • $12 billion in revenue • 2.6 million commercial lives • 715K Medicare Advantage lives • 10 million specialty lives Expansion through recent acquisitions 28 Additional medical states after American Medical Security Group acquisition 2005 Markets – Post-AMS Acquisition PHS Only Markets AMS Only Markets PHS & AMS Overlaps A Fortune 200 company with 2005 goals of: • $14.1 billion in revenue • 2.7 million commercial lives • 743K Medicare Advantage lives • 11.8 million specialty lives Expansion through recent acquisitions Significant additional overlap with Pacific Life acquisition 1Q ‘05 Close Target 2005 Markets - Post Acquisitions PHS Only Markets AMS Only Markets PHS/AMS/Pac Life Overlaps Benefits of AMS and Pacific Life acquisitions • Adds a total of more than 370K ISG PPO lives = 15% commercial member increase • Focus on important ISG market segment • Expanded network of independent agents increases distribution for PHS products/services • Commercial growth/diversification balances Medicare Advantage business • Geographic expansion diversifies outside of CA Earnings growth Net Income $370-$385 $400 $303 $300 $243 $200 $139 $100 $19 $0 2001 2002* 2003 2004 * Excluding effect of the adoption of FAS 142 relating to the amortization of goodwill ^ Includes acquisition of American Medical Security Group & proposed acquisition of Pacific Life’s group health insurance business 2005 est.^ 2005 Guidance Includes effect of FAS 123R on equity based compensation • • • • • Commercial mbrshp. growth: 5.0%-6.0% Medicare Advantage ending mbrs: 743K Revenue increase:17.5%-18.5% MLRs • Consolidated = 84%-85% • Private Commercial = 81%-82% • Private Senior = 73%-74% • Government Senior = 87.5%-88.5% Gross Margins • Commercial = 18%-19% • Senior = 11.5%-12.5% • Specialty & Other = 38%-39% • • • • • • • • • • EBITDA: $750-$775 million CFFO:$500-$525 million Free Cash Flow: $320-$335 million SG&A ratio: 12.75%-13.25% Depreciation/Amortization: $89 million Capital expenditures: $130-$135 million Net Income: $365-$380 million Average outstanding shares: 98.8 million EPS: $3.70-$3.85 • Q2 = $0.92-$0.97 Tax rate: 38.8% = 20%-25% Net Income Growth PacifiCare Vision Planned evolution from a traditional health maintenance organization into a leading consumer health organization HMO DIVERSIFIED INSURANCE COMPANY CONSUMER HEALTH ORGANIZATION PacifiCare offers a total solution SignatureValue Select Hospital Plan SignatureValue Traditional Plan SignatureOptions Advantage SignatureValue Advantage Signature Freedom Signature Independence HSA/SDHP Front End Decision Support •Quality Index Profiles •Benefit Selection Pricer •Health Risk Assessment •Worksite/Web Based Tools •On-Line Enrollment SignatureOptions Traditional Plan Indemnity On-Going Support Care Management •Disease Mgmt/ Web Admin •Health Credits •Women’s Health •Flexible Spending Account •Ethnic Diversity Programs Specialty Offerings •Pharmacy •Dental & Vision •Behavioral •Life/STD/LTD •Caregiver •PAN Specialty company growth- Pharmacy Benefit Management Company (PBM) Prescription Solutions’ Unaffiliated Membership 4,000 3,500 Millions 3,000 2,560 2,070 2,000 1,640 1,130 1,000 630 0 2000 2001 2002 2003 2004 2005E Specialty company growth Prescription Solutions' Revenue $ Millions 2000 $1,647 1500 1000 500 $704 $340 $394 $403 2000A* 2001A* 2002A $472 0 Internal 2003A External * Breakout of internal vs. external revenue is not available prior to CY 2002. ^ Revenue increases related to a change in contracting methodology from the gross method to the net method for retail prescription drug transactions ~$50M in 2004, ~ $890M in 2005 mainly for PHS contract. 2004A^ 2005E^ Specialty company growth Mail Service Revenue & Mail Order Penetration 700 $602 600 $537 $ Millions 500 400 $296 $341 $387 $328 25.3% 300 200 26.0% 18.7% 20.6% 20.3% 18.4% 2001 2002 100 0 2000 2003 2004 2005E Specialty company growth- Recent PBM recognition Among MCOs: Top rated PBM on 5 of 8 evaluation factors - Recent Flashpohler Research survey Of 2nd tier PBMs, mentioned more than any other PBM - CSFB report, 10/04 Outperforms the industry in pharmacy management; and doing an excellent job regarding its primary functions: rebates, network management, mail service and generic fill rates - CapGemini Benchmarking study, 2004 #2 among all PBMs in mail order satisfaction – PCMA 2004 Rx Benefit Innovation Award- The Pharmacy Benefit Management Institute Medicare opportunities Medicare Advantage HMO/ Private Fee for Service Part D Administration- Prescription Drug Plan (PDP) Medicare Supplement Medicare Advantage Regional PPO Medicare opportunities Medicare Advantage HMO • Goals of Medicare Modernization Act • • Stabilize membership through increased benefits and provider payments • Nationwide ’04 MA Risk member increase = 98,500 • PHS had 3 of 4 fastest growing plans in U.S. • PHS had 22K net adds in ’04; target growth in ’05 = 39K Position MA for growth in 2006 • Broker distribution • Geographic expansion • Preferred provider relationships = Value Plans • Community & faith-based organization marketing • Small acquisitions • CMS demonstration project Medicare opportunities Part D Administration- Potential market National Market (Millions) Dual Eligibles 6.0 Low Income 11.8 35.7 million Group Retiree All Other 8.1 9.8 PHS Assumed 2006 National Enrollment (Millions) 7.4 17 million 3.6 6.0 + Group Retiree = ??M Medicare opportunities Part D Administration- Model of potential market share • PHS to offer benefits nationally, in all 34 PDP regions • Assume 10 national/large PDPs + 3 regional PDPs in each region • Assume equal distribution of 17 million assumed ’06 membership Example: Pro Rata Market Share 6-8% Annualized 1st Year Revenue Opportunity $1.3-$2.2 billion with PBM mail order revenue • Potential revenue excludes additional subsidies for low income, institutionalization, etc. • PHS will issue specific guidance late 2005 Medicare opportunities Part D Administration- PHS capabilities • Captive PBM w/ external focus (new mail order facility in planning) • Broad distribution capabilities • • State-of-the-art mail facility National pharmacy network • Risk-based business model • 10 years of senior prescription drug data • Managed care tools to control costs, improve outcomes • Additional marketing channels • • • • Direct TV/radio advertising Direct mail Recent acquisitions Broker distribution