THE DETERMINANTS OF FIRM EXPORT PERFORMANCE IN EXPORTING TO EMERGING MARKET: EVIDENCE FROM PETROCHEMICAL INDUSTRY Academic Supervisor: Prof. Dr. Abu Bakar Bin Abdul Hamid Dr. Melati Binti Ahmad Anuar PhD Student: Frashid Movaghar Moghaddam 19. 1.2012 PERESENTATION OUTLINE RESEARCH ROADMAP Research Roadmap Introduction Review of Literatures Research Methodology Findings (Objectives) Contribution and Managerial Implication INSPIRING CREATIVE AND INNOVATIVE MINDS RESEARCH ROAD MAP RESEARCH ROADMAP CONTRIBUTIONS Conceptual Framework Determinants of Export Performance Background Area of Concern PhD Research Review of Literature Methodology Quantitative FINDINGS Sub elements of Internal and External variables Process of evaluating determinate of export performance Firms from developing country in Asia Petrochemical company in Iran Information about emerging market INSPIRING CREATIVE AND INNOVATIVE MINDS INTRODUCTION Vital role of exporting in the world and countless benefits of export for firms and countries cause the increasing attention to the determinants of export performance. Petrochemical industry is the main non-oil export product with 38.6% of all non-oil exporting. Exports of petrochemical products value, selling worth value and added value showed 30%, 28% and 40% of growth in (2005 – 2009) 5 INTRODUCTION INSPIRING CREATIVE AND INNOVATIVE MINDS 6 INTRODUCTION Emerging market The main non-oil products export to China are petrochemical products China scored the third main partner of Iranian Goods The largest and most important emerging economies are Brazil, Russia, India and China (BRIC), and the most famous economic giant among these countries is China. EMs are growing markets with rapid economic development that are being transformed from a pre-market stage to the mature Western economy. Ems offer considerable opportunities for the consumption of the countries goods and servicesAND (Enderwick, 2007; Kvint, 2009) INSPIRING CREATIVE INNOVATIVE MINDS 7 INTRODUCTION The percentage of petrochemical products export to China increases every year. INSPIRING CREATIVE AND INNOVATIVE MINDS 8 PROBLEM STATEMENT The main problems of the this study is the recognition of effective determinants of export performance, fragmentary or conflicting knowledge about determinants of export performance, and creation of comprehensive integrated model, (Nazar and Saleem, 2009; Gertner et al., 2006; Ogunmokun and Ng, 2004; Ahmed et al., 2004; Julian and O’Cass, 2003; Julian and O’Cass, 2002a; Baldauf et al., 2000; Thirkell and Dau, 1998; Diamantopolous, 1999; Zou and Stan, 1998). Researchers give less attention to external factors. The existing literatures are insufficient insights for recognizing external determinates Sousa et al., 2008). (Zou and Stan, 1998; Baldauf et al., 2000 Although, domestic market characteristics is neglect in the previous studies (Sousa et al., 2008; Zou and Stan, 1998). INSPIRING CREATIVE AND INNOVATIVE MINDS 9 PROBLEM STATEMENT There is a conflicting knowledge about Internal Factors. Scholars have different opinion about the positive or negative effects of firm characteristics . The is not agreement among researchers about what constitutes a managerial factor (Brodrechtova, 2008; Salavou and Halikias , 2008; Lee and Griffith, 2004; ; Thirkell and Dau, 1998; Cavusgil and Zou, 1994; Rocha and Christensen, 1994). Although, many researcher considered marketing strategy is one of major elements of export performance (Tooksoon and Mohamad, 2008) the variety of performance measurement led to the opposing findings about export marketing strategy, (Aaby and Slater, 1989; Baldauf et al., 2000; Leonidou et al., 2002; Lee and Griffith, 2004). In addition, the lack of detailed analysis on dimensions of export marketing strategy is a popular problem inherent in the previous studies (Leonidou, et al., 2002). INSPIRING CREATIVE AND INNOVATIVE MINDS 10 PROBLEM STATEMENT The differences among developed and developing economies and unique conditions in developing countries led to the previous researches are not appropriate for firms in developing