WELCOME TO CAROUSEL DAY NURSERY About the nursery: Carousel Day Nursery provides high quality early learning experiences for young children as well as training, volunteering and employment opportunities for local parents. The nursery and childcare services we offer include a 73 place nursery open from 8am–6pm, 51 weeks a year for children aged from birth to 5 years. There are three base rooms: 1. Snow Flake for ages birth-2 years, the staff ratio in this room is one staff member to three children 2. Sunshine for ages 2-3 years, the staff ratio in this room is one staff member to four children 3. Starlight for ages 3-5 years, the staff ratio in this room is one staff member to eight children 4. Clouds for ages 3-5 years, the staff ratio in this room is 1 staff member to eight children. Clouds is open 9am-12pm everyday, term time only. The nursery encourages a ‘free flow’ system for children aged 2-5 years. This enables the children to explore the nursery and garden freely and to make independent choices based on personal preference. 1 Carousel Day Nursery 01376 556864 April 2011 Each child has a ‘key person’. The key person is responsible for identifying each child’s likes, dislikes, needs and most valuable ways to achieve. The key person will observe each child and contribute to the ‘All about me’ profile. Who can come? We welcome all children and parents, including those with additional needs, however, nursery places are limited so we give first priority to parents who live, work or study in the Braintree area. Parents as partners We welcome and actively encourage parent involvement in the Centre and day nursery. Carousel Day Nursery is committed to encouraging and facilitating the true involvement of parents in every aspect – from planning activities and events to supporting their child’s ongoing development and growth. The nursery team works with parents/carers as partners to provide high quality care and learning experiences for their children and ensures that parents/carers have the opportunity to participate as partners in the care and education of their children. Information about courses and meetings for parents are available in reception. The Nursery aims to achieve this by: Ensuring that all parents/carers are made to feel welcome at all times. Ensuring that parents/carers are welcome to visit at any time. Ensuring that all parents/carers have access to their child’s records. 2 Carousel Day Nursery 01376 556864 April 2011 Ensuring that staff consult with and seek guidance from parents/carers when planning and implementing policies. Creating opportunities that will encourage parents/carers to work with their children alongside Nursery staff. Ensuring that parents/carers have the opportunity to review their child’s progress on a regular basis with the key person. Ensuring that parents/carers are informed of Nursery policies, procedures and guidelines. Offering parents/carers opportunities to contribute to and participate in curriculum, festivals and all events. Ensuring that all parents/carers can meet with staff and other parents/carers to discuss relevant issues and concerns. Ensuring that meetings are open to all parents/carers. Providing information about activities, policies, complaints procedure and expectations to all parents/carers. Providing a monthly newsletter informing parents and carers of topics, ideas, events and developments within the nursery Introducing the learning journey wall – each room has a learning journey wall. Here we ask parents, carers, visitors and children their ideas for topics and activities they think their children will enjoy. 3 Carousel Day Nursery 01376 556864 April 2011 Settling-in At Carousel Day Nursery we offer ‘Settling-in’ visits’ to the nursery prior to your child’s confirmed start date. Here you will get the chance to meet your child’s key person and develop a positive relationship that will continue throughout you and your child’s time at Carousel Day Nursery. During these visits your child will have the opportunity to sample nursery life; this will include a range of activities indoors and outside! Experience our ‘free-flow’ system where children are encouraged to make their own choices on where they would like to play. Your first visit will be arranged by the nursery manager, Lianne Grace and then your child’s key person will arrange convenient times for your next visits. The key person will also review the amount of settling-in visits we offer you and your child, this depends on how you and your child adapt to the new surroundings. We do ask that parents and carers stay for the first few settling-in visits to ensure your child feels secure enough to be left with us in the future. During these visits we will ask for all permission and registration forms to be completed. Push Chairs Where possible, we kindly ask parents to take their push chairs with them as we have very limited space for storage. Any push chairs left here are left at your own risk and the children’s centre and nursery accept no responsibility for any damage or loss of property. 