MODULE ASSIGNMENT COST MANAGEMENT & Composed by: Maylinda Irmayanti 023111146 EXCELLENT CLASS TRISAKTI UNIVERSITY PREFACE The writer would like to acknowledge her countless thanks to the Most Gracious and the Most Merciful, ALLAH SWT who always give her all the best of this life and there is no doubt about it. Shalawat and Salaam to the Prophet Muhammad SAW and his family. This paper is presented to fulfill one of the requirements in accomplishing 5th semester final project ‘Cost Management’ courses. In this paper the writer present the result of analyzing cost management in Bayerische Motoren Werke or in English named Bavarian Motor Works (BMW) company. The writer collected the data before she made this paper. In the process of making this paper, of course the writer got the guidance, direction, correction, and advice. For the sense gratitude that deep inside, the writer also wish to express many thanks to: Mrs. DR. Yvonne Augustine, Ak, MM. as lecturer Cost Management My parents who always encouraged me to complete this paper All friends in excellent class B that help me and support me to made this assignment Hopefully, this paper can be useful for readers and expanding horizons about implementation of cost management in the real company. And do not forget also the writer apologizes for any shortcomings here and there of the paper’s authors do. Please critique and suggestions. Thank you. Jakarta, November 3rd, 2013 Maylinda Irmayanti Cost Management Module Assignment Page 1 TABLE OF CONTENT PREFACE ………………………………………………………………………………….. 1 TABLE OF CONTENT ……………………………………………………………………. 2 CHAPTER I INTRODUCTION …………………………………………………………. 3 1.1 Background ………………………………………………………………… 3 1.2 Problem Statement …………………………………………………………. 3 1.3 Objective …………………………………………………………………… 3 1.4 Methodology ……………………………………………………………….. 4 1.5 Systematization …………………………………………………………….. 4 1.6 Company Profile …………………………………………………………… 4 1.6.1 BMW Group ………………………………………………………… 4 1.6.2 Volkswagen Group ………………………………………………….. 7 CHAPTER II LITERATURE REVIEW …………………………………………………. 10 2.1 Cost Management and Strategy …………………………………………… 10 2.1.1 Cost Leadership ……………………………………………………. 10 2.1.2 Differentiation ……………………………………………………….10 2.2 Contemporary Management Techniques ………………………………… 10 2.2.1 The Balanced Scorecard ……………………………………………..10 2.2.2 Sustainability ……………………………………………………… 11 2.2.3 SWOT Analysis …………………………………………………….. 11 2.2.4 Value Chain ………………………………………………………….12 2.3 Activity-Based Costing ……………………………………………………..12 2.4 Six Sigma ………………………………………………………………….. 12 2.5 Lean Accounting …………………………………………………………… 13 CHAPTER III RESULT OF IMPLEMENTATION ………………………………………..14 3.1 Cost Management and Strategy ……………………………………………..14 3.1.1 Vision, Mission, and Strategy ……………………………………….. 14 3.1.2 SWOT Analysis …………………………………………………… 16 3.1.3 Value Chain …………………………………………………………. 20 3.1.4 Balanced Scorecard and Sustainability ………………………………22 3.2 Decision Process …………………………………………………………….27 3.3 ABC System ……………………………………………………………… 29 3.4 Six Sigma …………………………………………………………………... 36 3.5 Lean Accounting …………………………………………………………… 37 3.5.1 Supplier ……………………………………………………………… 37 3.5.2 Implementation of Supply Chain Management …………………….. 39 3.6 Environmental Accounting ………………………………………………… 40 3.6.1 Environmental Activities ……………………………………………. 40 3.6.2 Environmental Plan ………………………………………………….. 55 3.6.3 Environmental Benefit ………………………………………………. 57 CHAPTER IV CONCLUSION …………………………………………………………….. 63 REFERENCES …………………………………………………………………………….. 64 Cost Management Module Assignment Page 2 CHAPTER I INTRODUCTION 1.1 Background Every company must have the vision to be achieved and the mission will be in the running. How companies achieve that vision in accordance with their respective companies in running it. Therefore the company with all their hard work to make strategies to support the operations of the company in order to reach their vision. They also used various approaches to achieve that vision, such as using the balanced scorecard or sustainability. The company also makes the value of their company is high so that customers will be loyal to the company. Therefore the company is building a strong value chain. The company is also maintaining the effectiveness and efficiency of the company in many ways. As in calculating cost of production resulting in lower costs, companies can use the ABC system which divides the cost drivers to each activity. Because of the wide variety of ways to create the production company to effective and efficiency so it takes the right decision making by managers that the company can achieve the goals of the company. Nowadays, companies must create value higher in the society so that the society loyal to the product produced by companies. One of them is by keeping the environment and help the community with social programs, such as charity. Therefore many companies do Corporate Social Responsibility (CSR) to show how care they are to the environment. By keeping the environment around them, the companies will get benefit as well, namely the effectiveness and efficiency of their production due to CSR can reduce the cost of production of the company. 1.2 Problem Statement Based on background issues this paper contains cost management of BMW Group compare to Volkswagen Group. Here is the problem that I want to solve: 1. How BMW Group and Volkswagen Group reach their vision? 2. How BMW Group and Volkswagen Group implemented the ABC system in their daily activities? 3. How BMW Group and Volkswagen Group doing their decision making process? 4. Who is the supplier from each company? 5. What are the environmental activities of their companies? 6. What is the environmental plan in each company? 7. What is the environmental benefit in each company? 1.3 Objectives The general objectives of writing this paper is to investigate the cost management that implement in Bayerische Motoren Werke or in English Bavarian Motor Works (BMW) company to compare with its rival Volkswagen Group (VW). Cost Management Module Assignment Page 3 1.4 Methodology The process of making this paper is adopted by looking for all of the information from internet and website of BMW company. The writer also use the method of literature and content analysis method by adopting the theories in the text book that the writer usually use which is Cost Management a Strategic Emphasis 6th edition. Additionally, the writer also ask to her lecturer who always give the information to the writer and help her along the way. 1.5 Systematization This paper is arranged in a sequence in the form of chapter in which each chapter consist of several sub-chapters in order to facilitate the reader understand the core of this paper. Here’s part of it: CHAPTER I : INTRODUCTION Background of cost management, problem statement, objectives, and company profile of BMW company CHAPTER II : LITERATURE REVIEW Consist of theory about balanced scorecard, CHAPTER III : RESULT OF IMPLEMENTATION Consist of result of implementation balanced scorecard, CHAPTER IV : CONSLUSION This chapter contains two things. The first is conclusion and detailed data that has been described in chapter III. It also included suggestions that results of writers mind. 1.6 Company Profile 1.6.1 BMW Group Bayerische Motoren Werke AG or in English Bavarian Motor Work, commonly known as BMW or BMW AG, is a German automobile, motorcycle and engine manufacturing company founded in 1916. BMW headquartered in Munich, Bavaria, Germany. It also owns and produces Mini cars, and is the parent company of Rolls-Royce Motor Cars. BMW produces motorcycles under BMW Motorrad. In 2010, the BMW group produced 1,481,253 automobiles and 112,271 motorcycles across all its brands. BMW is part of the “German Big 3” luxury automakers, along with Audi and Mercedes-Benz, which are the three best-selling luxury automakers in the world. Business Segments The BMW Group – one of Germany’s largest industrial companies – is one of the most successful car and motorcycle manufacturers in the world. With BMW, MINI and Rolls-Royce, the BMW Group owns three of the strongest premium brands in the automobile industry. The vehicles manufactured by BMW set the highest standards in terms of aesthetics, dynamics, technology and quality, borne out by the company’s leading position in engineering and innovation. In addition to its strong position in the Cost Management Module Assignment Page 4 motorcycles market with the BMW brand, the BMW Group also offers a successful range of financial services. Locations Headquarters BMW Group activities worldwide are coordinated from the corporation’s head office in Munich. A city landmark, the “four-cylinder” tower at the Olympic park is the nerve centre of organization which covers over 150 countries. Research and development BMW Group research and development centre are: BMW Group Research and Innovation Centre (FIZ), Munich; BMW Group Research and Technology, Munich; BMW Group Car IT, Munich; Innovation and Technology Centre in Landshut Plant; BMW Group Designworks, Newbury Park, USA; BMW Group Engineering and Emissions Test Centre, Oxnard, USA; BMW Group Technology Office, Palo Alto, USA; BMW Motoren GmbH Steyr, Austria; BMW Group Technology Office, Tokyo, Japan; BMW Group Development Office, Beijing, China. Production The worldwide production network of the BMW Group is the backbone for growth in all BMW global markets. The BMW Group currently has 28 productions facilities in 13 countries. Sales and marketing BMW Group marketing subsidiaries are present in the following countries: Argentina, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Great Britain, Greece, Hungary, Indonesia, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Singapore, Poland, Portugal, Russia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, USA. Compliance The BMW Group’s corporate culture is characterized by clear responsibility, mutual respect and trust. Lawful conduct and fair competition are integral to BMW business activities and an important condition for securing the long-term success of BMW company. BMW primary goal is to avoid risks which could jeopardize the trust BMW customers, shareholders, business partners and the general public place in the BMW Group. For this purpose, the BMW Group has established a Compliance Organization equipped with instruments and measures to help associates and managers handle legal risks and therefore ensure legal compliance. Measures to prevent corruption and anti-trust risks are particular focus. Together, the BMW Group Compliance Organization and the BMW Group’s environmental and social initiatives from the cornerstones or BMW corporate responsibility. Cost Management Module Assignment Page 5 Brands BMW MINI Cost Management Module Assignment Page 6 Rolls-Royce Motor Cars BMW Motorrad 1.6.2 Volkswagen Group Volkswagen Group (parent company Volkswagen Aktiengesellschaft) is a German multinational automotive company headquartered in Wolfsbrug, Lower Saxony, Germany. It is the largest automotive company in the world measured by revenue. It designs, manufactures and distributes passenger and commercial vehicles, motorcycles, engines, and turbo machinery and offers related services including financing, leasing and fleet management. In 2012, it produced the thirdlargest number of motor vehicles of any company in the world, behind General Motors and Toyota. It has maintained the largest market share in Europe for over two decades. As of 2013, it ranked ninth in the Fortune Global 500 list of the world's largest companies. Volkswagen Group sells passenger cars under the Audi, Bentley, Bugatti, Lamborghini, Porsche, SEAT, Skoda and Volkswagen marques. It is divided into two primary divisions, the Automotive Division and the Financial Services Division, and has approximately 340 subsidiary companies. The company has Cost Management Module Assignment Page 7 operations in approximately 150 countries and operates 100 production facilities across 27 countries. It holds a 19.9% non-controlling shareholding in Suzuki and has two major joint-ventures in China-FAW-Volkswagen and Shanghai Volkswagen. Volkswagen was founded in 1937 to manufacture the car which would become known as the Beetle. The company’s production grew rapidly in the 1950s and 1960s, and in 1965 it acquired Auto Union, which subsequently produced the first post-war Audi models. Volkswagen launched a new generation of front-wheel drive vehicles in 1970s, including Passat, Polo and Golf, the latter became its bestseller. Volkswagen acquired a controlling stake in SEAT in 1986, making it the first nonGerman marquee of the company, and acquired control of Skoda in 1994, of Bentley, Lamborghini and Bugatti in 1998, Scania in 2008 and of Ducati, MAN and Porsche in 2012. The company’s operations in China have grown rapidly in the past decade with the country becoming its largest market. Volkswagen Aktiengesellschaft is a public company and has a primary listing on the Frankfurt Stock Exchange, where it is a constituent of the DAX index, and secondary listings on the London Stock Exchange, Luxembourg Stock Exchange, New York Stock Exchange and SIX Swiss Exchange. As of September 2012, the government of Lower Saxony holds 12.7% of the company’s shares, granting it 20% of the voting rights. History Volkswagen was founded on May 28 1937 as the Gesellschaft zur Vorbereitung des Deutschen Volkswagens mbH (“Society for the preparation of the German People’s Car”, abbreviated to Gezuvor) by the National Socialist Deutsche Arbeitsfront (German Labor Front). The purpose of the company was to manufacture the Volkswagen car, originally referred to as the Porsche Type 60, then the Volkswagen Type 1, and commonly called the Volkswagen Beetle. This vehicle was designed by Ferdinand Porsche's consulting firm, and the company was backed by the support of Adolf Hitler. On 16 September 938, Gezuvor was renamed Volkswagenwerk GmbH ("Volkswagen Factory limited liability company"). In 1960, upon the flotation of part of the German federal government's stake in the company on the German stock market, its name became Volkswagenwerk Aktiengesellschaft (usually abbreviated to Volkswagenwerk AG). From the late 1970s to 1992, the acronym V.A.G was used by Volkswagen AG as a brand for group-wide activities, such as distribution and leasing. Contrary to popular belief, "V.A.G" had no official meaning, and was never the name of the Volkswagen Group. On 30 September 1982, Volkswagenwerk made its first step expanding outside of Germany by signing a co-operation agreement with the Spanish car manufacturer SEAT, S.A. Three prestige automotive marques were added to the Volkswagen portfolio in 1998: Bentley, Lamborghini and Bugatti. Cost Management Module Assignment Page 8 From 2002 up to 2007, the Volkswagen Group's automotive division was restructured so that two major Brand Groups with differentiated profile would be formed, the Audi Brand Group focused on more sporty values – consisted of Audi, SEAT and Lamborghini – and the Volkswagen Brand Group on the field of classic values – consisted of Volkswagen, Skoda, Bentley and Bugatti – with each Brand Group's product vehicles and performance being respectively under the higher responsibility of Audi and Volkswagen brands. Operations Rooted in Europe, the Volkswagen Group operates in 153 countries. Volkswagen Passenger Cars is the Group's original marque, and the other major subsidiaries include passenger car marques such as Audi, Bentley, Bugatti, Lamborghini, Porsche, SEAT, and Škoda. Volkswagen AG also has operations incommercial vehicles, owning Volkswagen Commercial Vehicles, along with controlling stakes in truck, bus and diesel engine manufacturers Scania AB and MAN SE. Brands Our activities may focus on the automobile, but the Volkswagen Group is far more than just a carmaker. A wide variety of mobility-related services round off our portfolio. Uniting a wide variety of brands and companies with all their individual characteristics and focuses under one umbrella is a great challenge, especially as the Volkswagen Group is committed to maintaining their individual identities. But this is the only way all the brands and companies can make their own contributions to the common value stream and form cornerstones of the Group. The model range of the Volkswagen Group - Overview including Links to the international Brand Websites. Cost Management Module Assignment Page 9 CHAPTER II LITERATURE REVIEW 2.1 Cost Management and Strategy In developing a sustainable competitive position, each firm purposefully or as a result of market forces arrives at one of the two competitive strategies: cost leadership or differentiation. 2.1.1 Cost Leadership Cost leadership is competitive strategy in which a firm outperforms competitors in producing products or services at the lowest cost. The cost leader normally has a relatively large market share and tends to avoid niche or segment markets by using the price advantage to attract a large portion of the board market. A potential weakness of the cost leadership strategy is the tendency to cut costs in a way that undermines demand for the product or service. 