country (Mohamad, 2009; Calantone et al., 2006; Souse et al, 2008; Souse 2004; Lee and Griffith 2004; Theodosiou and Leonnidou, 2003; Julian and O’Cass, 2002a; Baldauf et.al, 2000; Aulakh et al., 2000; Aulakh et al., 2000; Katsikeas, 1996; Dominguez and Brenes, 1997). Previous researchers had some problem in their methods. First, previous researchers used a firm (total product to total export market) or export venture (one product or a product line to a specific market) that have posed some problems, but recent researchers should analyzed the firm’s main export venture (MEV) (Sousa al, 2008; Mavrogiannis et al., 2008 ; lages and Montgomery, 2004; lages and lages, 2004; Sousa, 2004; Morgan et al., 2004 ; Morgan, 2000 Cavusgil and Zou, 1994; Zou and Stan, 1998) INSPIRING CREATIVE AND INNOVATIVE MINDS 11 PROBLEM STATEMENT Second, there are a limited number of studies that uses single and relatedindustry that led to better understanding on the relationship of export marketing strategy and export performance (Abdul Adis and Md. Sidin, 2010; Sousa et al., 2008; Meyer, et al. 2009; Wu, and Pangarkar, 2006; Wong, 2007; Contractor et al., 2005; Sosa 2004; Zou and Stan 1998) Third, previous researchers used limited informants or respondents. However, multiple informants will improve assessment of export performance (Sousa et al., 2008; Sousa, 2004). INSPIRING CREATIVE AND INNOVATIVE MINDS 12 PROBLEM STATEMENT China as emerging market being one of the important target markets for Iranian petrochemical firms but, they do not have sufficient information about determinants of export performance in China market (Enderwick, 2009; Navarro et al., 2009; Koksal, 2008; Vakhshri, 2006; London and Hart, 2004; Lages, 2003; Julian and O’Cass, 2003; Julian and O’Cass, 2002a) Although, Iranian petrochemical companies have a lot of competitive advantages in the China market, and China needs more petrochemical products, export performance of Iranian petrochemical companies is not satisfactory. (Iran oil ministry, 2009; Central Bank of Iran, 2009; Fizebakhsh, 2002; Vakhshri, 2006) INSPIRING CREATIVE AND INNOVATIVE MINDS 13 OBJECTIVES OBJECTIVE,RESEARCH HYPOTESIS, QUESTIONS RESEARCH OBJECTIVE 1 To determine the influence of export marketing strategy elements on export performance of Iranian petrochemical firms in China market RESEARCH HYPOTESIS & QUESTIONS Ha, Ha1, Ha2,Ha3, Ha4 Qb, Qb1, Qb2,Qc 2 3 To recognize which external factors and internal factors associated with export performance of Iranian petrochemical firms in exporting to China market To analyze critically the key success factors and improvement for Iranian petrochemical firm’s export performance in China market Hb1.1, Hb1.2, Hb1.3, Hb1.4 Hb2.1,Hb2.2, Hb2.3, Hb2.4 Hc1. Hc1.1, Hc1.2, Hc1.3, Hc1.4, Hc1.5, Hc1.6, Hc1.7, Hc1.8, Hc1.9, Hc1.10 Hd Hd.1, Hd.1.1,Hd.1.2,Hd.1.3,Hd.1.4, Hd.1.5 Hd2,Hd2.1,Hd2.2,Hd2.3,Hd2.4, Hd2.5 The results of Questions and Hypothesis INSPIRING CREATIVE AND INNOVATIVE MINDS 14 Scope of Study The scope of this research revolves around exploring the export performance of Iranian petrochemical industry to the China as emerging markets Sufficient Experience in China Market Sufficient amount of Export Export to China Directly INSPIRING CREATIVE AND INNOVATIVE MINDS 15 REVIEWOF OFLITERATURES LITERATURE REVIEW Export Performance: The range that company obtain its objective when export to international market Measurement of Export Performance categorized into: Determinants of Export Performance: 1- Objectively measurement (with 1- Export marketing strategy elements financial measures) 2- Internal factors 2- Subjectively measurement (with 3- External factors financial and non-financial measures) (Mohamad et al., 2009; Sousa et al., 2008; Mavrogiannis et al., 2008; Morgan et al., 2004; Sousa, 2004 Shamsuddoha, 2004; Cicic et al., 2002). (Zarin Negar and Vazife Dost, 2009; Mavrogiannis, et al. 2008; Calantone et al., 2006; Haahti et.al, 2005; Shamsuddoha, 2004; Lages and Montgomery, 2004; O’Cass and Julian, 2003; Cicic et al., 2002; Leonidou et al, 2002; Baldauf et.al, 2000; Cavusgil and Zou, 1994) REVIEW OF LITERATURES Export marketing strategy Export marketing strategy played as central role in export performance and have direct impact on export performance (Mohamad et al., 2009; Salavou and Halikias (2008; Mavrogiannis, et al. 2008; Lages, 2003; Julian and O’Cass, 2003; Leoniduo et al., 2002) Export Marketing Strategy Elements 1 Product marketing strategy Mavrogiannis, et al., (2008); Leonidou, et al., (2002); Thirkell and Dau, (1998) and ……… 2 Place marketing strategy Eusebio, et al. (2007); Lages et al., (2004); Ambler, (2000) and Ogunmokun, (2001) and ….. 