JOB DESCRIPTION
POST TITLE:
Digital Transformation Manager
SERVICE AREA:
Resources Governance and Organisation
REPORTS TO:
Executive Director – Resources, Governance and Organisation
SALARY
£76,590
Job Purpose
 To lead, project-manage and deliver the recommendations of the Council’s Information and Communication
Technology (ICT) service review.
 To provide strong leadership and senior-level advocacy for the delivery of information and technology solutions
that support current and future business transformation programmes.
 To advance organisational transformation and ensure the Council has adequate technological capacity to drive
digitally driven solutions and services.

To promote a positive culture of empowerment, creativity, innovation continuous improvement which
challenges existing ways of working, promotes change, recognises and rewards success and has the needs of
citizens and customers at its heart.
 To contribute to the shared governance of the organisation, through the development and implementation of
strategic plans and priorities to optimise service delivery and positively promote the Council’s vision, values and
reputation.
 To embed the delivery of a sustainable, high quality, technology capability across the Council.
Specific Duties and Responsibilities
 Develop a strategic framework to shape the Council’s approach to information and technology, including
information management, digital capacity, security, procurement and governance and the necessary workforce
capacity and structures.
 Successfully deliver projects and programmes using project management methodologies, organisational change
techniques and sound risk management principles.
 Define the vision and solutions required to establish a culture of data-driven, agile and customer focused service
design and delivery which drive technology transformation, progress and digital-by-default service standard and
roll-out more effective ways of working.
 Develop and monitor corporate technology-related budgets, costs, forecasts and related performance
information.
 Align the management and retirement of legacy technology systems to the wider transformation agenda,
ensuring knowledge transfer from any third-party supplier to the Council.
 Implement common service solutions in such a way that improves the quality of IT and digital services and
delivers greater flexibility and value for money.
 Utilise business re-engineering processes and right-sourcing solutions to apply a cloud-based, line of business
systems approach which ensures technical stability and reduces reliance on in-house systems.
 Ensure the ICT service has the necessary technical skills and capacity as well as business knowledge and
analytical and project management skills to support the transformational change programme.
 Help map out the high level information needs of services in order to define the Information Management
Strategy for the Council including responsibilities.
 Undertake such other duties as the Executive Director may require.
Person Specification
Possession of:
 A degree of other relevant qualification
Substantiated ability to:
 set a strong direction and convey a persuasive future vision at all levels of the organisation;
 confidently deal with, and influence, senior officials and produce clear technical and non-technical advice
on complex issues;
 champion the strategic importance of a progressive and digitally enabled cultural identity which embraces
business improvement and transformation;
 assume a strategic approach to identifying and addressing skills gaps in terms of the transformation
journey to ensure sound succession planning provisions; and
 manage complex budgets and procurement processes.
Demonstrable experience of:
 working at a senior level within public or private sector to deliver large-scale transformational change to
business processes and systems, to deliver cost savings and service improvements for customers.
 leading the implementation of the findings of a review of an existing IT function, including defining and
delivering an improvement programme to define the best approach to service design to achieve
business/user objectives.
 successfully applying innovative approaches to sourcing services and of managing relationships with large
suppliers.
 developing technology strategies and managing the delivery of associated technical services, solutions,
architectures and technologies.
 using agile project management techniques and working practices, open source, cloud platforms and
digital services.
 engaging with technical staff and managing both internal and external stakeholders.
Proven technical understanding of:
 legislative and industry-standard security issues and processes.
 Data Protection law and regulations and business continuity principles.
 working with modern network management solutions (MPLS or similar); utility or commoditised hosting
environments; or cloud-based procurement.