2.1.2 Differentiation Differentiation is a competitive strategy in which a firm succeeds by developing and maintaining a unique value for the product or service as perceived by consumers. The differentiation strategy is implemented by creating a product or service that is unique in some important way, usually higher quality, customer service, product features, and innovation. A weakness of the differentiation strategy is the firm’s tendency to undermine its strength by attempting to lower costs or by ignoring the necessity of having a continual and aggressive marketing plan to reinforce the differentiation. 2.2 Contemporary Management Techniques Management accountants, guided by a strategic focus, have respond to the six changes in the contemporary business environment with 13 methods that are useful in implementing strategy. The first six methods are the balanced scorecard/strategy map, value chain, activity-based costing, business intelligence, target costing, and life-cycle costing. The next seven methods help to achieve strategy implementation through a focus on process improvement: benchmarking, business process improvement, total quality management, lean accounting, the theory of constraints, sustainability, and enterprise risk management. The writer will explain some of them. 2.2.1 The Balanced Scorecard The balanced scorecard (BSC) is an accounting report that includes the firm’s critical success factors in four areas: Financial Performance – Measures of profitability and market value, among others, as indicators of how well the firm satisfies its owners and shareholders. Customer Satisfaction – Measures of quality, service, and low cost, among others, as indicators how well the firm satisfies its customers, Cost Management Module Assignment Page 10 Internal Processes – Measures of the efficiency and effectiveness with which the firm produces the product or service. Learning and Growth – Measures of the firm’s ability to develop and utilize human resources to meet its strategic goals now and into the future. Here is the picture of balanced scorecard The strategy map is a method, based on the balanced scorecard, that links the four perspectives in a cause-and-effect diagram. 2.2.2 Sustainability Sustainability means the balancing of the company’s short- and long-term goals in all three dimensions of performance – social, environmental, and financial. 2.2.3 SWOT Analysis SWOT analysis is a systematic procedure for identifying a firm’s critical success factor: its internal strengths and weaknesses and its external opportunities and threats. Strength are skills and resources that the firm has more abundantly than other firms. Skills or competencies that the firm employs especially well are called core competencies. The concept of core competencies is important because it points to areas of significant competitive advantage for the firm. In contrast, weaknesses represent a lack of important skills or competencies relative to the presence of those resources in competing firms. Opportunities and threats are identified by looking outside the firm. Opportunities are important favorable situations in the firm’s environment. Demographic trends, changes in regulatory matters, and technological changes in industry might provide significant advantages or disadvantages for the firm. In Cost Management Module Assignment Page 11 contrast, threats are major unfavorable situations in the firm’s environment. These might include the entrance of new competitors or competing products, unfavorable changes in government regulations, and technological change that is unfavorable to the firm. 2.2.4 Value Chain Value-chain analysis is a strategic analysis tool used to better understand the firm’s com-petitive advantage, to identify where value to customers can be increased or costs reduced,and to better understand the firm’s linkages with suppliers, customers, and other firms in theindustry. The activities include all steps necessary to provide a competitive product or serviceto the customer. For a manufacturer, this starts with product development and new producttesting, then to raw materials purchases and manufacturing, and finally sales and service. 2.3 Activity-Based Costing Activity-based costing (ABC) is a method for determining accurate costs. While ABC is a relatively recent innovation in cost accounting, it is rapidly being adopted by companies across many industries and within government and not-for-profit organizations. An activity is a specific task or action of work done. An activity can be a single action or an aggregation of several actions. A resource is an economic element needed or consumed in performing activities. A cost driver is a factor that cause or relates to change in the cost of an activity because cost drivers cause or relate to cost changes, measured or quantified amounts of cost drivers are excellent bases for assigning resource costs to activities and for assigning the cost activities to cost objects. Activity-based costing (ABC) is a costing approach that assigns resource costs to cost object such as products, services, or customers based on activities performed for the cost objects. ABC recognizes the casual or direct relationships between resource costs, cost drivers, activities, and cost objects in assigning costs to activities and then to cost object. ABC assigns factory overhead costs to cost objects such as products or services by identifying the resources and activities as well as their costs and amounts needed to produce output. Steps in developing ABC system: 1. Identify Resource Costs and Activities 2. Assign Resource Costs to Activities 3. Assign Activity Costs to Cost Object Benefit of ABC System is better profitability measures, better decision making, process improvement, cost estimation, and cost of unused capacity. 2.4 Six Sigma Six sigma is an overall strategy to accelerate improvements and achieve unprecedented performance levels by focusing on characteristics that are critical to customers and identifying and eliminating causes of errors or defects in processes. Six Sigma is based on a simple problem-solving methodology, DMAIC – Define, Measure, Cost Management Module Assignment Page 12 Analyze, Improve, and Control. Typically, the application of Six Sigma is done using cross-functional teams, more or less on a consulting project basis. Implementation tips of six sigma are: First and foremost, provide necessary leadership and resources Implement a reward system Provide ongoing training Judiciously select early projects Break up difficult projects Avoid employee lay-offs 2.5 Lean Accounting Accounting for lean (lean accounting) uses value streams to measure the financial benefits of a firm’s progress in implementing lean manufacturing. Lean accounting places the firm’s product and services into value streams, each of which is a group of related products or services. There are three reasons why improvements in financial results typically appear later than operating improvements from implementing lean manufacturing: 1. Customers will benefit from the improved manufacturing flexibility by ordering in smaller, more diverse quantities. 2. Improvements in productivity will create excess capacity 3. Because full-cost accounting methods include all manufacturing costs as part of product cost, fixed manufacturing costs are included in the balance sheet as part of inventory until the product is sold. Cost Management Module Assignment Page 13 CHAPTER III RESULT OF IMPLEMENTATION 3.1 Cost Management and Strategy 3.1.1 Vision, Mission, and Strategy Like other companies, BMW group has it own vision and mission in achieving the goals of the company. Here are the vision and mission from BMW group. Vision: To be a leader in the future development of individual mobility Mission: The BMW Group is the world’s leading provider of premium products and premium services for individual mobility. BMW group between cost leadership strategy and differentiation strategy, they using differentiation strategy. It can look in their product such as BMW, Rolls Royce, Mini, and Motorrad. Their cost to produce their product is not cheap because BMW is have their specialty to make a luxury car that’s why BMW using differentiation strategy. BMW Group has a strategy too. To meet any challenges in their business, BMW group formulated their Strategy Number ONE, which aligns the BMW Group with two targets: to be profitable and to enhance long-term value in times of change. And this applies to technological, structural as well as cultural aspects of BMW group company. Since 2007, BMW group have been implementing various initiatives in keeping with strategy’s for pillars: Growth, Shaping the Future, Profitability and Access to Technologies and Customers. BMW activities will remain firmly focused on the premium segments of the international automobile markets. BMW mission statement up to the year 2020 is clearly defined: the BMW Group is the world’s leading provider of premium products and premium services for individual mobility. In the other hand, the competitors of BMW Group such as Volkswagen Group has it own vision, mission, and strategy to achieving it goals of the company. Here is the vision, mission, and strategy of Volkswagen Group. Vision: Be the best solution in financial services to the clients and dealers of Volkswagen Group. Mission: Strengthen Volkswagen Group business through innovative, competitive and profitable financial services, overcoming the expectations of clients, dealers, employees and shareholders. Cost Management Module Assignment Page 14 The strategy that used by Volkswagen Group is same with BMW Group which is differentiation strategy because of the same reason with BMW Group. It is show in their product such as Volkswagen, Audi, Bugatti, Ducati, Seat, etc. Volkswagen Group strategy 2018 focuses on positioning the Volkswagen Group as a global economic and environmental leader among automobile manufacturers. They have defined four goals that are intended to make Volkswagen the most successful and fascinating automaker in the world by 2018: Volkswagen intends to deploy intelligent innovations and technologies to become a world leader in customer satisfaction and quality The goal is to increase unit sales to more than 10 million vehicles a year; in particular, Volkswagen intends to capture an above-average share of the development of the major growth markets Volkswagen intends to increase its return on sales before tax to tat least 8% so as to ensure that the Group’s solid financial position and ability to act are guaranteed even in difficult market periods Volkswagen aims to become the top employer across all brands, companies and regions; this is necessary in order to build a first-class team We are focusing in particular on the environmentally friendly orientation and profitability of our vehicle projects so that the Volkswagen Group has the right products for success even in more challenging economic conditions. At the same time, this will mean that capital expenditure remains at manageable levels. Our attractive and environmentally friendly range of vehicles, which we are steadily and judiciously expanding, and the excellent position enjoyed by our individual brands in the markets worldwide, are key factors allowing us to leverage the Group’s strengths and to systematically increase our competitive advantages. Our activities are primarily oriented on setting new ecological standards in the areas of vehicles, powertrains and lightweight construction. Our modular toolkit system, which we are enhancing on an ongoing basis, allows us to constantly improve production efficiency and flexibility, thus increasing the Group’s profitability. In addition, we want to expand the Volkswagen Group’s customer base by acquiring new, satisfied customers around the world. In addition, we aim to increase satisfaction among our existing customers. We shall continue the measures we are currently taking to improve our productivity and quality regardless of the economic situation and without any time limit. Key elements include standardizing processes in both the direct and indirect areas of the Group and reducing throughput times in production. Together with disciplined cost and investment management, these efforts play a major role in ensuring that we reach our long-term profitability targets and safeguard solid long-term liquidity. Strategy Map helps the company set the best way to achieve the goals in short, medium and long terms. With this powerful management scorecard tool, it is possible to align all employees and their personal goals to the company’s ones. That way, everyone understands how their activities contribute to make Volkswagen Serviços Financeiros achieve its objectives. Cost Management Module Assignment Page 15 Complementing the effectiveness of our Strategy Map, we have FSWay values, that provide supporting pillars of the strategy. All these links together allow the company to seek long-term goals, shared by our headquarters, known as WIR2018. This way, everyone understands the importance of our Strategy Map (101% Performance), our Values (FSWay) and how to achieve our long-term goals (WIR2018). Source: http://volkswagenag.com 3.1.2 SWOT Analysis Here is the SWOT analysis for BMW Group: Strength 1. Constant product innovations and technological advancements 2. Diversified portfolio including SUVs and Luxury Sedans as well as sports car 3. Most of the cars are equipped with iDrive, an in-car infotainment system, which connects all the inner functionalities and capabilities 4. Great styling and elegant interiors 5. One of the oldest car manufactures and have a strong market presence and legacy Cost Management Module Assignment Page 16 Weakness 6. Diversification in business through brands like Mini and Motorrad as well as Husqvarna 7. Excellent advertising and top of the mind luxury brand, also involved in motorsport and sponsorship of global events 8. Nearly 100,000 employees and produces approx 1.5 million cars per annum 9. Environment friendly vehicles. The company tries to develop environment friendly cars by making them more efficient. It offers nearly 20 models that emit CO2 as low as 140g/km. To make BMW cars more environment friendly firm’s engineers develop new types of fuels, such as hydrogen, too 10. Corporate Social Responsibility (CSR). BMW is strongly committed to the environment protection, employee and community well-being and sustainability programs. The company invests large sums in employee health management, programs promoting balanced work life, sustainability requirements for its suppliers and producing zero waste at its plants 11. Highly skilled workforce. Quality cars requires premium materials and skilled workforce and BMW employs only the most skilled workers to produce its vehicles. BMW sets up its assembly plants at the countries, such as USA and Germany, where there is only the most skilled vehicles assemblers 1. Strong competition from other luxury manufactures means constant fight for market share 2. Being a popular brand, minor controversies are blown out of proportion which affects the image 3. High cost structure. Producing quality cars and hiring skilled workforce results in high costs for the business. BMW cost structure is higher than of its biggest competitors such as Toyota, GM, and Volkswagen 4. Weak brand portfolio. BMW Group manufactures and sells only 3 brands: BMW, MINI, and Rolls Royce. Although these brands perform well in their segments, they are unable to serve large market needs. Therefore, BMW has introduce more brands to its portfolio to meet diverse consumer needs 5. Perception of high prices. BMW manufactures luxury cars that require best quality materials, skilled workforce and a great brand image. All this result at a higher car prices that are often considered as too pricey compared to other cars prices 6. Too few acquisitions and strategic partnerships. 90% of BMW growth is organic and only 10% is form acquisitions. Without acquisitions, the company finds it hard to grow even with exclusive engineering capabilities. Thus, if the company wants to grow Cost Management Module Assignment Page 17 1. 2. 3. 4. 5. 6. Opportunity 7. 8. 1. 2. 3. Threats 4. 5. 