HTE Americas
International Conference Call
Online/Phone
Distributor Training
Module 2 of 3
With
Delores Mishleau
Pearl President
Module 2
Section 1 of 2
“The Basics- Getting Started”
Memory Jogger, Approaches, Asking
Questions, Follow-Up, Closing, Etc.
Basic Business
Building Skills
Part II
Written by Delores Mishleau
WHY??
What benefits can HTE empower you
to pass on to those you care about?
HOW ??
Create a Memory Jogger
Memory Jogger =
Foundation
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Name
Phone Number
Address
Email
Room for comments
What Will Your Focus Be?
Health- Walking
Wealth- Flying
Which Would You Rather Do?
WHO Will You Call First?
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Positive & Fun
Leader
Ambitious
MLM or Business Experience
Time
HOW??
Will You Communicate?
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Snail Mail
Email
In Person
TELELPHONE
Does Your Telephone Weigh a Ton?
• Role Play with Your Sponsor/Upline President
• Put Your Telephone on a Weight Loss Plan
Courage is not the absence of
fear- it’s doing your task in spite
of the fear!!
The Telephone
All Award Winning Communication
Tool
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Smile as you say, “Hello”
Always Ask, “Is This a Good Time to talk?”
Be Enthusiastic!!
Listen with your ears and your heart
Remember Your Purpose for Calling
Don’t take No Personally
The Joy of Approaches
You Can Be the Best News Your
Friend Has Had In Years!!
Learn How to Do It Right!!
• Use a Script
• Learn to Ask Questions Rather Than Impress
With Information
• Leave the Diagnosing to the Doctor
• Learn How & When to Answer the Price
Question
• Eliminate “You Must”, “I Want You To….”
“You Have to…”
How Do You Feel?
What Are Open Ended Questions?
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Do you see the value of……
Could you get excited about….
Wouldn’t it be great to save money by….
Haven’t you enjoyed….
Isn’t it fantastic to know….
Doesn’t it make sense….
Doesn’t it give you confidence to know….
HOW TO APPROACH
ANYONE, ANYWHERE
How to Approach Anyone Anywhere
Distributor:
“Have you ever heard of the Chi Machine or the Hot
House?”
Customer:
“No, what’s that?”
Distributor:
“It’s a medical device that increases oxygen, circulation,
and energy in your body in 5 minutes, guaranteed! May I ask
you a couple of questions to see if these medical devices
are of any interest to you?”
Customer: “Yes you may.”
Distributor:
“Do you have any problems with:
Lack of exercise and bad circulation
Tired or sore muscles
Poor digestion, constipation
Arthritis, back pain, bone spurs
Nervousness, general pain, insomnia, stress
Asthma and allergies
Period pains, low energy, depression, chronic conditions
or overweight
Did you hear any conditions that challenge your health?
Customer:
“Yes, I have problems with ___symptom___,
____symptom___, etc.
US VERSION
Distributor: “Would you like to:”
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Stimulate your circulation?
Relieve tired or sore muscles?
Reduce or eliminate pain from your life?
Reduce extra cellular fluid and weight associated with
those fluids?
• Experience a full body massage?
• Have more energy?
• Be better able to deal with stress?
How many of these benefits would you like to experience?
Customer: “Yes, I would like to experience
_______________,________________, and _____________.
CANADIAN VERSION
Distributor:
Try to get them to give you more details on the above
symptoms, as how long they’ve had the condition, how it
affects and interferes with their lives, etc. Empathize with
them.
“Would you like to see if we could reduce or eliminate
those problems?”
Customer:
“Yes, that would be great.”
Distributor:
“May I send you some literature to read about how
others with similar symptoms have found relief? Would
you prefer to watch a DVD or read some literature?” Or 3way them to one of the conference calls that is available
24/7/365. Check web site for numbers.
Customer: “Yes, I would like to read about your medical
devices.”
Distributor:
“After you’ve read about them, and would like to
experience these incredible medical devices for
yourself, I’ll be able to arrange that for you. I’m sure you
will have questions after you read the literature. May I
set a time that will be good for both of us, so that I can
answer your questions. Would ________ or ____________
be a good time for you?”
Customer: “Yes, __________ will be good for me.” I’m
looking forward to reading your literature. But how
much does it cost?”
Distributor:
“May I ask you a question?”
Customer: “Yes”
Distributor:
“If these medical devices were $10.00 and they didn’t
help you, it would be too expensive, right?”
Customer: “Yes”
Distributor:
If these medical devices were a $10,000.00 and they
took care of all your health challenges, it would be
cheap, right?”
Customer: “Yes”
Distributor:
“Well, the amount is in between but, it doesn’t cost you
anything to read or try them and you might just loose
your problems. I’ll put the info in the mail today and I
look forward to answering your questions about these
amazing medical devices!”
The Sequence…
How to Move from Memory Jogger
to Manager?
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Approaches
Providing Information/Experiences
Following Up & Closing
Providing Excellent Customer Support
Introducing Happy New Prospect to Home
Health & Wealth Opportunities!
• Providing Training & Business Building Support
The Law of Sowing & Reaping
It Can Work For You Too!!
Activities I Will Do
• View the Brilliant Compensation DVD
• Write Goals Using the 10 Commandments as
Guides
• Develop a 100+ name Memory Jogger
• Learn to Ask Better Questions and Listen
Attentively
• Practice My Approaches
WHEN Will You Start?
The World is Waiting For
HTE And You!
Module 2
Section 2 of 2
Incentives – How to Make
Them Work For You!
Be Prepared!
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Know when to expect specials!
Keep a people who are interested in… but….
Be ready to take action!
Remember the importance of timing!
Trip Incentives!
• It’s all about promotions!
• Are you able to promote to the next level? How?
Which level?
• Who in your team can you help to promote?
• What support will you and others need to
provide in order for these promotions to take
place?
• Work out an action plan and review and revise
regularly!
Trip Incentives for You
It is worth every effort that you make!
Success will always follow correct action steps that were
preceded by dreams, belief, a great attitude, and action!
YOU DESERVE SUCCESS!! YOU
WERE CREATED TO SUCCEED!
IT’S YOUR PRIVILEDGE!!