3 Promotion marketing strategy Abdul-Adis, (2010); Eusebio, et al. (2007); Leonidou, et al., (2002); Lee and Griffith (2004) and …. 4 Price marketing strategy Langes and Montgomery, (2005); Lee and Griffith (2004); Zou et al., (2003) and …. 17 REVIEW OF LITERATURES Attitudinal Characteristics Skill - based Characteristics Internal variables Management Characteristics Export Commitment and Support Management International Orientation Customer Orientation Perception toward Competitiveness Perception towards Export Advantages and Barriers Export Experience language Proficiency Education level of Manager Firm Size, Firm Age, Firm International Experience Firm Characteristics Connectedness or Conflict in Firm, Export Market Orientation, Firm Information about Market, Competitors, and Customers Firm Technology level Firm Relationship Commitment, Bureaucracy in Firm INSPIRING CREATIVE AND INNOVATIVE MINDS 18 REVIEW OF LITERATURES Export Market Attractiveness Export Market Competitiveness Export Market External variables Export Market Barrier Characteristics Cultural Differences or Similarity Domestic Market Attractiveness Domestic Market Characteristics Export Assistance Domestic Export Barriers Domestic Market Political Aspect Attraction Foreign Direct Investment (FDI) INSPIRING CREATIVE AND INNOVATIVE MINDS 19 CONCEPTUAL FRAMEWORK RESEARCH METHODOLOGY DETAILS OF RESEARCH Multiple informants Type of Research within each Investigation methods company will Quantitative Correlation improve (Sousa et al., 2008; Zou Simple Linear assessment on and Stan, 1998). Regression Survey export performance (Sousa, Unit 2004). of Analysis Individual (Manager and Non-Manager of petrochemical firms that export to China sufficiently and directly MEASUREMENT DATA ANALYSIS Researcher Interference Research Type Measurement Descriptive Minimal Applied 5 point likert scale Statistic, Correlation, Simple Linear Time Horizon Cross-Sectional Sampling Design Probability Sampling, Simple Random Sampling Regression Data Collection Questionnaire Sousa et al., (2008) Zou and Stan, (1998) 96% 86% Questionnaire Response Rate Sampling Size Reliability: Cronbach alpha Respondent rate: 80.6 % Morgan formula Validity: Face and Content Usable Return rate: 77.5% N = 98, S= 78 INSPIRING CREATIVE AND INNOVATIVE MINDS Goodness of Measurements DATA ANALYSIS (Reliability) Main Variable Export Marketing Strategy External Factors Internal factors Firm Export Performance Total Cronbach's Alpha Sub -Variables Price marketing strategy α = 0.740 Product marketing strategy α = 0.761 Promotion marketing strategy α = 0.821 Place marketing strategy α = 0.723 Export market characteristics α = 0.816 Domestic market characteristics α = 0.815 Firm characteristics α = 0.720 Management skill-based α = 0.780 Management perception α = 0.710 α = 0.895 α = 0.762 α = 0.797 α = 0.942 DATA ANALYSIS (Normality) Variables Kolmogorov-Smirnov Test Skewness and Kurtosis Test Export Marketing Strategy Sig.=0.077 Skewness =.449 Kurtosis= -.530 External Factors Sig.=0.200 Skewness =-.877 Kurtosis= 2.205 Sig.=0.200 Skewness =.108 Kurtosis= -.150 Skewness =.064 Kurtosis= -.630 Internal Factors Firm Export Performance Sig.