6. significantly, it has to acquire more brands and enter into more strategic partnerships. Expanding automobile market and available space for competitors Increasing the offered product portfolio along with diversification The reputation and brand identity earned by so many years of existence, can be laveraged to acquire new customers More inclination of affluent customers to purchase international brand Augmenting the distribution and service network in various countries Increasing fuel prices. Increasing fuel prices open up large markets for BMW hybrid and hydrogen cars as consumers shift towards cheaper fuel types Positive attitude towards “green” vehicles. Today consumers are more aware of the negative effects (air pollution) caused by cars fueled by petrol and diesel. Large quantities of CO2 emissions intensify greenhouse effect and negatively impact the life on earth. Thus, consumers are more likely to buy new hybrid and hydrogen fueled cars that emit less or no CO2 at all New emissions standards. A new wave for stricter regulations on vehicle emission standards would positively affect BMW position in automotive industry. The firm produces one of the most ecological vehicles and has introduced hydrogen fuels that emit zero CO2. New vehicle emission regulations would mean 0 additional investment for BMW while its competitors would have to invest large sums of money to comply with regulations and lose a share of profits Decreasing fuel prices. Due to increasing extraction of shale gas, future fuel prices should drop and make electric, hybrid and hydrogen cars less attractive. This creates huge losses for BMW most ambitious projects, hydrogen fueled and electric cars Competition from other big automobiles giants Competitive products offering same level features at a lesser price Product innovations and frugal engineering by competitors Rising raw material prices. Rising prices for raw material will lift the costs for auto manufactures and result in squeezed profits Growing euro exchange rate. BMW earns part of its profits outside the euro zone. Exchange rate fluctuations threaten BMW profits if the euro will start appreciating against other currencies Cost Management Module Assignment Page 18 We already see the SWOT analysis of BMW Group. Now we see the SWOT analysis for one of BMW Group competitors is Volkswagen Group to compare the SWOT analysis from BMW Group with Volkswagen Group. Here is the SWOT analysis of Volkswagen Group. Strength Weaknesses Opportunity 1. Global presence. Volkswagen operates in 153 countries worldwide and was the third biggest auto manufacturer in 2012, down from the 1st place in 2011. The company manufacturers its cars in 100 plants in Europe, North and South America, Asia, Africa and Oceania. 2. Strong brand portfolio. The business owns and sells 13 automotive brands: Audi, Bentley, Bugatti, Lamborghini, Porsche, SEAT, Škoda, Volkswagen, MAN, Scania and other commercial vehicles. With such wide range of vehicles models the company satisfies nearly all consumer needs and have an access to an immense consumer market. 3. Synergy. Volkswagen Group benefits from the synergy created between all 13 separate automotive brands. All 13 separate companies share a part of research and development and servicing costs, learn from each other best practices and shares distribution channels. 4. Strong presence in China. China is the largest automotive market and is an emerging economy that grows steadily. It also the biggest market for Volkswagen vehicles where the company captures nearly 20% of the market mainly with its Audi and Volkswagen brands. 5. Well performing brands. Without its namesake brand, the company owns a few other very successful brands, including Audi and Porsche. Audi brand is valued at $7 billion, while Porsche is valued at $5 billion. Audi is also the second biggest brand in the firm’s portfolio and is growing impressively. 1. Weak position in the US passenger car market. In 2012, Volkswagen had only about 5% market share in the US passenger car market. US is the second largest automotive market in the world and weak Volkswagen’s position there results in comparably lower sales. 2. Most cars are not environment friendly. Volkswagen owns three sport car brands Porsche, Lamborghini and Bugatti that emit high amount of CO2 and are fuel inefficient. Besides Volkswagen group is strongly opposing to legislation requiring tighter regulations on CO2 emissions and energy efficiency as their cars are not as fuel-efficient and environment friendly as their competitors 1. Changing customer needs. Volkswagen could introduce more fuel-efficient models that also emit much less CO2 across all its automotive brand, thus meeting new customer needs (environment friendly cars) and increasing brand reputation Cost Management Module Assignment Page 19 Threat 2. Increasing fuel prices. Consumers are very sensitive to rising fuel prices and when prices go up, their demand tends to grow for fuel-efficient and hybrid cars 3. Positive attitude towards “green” vehicles. Cars that emit large quantities of CO2 and fuel inefficient cars pollute air and negatively affect the environment. Consumers are aware of this negative impact and are more positive to “green” vehicles that emit much less CO2 and are fuelefficient 4. Growth through acquisitions. So far, Volkswagen Group was very successful in acquiring other auto manufacturers and getting access to larger consumer markets as well as faster than organic growth. To continue grow at current rates and to access vital US market, Volkswagen should continue acquiring competitors 5. Increasing global demand for buses. Demand for buses is expected to grow by 5% annually until 2016. Volkswagen being a major bus supplier has an opportunity to expand its manufacturing increase sales. 1. New emission standards. Volkswagen strongly opposes stricter regulations for lower emission standards. If such legislation would be passed the business would have to make huge investments to engineer newer engines that emit less CO2. 2. Fluctuating fuel prices. Due to increasing extraction of shale gas, future fuel prices should drop and make hybrid cars less attractive. Volkswagen’s investments to hybrid and electric cars would be treated as losses, rather than perspective future cars. On the other hand, steeping fuel prices would make current Volkswagen models less attractive to cost conscious consumers, as they demand smaller cars that consume lower amounts of fuel. 3. Rising raw material prices. Rising prices for raw materials will lift the costs for auto manufacturers and result in squeezed profits for the companies. 4. Growing euro exchange rate, The business earns more than 70% of its revenue outside the euro zone. Exchange rate fluctuations threaten Volkswagen’s profits if the euro will start appreciating against other currencies. 3.1.3 Value Chain Volkswagen produces most of the units needed for the production of an automobile. However, most of the details part of those units are produced by other companies. The company has plants in all of the continents and each plants produces only for the local market. One reason for that decision is lower expenses when details and cars are not shipped longer distances and the other is helping the local economy. The decision the other companies took is to produce different models in different plants. However, VW factories manufacture many models at the Cost Management Module Assignment Page 20 same time.Another majour product Volkswagen supplies to its customers is the original parts. The company has several majour warehouses in different areas and every single dealer orders separately and directly to VW, which make the transportation of the parts much faster.A new factory was recently built In Chatanooga, which was not only the next VW factory but it introduced a lot of environmental friendly technology. Volkswagen's assembly line is the longest in the automobile world because of the number of operations needed to produce a car. Most of the operations are done by robots which decreases waste, enery and time needed. However, people still work in the assembly line but they mainly do the quality checks. A different factory is the class factory in Dresden. Volkswagen produces Phaeton (unfortunately, the model is not offered in the USA) and some of the Bentley models (dont't forget that Bentley is in fact Volkswagen's brand). Most of the work there is manual. The Transparent Factory is situated in the city center of Dresden, the 800-year-old German city known for its arts and craftsmanship. It stands at the former location of the convention center. The factory's walls are made almost completely of glass. Its floors are covered entirely in Canadian maple. Its visitor-friendly layout was designed to accommodate up to 250 tourists per day. The transparent factory handles final assembly only. To keep birds from flying into the glass, an outdoor speaker system emulates bird language marking the territory as "taken." Volkswagen ships cars mainly to the same continent using boats, trains and trucks. There are logistics centers in several areas where cars are shipped to the single dealer. No cars are produced without being ordered by somebody, which means that cars are not stored anywhere. They are produced for the customer. Then how do we see all those cars parked in the dealers' yards? Well, Dealers order and purchase those cars so that you can see and touch your car before you buy it. However, those are not considered stocked by the Volkswagen company but by the franchiser company. The Volkswagen brand is recognized worldwide. Beautiful logo almost unchanged for decades. The company has a full list of brand standards that has to be followed in each advert produced or in each product offered- placement of the logo, font style, colours, architecture. The company offers various models- from the tiny Up to the luxurious Phaeton and Touareg, which suggests that the company has different price policy for all of them. The company is aiming at world leadership and to achieve that it introduced new models- Schirocco, CC, Tiguan, Up, new technology which makes the cars more efficient and new production technology which makes the cars cheaper without decreasing the quality of the materials and the final product. The company carefully examined which feature is most popular and slightly changed what equipment is offered with each model. For instance the biggest engines are no longer offered with the New Jetta and the smallest ones are no longer offered with the New Passat, which makes the cars cheaper to produce. Volkswagen advertises in all of the medias. It is famous for its nontraditional advertisement. You can see an example on the picture where all of the cars are dreaming they were VW GTI. Cost Management Module Assignment Page 21 3.1.4 Balanced Scorecard and Sustainability As I already said in chapter II, the balanced scorecard is easiest way to help company to implement their vision and mission. BMW Group also using the balanced scorecard in their company. Here is the balanced scorecard of BMW Group. Financials Higher the EPS to satisfy the stakeholders Management risk Customers Satisfaction Quality product Innovations Great styling and elegant interiors CSR Equipped with modern technology Vision: To be a leader in the future development of individual mobility Strategy: Strategy Number ONE Internal Business Process Diversified portfolio Highly skilled workforce Excellent advertising Increasing fuel prices Distribution in various countries Learning and Growth Hire good engineer Training the employees Strong market presence and legacy Sustainability management is an investment in BMW Group future success. They leverage new business opportunities, minimize risk and seek to overcome social and business challenges such as scarcity of resources, climate change and demographics at an early stage. By the year 2020, the BMW Group will be the world’s leading provider of premium products and premium services for individual mobility. That is the goal BMW set themselves in 2007 when they established their Strategy Number ONE, which has undergone continued development ever since. As BMW strive to achieve their vision, they will focus consistently on growth, profitability, working actively Cost Management Module Assignment Page 22 to shape the future, and on access to new technologies and customers. These core areas of action form the four pillars of Strategy Number ONE. Sustainability is one of the BMW Group’s core principles and an integral part of each of the four strategy pillars. For BMW Group, however, premium also means setting standard in the development of sustainable solutions for individual mobility needs. They are convinced that the manufacture with the most efficient and resource-friendly production processes will be the future leader, offering its customers state-of-the-art solutions for environmentally compatible individual mobility. Sustainability strategy of BMW Group: Source: http://bmwgroup.com The sustainability strategy passed in 2009 is derived directly from Strategy Number ONE and is applicable worldwide as the overarching strategy for all corporate divisions. The main aim is to establish sustainability along the entire value chain and in all basic processes – thus creating added value for the company, the environment and society. BMW derive specific requirements and targets for each individual division from the sustainability strategy, which allow BMW to systematically establish sustainability criteria in all areas of the company. BMW core principles form the foundation for consistently sustainable operations at the BMW Group. They stipulate that taking social responsibility is inextricably linked to the Group’s perception of itself as a business enterprise. At the same time, sustainability is seen as making a positive contribution to the business success of the company. Sustainability has also been established as a strategic corporate objective in the BMW Group Balances Scorecard since 2009. This means that every project must be measureable in terms of “Sustainability” as a corporate objective, ensuring that, in addition to economic factors, environmental and social aspects are also accounted for in the decision-making process – because BMW know that, today, the value of a company is not measured solely by direct financial indicators but also by so-called non-financial performance indicators. In addition, sustainability as a corporate objective cascades down to personal target agreements for managers and is thus part of their performance-based remuneration. Cost Management Module Assignment Page 23 BMW sustainability targets Source: http://bmwgroup.com As an active member of the World Business Council for Sustainable Development and the UN Global Compact, BMW recognize that it is a global challenge to further increase their efforts on sustainable development. It is essential that they take a long-term approach. They intend to further expand their leading position and focus on the topics they can have most impact. With this in mind, they developed a target vision for 2020 in the year under report. The balanced scorecard is implementer for Volkswagen Group too. Here is the balanced scorecard of Volkswagen Group to compare with the balanced scorecard of BMW Group. Cost Management Module Assignment Page 24 Financials Higher the EPS to satisfy the stakeholders Management risk Customers Satisfaction Elegant styling of both interiors and exteriors Using high technology Many differentiation Vision: Be the best solution in financial services to the clients and dealers of Volkswagen Group Internal Business Process Low cost Increasing manufacturing capability Learning and Growth Hire good engineer Training the employees Well established brand Volkswagen’s model for sustainable development formulated back in 2002 for the world summit for sustainable development in South Africa links their tradition with the future. It is to be considered as a measure of a long-term oriented corporate policy with three central elements: Lasting balance of economic, ecological and social systems and the aim for a longterm balance of divergent interests, Responsibility for own actions at the regional, national and global level, Transparent communication and fair cooperation. Cost Management Module Assignment Page 25 Volkswagen has identified essential activities for the implementation of sustainability: Resource saving/optimized resource usage, Water management, Renewable energies, Education and development as well as The behavior of suppliers. Sustainability has also been one of their group values since 2003. As one of these seven core values, sustainability prescribes that they take “the agreed, long-term aims of the company into consideration in their daily work”. They are responsible for the “longterm success in the balancing of economic, ecological and social goals” and consider “securing the future in all aspects” as a core task. The following sustainability organization was set up to implement the task in the whole group. Cost Management Module Assignment Page 26 Source: http://volkswagenag.com 3.2 Decision Process According to Kotler et al. (2009, p. 247) the consumer decision making process incorporates five stages: problem (need) recognition, information search, evaluation of alternatives, purchase decision, and post-purchase behavior. In the case of a car, the problem recognition means that people realize their need for a comfortable personal vehicle. After the need is identified, a persons start to collect information about the kinds of cars available. Kotler et al. distinguish four groups of information sources to which customers might turn: personal (family, friends), commercial (advertising, corporate website), public (mass media, consumer-rating organizations), and experiential (handling, examining, using the product). BMW uses all of them to facilitate customer purchasing behavior. Firstly, 83%-85% of BMW customers in the US would definitely recommend their vehicle to a friend. Secondly, advertising campaigns and official website are used to highlight all the advantages of BMW cars. Thirdly, in 2009-2010, BMW cars were granted first places in such reputable customer satisfaction ratings as J.D. Power and ADAC. Fourthly, visitors in BMW distribution centers can have a test drive. After the next stage, the customer evaluates alternative proposals, which means comparing automobiles by their