Retail cross-border infrastructure to support international remittances – the role of SWIFT WorldBank, Washington, 30 May 2007 Michael Whyte Payments Market Group Banking Industry Division, SWIFT WorldBank_Workers'_ Remittances_0507_v2 Slide 1 REMITTANCES - background SWIFT2010 initiative In 2006 objective to “explore” Ad-hoc working group formed – Two meetings held – April and September 2006 – Outlined business case and industry requirements: “Multilateral Framework Approach” – Two papers presented to December Board: – IR 427: Workers’ remittances research and consultation report – ER 1010: Workers’ Remittances Advisory Group: Terms of Reference Advisory Group composed in 1Q 2007 First meeting held on 30 March 2007 WorldBank_Workers'_ Remittances_0507_v2 Slide 2 ISSUES & REQUIREMENTS - SWIFT based P-to-P payments Issues For Consumers: • Lack of price transparency • Uncertainty of value date • Too Complex For Banks: • Hundreds of market practices • Low STP • High processing costs • Settlement uncertainty • Low levels of scalability Proposed Solutions MUTILATERAL FRAMEWORK APPROACH Comprising 1. 2. 3. WorldBank_Workers'_ Remittances_0507_v2 Market practices Messaging standards Technical architecture For Authorisation, clearing & settlement of cross border, consumer-to consumer payments Expected Results For Consumers: • Price-transparency • Value date certainty • Ease of use For Banks: • Clear market practice • High scalability • Settlement guarantees • High STP rates = Lover costs Slide 3 SWIFT ROLE Facilitate definition of standards and usage rules Facilitate the definition of clearing and settlement market practice Design the common messaging platform for clearing and settlement Design enhanced messaging solutions (e.g. message copy) for the clearing and settlement WorldBank_Workers'_ Remittances_0507_v2 Slide 4 PRODUCT APPROACH Two generic product groups identified. Both required, but are separate services from a technical and business model perspective. Model Main product group BILATERAL ADDRESSED Correspondent Banking Payment is addressed to specific disbursing institution MTO CPA (Cash-payout anywhere) Money Transfer Operators Payment is not addressed to specific disbursing institution Product variants Urgent Pmt Urgent Pmt Non-urgent High valueadded options Non-urgent High valueadded options Premium WorldBank_Workers'_ Remittances_0507_v2 Normal Normal Commodity Slide 5 TRANSACTION FLOWS Ordering customer Sending Banks “Addressed” Settlement Banks Disbursing Banks Beneficiary customer Product sets + processing capability Pretransaction Authorisation/ Initiation Handling Charges + FX rate info Quote Authorize Issue UTIC Private message + UTIC + time available Clearing & Settlement – Disbursement File Header Y-copy batch pmts UTIC + Pay Cash Credit A/c product Where’s the money? Postsettlement UTIC Status report WorldBank_Workers'_ Remittances_0507_v2 Processing Status Reports Rejects / Returns Slide 6 TRANSACTION FLOWS Ordering customer “Cash Payout Anywhere” Sending Banks Settlement Banks Disbursing Banks Beneficiary customer Product sets + processing capability Pretransaction Authorisation/ Initiation Handling Charges + FX rate info Quote Authorize Issue UTIC Private message + UTIC + time available Txn Search Clearing & Settlement – Disbursement Txn upload Txn download UTIC + Pay Cash Where’s the money? Postsettlement UTIC Status report WorldBank_Workers'_ Remittances_0507_v2 Processing Status Reports? Returns Slide 7 ARCHITECTURE REQUIREMENTS - gap analysis Lifecycle Requirements Gap analysis To develop Pretransaction Product Reference Data: means to communicate products handled, handling charges, and processing time capability Foreign Exchange Rate Data: means to communicate guaranteed execution rate for given time period To develop Authorization Unique Transaction Identifier Code: standard to generate UTIC at Point of Service. Needs to be “user-friendly”: customers will need this for authorization and track and trace purposes. Clearing & Settlement Messaging Standards: ISO XML Credit Transfer Messaging Services: FileAct Store & Forward Enhanced FileHeader: FileHeader Y-copy: multiple central settlement agents CPA capability: transaction management application Usage rules Available In development In development To develop Postsettlement Track and trace: processing status reports Reject/returns: file copied to settlement agent WorldBank_Workers'_ Remittances_0507_v2 To develop Usage rules Usage rules Slide 8 WHERE ARE WE? “Explore” Board approval WRAG set-up PHASE Here Market research Market validation Concept development Detailed definition of market practice & architecture Bank/Vendor/Regulatory + pilot agreements Concept validation Solution design Solution design validation Solution build Pilot Commercial roll-out 2006 WorldBank_Workers'_ Remittances_0507_v2 2007 2008 Slide 9 QUESTIONS? WorldBank_Workers'_ Remittances_0507_v2 Slide 10 MARKET Financial flows Recorded: Unrecorded: facts & stats USD 250 billion USD 125 billion International migrants 200 million worldwide Consumer reach Directly and indirectly the market touches 650 to 800 million consumers Transactions 800 million cross-border transactions in 2005, based on recorded flows only Revenues USD 15 billion in transaction related revenues Market share MTO’s Over 20% Market share banks 20% to 30% collectively Market share SWIFT Less than 10% WorldBank_Workers'_ Remittances_0507_v2 Slide 11 CUSTOMER VALUE PROPOSITION Price Transparency - service implications -“If I pay you $100, how many Rupees will be delivered?” - End-to-end price transparency is essential - Banks want choice to offer fixed or floating rate services. - To offer fixed rate, sending bank needs to know disbursing banks handling charges and FX conversion rate before txn initiation Guranteed Execution Timeline -“When will the money be available?” - Reliable value date to beneficiary is essential - Sending Banks need to know Receiving Banks processing capability/ SLA’s before txn initiation Ease of use - Payment initiation: data required from client needs to be minimal - Track and Trace required: Disbursing Bank needs to keep Sending Bank informed of processing status WorldBank_Workers'_ Remittances_0507_v2 Slide 12 WRAG OBJECTIVES - IR 427 fully supported Customer value proposition: fully supported – Price transparency – Guaranteed execution timeframes – Ease of use “Multilateral framework approach”: fully supported – Very tightly defined market practices – Technical architecture to exchange authorisation, clearing and settlement information Business ambition: realistic and achievable – 10% share increase WorldBank_Workers'_ Remittances_0507_v2 Slide 13 MARKET PRACTICES & ARCHITECTURE - WRAG key agreements Market practice Charging practices - Single message standard - Tight, unambiguous rules - Unique Transaction Identifier Code (UTIC) - Means to communicate processing capabilities, SLA’s - OUR charge convention only - No lifting fee’s - Means to communicate handling charges and FX rates Settlement practices - Competitive settlement space - Limited no. of settlement currencies (USD, EUR priority, maybe GBP) - Gross settlement of payments + charges Product rules Architecture Addressed Products Cash Payout Anywhere - Syntax: ISO 20022 XML Credit Transfer + related messages - Messaging service: SWIFTNet FileAct + Header + Copy - Implementation: Remittances Closed User Group - Refine customer requirement specifications - Develop functional specifications - Business case (build, buy or partner analysis) WorldBank_Workers'_ Remittances_0507_v2 Slide 14 2006 WORKING GROUP PARTICIPANTS ABN Amro BBVA/Bancomer Transfer Services Citibank Crédit Agricole DZ Bank Equitable PCI Bank HBOS ICICI Bank ING Postbank SIA Standard Bank of South Africa Turkiye Garanti Bankasi WorldBank_Workers'_ Remittances_0507_v2 Netherlands United States United States France Germany Philippines United Kingdom India Netherlands Italy South Africa Turkey Slide 15 WORKERS’ REMITTANCES ADVISORY GROUP Banco do Brasil Brazil Bank of New York United States BBVA Spain Citigroup United States Deutsche Bank United States Equitable PCI Bank Philippines ICICI Bank Ltd India Intesa San Paolo Spa Italy La Caixa Spain Société Générale France Standard Bank of South Africa South Africa Standard Chartered Singapore Swisspost Switzerland WorldBank_Workers'_ Remittances_0507_v2 Slide 16