=0.200 KEY FINDING (OBJECTIVE 1) The Correlation analysis revealed a moderate positive correlation between product marketing strategy and performance r = 0.475, (P-value< 0.05). Thus, higher level of product marketing strategy associated with higher levels of firm export performance. Concerning adjusted R square is adj.R2= 0.215 with Sig = 0.000. the product marketing strategy explains 21.5 percent of variance in firm export performance. As a result, there is support for Ha1 KEY FINDING (OBJECTIVE 1) The results show a slightly positive significant correlation coefficient r = 0.365, (P-value < 0.05) between price marketing strategy and firm export performance. Concerning Adjusted R square is adj.R2 =0.121 with Sig = 0.001. As a result, the price marketing strategy explains 12.1% percent of variance in firm export performance. As a result, there is support for Ha2 KEY FINDING (OBJECTIVE 1) The Correlation analysis revealed a moderate positive correlation between promotion marketing strategy and export performance r = 0.444, (P-value < 0.05). Thus, higher level of promotion marketing strategy associated with higher levels of firm export performance. Concerning Adjusted R square is adj.R2= 0.186 with Sig = 0.000. the18.6% percent of the variance in FEP can be explained by the variance in promotion marketing strategy. As a result, there is support for Hypothesis Ha3 KEY FINDING (OBJECTIVE 1) Correlation analysis revealed a moderate positive correlation between place marketing strategy and firm export performance r = 0.404, (P-value < 0.05). Concerning adjusted R square is adj.R2 =0.152 with Sig = 0.000. As a result, the place marketing strategy describes 15.2% percent of variance in firm export performance As a result, there is support for Hypothesis Ha4 KEY FINDING (OBJECTIVE 1) The correlation between export marketing strategy and firm export performance was, r =0.535, (P-value< 0.05). Therefore, there is moderate and positive correlation between two variables. Concerning The Adjusted R square is adj.R2= 0.245 with (P- value= 0.000). The 24.5% percent of the variance in firm export performance can be explained by the variance in export marketing strategy. As a result, there is support for Hypothesis Ha KEY FINDING (OBJECTIVE 2) Correlation analysis revealed a strong positive correlation between export market attractiveness and performance r = 0.589, (P< 0.01). Concerning the adjusted R square is adj.R2= 0.338 with Sig = 0.000. the 33.8% percent of the variance in firm export performance can be explained by the variance in export market attractiveness. As a result, there is support for Hb1. KEY FINDING (OBJECTIVE 2) The correlation of cultural difference and firm export performance was, r = 0.035, p > 0.01.Thus, there was no correlation between two variables H1.2 cannot support. KEY FINDING (OBJECTIVE 2) Correlation analysis revealed a moderate or medium positive correlation between the export market competitiveness and performance r = 0.416, (P < 0.01). The adjusted R square is adj.R2= .173 with Sig = 0.000. As a result, about 17.3% percent of the variance in firm export performance can be explained by the variance in the export market competitiveness. As a result Hb1.3 is confirmed KEY FINDING (OBJECTIVE 2) Correlation analysis show a slightly negative significant correlation coefficient r = - 0.384, (P < 0.05) between the export market barrier and firm export performance. Concerning Adjusted R square is adj.R2 = 0.148, with Sig = 0.014 the 14.8 % percent of the variance in firm export performance can be explained by the variance in export market barrier. As a result, there is support for hypothesis Hb1.4 KEY FINDING (OBJECTIVE 2) The results show a slightly negative significant correlation coefficient r = -0.247, (P < 0.05) between domestic market attractiveness and firm export performance. Concerning the adjusted R square is adj.R2 = 0.048 with Sig = 0.036 the 4.8% percent of the variance in firm export performance can be explained by the variance in domestic market attractiveness. As a result, there is support for Hb 2.1 KEY FINDING (OBJECTIVE 2) There was no correlation between attraction foreign direct investment (FDI) and firm export performance due to r = 0.114, (P-value > 0.05). Hypothesis Hb 2.2 cannot support. KEY FINDING (OBJECTIVE 2) The results show a slightly negative significant correlation coefficient r = -0.284, (P < 0.05) between the domestic