performance, fuel efficiency, design, and price. In addition, modern customers tend to be concerned with the environmental footstep of their cars. BMW respond to this challenge by reducing CO2 emissions significantly in all their new vehicles and developing alternative drive technologies. In 2013, everyone will be able to purchase an environmentally friendly BMW vehicle. Cost Management Module Assignment Page 27 If the customer concludes a BMW car to be the best alternative, then the decision to purchase is made. However, it can be affected by some unexpected circumstances. Customers might get information about a less priced competitor can and prefer that one; or their personal financial situation might deteriorate, and they would be forced to postpone or deny the purchase. Such situations are beyond the company’s direct control, but their aftermaths can be mitigated, e.g. by granting the right to purchase on credit. Finally, after the car is purchased, the customer starts using it and finds out whether it meets his/her expectations or not. The post-purchasing dissonance is especially likely to be experienced by consumers who do not feel confident to evaluate the product quality, e.g. those who have little driving experience. Salespeople in BMW address this issue by informing their customers fully and honestly about the car characteristics in order to reduce the perceived high risk associated with a car purchase, build customer confidence, and reduce the probability of post-purchase dissonance. The decision process in Volkswagen Group is not different than in BMW Group. Here is the decision process in Volkswagen Group. Aiming to achieve maximum quality and productivity, Volkswagen intended to make the indicators of their activity available in a user-friendly and dynamic manner, and to build a base platform for future expansion. In order to achieve this, they needed to make criteria, parameters and analysis charts uniform, as to allow for the online follow-up of over 380 indicators, to speed up the decision-making or decision support process, and make it comply with processes set on an internal level. The company used Excel and file share tools, but due to the proliferation of files, data handling security and uniformity issues aroused, which made this change necessary. The proposal presented by NOESIS was viewed as positively disruptive regarding the usual implementations, in the sense there’s a greater usability and response time, together with Business Discovery and BI Self Service concepts, remarkably standing out from other BI platforms. To meet the challenges presented by Volkswagen, NOESIS has implemented a Business Intelligence (BI) solution based on the organization indicators monitoring and control, comprehending 11 Volkswagen areas, technically based on the QlikView platform and complemented by Web extensions that facilitate data entering and Cost Management Module Assignment Page 28 indicators’ behavior configuration processes. The solution has currently 97 users and stands out for being dynamic and interactive, with real time calculation. Likewise, almost all parameters of an indicator are configurable, such as, for example, the thresholds’ colors. The implementation took 4.5 months (2.5 months for analysis and interactive development and 2 months for rollout); it went on as predicted in smooth weekly cycles with the project team and comprehended 6 NOESIS and 6 Volkswagen employees (including Sponsors). Throughout the project, the NOESIS team has been in charge of understanding the customer's requirements and of the corresponding mapping for QlikView technology, integrating its consultants’ know-how and experience from prior projects to add greater functional value to a reference project in the field. On their part, Volkswagen team has participated, discussed, and perfected the end product's mechanisms, in strict cooperation with NOESIS. 3.3 ABC System BMW Manufacturing is a component of the Munich, Germany-based BMW Group and the corporation’s only auto production plant located in North America. Constructed in 1993 and opened for full manufacturing in 1994, it is today the world’s sole source for the X5 sports activity vehicle, Z4 roadster, Z4 coupe, M roadster and M coupe. More than 2,000 of these high-end, technologically advanced, customization-heavy vehicles are built here on weekly basis. BMW is all about performance – on the road and inside the plant. Phil Volino, an assistant manager focused on maintenance in the Assembly Shop, ratchets up that thought. Herman Adams, a maintenance planning specialist in the Body Shop said people who buy a BMW are paying for the engineering and quality, not for breakdowns on the plant floor. To achieve maintenance and reliability excellence, it’s all about being the driver. On the macro level : BMW Group look at ways that can ensure the equipment is going to be able to do what they want it to do On the micro level : BMW Group plan all of their maintenance and schedule it. It does not schedule them Cost Management Module Assignment Page 29 The setup is very unique. The 4.7 million-square-foot plant is divided into four units: the Body Shop, Assembly, the Paint Shop and Facilities or Energy. Each unit takes a slightly different spin on maintenance. For instance, the Body Shop takes an integrated approach. There is no “maintenance department”, per se. While there are associates who focus strictly on maintenance, they work together as a team with production and quality associates, and report to the shop supervisor. The 106 Body Shop ESAs work 10-hour base shifts plus receive two hours of mandatory overtime. If the line is running in top form after Hour 10, they punch out early. ESAs are not specialists. They are multi-craft technicians who perform preventive, predictive and corrective tasks. Since the vast majority of the line consists of automation equipment (there are 477 robots), the base shift involves heavy doses of predictive maintenance (infrared thermography and motor current monitoring lead the way), scheduled corrective work and project planning. Preventive maintenance (PM) on robots occurs after the shift or at any other scheduled point when the equipment isn't running (that's why planning is so important). Assembly, meanwhile, operates in a more traditional manner. The 65 multi-craft ESAs report to assembly/installations engineering manager B.J. Watkins, who serves as the manager of maintenance. Shifts are similar to the Body Shop, but PM activities comprise the lion's share of the in-shift work. Outsourcing plays a key staffing role in the maintenance of all four plant units. It provides flexibility and allows the groups to focus on their core competencies. BMW Group all have made the decision to contract out a certain percentage of their maintenance. If there is a volume fluctuation, they always keep their core group of maintenance personnel. Outsourcing gives us the flexibility to expand and contract. If they have to balance a little bit, they just eliminate some contracts. They aren’t eliminating their own people. Facilities/Energy, with a staff of 22, including 18 ESAs, relies on contractors. They perform 30 percent of that unit's workload. They run very lean. They have looked at their core competencies and what they need to be doing. They really need to move toward equipment management - making equipment run as efficiently as possible. There are commodity skill opportunities that can be easily purchased from their external partners - changing air filters, for example. That isn't a technical skill to which they should be devoting their staff's time. While there is independence by unit, there is also a collective presence. No overall plant maintenance manager position exists. Instead, managerial representatives from each unit form the eight-person Plant Maintenance Steering Committee, an oversight entity that guides the site's M&R efforts. In Volkswagen Group, the ABC costing that they implemented is not different with ABC costing that implemented in BMW Group. Here is the explanation about implementation of ABC costing in Volkswagen Group. Volkswagen (VW) has been using activity-based costing (ABC) for the last five years, while persevering through management changes, company reorganizations, upsizing, downsizing, rightsizing, project leader changes, ABC software changes and, now, ownership changes. While the ABC system is presently stronger than ever, there are still more frontiers to push in the goal of fully ingraining ABM into the culture of the VW organization. Cost Management Module Assignment Page 30 Volkswagen's story is not unlike many stories in the automotive or manufacturing industries of the 1990s. Massive changes in technology and competition have caused the company to take drastic action to continue being profitable and prosperous, and to satisfy ever-increasing expectations from the corporate head office. These actions range from aggressive pricing and selling policies to cost cutting and downsizing. Activity-based costing has helped management make tough decisions, with a degree of clarity that otherwise would not have been possible. The company's facility, located in Barrie, Ontario (about 100 km north of Toronto) is VW's only manufacturing plant in either Canada or the United States. The plant currently makes aluminum wheels, catalytic converters and die cast engine parts. These parts are, in turn, sold to both Volkswagen and third party OEM (original equipment manufacturing) customers throughout the world. In the past, the Barrie plant almost exclusively supplied parts to its parent company but a strategic change dictated that the parent company would buy product from the cheapest producers, not just sister companies. This led to a 25 - 30 per cent decrease in prices, as well as an emphasis for the plant to not only cut costs, but to also find new third- party business to fill the gaps left from declining parent company orders. The Pilot Project An ABC project was first undertaken in 1991 in the die casting area. The initial results were encouraging enough to continue the project and expand it to the full plant. The results of this initial project came as a large surprise to some and a validation of already known, but unproved, results for others. "The initial study showed VW that while the die cast area in general was profitable, over 80 per cent of the products were either losing money or contributing very little to the operating results. There were a couple of parts with very high revenues that brought up the results of the whole area," explains John McIlmoyle, one of the two VW employees to be positioned as full-time ABC analysts at the beginning of 1994. This revelation brought a whole set of issues to management's attention that, before, were unknown. ABC is all about giving management information it can use to make changes. Activitybased costing cannot make the changes itself. What VW lacked, when this information was presented, was a culture and an urgency to face these issues and tackle the problems in the die cast area. Back then, the focus was on expanding the wheel business and as long as the other areas were not losing money, they were not a priority. The net result was that nothing major changed, and the ABC information was essentially shelved. The leader of the project became very busy with other issues and, without a champion, the project went to sleep. The Rebirth The summer of 1993 saw the reawakening of ABC at VW. "Management needed accurate cost information which was not being provided by the traditional accounting methods," explains John McIlmoyle. The ABC project had a new leader and a new team. They decided to use the information gathered from the old model to reconstruct a new ABC model. The revitalization of activity-based costing coincided with a newly installed management team and the decision to re-engineer the major business processes of the company. As the ABC team worked away at building the ABC structure, the re-engineering team worked away at redesigning the plant's business strategies and processes. Preliminary ABC results were Cost Management Module Assignment Page 31 passed on to the re-engineering team which helped it in its decision making, and gave it a taste of the type of information available from an activity-based costing system. The importance of ABC to the new design led the re-engineering team to recommend the repositioning of John McIlmoyle and Chris Atkinson as full-time ABC analysts in January of 1994. These two gentlemen brought a great deal of experience with them to their new jobs. "Our skills and abilities complement each other well. John has a strong financial and purchasing background, and I have a strong production background. Between the two of us we have a very good understanding of the plant," explains Chris. As compared to the first attempt at ABC, which started with a pilot project, this incarnation of ABC began as a full- blown implementation. Pilot projects generally look at one small part of an organization. They look at one product line or one service area along with the shared resources of the organization such as finance, information systems, and sales and marketing. Pilot projects are generally small in nature and allow management to see if ABC will work before launching into a big, long-term project. A full ABC implementation, instead, looks at the whole organization or location and takes into account all of the activities performed. It aims to fully reconcile to the general ledger, and trace all costs to cost objects (products, services, customers, sustaining costs). A full implementation gives far more detailed information than a pilot project, and it is usually far more quicker to implement, organization-wide. There are efficiencies in data collection and model building that greatly speed up the process. As the people at VW had already tried a pilot project, they were confident the information would help them and, so, launched right into a full-blown ABC implementation. Cost Management Module Assignment Page 32 Sharing The Results It was decided that the ABC results should get as wide a use as possible and, to that end, the results are shared quarterly with management and all other employees in the plant. Through the use of departmental meetings, all shop floor employees have the opportunity to see the ABC results, discuss them and, hopefully, try to act on them. John and Chris have also made themselves available anytime an employee wants to know the costs of a certain activity or consider potential activity-cost savings related to a particular improvement idea. Chris Atkinson explains their approach this way: "The results are shared with the process leaders, then at the production meetings with the personnel support co-ordinators, and then at departmental shift meetings with all production employees. In the shift meetings, we show them information on process costs, good and bad trends from the last quarter, and information Cost Management Module Assignment Page 33 relating to specific products. We find that if we can keep the information basic and specific to an individual product, the employees can relate better to it. For instance, a casting machine operator can relate much better to a wheel costing $3.30 to cast and a scrap wheel costing us $15.50 at the end of the process, than to a casting machine costing $50.00/hour to operate. Also, because I have a lot of experience working in many of the production departments, the message is much better received than if it were given by some "faceless" accountant." While the re-engineering project came and went, the ABC data is actively being used by the processes and structures that the re-engineering left behind. It is fair to say that the reengineering outcome had met with very mixed results, whereas the activity-based costing team that was created has thrived, and has expanded its role in the decision-making process of the entire company. ABC is primarily a management decision-making tool. In order to track progress, the ABC analysts, along with the finance-process leader, share the quarterly results with the management team, as well as information on progress towards certain cost, quality and cycletime goals. Management has accepted the task of using the information to drive the organization towards its strategic goals. Using ABC Information to Drive the Business So, what is Volkswagen Canada's Barrie plant currently doing with its activity-based costing information? In short, it is gradually moving from activity-based costing to activitybased management. From product and customer profitability, to quotation pricing (see chart 1), to budgeting, to cost of quality and non-conformance report costing, to process improvement initiatives, to outsourcing decisions, to new investment studies, and to product rationalization. It is using the information any way it can to help the decision-making process (see chart 2). Activity-based costing provides valuable core information that helps management make key decisions around pricing, product costing, and purchasing. This is only a first step in the use of ABC. By extending the ABC analysis, Volkswagen has been able to transform ABC into full activity-based management (ABM). It has been able to use the information