4 Carousel Day Nursery 01376 556864 April 2011 Aims Our aims are to: Be healthy Carousel Day Nursery works to improve health and promote choices for families with young children. We aim to reduce inequalities by working in partnership to strengthen and build healthy neighbourhood renewal. Stay safe Carousel Day Nursery creates safe environments that promote security and stability, and tackle bullying and discrimination. Our aim is to build confidence in children and adults who respect themselves and each other. Enjoy and achieve We aim to develop access to a range of creative, stimulating learning experiences so that children and families enjoy childhood and achieve their potential. Carousel Day Nursery acts as a focus for fun-filled, exciting services, creating new early education and day care that enhances local provision, as well as supporting childminders and providing crèches. This will enable parents and carers to take up training and development opportunities. Make a positive contribution Carousel Day Nursery celebrates diversity and aims to develop a sense of community belonging by facilitating community participation, volunteering and building bridges between groups within the neighbourhood. We will work in partnership with local, national and international agencies that protect the environment and develop ecological awareness and ownership of the future. Achieve economic well being Carousel Day Nursery aims to raise self esteem, reduce social isolation, contribute to economic well being, and equip local people for employment. We will offer opportunities for training and volunteering to help local people to build up their skills and experience and get work. By providing childcare support we enable parents to overcome barriers. 5 Carousel Day Nursery 01376 556864 April 2011 Help with fees Good childcare can seem expensive - as it depends on paying qualified and experienced staff - but help may be available for working parents, students, parents of 3 and 4 year olds, and parents who want to study, train or work. All parents of three and four year olds are entitled to the Education Grant - a contribution towards the cost of a part-time nursery education place. If you are working, we can also: Help you to claim the childcare element of Working Tax Credit* (worth up to 70% a week of up to £300 a week fees for 2 children or £175 for one) if you are eligible Work with your employer to see if your salary can be reduced to pay for childcare fees through a salary sacrifice scheme, to make savings on tax and National Insurance equal up to a third of fees Make sure that your employer knows that up to £55 a week of childcare vouchers or help with fees can be given tax free * You can contact the Inland Revenue Tax Credits helpline on 0845 300 3900 or 0845 609 5000 or the Inland Revenue website at www.hmrc.gov.uk/taxcredits If you are a student, help with childcare fees may also be available We accept all childcare voucher schemes; please speak to the nursery manager for more information. There are many ways for you to pay your fees. Chip and pin is available however we do also accept cash, a receipt will always be given . when making payments for nursery fees by electronic voucher, standing order, direct debit or BAC, could you please use the following payment codes for each child as reference for fees paid: 102 is the code for Carousel Nursery 501 is the code for Carousel Out of School Club or Breakfast Club. For example: if your child attends the nursery and their name is Joe Blogg please use the reference 102Joe Blogg or 501Joe Blogg if they attend Out of School Club/Breakfast Club. We work in partnership with The Government with regard to Working tax Credits. 6 Carousel Day Nursery 01376 556864 April 2011 Meals The cost of meals is included in the nursery fees. Strawberry Fields provides our hot meals and snacks. The weekly menu will be clearly displayed within the nursery, should you have any queries please do not hesitate to approach a member of staff. Our aim is to make mealtimes a happy, social occasion. All meals served are healthy and well balanced. We try to introduce the children to a variety of tastes reflecting a variety of cultures. There is always a vegetarian alternative and special diets can be catered for, subject to medical approval. We provide homemade puree and lumpy meals for babies as well as formula milk. Water and fruit is available throughout the day. Regrettably we can not accept meals, drinks or snacks prepared at home to be consumed at nursery. This includes sweets, crisps and juices. Parents/carers may celebrate children’s birthdays by bringing in fruit and non-food items such as balloons, badges, etc. Children will be encouraged to make their own food on occasions. Please be aware that afternoon tea is a light meal and is not a substitute for a dinner. 7 Carousel Day Nursery 01376 556864 April 2011 Clothing You can expect your child to occasionally become messy due to the activities we offer. All children can access all the experiences at nursery, including paint, clay, sand and water so, Please bring your child in practical clothes that are easy to clean or clothes you’re not too bothered about getting paint splashes etc. We do encourage children to wear the aprons provided, however, putting on an apron isn’t always a child’s priority when they want to get stuck in! So please do bear this in mind. The children are actively encouraged to experience all elements of weather as long as it’s safe to do so; therefore children need to be suitably dressed according to weather conditions. We ask that parents/carers supply the following: A rain Mac/coat A sun hat Wellies Sun block at least factor 40 (please ensure you have used the sun cream previously to ensure no allergic reactions) Spare changes of clothes (especially when toilet training!) Can parents/carers ensure they clearly label their child’s possessions as children often have the same clothes. The Reggio Emilia approach 8 Carousel Day Nursery 01376 556864 April 2011 Reggio Emilia – a small town in Northern Italy – is renowned for its innovative approach to children’s learning. Some key principles include: Our approach is based on a creative, child-centred way of working with children developed in Reggio Emilia, Italy All children have potential ‘Our image of the child is rich in potential, strong, powerful, competent and, most of all connected to adults and other children’ (Loris Malaguzzi) Educators are partners, nurturers and guides Educators and artists (atelierista) facilitate children’s exploration of themes – short or long-term projects – and guide experiences of openended discovery and problem-solving. They know how to plan, observe and listen