export barrier and firm export performance. Concerning the Adjusted R square is adj.R2 = 0.091, with Sig = 0.019 about 9 % percent of the variance in firm export performance can be explained by the variance in domestic export barrier. As a result, there is support for hypothesis Hb 2.1 KEY FINDING (OBJECTIVE 2) There is no correlation between export assistance in Iran and firm export performance because r = 0.222, (P-value > 0.05). Hypothesis Hb 2.4 is rejected. KEY FINDING (OBJECTIVE 2) There was no correlation between bureaucracy in firm and firm export performance because r = 0.096 and (p-value > 0.05). Hc1.1cannot confirms. KEY FINDING (OBJECTIVE 2) There is no correlation between firm relationship commitment and firm export performance, because r = 0.190, P-value > 0.05 Hc1.2. cannot confirm. KEY FINDING (OBJECTIVE 2) Correlation analysis show weak positive correlation between firm technology level and firm export performance r = 0.284, (P-value < 0.05). The adjusted R square is adj.R2=0.068 with Sig= 0.013. As a result, 6.8% of firm export performance is weakly related to firm technology level. Thus, Hc1.3 is confirmed. KEY FINDING (OBJECTIVE 2) The finding describes weak positive correlation between firm information level and firm export performance r = 0.268, (Pvalue < 0.05). The adjusted R square is adj.R2=0.059 with p-value < 0.05. As a result, 5.9 % of variance in firm export performance can be explained by variance in firm technology level. Thus, Hc1.4 seems to be confirmed KEY FINDING (OBJECTIVE 2) There was no correlation between connectedness in firm and firm export performance Hc1.5. cannot support KEY FINDING (OBJECTIVE 2) The correlation of conflict in firm and firm export performance was, r = - 0.097, (p > 0.01). There was no correlation between two variables. Hc1.6 cannot support KEY FINDING (OBJECTIVE 2) The correlation between firm international experience and firm export performance was, r = 0.277, (Pvalue < 0.05). Therefore, there is weak correlation between two variables. . The adjusted R square is adj.R2=0.064 with Sig=0.016. As a result, 6.4 % of variance in firm export performance is related to firm international experience. thus, Hc1.7. was supported KEY FINDING (OBJECTIVE 2) The correlation of firm age and firm export performance was, r = 0.125, (p > 0.05). The relationship was positive however; there was no correlation between two variables. Hc1.8 cannot support KEY FINDING (OBJECTIVE 2) The correlation of firm size and firm export performance was, r = 0.011, (p > 0.05).Thus, there was no correlation between two variables. Hc1.9 cannot support KEY FINDING (OBJECTIVE 2) The results Show a slightly positive significant correlation coefficient r = 0.371, (P-value < 0.05) between firm export market orientation and firm export performance. The adjusted R square is adj.R2= =0.126 with Sig = 0.001. As a result, firm export market orientation describes 12.6% percent of variance in firm export performance. thus, Hc1.10 was supported. KEY FINDING (OBJECTIVE 2) Correlation analysis revealed a moderate and positive correlation between firm characteristics and firm export performance was, r = 0.346, (P-value < 0.05). The adjusted R square is adj.R2= 0.108 with Sig= 0.002. As a result, 10.8 % of variance in firm export performance is related to variance in firm characteristics. As a result, there is support for hypothesis Hc1. KEY FINDING (OBJECTIVE 2) The correlation between management export commitment and support and firm export performance was, r = 0.237, (P-value< 0.05). Therefore, there is weak and positive correlation between two variables. The adjusted R square is adj.R2= =0.043 with Sig = 0.040. As a result, of the management export commitment and support describe 4.3 % percent of variance in firm export performance. Thus, Hd.1.1 is confirmed. KEY FINDING (OBJECTIVE 2) The results Show a slightly positive significant correlation coefficient r = 0.331, (P-value < 0.05) between manager perception towards export opportunities and threat and firm export performance The adjusted R square is adj.R2= 0.110 with