to support KVP2 (total quality), process re-engineering, cost of quality, resource utilization and much more. While not the only factor, it is hoped that the ABM information will help VW to achieve its goal of becoming the ultimate, cost-conscious, world- class, customer-focused supplier. The quotation costing sheet has allowed management to see exactly where costs are incurred in producing a product. It very clearly highlights areas that increase product costs, and areas where costs need to be cut. The costing sheet has found uses, both for pricing current products, and also for pricing future business. It is one of the many pricing and analysis tools VW has developed to utilize the ABC information. ABC Results to Increase Efficiency The ABC system is used extensively in Volkswagen's process-improvement work. VW uses a tool named KVP2 (Kontinuierliche Verbesserungspozess) to drive all of its process improvement work. KVP2 is a form of continuous improvement whereby a group of employees, knowledgeable about a particular process, will spend a week at a time delving in to process in an effort to improve it. "First we take an area and map out the exact process as it is happening, right now," explains Chris Atkinson. "Next we take that process and brainstorm on waste, listing all the problems that are occurring. Then we brainstorm on improvements, Cost Management Module Assignment Page 34 implement them, and measure their effectiveness." One of the ABC analysts are included in every KVP2 session. This ensures that the team has accurate cost information. Processimprovement projects which lack costing information tend to be unfocused exercises which concentrate on perceived problems. The cost and economic data provided by ABC ensure the process-improvement team concentrates on what is important, and allows it to prioritize its improvement targets. Strategic Uses While the ABC information and its many uses have proved invaluable to many functions and improvement initiatives, in the end, the ABC information simply helps managers and all employees do their jobs better and with more certainty. It provides accurate, precise data that decision makers can use. While standard costing gives you detailed but incorrect product information, activity-based costing gives you accurate and detailed product, customer, process and activity information. It tells you not only what your organization does, but also, how well it does it. The die cast pilot project showed that, overall, the area was profitable but only because two of the parts were making most of the profit, and five of the parts were making all the profit. The other 15 parts were losing money or, at best, breaking even. In general, we find that, in most companies, 20 per cent of the parts produce 80 per cent of the profits. What happens when strong competitive forces hit the die cast business? In Volkswagen's case, several things occurred. The first was a price reduction of the two big money makers in the neighborhood of 75 per cent. This knocked the profit margin on these parts down to almost nothing. The second blow occurred when two of the other three profit-producing parts were discontinued. Unfortunately, while improvements had been made, they were not enough to turn the area around. The ABC model was able to show that, even under the most optimistic scenario, the die cast area would not make a sufficient return on investment in the near future. Consequently, the decision was made to move the die casting operations to another VW plant. In this case, the ABC data was used to help make the toughest decision management ever has to make -- the decision to close down an operation with its corresponding effects on employees, and the community at large. While activity-based costing has proved to be a very useful tool to help drive improvements throughout the company, and to provide management with a clear picture of the costs and profitability of the Barrie operations, the biggest opportunity and challenge may lie in the not too distant future. Volkswagen has decided that it no longer wishes to operate the Barrie plant, and has put the operations up for sale. Only time will tell if ABM at VW remains a healthy, vibrant process, or ends up as a victim of company reorganization. The new owners will have to see for themselves how useful the ABC information is, and chart their own course for its use. The journey has only yet begun. As Volkswagen's experience has shown, the road to implementing activity-based management is long and hard. It is full of many ups and downs and requires a strong, dedicated leadership team to drive the project forward. The rewards of such perseverance, however, are worth it. The information ABC provides can dramatically alter the way a company does business. It cannot tell management what to do to improve results but points it Cost Management Module Assignment Page 35 to where the potential opportunities are. As a decision-making tool, it provides the most potentially valuable data that decision makers can have in their toolbox of resources. 3.4 Six Sigma The plant and its maintenance organizations are fanatical about identifying the source of problems and preventing the chance of reoccurrence. In the Body Shop, if a line breakdown takes 15 or more minutes to resolve (in Assembly, the standard is 10 minutes), maintenance leaders and ESAs perform a full-blown “five-whys” root cause analysis to determine if it found and corrected the true root of problem. Findings and solutions are implemented on all similar pieces of equipment in the plant. The groups also make sure to share this information with senior departmental managers. They get to see what maintenance is doing and why it’s important. They see what BMW Group are continually doing to ensure that their processes are going to stay up and running. They want to provide a constant spotlight on equipment performance and maintenance. The plant, as a whole, also investigates and eliminates the root cause of problems through Lean Six Sigma projects. Currently, four master black belts, 18 black belts and more than 20 green belts play key roles on five – to seven – person attack teams. Lean Six Sigma is data driven in BMW Group. That’s the difference between it and the other problem-solving measures. Looking at the data and analyzing it will lead them to the correct solution to a particular problem. Here is the implementation of Six Sigma in IMAC process: Customer Profile – 3,000 Seat Auto Manufacturing Company Business Problem & Impact Installs Moves Adds and Changes process not affording consistent asset tracking. Inconsistent database and time waited tracking down missing equipment. Measure & Analyze Data collection: Installs Moves Adds and Changes completed and entered into asset management data base The existing process sigma was 3.4 Root Cause: 1. Technician did not think a blank field was critical 2. IMAC request process not being followed by BMW customer 3. Lack of Technician Experience/Training Improve & Control Use the operational definitions to provide training to the technical staff on how to properly complete the IMAC form. Set policy in place measuring each employee on form completeness. Service Delivery Leader will monitor employee conformity to this policy. Results/Benefit Improved employee process knowledge and IMAC form accuracy. Resulting in asset data base improvements which in turn save indirect and direct dollars Cost Management Module Assignment Page 36 3.5 Lean Accounting 3.5.1 Supplier Every company must be have at least one supplier to run their daily operations activities. The supplier network that have by BMW Group with more than 12,000 suppliers in 70 countries makes a significant contribution to success of the BMW Group. Within this network, BMW Group have many longstanding partnerships with suppliers and business. Their cooperation is characterized by a shared understanding of product and production quality, supply chain security, price credibility, and innovative strength as well as the continuous integration of sustainability. In order to achieve this, BMW Group aim to identify and subsequently enhance potential in areas such as the efficient use of resources, as well as to reduce environmental, societal and governance related risk. Considering the magnitude of the global supply and value-added chains, composed of a large number of suppliers and sub-suppliers, their demands present a considerable challenge, but also great opportunity. Within the BMW Group, responsibility for the development of a sustainable supply chain lies with their Purchasing and Supplier Network division and the specialist departments Sustainability and Environmental Protection and Raw Materials Management. The objective is to enable their purchases, suppliers and business partners to integrate aspects of sustainability such as environmental, social and governance standards into their operations by implementing process-related and capacity-building measures. Let us differences between BMW Group and Volkswagen Group. Here is the explanation of Volkswagen Group. Since 2006 Volkswagen has been implementing its “Sustainability in Supplier Relations” concept, which is built on four pillars: Sustainability requirements for suppliers, which all suppliers must read before submitting quotes An early warning system for minimising risk A transparent procurement process Cost Management Module Assignment Page 37 A supplier monitoring and development process From the very start, the concept has undergone continuous, systematic development. Regular evaluations of all concept structures and components ensure that it continues to evolve. To effectively monitor implementation, a newlydeveloped, cross-functional process was put into action in 2012. It is based on a digital questionnaire, which is mandatory for all suppliers. If the entries made do not meet Volkswagen’s specifications, the supplier is requested to provide a written statement. Ad-hoc teams of experts from the various brands and regions evaluate suppliers’ answers. The focus is on supplier development through dialogue. Available documents are analysed, and suppliers may also be visited on site. If a supplier does not demonstrate sufficient willingness to develop, the Volkswagen Group has in the past suspended the business relationship and will continue to do so in future. Even so, twelve possible violations in the areas of pay, occupational health and safety, working hours, discrimination, freedom of association as well as environmental protection were reported in supplier operations during 2011. All cases were clarified, corresponding measures were introduced and any deficits eliminated. Throughout this process, Volkswagen seeks to provide its suppliers and partners with practical support. The regular meetings and videoconferences held by the “Sustainable Procurement Network” include reports on how concept implementation is progressing in the brands and regions. In light of this, Volkswagen India organised a third series of supplier development events, focusing on supplier awareness and development opportunities. The network’s activities centre on collectively taking the concept forward while catering for regional differences. In 2011, the central business platform www.vwgroupsupply.com was successfully re launched. Featuring improved navigation, the platform promotes direct, global exchanges between Volkswagen and its suppliers. The “Sustainability in Supplier Relations” concept has become integral to this portal – parallel to the re launch, a globally-accessible eLearning module was developed in nine languages. This module will be available on the Group business platform in 2012. Volkswagen also works on sustainability in supplier relations from the inside out, educating its own employees. New hires in Procurement participate in the WISTA familiarization program, which includes skills related to sustainable supplier relations. In the year under review, Volkswagen further developed and intensified relations with its business partners – strengthening the foundations for fair, stable, long-term partnerships with suppliers. The Volkswagen Group Award, honoring suppliers who excel in topics such as sustainability and environmental protection, once again highlighted particularly successful partnerships. To take the concept of “Sustainability in Supplier Relations” forward, Volkswagen actively engages in dialogue with other organizations and companies, for example in the Forum for Sustainable Development of German Business Cost Management Module Assignment Page 38 (econsense). In 2011, Volkswagen took on a leading role in the “Supply Chain” project group. In the next few years, the ongoing development of our suppliers will become an increasingly decisive factor in implementing our sustainability concept. 3.5.2 Implementation of Supply Chain Management Bayerische Motoren Werke (BMW) is a company that uses the integrated management of the supply chain, which enables the company to make significant savings in the management of raw material received from the supplier. The cycle of the wheel move raw materials from suppliers, so it accepted and did a production process, then flow to the distributor to the Subscriber. Each cycle is carried out within the framework of a separate and independent organization. The success of BMW starting from agreement on goals, with suppliers and support consistent with the corporate culture of trust. Here is a chart of the supply chain from BMW Group Since the introduction of integrated supply chain, BMW substantially increase efficiency in raw materials management obtained from suppliers. Management system that they used was cycle suppliers commodities displacement flow and accepted and make production, and then distributed to distributors and consumers. Each cycle done within the framework of separate and self-contained organization (independent). Cost Management Module Assignment Page 39 Due to the success of BMW is in the process of doing measurements, trust with the suppliers and support compliance with company culture. To build a management system for integrated supply chains, BMW applies: Pull Accurate Data BMW distribute information point-of-sale (POS) to vendor that each member planning connected supply chains effective. Second, the use of information technology for computer aided product (CAD-order). So that puts the POSTAL system of the existing inventory data and the rest of work. Raw materials are then sent directly from the supplier. Reduction in Lot Size Suppliers submitting material feedstock is limited in size and not too large, then the raw materials that have been received can be directly processed. Advantages of sending raw materials is not too big to deliver raw materials to the factory at least reduce maintenance costs of raw materials. Managed Inventory Existing inventory currently managed by the vendor (Vendor Managed Inventory – VMI), so when inventory reaches almost zero, VMI then sends the request directly to the suppliers of raw materials. Directly sends the raw material supplier to the production and not through the warehouse, resulting in savings flow that also affects the cost savings. Standardization BMW special measures to increase the level of standardization (normalization) of the ordered raw materials suppliers. Because in addition to maintaining the quality of products, also can improve the quality of BMW products. Electronics Reservation and Transfer Funds For data exchange, transaction control, purchasing, receiving, document, and other activities related to BMW suppliers using Exchange System Data. 3.6 Environmental Accounting 3.6.1 Environmental Activities BMW Group aim to be the most resource-efficient carmaker in the world. In order to achieve this goal, they are pursuing a policy of comprehensive, Group-wide environmental management. This entails integrating environmental considerations into all their major investment decisions at an early stage as well as tracking and monitoring all the relevant environmental indicators. They set the bar high and transfer best-practice solutions from within the company to the whole production network. Their group-wide environmental protection approach is based on a Clean Production strategy which aims to keep our consumption of resources and the environmental impact of all their production processes as low as possible. In 2001, they committed to achieving this goal when they signed the International Declaration on Cleaner Production of the United Nations Environment Programme. The Group established its own environmental guidelines back in 1993 based on the ICC Charter for Sustainable Development and Agenda 21. Cost Management Module Assignment Page 40 Clean Production: First Milestone Reached They reduce their environmental impact and the level of resources they consume by integrating environmental management into all production processes throughout their worldwide production network. They see this as an ongoing process. In 2007, they set themselves the goal of reducing their consumption of resources and emissions per vehicle produced by an average of 30% between 2006 and 2012. The perimeter they use to measure this are energy, water, process wastewater, waste for disposal and solvent emissions. Here is