BREVARD PUBLIC SCHOOLS JOB DESCRIPTION Information Technology Business Analyst QUALIFICATIONS Bachelor's degree in a related field such as information technology, finance, computer science, mathematics, business administration or economics. Two to four years of experience in analysis of the business, business processes, and information systems used to manage information. Documented examples of workflow process analysis. Valid Florida Driver License. Reports to: Department Manager Supervisor’s Superior: Assistant Superintendent – Educational Technology Supervises: N/A Job Goal Plans and performs analysis of organizational functions, processes, and activities to improve computer-based business applications for the most effective use of money, materials, equipment, and human capital. Conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. KNOWLEDGE, SKILLS, & ABILITIES Knowledge of: principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. computer hardware and software, including applications and programming. administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. Skills: Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Time Management — Managing one's own time and the time of others. Instructing — Teaching others how to do something. Quality Control Analysis — Conducting tests and inspections of services, or processes to evaluate quality or performance. Ability to: listen to and understand information and ideas presented through spoken words and sentences. communicate information and ideas in speaking so others will understand. read and understand information and ideas presented in writing. combine pieces of information to form general rules or conclusions. communicate information and ideas in writing so others will understand. apply general rules to specific problems to produce answers that make sense. arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). speak clearly so others can understand you. identify and understand the speech of another person. -1- PERFORMANCE RESPONSIBILITIES: ESSENTIAL FUNCTIONS (ILLUSTRATIVE ONLY) Gather and organize information on problems or procedures and analyze data to develop solutions or alternative methods. Utilizes available computer systems resources and personnel to carry out analysis to support management's quest for performance improvement. Analyzes information, forecasts, methods, schedules, systems, processes, and procedures to determine most useful business solutions for the organization. Proposes alternative solutions to management as to courses of action that best meet the organization's goals. Duties are concerned with the standardization and improvement of web-based business systems. Works closely with senior managers to identify and solve a variety of web-based business system problems. Analyzes requirements, procedures, and problems to automate processing or to improve existing business systems. Confers with personnel of organizational units involved to analyze current operational procedures and identify problems. Solicits from management symptoms of problem, formally defines the problem, breaks problem into component parts, and gathers information about each of these parts from a variety of sources. Writes description of business needs, business program functions, and steps required to develop or modify computer-based business systems. Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system. Studies existing computer-based business systems to evaluate effectiveness to improve production or workflow solutions. Plan study of work problems and procedures, such as organizational change, communications, or information flow. Design, evaluate, recommend, and approve changes of forms and reports. Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy. Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes. Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements. Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program. Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures. Provide outstanding customer service, and use positive interpersonal communication skills. Make all decisions and perform all tasks in accordance with Brevard Public Schools’ Organizational Values. Ensure compliance with Board rules and applicable federal laws and regulations. PHYSICAL DEMANDS & WORKING CONDITIONS (ADA Compliance) Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. The worker is not substantially exposed to adverse environmental conditions such as in typical office or administrative work. The Brevard County School District will provide reasonable accommodations to qualified individuals with disabilities to allow them to perform the essential functions of the job when such individuals request an accommodation. EVALUATION Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of personnel. Terms of Employment SALARY SCHEDULE: PAY GRADE: PAY CODE: PAY TYPE: PAY DAYS: FLSA STATUS: COMPENSATION & CLASSIFICATION DETAILS Bargaining – Prof/Tech Salary M C 12 Month Exempt DATE DEVELOPED: DATES REVISED: DATES BOARD APPROVED: ADA CODE: FUNCTION: Classification: May 4, 2009 May 26, 2009 WC1 District Technology EAP Draft Developed By: Steve Muzzy, Assistant Superintendent – Educational Technology______________________ FOR HR USE ONLY: Labor Relations Services: Joy Salamone ________________________________________________ Compensation Services: Terrilynn Berry ________________________________________________ Job Recommendation: Susan Standley _________________________________________________ -2 -