Address (street or PO Box, City, State, ZIP
H: xxx-xxx-xxxx, M: xxx-xxx-xxxx
eeeeeeeee@eeeee.eee
Name
Qualifications Brief
A communication professional with a multifaceted background in writing, editing, and information design. Primary
strengths include …. Additional skills include …. A dependable, innovative team player who scrutinizes the big picture
and attends to details.
Experience
Administrative Assistant, CBA_1 Corporation, Sometown, NC. Plan meetings, organize correspondence, and audience
analysis. Prepare needs analysis and design instructional and evaluation materials for a variety of media. (11/12 –
Present)
Instructional Designer and Consultant (freelance), Cary, NC. Prepared front-end analyses and design documents.
Prepared Instructional Design and Development Process plan delineating a systematic approach to training design
and development. Created document templates and instructional style guide. Revised instructor-led class on
network diagnostics software. (4/00 – 10/00)
Instructional Designer and Technical Editor, CBA_2 Corporation, Chapel Hill, NC. Prepared instructional design and
technical communication style guide with writer tips and documentation goal-setting as well as punctuation and
formatting guidelines. Working from a curriculum dependent on instructor-led training and CBT, created web-based
training curriculum based on use of single-source training modules. (10/99 – 3/00)
Software Quality Control Analyst, CBA_3 Corporation, Durham, NC. Wrote and edited user documentation. Created
technical communication style guide for external and internal documentation. Prepared software requirements and
testing scenarios to ensure adherence to U.S. Food and Drug Administration regulations. (11/98 – 10/99)
Database Analyst (freelance), Sometown, NC. Designed and developed technical training course materials for the
classroom. Performed quality assurance edits. Created process templates for worldwide technical training projects.
(5/97 – 11/98)

Wrote guide for clinical research financial management software at Some Corporation.

Documented internal marketing support software, compiling software specifications and requirements at
SumCorporation. Prepared editing and writing guidelines; prepared information designs.
Staff Programmer, BMI Corporation, Atlanta, GA, and Research Triangle Park, NC. Evaluated and revised marketing
communications (print, multimedia) to improve potential customers’ first impression of BMI products. Edited,
designed, and wrote technical information for networking and office software. Tutored writers and editors on
communication strategies. (4/89 – 12/96)

Revised technical writing procedures to centralize common writing tasks and files. The time required went from
30 writer-workdays to 5 editor-workdays, an 83% reduction in labor.

Incorporated technologies such as web-based audience analysis for management library. The guide received an
Excellence award from the Society for Technical Communication Carolina Chapter in 1995.
Senior Staff Instructional Developer, BMI Corporation, Marietta, GA. Assisted course developers in writing effective
and efficient instruction. Consulted with subject matter experts and course developers to design self-study
multimedia courses for service technicians. (10/84 – 4/89)
Education

Master of Science, Mathematics; The University of Iowa, Iowa City

Bachelor of Science, Chemistry; University of North Carolina at Greensboro
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NAME [ALL CAPS]
Professional Activities and Honors

Excellence award from the Georgia Chapter of Society for MyProfession.

Winner, Award for Achievement, Dale Carnegie Effective Speaking and Human Relations course.
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