the details of the individual parameters below: Source: http://bmwgroup.com The BMW Group plays its part in limiting greenhouse gas emissions, and CO2 emissions in particular, by manufacturing efficient vehicles, implementing effective production processes, using renewable energy sources and carefully selecting its production locations. This is they contribution towards combating climate change. It’s a challenge to achieve further reductions when processes are already very efficient. In spite of this, they have set themselves an ambitious new target for 2020. They want to reduce their consumption of resources by 45% compared to 2006. Environmental management systems are in place in all of their production facilities worldwide as well as in their central planning departments. With the exception of the Manaus and Cassinetta locations (national standard), these systems are certified in accordance with ISO 14001. The German and Austria sites have undergone additional external audits and meet European Eco-Management and Audit Scheme (EMAS) standards. Environmental management coverage of BMW Group production facilities is therefore at 100%. They also installed environmental management systems at our dealerships in Germany, Austria, and Switzerland. In summer 2012, the German dealerships were also successfully certified in accordance with ISO 14001/OHSAS 18001. Cost Management Module Assignment Page 41 Energy Consumption and Emissions BMW Group vision is to achieve a completely carbon-neutral energy supply for the BMW Group. With this in mind, they set themselves the goal of becoming a leader in the use of renewable energy by 2020. Each year they are also reducing their energy consumption and their emissions per vehicle produced. By 2012, they had reduced their energy requirements per vehicle from 3.28 MWh to 2.44 MWh compared to the base year 2006. Source: http://bmwgroup.com This 26% improvement meant that they almost achieved their stated aim of a 30% reduction by 2012. They plan to further reduce energy consumption per vehicle by 2020 – by 45% compared with 2006. They face the challenging task of increasing their vertical range of manufacturing the amount of energy they produced themselves. In 2012, two of the main areas of focus in this regard were CFRP production and the global installation and commissioning of state-of-the-art facilities. They are also expanding their highly efficient and environmentally sustainable combined power and heat systems. Gas in used in these systems to generate energy and heat simultaneously. By installing these systems on site at their facilities, a very high efficiency rate can be achieved. However, during this process, more energy is consumed due to conversion which would otherwise be generated outside their production facilities, and it is thus not included in the scope or their reporting. In order to further enhance their energy efficiency and to move forward with the use of renewable energy, they have defined five strategic areas of action: Further development of an integrated energy management system (transparency of consumption, targets management, monitoring at all locations) for which they collaborate with a range of process partners Continuous improvement of ongoing operations Planning and implementation of energy-efficient property, plants and technologies Implementations of renewable energy projects Raising awareness, training and motivating managers and employees on the topics of energy and energy efficiency Cost Management Module Assignment Page 42 Materials Use and Waste Management BMW Group think of as waste is often a valuable resource. With raw materials worldwide becoming increasingly scarce, the BMW Group engages in recycling management throughout material life cycles. Five-Step Hierarchical Model When we recycle waste, we comply with the five-step hierarchical model set down by the EU: Source: http://bmwgroup.com The volume of waste for disposal is a good indicator of how successful we have been in achieving our goal of avoiding or reusing waste wherever possible. With 6.11 kg of waste for disposal per vehicle produced in 2012, figures are down by 23.5% compared with the previous year and even by 65% compared to 2006. We thus significantly exceeded our target of a 30% reduction compared with 2006. The main contributing factor here was improvements in recycling at our plants in the UK. Source: http://bmwgroup.com Cost Management Module Assignment Page 43 Source: http://bmwgroup.com Fulfilling all product-specific legal regulations is a challenging task. The BMW Group mastered this challenge again in 2011 and 2012. New cleaning processes that make more sparing use of water were introduced at BMW’s paintshops. Their innovations in the area of electromobility and lightweight construction go hand in hand with new recycling processes for residual materials from vehicle production or recycling. A new handling machine is now in use at their recycling centre. It separates materials such as copper or aluminium from old vehicles, leading to an increase of 150% in the recycling rate for copper in 2012. The process of recording and reusing the waste they produce is managed worldwide by their own BMW waste information system ABIS, which was designed for the German plants in accordance with the law on life cycle management. In the 2012 financial year, a further plant, in Rayong, Thailand, was integrated into ABIS. ABIS can be applied worldwide to determine the best method of disposal for a particular type of waste. The method specified is then implemented at all plants, providing this is possible in the individual countries. ABIS is also used to document the individual waste flows and categorizes waste as hazardous or safe. This categorization takes place in accordance with country-specific regulations. There were no incidences of the import or export of treated or untreated hazardous waste in the reporting period. Water Water is a valuable resource – not only for the BMW Group. For this reason, they are working hard to reduce their water consumption and are developing wastewater-free processes for their production lines. For the BMW Group, water is an important resource. Without it, operations at our paintshops would come to a halt. At the same time, water is becoming increasingly scarce worldwide. For this reason, we aim to achieve significant reductions in our water consumption. In 2012, it was at 2.10 m3 vehicle. This drop of 30% compared to 2006 was in line with our water consumption reduction target. Cost Management Module Assignment Page 44 Source: http://bmwgroup.com Source: http://bmwgroup.com The three largest water consumers at the BMW Group are the sanitary facilities for their workforce (46%), evaporation mainly at cooling towers (31%) and the production processes, in particular at the paintshops (23%). Currently, there is no risk to water supply at the BMW Group’s production plants, even though they are active in countries with high water risk, such as South Africa, the USA and China. In these countries in particular, they are continuing to reduce their water consumption. For example, in the USA they halved water consumption between 2006 and 2012. They try to use drinking water only when it is necessary for reasons of hygiene. They want their wastewater to contain only as many substances as can be broken down naturally. Worldwide, they fulfill the applicable legal requirements on wastewater processing. At all international production plants and at their German and many international dealerships, they have implemented an environmental management system in accordance with ISO 14001 and which also manages their water consumption. Efficient Transport Logistics As a global supplier of premium products and services, the BMW Group transports large volumes of goods, and people within the Group are always on the move. They keep their CO2 emissions as low as possible by continuously Cost Management Module Assignment Page 45 optimizing their transport logistics. In addition, they are successively expanding the number of low-emission transport vehicles they use. Source: http://bmwgroup.com They also have to keep the CO2 emissions resulting from their transport activities as low as possible if they want to fulfill the BMW Group’s targets on efficient use of resources. As part of the Group’s sustainability strategy, they are currently developing an efficient transport logistics strategy. This pools their activities in this area and defines clear key indicators which will enable them to formulate specific targets, for example for reducing CO2 emissions. They are also identifying the main influencing factors on the development of transport capacity and CO2 emissions. The global transport volume required for the supply of materials to the production plants, for delivery of their vehicles and for spare parts supply to the markets has grown considerably in the past few years. This is primarily due to an increase in global production and sales volume, combined with regional shifts in these volumes. Above-average growth in North America and Asia means that long transport distances must be covered. In 2012, they had a total transport volume of around 30.9 billion tonnekilometers, emitting 1.25 million tonnes of CO2 in the process. Compared to 2011, transport volume increased by 10.6%. This equates to the increase in the number of BMW and MINI brand vehicles sold worldwide, which also lies at 10.6%. To keep CO2 emissions caused by their transport logistics as low as possible, their basic principle is "production follows the market". In addition, they are successively expanding our share of low-emission transport vehicles. To optimize their transport logistics, they developed a concept to avoid large transport volumes and to shift to environmentally friendly transport carriers. As a Cost Management Module Assignment Page 46 result, rail transport will be given preference as a carrier wherever possible. The share of rail transport in overall transport volume rose from 8.2% in 2011 to 8.9% in 2012. As part of their network strategy, they sent out a new invitation to bid for Europe-wide transport of material supplies to the German plants. As a result, the existing rail transport arrangements were secured for the long term. Vehicles for export from the MINI plant in Oxford are now transported by rail to the port. This led to a further increase in the average volume of rail transport of BMW Group vehicles from the plants to 56.9%. This was up from 53.1% in the previous year. Source: http://bmwgroup.com Employee Mobility Staff commuting is a major concern on the BMW Group’s logistics balance sheet. They try to keep their impact on the environment in this regard as low as possible. Among the measures that are in place are their plant buses which reduce the number of individual drives to work. Works buses make sense when they are heavily used by shift workers and employees who live close to one another. Public transport is the better solution if working hours are more flexible and employees are travelling from further afield. BMW Group have works buses in operation both in Germany (Munich, Landshut, Dingolfing, Regensburg, Berlin) as well as at their international locations (Tiexi in China, Rosslyn in South Africa). Around 85% of employees in China and South Africa use the buses to travel to work. Most of their buses are recent, energy-efficient models. All newly purchased works buses comply with the Euro 5 standard. A twelve-meter bus with about 50 seats consumes around 28 liters of diesel per 100 kilometers. In 2011, the BMW Group also launched its very successful ProBike program in Munich. ProBike allows employees to cycle between BMW locations in the city of Munich. A total of 42,000 such trips were made in 2012. This not only saves on fuel and reduces CO2 emissions: with the ProBike program, they also motivate their employees to be more health conscious and use bikes more often – for example to cycle to work with their own bike. Cost Management Module Assignment Page 47 The CO2 footprint per employee at their German locations was 4.5 kg CO2per employee and day of production in 2012. From 2013 onwards, we plan to add one large international location each year to our calculations of CO2. Source: http://bmwgroup.com VOC Emissions and Biodiversity In BMW Group-wide environmental efforts, they aim to reduce emissions of volatile organic compounds (VOC). Furthermore, they monitor the impact their business activities have on flora and fauna and use a biodiversity indicator to determine the environmental status of some selected properties. VOC Emissions The BMW Group aims to keep emissions of volatile organic compounds (VOC) as low as possible. With an average of 1.68 kg VOC per vehicle produced, they are below the maximum levels stipulated in Germany at all plants worldwide, with the exception of their Chinese plant in the Dadong and their plant in Rosslyn, South Africa. In 2010, they already achieved their target of a 30% reduction compared to 2006. However, due to unexpected volume increases in China, emissions have risen since. The reason for this was that the paintshop in the new Tiexi plant is not yet operational and the older paintshop at the Dadong plant has higher levels of VOC emissions. Although they were able to significantly reduce VOC emissions at their other plants, the overall decrease was only 27% by 2012 compared to 2006. Figure 21 illustrates this trend. They identified the relatively high VOC emissions issue in Dadong in 2011, and in 2012 they decided to construct a treatment system. The system will be ready to go live in the second half of 2013, and VOC emissions in Dadong will decrease considerably as a result. Biodiversity At all BMW Group locations, they monitor the impact their business activities have on the animal and plant world. They have gathered environmental evidence at selected locations such as Leipzig and Regensburg to identify local animal and plant species and introduce special protective measures for endangered species. For example, at their testing centre in Aschheim, they identified the butterfly species Polyommatus bellargus and Colias hyale/alfacariensls, both of which are on Germany’s red list of endangered species. Cost Management Module Assignment Page 48 They use a biodiversity indicator to regularly identify the environmental status of properties at selected locations in order to gain an understanding of which flora and fauna are present there. Their Spartanburg plant in the USA as well as their testing centers in Miramas (France) and Aschheim (Germany) are the only locations that directly border on a protected area. In the period under report, there were no significant emissions of hazardous substances. They are not aware of any impact their products and services have had on protected areas or regions of high biodiversity. They try to protect and restore natural habitats. Just a few years after construction of the Leipzig plant, the location was certified as having a high biodiversity factor due to its natural landscape design. The testing centre in Miramas (France) was built away from natural habitats. Driving is only allowed on marked routes at the Enduropark in Hechlingen. Maintenance measures are carried out regularly to further improve biological diversity. We continue to gather data at locations where the protection of nature is relevant (e.g. Miramas, Regensburg, Wackersdorf, Leipzig and Aschheim). The environmental activities that did by Volkswagen Group is same with BMW Group. Here is the explanation about environmental activities that did by Volkswagen Group. The Group’s environmental management is responsible for ensuring that the ecological aspects of sustainability are firmly anchored in our product development and production strategy at all sites. For Volkswagen, the priorities here include the efficient handling of resources such as energy and water, efficient use of materials, minimizing emissions of noise and pollutants, waste and wastewater, and preserving and promoting biodiversity. The Corporate Environmental and Energy Steering Group helps to safeguard the long-term value of the Company and avert potential environmental threats. The Steering Group plays an overarching role in the pursuit of environmental goals and is subdivided into seven modules to address measures at each stage of the process chain. All decisions made by the Steering Group are directly incorporated into the Volkswagen Group’s management processes. Their implementation falls partly within the remit of the plant environmental officers, who meet several times a year to discuss projects, goals and measures. Cost Management Module Assignment Page 49 Source: http://volkswagenag.com Climate Protection With efficient vehicles built using efficient production processes, and with its Power train and Fuel Strategy as a roadmap, Volkswagen is making an important contribution to the fight against climate change (> p. 99). Climate Protection in the Production Sector Among other things, Volkswagen’s climate goals include a commitment to reducing the greenhouse gas emissions associated with production-related energy supplies. In Germany the aim is to cut these emissions by 40 percent by 2020 versus 2010 levels. This will