closely to children, how to ask questions, discover children’s ideas and theories, and provide occasions for discovery and learning Education is about asking questions The task of these resource people is not simply to satisfy or answer questions, but instead to help children to discover answers and, more importantly still, to help them to ask themselves good questions. The importance of the environment as an educational force Space is designed to encourage communication and relationships. There is order and beauty in the organisation of materials; every corner of space has an identity and purpose. The piazza is at the heart of the centre. Children are communicators Children have the right to use many forms of expression: words, movement, drawing, painting, building, sculpture, shadow play, collage, dramatic play, music (the ‘hundred languages’) to discover, communicate what they know and understand, what they wonder about, question and imagine. Parents as partners An active partnership in children’s learning experience – the centre is an open, welcoming place The close relationship between children’s centre and community 9 Carousel Day Nursery 01376 556864 April 2011 The child is a member of a family and a community, rather than an isolated individual. Children’s centres are a system of relations embedded in a wider social system. Behaviour We aim to help children to develop a sense of caring and respect for one another and to co-operate to encourage the development of social skills and help children learn what is acceptable behaviour to develop children’s confidence and self esteem to help children to develop self discipline and self esteem in an atmosphere of mutual respect and encouragement Health and well-being The Nursery promotes the good health of children and takes positive steps to prevent the spread of infection and appropriate measures when they are ill Unwell children The welfare and health of the children is our primary consideration, so we believe it is in the child’s best interests to be at home if they are unwell. Please speak to the nursery manager, Lianne Grace regarding symptoms and illnesses that require a child’s exclusion. If a child has a notifiable and/or communicable disease confirmed by the doctor, the Nursery should be informed and other parents/carers and staff notified. Please ensure you check our ‘communicable diseases chart located outside the nursery entrance. The parent may be required to provide a note from the Doctor or Freedom from Infection certificate before returning. When a child is considered to be well enough to be at the Nursery, they are considered to be well enough to participate in all activities. Notifiable diseases will be reported to Ofsted as required. 10 Carousel Day Nursery 01376 556864 April 2011 Medicines policy The Nursery is only able to give prescribed medication such as antibiotics or for long term illness e.g. asthma or sickle cell anaemia. If your child has been sick, had diarrhoea, has a temperature or has conjunctivitis we will ask you to keep them at home for 24 hours after their last bout. Should medicine need to be administered at nursery, parents and carers will be asked to complete a ‘medicine administration’ form. Admissions policy We welcome all children and parents, including those with additional needs, but nursery places are limited so we give first priority for those to parents who live, work or study in the Braintree. Places are allocated to existing parents, siblings of existing parents then those on our waiting list. Each place is confirmed in writing and a payment of the first month’s fees is required by the child’s start date. You will be invoiced separately. Payment is made in advance and all absences must be paid for in full. 11 Carousel Day Nursery 01376 556864 April 2011 Equal opportunities Carousel Day Nursery actively promotes equality of opportunity and anti-discriminatory practice for all children and families Children of all cultures, religions, linguistic backgrounds and abilities are treated as individuals with equal concern, in order that they should feel equally valued. All staff work to encourage each child’s self esteem and respect for others. The Nursery is open to all children regardless of their sex, disability, religion, nationality, ethnic or national origins. Any publicity will state our commitment to Equal Opportunities and promote positive images of those groups in the community who suffer discrimination. We promote the positive values of diverse cultural identities through anti-racist activities and resources. We recognise that the involvement of parents/carers in the development and monitoring of our Equal Opportunities policy is vital to its success. Safeguarding children We comply with local safeguarding procedures approved by the local Area Safeguarding Children Board and ensure that all adults working and looking after children are able to put the procedures into practice. We have a clear procedure and guidelines that we are required to follow to safeguard and protect children, based on the Safeguarding Children Board procedures and the Department of Health booklet (2003) ‘What to Do if You’re Worried A Child Is Being Abused’ We also act in accordance with The Children Act 1989, The Children Act 2004, SET Procedures – child protection guidelines, Ofsted guidelines and Every Child Matters Outcomes. (www.dh.gov.uk/safeguardingchildren/index.htm) Definition of child: under 18 years of age. This policy and all procedures apply to all children and young people regardless of gender, ethnicity, disability, sexuality or religion. Local authorities have a statutory duty to investigate where they have ‘reasonable cause to suspect that a child is suffering, or is likely to suffer 12 Carousel Day Nursery 01376 556864 April 2011 significant harm’. Children’s Services carry these responsibilities on behalf of the local