Resource Management and
Project Impacts
IT Project Management Working Group
6/12/14
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OBJECTIVES
• Shared understanding of Resource
Management
• Survey results
• Exercise around resource management
• Q&A
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Resource Management
Resource management is the efficient and
effective deployment and allocation of an
organization's resources when and where
they are needed
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Resource Management
Includes:
• Financial
• Inventory
• Information Technology
• Production resources
• Human skills
• Planning, allocating and scheduling of
resources to tasks
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PMBOK FIFTH EDITION
Project Human Resource Management
includes the processes that organize,
manage, and lead the project team.
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PROJECT TEAM
Project Team comprised of people with
assigned roles and responsibilities for
completing the project
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PROJECT TEAM
ATTRIBUTES
• Varied skill sets
• Full or part time
• Added/removed as project progresses
• Include in planning
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PSU Opportunities
• Limited availability
• Shared resources
• Within units
• Across units
• Service transition (ITX)
• Changing priorities
• How do you manage this?
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Survey Results
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Role on Projects
Project Manager
IT Manager
Project Team Manager
Other/Unknown
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Organizational Project Structure
Functional
Projectized
Matrixed
Other/Unknown
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Resource Management
skill-set, availability
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Why do we care?
• Triple Constraint
• Projects are delivered under constraints
• Time
• Cost
• Scope
• Change in constraint impacts Quality
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Triple Constraint
SCOPE
(Requirements)
QUALITY
COST
(Resources)
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TIME
(Schedule)
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Microsoft Project
JIRA
Heuristics
guile and trickery
Tools or Processes
manual labor
no time tracking
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Group Exercise
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Seinfeld episode
No Soup for YOU!
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Exercise 1
• Project Scope – No Soup for you
• A cloud based application for
managing customers who have been
banned from the “Soup Stand”
• Target Completion June 26th
• Goal: Create a work breakdown
structure (10 minutes)
• Report out at end of last exercise
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Exercise 1 - Key
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Exercise 2
• You have just learned that Elaine has
eloped to Tuscany with her boyfriend
and will not return until next year (well
after the project start date
• You must use existing resources to
complete the project.
• (5 minutes)
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Exercise 3
• The Project Sponsor has advised they
need to cut 2 days off the project – he
must have the application by end of day
June 24th?
• How will the team address this?
• What are the risks of compressing the
schedule?
• (5 minutes)
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Report Out
• Each team will report out on their
challenges and opportunities from the
exercise
• (2-3 min/each group)
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Survey Successes and Opportunities
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Survey Successes
• Dedicated internal/external (contract)
project teams
• Project teams for short periods of time
• Project Portfolio Management tools – for
managing resource time and tasks
• Integrated teams are very beneficial - and
support getting work and goals
accomplished.
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Survey Successes
• Asking the right questions of resource managers:
• Are any of the resources assigned to my project
on some sort of restricted work schedule (i.e.,
fixed term, 40 hr. limit per week, long vacation
planned, etc
• Informal 1:1 interactions with all team members.
• Avoiding over-allocation - time and multiple
projects
• Ability to proactively deal with project/resource
intersections.
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Survey Opportunities
• Lack of management support/buy in for
Resource management/Project
Management
• Low maturity level for project and
resource management
• Human Resource policy / position
definition
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Survey Opportunities
• Scoping work in a timely manner for
developers
• Baselining human resource capabilities
• Authority for allocating and managing
resources
• Process improvements
• Communications/1:1 Team interactions
• Time line extensions – from diverting
resources
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Q&A
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Resources
Survey Results:
http://pennstate.qualtrics.com/CP/Report.php?R
P=RP_9Lj8970q14FKhNP
Richard Dumm: rdd4@psu.edu
Gary Smith: gas31@psu.edu
Jenn Stewart: jas72@psu.edu
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