only be possible through increased use of renewable energy, based on further diversification of the energy-generating mix. Volkswagen has put in place uniform standards of efficient production. In one example of the implementation of these standards, in 2012 Volkswagen do Brazil received the first ever external certification of its greenhouse gas emissions inventory. Certification confirms that the underlying process complies with ISO 14064 and the GHG Protocol. Since 2010, Volkswagen do Brazil has reduced its CO₂ emissions per vehicle produced by 4.8 percent, and has increased its waste recycling rate to over 95 percent. In the reporting year, the Volkswagen Group brands implemented a wide range of initiatives and actions at their sites to combat climate change. At Scania, for example, climate impacting of carbon dioxide from internal goods transportation have been reduced by around 70 percent by switching from diesel fuel to bioethanol. Scania also participated in Earth Hour, switching off the lights for an hour at its production facilities in Europe and South America. Climate Protection Through Efficient Product Volkswagen’s most effective lever in the development of more environmentally compatible mobility is its vehicles themselves. In 2012, global Cost Management Module Assignment Page 50 fleet-average new-car CO₂ emissions of the Volkswagen Group stood at 134 g CO₂/km – 25 g less than in 2008. The EU new-car fleet-average emissions target of 130 g CO₂/km is being introduced in four stages, starting in 2012. In 2012, 65 percent compliance was be required, rising to 100 percent in 2015. Life Cycle Assessment To minimize the environmental impacts from its vehicles, Volkswagen looks at the whole life cycle of the vehicle. Using Life Cycle Assessments (LCA), we calculate which life cycle processes generate the biggest environmental impacts. Using LCAs, Volkswagen analyses the life cycle of new vehicles, components and materials from the first design sketches, through the manufacturing and use phases to final disposal. After all, a vehicle begins to generate environmental impacts long before it takes to the road. The Four Steps of Life Cycle Assessment The first stage in the Life Cycle Assessment is the Life Cycle Inventory, in which data is collected on every single component and process in the life cycle. Volkswagen extracts this information from sources such as vehicle parts lists, the Volkswagen Material Information System (MISS) and the processing-related GABI database. The next step is to calculate how much raw materials and energy each of these components and processes consumes over the course of the life cycle. The use phase too, based on an assumed useful life of 150,000 kilometers, is analyzed in detail. Fuel consumption and CO₂ emissions are computed using the statutory New European Driving Cycle. In addition, we also calculate the amount of energy consumed in end-of-life dismantling and recycling of vehicle components. Together, these calculations enable us to compute all airborne and water-borne emissions, all emissions released into the soil and all waste and wastewater generated during the life cycle of the vehicle. The second stage in the Life Cycle Assessment is the Life Cycle Impact Assessment, which calculates the potential environmental impacts of the vehicle. The various material flows from the manufacturing, use and recycling phases are classified into five environmental impact categories: global warming potential, photochemical ozone creation potential, acidification potential, ozone depletion potential and eutrophication potential. This process involves defining an indicator substance for each environmental impact category. Carbon dioxide (CO₂), for example, is the indicator substance for the impact category “global warming potential”. All other substances that also contribute to global warming are then expressed in terms of this category indicator – as “CO₂ equivalents”. In the third stage, a materials composition analysis shows the constituent materials of which a given vehicle is composed. From this analysis, it can be seen how much primary energy is consumed over the complete life of the vehicle, and also how much CO₂, carbon monoxide, sulphur dioxide, nitrogen oxides, hydrocarbons and methane the vehicle emits. Cost Management Module Assignment Page 51 The final stage in a comparative Life Cycle Assessment is certification. The requirements for this process are defined in ISO 14040. Volkswagen arranges for external auditors, such as the TÜV NORD technical inspectorate, to verify its compliance with this standard. Following validation, Volkswagen provides a transparent presentation of the LCA results in an Environmental Commendation. A recent example, published during the reporting period, is the Environmental Commendation for the new Golf. Efficient Vehicles Eco-compatible Product In 2012, Volkswagen launched a raft of new models which set new standards in efficiency. One highlight was the launch of the Volkswagen brand’s new Golf. Despite the improved comfort and safety of this model, its DIN unladen weight has been reduced by up to 80 kilograms. This increases to as much as 100 kilograms if frequently specified optional equipment – for example: four doors, or air conditioning – is taken into account. Fuel-saving technologies such as automatic start-stop and braking energy recuperation systems are fitted as standard equipment, i.e. at no additional cost. Efficient vehicles launched during the reporting year also included the eco up! With emissions of 79 g CO₂/km, the eco up! has the lowest CO₂ emissions of any internal combustion- engined vehicle in the world. Zero Emissions, 100% Emotion: Electric Mobility In 2013, the Volkswagen Group will launch its first production electric vehicles (EV). ŠKODA will launch the Octavia Green E Line. Also starting in 2013, the Volkswagen brand, which is aiming to play the leading role in electric mobility by 2018, will be launching the all-electric e-Up! and e-Golf, along with a limitedproduction XL1 plug-in diesel hybrid. Ahead of the actual market launch of its electric vehicles, in the reporting year the Volkswagen brand took further measures to get the service network up to speed. It provided special training for service staff and outfitted workshops with all the necessary tools and equipment, such as the new VAS 6558A high-voltage diagnostic and measuring system, launched in 2012. At the plants too, Volkswagen is now all set for the start of production of electric vehicles. Employees working on standard vehicle assembly processes, involving exclusively non-technical activities, have undergone general EV product training. However, all-electric powertrains are only one side of the coin. The concept of electric mobility also includes hybrid technology, in which an electric motor is combined with another propulsion system, such as an internal combustion engine. For example, the Detroit Auto Show 2012 saw the debut of the new Jetta Hybrid, which is powered by a combination of a 1.4-litre TSI engine and an electric motor. Efficient Product The following real-life examples from the reporting period illustrate some of the steps being taken by Volkswagen Group factories to make their production Cost Management Module Assignment Page 52 processes more energy-efficient. For the Volkswagen brand, since 2012 the Chattanooga plant in the USA has been using variably controllable compressed air generating equipment in the manufacture of its vehicles. That is to say, the amount of compressed air generated is always matched to the amount required, at any given time. Baseload and intermediate demand is met by turbo-compressors. At peak load periods, variable-speed-drive screw compressors also come on stream. The two variable speed drive compressors are rated for an operating pressure of six bar and can be controlled in tandem and on demand. The overall result of these measures is a 15 percent reduction in energy consumption. In order to reduce purchasing of primary energy from external suppliers, many Volkswagen sites are also looking to produce their own renewable energy. One example is the solar panel system on the roof of the Audi A3 body shop in Ingolstadt, which is capable of generating around 460 MWh of electricity a year. Similar installations also came on stream at other plants during the reporting period, including the Braunschweig (420 MWh/a) and Hanover (420 MWh/a) plants. Early in 2013, a further solar facility comprising over 33,000 modules will be installed at the Volkswagen brand’s Chattanooga plant. And a new solar system installed by Group brand Lamborghini at its Sant’ Agata Bolognese plant brought a marked reduction in CO₂ emissions in the reporting period. Traffic Noise Cars, buses and trucks, motorcycles, trams and trains all generate noise which impacts on the health and quality of life of urban residents in particular. Safeguarding mobility while at the same time reducing noise is a challenge. Volkswagen is facing up to this challenge not only by developing ever quieter vehicles but also through intensive activities in the field of traffic noise in general. In cooperation with internationally recognised partners, a “noise level tool” has been developed. Based on a model city, the tool can be used to carry out a quantitative comparison of noise-reduction measures, looking at their effect in terms of both noise levels and numbers of people exposed to noise. The focus is on traffic noise in general, not the individual vehicle. Volkswagen’s work on vehicle noise reduction at the Acoustics Centre in Wolfsburg is focused on improvements to the powertrain – comprising the engine, the transmission, the drive shafts and the air intake and exhaust system – and on tyre/road noise. Green Logistics Volkswagen Logistics took further action to reduce environmental impacts from the transport of products and materials during the period under review. Measures were geared to ensuring that logistics products and processes deliver sustained environmental value. Volkswagen has identified the following significant environmental aspects for this sector at the present time: energy consumption, emissions, fine particulate Cost Management Module Assignment Page 53 pollution, water consumption and waste. To achieve improvements in these areas, the following action areas have been defined: > reduction in freight traffic, for example through optimized transport structures, a reduction in the number of empty runs and improved load factors > a shift from road transport to other modes of transport > reduction in fuel consumption through use of efficient technologies. In 2012, Volkswagen made progress in implementing these strategic objectives, as the following examples show. “Green Trains” have now gone into service on further routes. On the Wolfsburg to Zwickau line, Volkswagen has become the first German car manufacturer to use DB Schenker Rail’s EcoPlus trains for the transport of materials. Eco-Plus trains are powered entirely by renewable energy. Green IT Particularly in view of the large number of computer workstations in the Company, Green IT offers Volkswagen significant scope for reducing its use of consumables and energy and, by the same token, its CO₂ emissions. Green IT is also a key to more efficient networking in a global corporation. A major project from the period under review indicates the scale of potential savings: in 2011, Volkswagen launched iDOMP, a global tender process for approximately 35,000 printers. As part of this process, shortlisted printers and suppliers were subjected to a green IT evaluation covering the entire life cycle of the product – from the materials and type of packaging used to reductions in energy consumption and reduced electronic scrap at the end of the product life cycle. Following this evaluation, in 2012 the supplier structure was optimized and the existing printers are now being replaced. By the time the changeover is completed, the printer fleet as a whole will be 32 percent more energy-efficient than the previous fleet, resulting in annual energy savings of 2.18 GWh. A one-off 33 percent reduction in packaging volumes and a 36,000 kilogram reduction in the volume of items packaged with the products have also been achieved. Source: http://volkswagenag.com Cost Management Module Assignment Page 54 Water Volkswagen uses this valuable resource sparingly and responsibly. Key points in Volkswagen’s sustainable water management policy include reduced water consumption, reduced wastewater volumes, treatment of wastewater and protection of habitats in and around water. In 2012, the water supplies of Volkswagen AG and Volkswagen Sachsen GmbH were taken from surface water (0.77 million m3), groundwater (2.14 million m3), on-site rainwater harvesting and treatment (1.85 million m3) and water supplied by public utility companies (3.67 million m3). During this period, the various forms of water withdrawal are not known to have caused damage to the ecosystem of these water sources. In fact, in Mexico the measures undertaken are contributing approximately 2.6 million m3 annually to groundwater replenishment – significantly in excess of the amount the Volkswagen Puebla plant actually withdraws from the groundwater. Wastewater discharges are in line with the official permits and are closely monitored. Biodiversity As an industrial company, Volkswagen is committed to the protection of biodiversity, primarily by reducing its greenhouse gas emissions and via conventional environmental management practices designed to reduce and eliminate waste, exhaust air, wastewater or noise. Direct nature and species conservation measures in the environment of our factories likewise play an important role, alongside the important issue of land use. Volkswagen’s commitment to the conservation of biodiversity includes implementing statutory guidelines and conventions, such as the International Convention on Biological Diversity (CBD) and the European and national biodiversity strategy of the German Government. The Company was also involved in both the international Business & Biodiversity (B&B) initiative and the Biodiversity project group of the econsense sustainability forum. As co-founder of the B&B initiative, Volkswagen donated €50,000 to this dedicated learning and dialogue platform for industry in 2012. At the same time, Volkswagen stepped up its efforts to incorporate species conservation into its factories’ environmental action plans, using the regular Regional Conferences staged by global Environmental Management as a platform. 3.6.2 Environmental Plan BMW Group have plans associated with the internal and external environment the company to achieve its business goal. These plans include: In 2020, BMW Group make target to reduce their consumption of resources by 45% compared to 2006. It have function to less the cost of production and to protect nature and avoid pollution that dangerous for the people and the environment. Make a plan to set themselves the goal of becoming a leader in the use of renewable energy by 2020. Cost Management Module Assignment Page 55 BMW Group plan to significantly increase the share of renewable energy in their overall energy consumption in the near future. Make a strategy of producing their own energy and ensure security of supply for the BMW Group BMW Group plan to install wind turbines at their plant in Tiexi, China Pay a higher price per tonne of waste Reduce their consumption water by 45% in 2020 Continuously improving their resource efficiency in all three areas by: Replacing sanitary fittings with water-efficient versions, Gradually replacing open cooling towers by closed ones Closing water cycles at the paintshops and introducing waterless processes (dry separations) Make use of membrane bioreactor (MBR) will further optimize waterconserving processes. Membrane bioreactor (MBR) at the plant site it will be used to treat the wastewater in two stages. In the first step, bacteria clean the water; they break down substances such as paint solvents, while they bind hazardous inorganic materials like heavy metals – e.g. nickel and zinc – to their surfaces, removing them from the water. In the second step, membranes prevent the bacteria from entering the output water The environmental plans that planned by Volkswagen Group are: In the coming years Volkswagen will therefore be investing around €600 million in the expansion of renewable energies such as solar, wind and hydroelectric power. In the mid-term, by 2015, Volkswagen will have reduced the average CO₂ emissions of its European new-car fleet by approximately 30 percent compared to 2006 levels, bringing its fleet-average emissions down below the 120 g CO₂/km mark for the first time. The goal of the development departments is to make each new model generation between 10 and 15 percent more efficient than its predecessor. At the same time it should be noted that the Volkswagen Group’s vehicles already offer impressive CO₂ performance (> p. 103). A further significant reduction in the EU average fleet emissions target, to 95 g CO₂/km by 2020. In order to become the most sustainable automobile manufacturer in the world by 2018, Volkswagen has defined the following product-related goals: > To offer the most efficient and environmentally compatible model in every segment and vehicle class in which Volkswagen is represented > To reduce CO₂ emissions from its European new-car fleet by 30 percent between 2006 and 2015 > To ensure that every new vehicle generation is on average 10 to 15 percent more efficient than its predecessor Cost Management Module Assignment Page 56 > To offer efficiency technologies such as start-stop and recuperation systems as standard equipment on all new models > To ensure that newly launched models always offer better life cycle environmental performance than their predecessors. From 2013 onwards, further efficient models are due to be launched. As well as the third-generation Golf TDI BlueMotion, with fuel consumption of 3.2 l/100 km, and CO₂ emissions of 85 g CO₂/km, the first CNG version of the Golf TGI BlueMotion, a production version of the e-Golf electric model and the first Golf TSI twinDRIVE are also planned. BlueMotion Technology will be offered as standard on all new-model vehicles in Europe. By 2018, ŠKODA is aiming to reduce its energy and water consumption by 25 percent, to reduce emissions and to further increase its recycling performance. With these measures, the Czech manufacturer will also contribute to achieving the environmental goals of the Volkswagen Group as a whole for 2018. The “GreenFuture” principles are part of the 2018 ŠKODA growth strategy, whose aim is to combine improved economic performance with reduced environmental impacts. Volkswagen is aiming to reduce water consumption across all plants by 25 percent by 2018 over 2010 levels. Important strides have already been made towards this goal: between 2010 and 2012, water consumption per vehicle produced fell by 0.45 m3 (scope 1). 