authority, so the Nursery has a duty to report or seek advice from Children’s Services if we have any concerns about child abuse. One member of staff is the designated Safeguarding officer – Lianne Grace; they will have received Safeguarding children training and are responsible for liaison with Children’s Services, the Safeguarding Children Board and OFSTED in any child protection situation. If the designated person is unavailable, Rebecca Seenan – Area Manager for Essex and London Nurseries should be contacted on 07824 555658 Complaints policy If you have a complaint we wish to: 1 listen and learn 2 put things right 3 and improve our service If you have cause for complaint regarding the service we provide, you should: 1. Talk to the key person and room leader for your child to see if your complaint can be resolved 2. Please contact the Nursery Manager, Lianne Grace, should you wish to bring your complaint to her attention or if you feel your complaint hasn’t been resolved. When required, a community interpreter will be made available. 3. If the problem still cannot be resolved you should contact Rebecca Seenan – Area Manager for Essex and London Nurseries on 01621 827865 or Rebecca.seesan@4children.org.uk 4. If you are still unhappy after the Area Manager has given you a response, you can ask for your complaint to be looked into by the Head of Children’s Services, Tracy Lindsell, who can be contacted on 01621 827850 5. As part of the registration process of all early years and play provision by OFSTED you also have the right to make a complaint to OFSTED. You can do this by ringing 0300 123 1231 or writing to OFSTED Early Years, Floor 3, Royal Exchange Buildings, St. Ann’s Square, Manchester, M2 7LA. 13 Carousel Day Nursery 01376 556864 April 2011 Carousel Day Nursery Fees Full day 8am-6pm School Day 9.303.30 Am session 8am-1pm Am session 9am-1pm Pm Session 1.00pm6pm Snowflake 0-2 years Sunshine 2-3 years £38.75 24.50 £24.50 £17.50 Not available £16.50 Starlight 3-5 years £32.50 £17.50 £16.50 Clouds 3-5 years Not available Not available £23.50 Limited availability £23.50 Limited availability Not available Not available Not available £32.50 Grant Session Term Time only 9am-12pm Not available Not available Extra hour inc a meal Extra hour no meal £4.50 £4.00 £4.25 £3.50 £17.50 Not available £4.25 £3.50 Not available Free n/a n/a £17.50 Day Nursery prices include meals, snacks, nappies, wipes and formula milk. Siblings are eligible for 10% sibling discount Out of School Club Fees Carousel Out of School Club pick up from Great Bradford’s, Becker’s Green, John Ray, Lion’s Hall and White Court School. Children under 8 years old Per session £8.50 Children over 8 years old Per session £9.50 Out of School Club services from St Michaels and St Francis School operate through our sister nursery, Seesaw Day Nursery. Breakfast Club Held at Great Bradford’s School for Great Bradford’s Children 7.30 am – 8.30am Per session £2.50 Holiday Club 8am-1pm £10.75 1.00-6.00pm £10.75 8.00-6.00pm £19.50 14 Carousel Day Nursery 01376 556864 April 2011 Date registered 0-2 years Snowflake Date place required Waiting list Form 2-3 years Sunshine 3-5 years Starlight 3-5 years Clouds Out of School Club Breakfast Club Child’s full name Date of birth Address Date of birth/estimated Parent/guardian name Home telephone number Mobile telephone number Work telephone number Email address Ethnic background Please indicate the sessions required Monday AM PM Tuesday AM PM Wednesday AM PM Thursday AM PM Friday AM PM How did you hear about us? Word of mouth Flyer Other provider Other - please state While every effort will be made to offer a place to those who apply, we unfortunately cannot guarantee a place to every child on the waiting list. 15 Carousel Day Nursery 01376 556864 April 2011 Nursery visit feedback Thank you for visiting Carousel Day Nursery. We pride ourselves on providing excellent child care services and are always open to new ideas and suggestions, therefore, we would really appreciate if you could take a few minutes to reflect on your visit today. Name: (optional) Date of visit: Reason for visit: Name of staff member who accompanied you on your visit: Please rate……………….. Excellent Good Ok Poor Please give us some details What was your first impression of the nursery? How would you rate the staff member’s knowledge of the nursery? How well did the staff member answer your questions? Please rate your impression of the staff in the base rooms What did you think about the facilities in the base rooms What did you think about the facilities in the garden If you have visited any other nurseries in the area, how do we compare? Do you have any suggestions/ other comments you would like us to consider within the nursery? Yes / No Please explain: If you came to Carousel Day Nursery with an interest in placing your child here, have you made a decision? Yes / No Please explain: 16 Carousel Day Nursery 01376 556864 April 2011 Monitoring Form As we are a Children’s Centre we have to complete regular reports on our progress and families accessing our services. For monitoring purposes could you please complete the following information. This information is treated confidentially and only disclosed to the relevant authority. Thank you 1. Do you claim the childcare element of the Working Tax Credit YES/NO 2. Do you work more than 16 hours? YES/NO 3. Are you in education, training or adult learning? YES/NO Which cultural group do you consider yourself to be from? (please tick) o o o o o o o o o o o White Asian or black British Asian/Indian (including born in Britain) Irish (including Eire) United Kingdom Other European (please specify) Mixed Race Asian/ Chinese (including born in Britain) Asian/Other (including born in Britain) Caribbean/West Indian (including born in Britain) Other countries (please specify) 17 Carousel Day Nursery 01376 556864 April 2011