3.6.3 Environmental Benefit Environmental benefit that accepted by BMW Group is a lot. From they clean production: first milestone reached they improved efficiency by over one third (35.7%), so they even managed to exceed the ambitious target to savings of around €9 million in the 2012 financial year. In energy consumption and emissions, once they are up and running, new facilities such as the Tiexi plant in China make a contribution towards further enhancing their resource efficiency. With the installing the systems in energy consumptions and emissions on site at their facilities, a very high efficiency rate can be achieved. So the production will more efficient. Continuous reductions in energy requirements as well as a strategy of producing their own energy or drawing energy from local renewable sources increase their autonomy and ensure security of supply for the BMW Group. As a result, the probability of their production lines being affected by energy bottlenecks decreases. Energy Savings Pay Off In times of emissions trading and allowances, reducing CO2 emissions not only makes environmental sense – it also a business opportunity for the BMW Group. In the third period of the European CO2 emissions trading system (2013-2020), emissions rights allocations will be further reduced. Therefore, every unit of energy saved pays off twofold, as the costs of energy consumption and the purchase of emissions allowances can be reduced as a result. Cost Management Module Assignment Page 57 Source: http://bmwgroup.com Renewable Energy Consumption BMW Group vision is to draw 100% of their energy requirements from renewable energy sources. Instead of relying on energy from one specific source, they will decide which concept makes most sense at each location, based in local conditions. In 2010, they implemented a development plan to assess the potential of each production facility. Source: http://bmwgroup.com From 2013 onwards, around 30% of the heat required for their engine plant in Setyr will be supplied by a neighbouring biomass thermal power plant (fuelled by timber waste from the region). This will mean an annual reduction in CO2 emissions of up to 3,000 tonnes. At their Rosslyn plant in South Africa, the new independent operator Bio2Watt will provide 40% of the required electricity from a twin-unit power station based on landfill gas (biogas firing, i.e. waste from cattle ranches or chicken farms as well as food waste). This could reduce CO2 emissions by 8,300 tonnes per year. Carbon-neutral electricity will be used for the entire production process of the BMW i3 in Leipzig. For this purpose, four wind turbines will be commissioned Cost Management Module Assignment Page 58 on the plant’s premises in the first half of 2013, each with a capacity of 2.5 megawatts. Sustainable Construction and Process In general, every new plant is designed to raise the bar in terms of energy efficiency and to become a benchmark for all other plants. The most recent example of this is our plant in Tiexi, China, which opened in 2012. Lessons learned and innovations from other plants were integrated into the design of this plant. Over 50 measures were taken to optimise consumption levels of energy, water and waste. The reference system for sustainable construction is the basis for new-building projects and building conversions at the BMW Group. It sets down principles and concepts for buildings throughout the BMW Group and enables the measures taken during the individual project phases to be monitored. The aim is to minimize consumption of energy and resources and put as small a burden as possible on the environment during all phases of building lifecycles – from planning, construction, use and renovation right up to demolition and renaturation. Sustainability is also an integral part of any new-building advice provided to their dealers by the BMW Group’s international construction and facility consultancy. Dealers, investors and local architects are informed about the benefits of green building measures when planning new buildings and modernization measures for their dealers’ operations. This enables them to protect the environment and at the same time enhance their image, save on operating costs and increase the value of the buildings. Raising Workforce Awareness Vocational training courses at the BMW Group already teach trainees how to deal with energy efficiently. In addition, they offer courses on value-creating production systems. This is a systematic approach to improving efficiency in technical and administrative processes. Material Use and Waste Management In the 2012 financial year, the total waste volume increased due to the modification of their metal casting process in Landshut (30,000 tonnes of foundry sand recycled). Since 2006, they have been able to reduce the volume of materials that are removed from the life cycle and not reused by 65% per vehicle produced (2012: 23.5% per vehicle produced). Paintshop waste in particular is now recycled rather than disposed. At least four times a year, every positive step we take with regard to waste prevention and recycling is the subject of discussions by our worldwide network of waste management officers. As a result, best practice solutions can be successively applied to other plants. The Center of Competence Waste and Recycling Management, which has now been expanded to cover all plants worldwide, also makes a contribution here. The Center of Competence is made up of the environmental experts from the different plants as well as the experts from the Environmental Protection department. They discuss best-practice solutions and develop reference systems for future planning and process improvements. Cost Management Module Assignment Page 59 BMW Group implement a whole range of measures to work towards achieving their vision of waste-free production. In 2012, the recycling rate at their UK plants increased significantly compared to the previous year. To achieve this, the BMW Group is willing to pay a higher price per tonne of waste. At their plant in India, they send all waste that is similar to household waste to a waste facility which produces agricultural fertilizer. At their Regensburg plant, a screw compacter was introduced in 2012 to dispose of recyclable synthetic packaging that has reached the end of its lifetime. The compressing process has saved them 24,000 truck kilometers that would have been necessary to transport the synthetic waste to the recycling plant. A Step-by-Step Approach to Wastewater-Free Production Processes After carrying out tests to identify the three largest sources of water consumption, they introduced the following measures: The measures taken in Spartanburg, Munich and Dingolfing alone led to savings of €155,974 in 2012. 88% of the water used by the BMW Group comes from the public drinking water system. 12% is groundwater. There was no consumption of water from sensitive sources in the reporting period. To identify potential for optimization at their paintshops, they carried out a feasibility study on operations that were almost wastewater-free. As a result, technically and economically feasible measures are being implemented on an ongoing basis. At the Spartanburg plant in the USA, they are already using a state-of-the-art dry separation process at the paintshop. The overspray paint, which does not reach the body of the vehicle during the painting process, can be bound by stone powder and then discharged using this process. No water is used. As a result, over 26,000 m3 of water was saved. Since 2012, part of the purified wastewater that is created in the corrosion protection process in the paintshop at the Munich plant has been reused in another paintshop process. The overspray paint is washed out of the process and discharged. This led to a reduction in water consumption of over 21,000 m3 in 2012. At the Dingolfing plant, an old ion exchanger was replaced by a more efficient one. The number of regenerations that consume water and chemicals was significantly reduced as a result. In addition, the wastewater produced during regeneration is reused in another process. As a result, around 15,000 m3 of water was saved in 2012. At many plants, for example in Shenyang, China, they replaced the bathroom fittings to reduce sanitary water consumption by up to two thirds. At their store in Parklane, London, they have also installed water-saving fittings throughout. In South Africa, we installed measuring devices to manage our consumption of resources there. VOC Emissions Changing over from powder paint to 2K clear paint was a challenging task. Powder paints cause no VOC emissions, whereas clear paint does. However, Cost Management Module Assignment Page 60 because the other carmakers have continued to use clear paint, it was no longer economically viable for our supplier to provide them with the necessary range of powder paint colours. Nevertheless, they were still able to make the shift to clear paint without causing additional VOC emissions. At their Regensburg, Leipzig and Dingolfing plants, the emissions are concentrated and then burned to minimise their impact on the environment. The environmental benefit obtained from Volkswagen’s environmental activities do not differ greatly with that obtained in a BMW. Volkswagen is developing ever more new technologies, products and services whose goal is to offer solutions to the challenges of climate change. Examples include efficient, environmentally friendly vehicles, backed up by mobility services and fuel-saver courses, as well as energy-related products for use outside the mobility sector. The LCA results also highlight improvement potential which can be targeted in future development work. Volkswagen believes it has a duty to inform its customers as fully as possible about the options for achieving sustainable mobility during the use phase of the product. Communication starts with the purchase of the vehicle, where efficiency badging identifies the most environmentally friendly models and provides clear orientation for customers. In 2012, the Environmental Commendation for the new Golf was certified by TÜV NORD, confirming that the new model offers significantly better environmental performance than its predecessor, based on an ISO 14040/14044compliant Life Cycle Assessment. Source: http://volkswagenag.com A closer look at energy consumption makes this clear. In 2012, an average of 2.21 MWh of energy was consumed for every Volkswagen Group vehicle produced – a reduction of 0.32 MWh compared with 2010. At first glance such improvements Cost Management Module Assignment Page 61 may seem small, but when multiplied by the total number of vehicles produced, they actually represent an important lever for improving sustainable production. Volkswagen’s goal of reducing the environmental impact of its production operations by 25 percent by 2018 is being systematically followed up at all currently participating sites. For example, at many Volkswagen brand plants, workshops have already been held to produce detailed roadmaps for the necessary ecological measures, complete with a timeline for their phased implementation through 2018. Despite increased production throughout the Group, and the introduction of new vehicle models, Volkswagen reduced its total waste quantities per vehicle produced (passenger cars and light commercial vehicles) during the period under review. In 2012, 188.72 kg of metallic waste was produced per vehicle (2011: 210.59), along with 10.62 kg of hazardous waste for recycling (2011: 11.27), 10.37 kg of hazardous waste for disposal (2011: 9.86), 10.62 kg of non-hazardous waste for disposal (2011: 11.74) and 34.46 kg of non-hazardous waste for recycling (2011: 34.14). The overall reduction was mainly down to the use of more resource-efficient production processes. Volkswagen believes reduction traffic noise activities can result in better coordination of future noise reduction measures and more effective targeting of funding. At the end of 2012, one of the most advanced wastewater treatment plants in China came on stream at the new Volkswagen plant in Foshan. The wastewater is recycled in an environmentally compatible process that returns 100 percent of the water to the factory. Here it is used for, among other things, the rain test in the assembly shop and to replenish the cooling water. As a result, the plant’s freshwater uptake has been reduced by some 30 percent. During the site approval process, agreements were already drawn up on future water use, and plans were developed for a biological treatment plant. In 2012, Volkswagen also reported positive results from its ongoing reforestation project in the vicinity of the Popocatépetl volcano in Mexico. Since 2008, the Company has reforested a total area of 750 hectares on the slopes of this volcano. The trees stabilise the ecosystem and improve rainwater retention. So far 420,000 trees have been planted, 47,000 soakaways have been constructed and 350 sizeable dams have been built. These measures are contributing around 2.6 million m3 to groundwater replenishment annually – significantly in excess of the amount the Volkswagen Puebla plant actually withdraws from the groundwater. Cost Management Module Assignment Page 62 CHAPTER IV CONCLUSION From the above comparison between BMW Group and Volkswagen Group, we can conclude that operational matters in both of manufactures company are nearly equal despite their stretcher vision are very different but they are both pursuing a strategy of differentiation in their products. It can be seen from their products varying. We also seen both of the company is using ABC system in their production to make their cost efficient and effectively. Although their activities and cost driver that their using is not really same but overall their activity and cost driver that they using is same. Example like they are using same activities in assembly. In their supplier, both of the company is collaboration with the countries where they market their products. They get the material and human resources from the countries where they produce. It was at once able to minimize operating costs and also help the community because of the open jobs in their area and also the income for the country because the taxes that must be paid. In maintaining the natural and social environment, they are both doing activity in maintaining natural and social environment as well as internal company. One example is the well Volkswagen Group and BMW Group are both thinking about the use of their water so that it does not use a lot water and do not cause waste. Another example is they are equally committed to maintaining the biodiversity of the natural environment remains pristine and keep the surrounding flora and fauna. It also serves to keep the environment can also minimize production costs so that efficiency and effectiveness can be achieved. Cost Management Module Assignment Page 63 REFERENCES http://audi.com http://bancovw.com.br http://beyondgreen.co.uk http://bmwgroup.com http://bmwusfactory.com http://engr.sjsu.edu http://en.wikipedia.org http://focusedmanagement.com http://mbaksool.com http://nachhaltigkeitsbericht2011.volkswagenag.com http://noesis.pt http://ralph3719.blogspot.com http://reliableplant.com http://scribd.com http://slideshare.net http://strategicmanagementinsight.com http://tsvetelinapantalee.blogspot.com http://volkswagen-vans.co.uk http://volkswagenag.com http://volkswagengroupamerica.com http://wiki.answers.com Cost Management Module Assignment Page 64