Sig =0.040. As a result, 11% of variance in firm export performance can be explained by the variance in manager perception towards export opportunities and threat. Thus, Hd1.2. is confirmed KEY FINDING (OBJECTIVE 2) The correlation between management international orientation and firm export performance was, r = 0.260, (P-value< 0.05). Therefore, there is weak and positive correlation between two variables. The adjusted R square is adj.R2= 0.055 with Sig= 0.023. As a result, the management international orientation explains 5.5% percent of variance in firm export performance. Thus, Hd.1.3 is confirmed KEY FINDING (OBJECTIVE 2) The correlation of management customer orientation and firm export performance was, r = 0.074, (p > 0.05).Thus, there was no correlation between two variables. Hd.1.4 cannot confirm. KEY FINDING (OBJECTIVE 2) The correlation of management perception toward competitiveness and firm export performance was, r = 0.134, (p > 0.05). Thus, there was no correlation between two variables. Hd1.5 cannot confirm. KEY FINDING (OBJECTIVE 2) The finding show there is moderate and positive correlation between attitudinal characteristics of managers and firm export performance due to the correlation between these two variables were r = 0.436, (P-value< 0.0 The adjusted R square is adj.R2= 0.130 with Sig = 0.002. As a result, the attitudinal characteristics of managers explain 13% percent of variance in firm export performance. Thus, Hd.1. is confirmed. KEY FINDING (OBJECTIVE 2) The correlation of total export experience to overseas and firm export performance was, r = 0.218, (p > 0.05).Thus, there was no correlation between two variables. Hd2.1 cannot confirm KEY FINDING (OBJECTIVE 2) The correlation between total export experience to China and firm export performance was, r = 0.314, (P-value < 0.05). Therefore, there is weak and positive correlation between two variables. The adjusted R square is adj.R2= 0.168 with Sig = 0.005. As a result, the total export experiences to China explain 16.8% percent of variance in firm export performance results seem to confirm Hd2.2. KEY FINDING (OBJECTIVE 2) The correlation between managers experience in overseas (management international experience) and firm export performance was, r = 0.375, (P-value< 0.05). Thus, there is weak and positive correlation between two variables. The adjusted R square is adj.R2= 0.128 with Sig = 0.001. As a result, the managers experience in overseas explain 12.8% percent of variance in firm export performance. As a result, there is support for hypothesis Hd2.3 KEY FINDING (OBJECTIVE 2) The correlation of foreign language proficiency of manager and firm export performance was, r = 0.188, (p > 0.05). Thus, there was no correlation between two variables. Hypothesis Hd2.4 cannot confirm KEY FINDING (OBJECTIVE 2) The correlation between education level of managers and firm export performance was, r = 0.359, (P-value< 0.05). Hence, there is weak and positive correlation between two variables. The adjusted R square is adj.R2= 0.106 with Sig = 0.023. As a result, the manager education level explains 10.6% percent of variance in firm export performance. Results seem to confirm Hd 2.5. KEY FINDING (OBJECTIVE 2) The correlation between manager skill-based characteristics and firm export performance was, r = 0.470, (P-value< 0.05). Hence, there is moderate and positive correlation between two variables. The adjusted R square is adj.R2= 0.201 with Sig = 0.002. As a result, the skill-based characteristics explain 20.1% percent of variance in firm export performance. As a result, there is support for hypothesis Hc.2 KEY FINDING (OBJECTIVE 2) The results show a slightly positive significant correlation coefficient r = 0.349, (P-value< 0.05) between manager characteristics and firm export performance. The adjusted R square is R2= 0.177 with Sig = 0.002. As a result, about 17.7 percent of the variance in firm export performance can be explained by the variance in manager characteristics. As a result, there is support for hypothesis Hd Key success factors (objective 3) Export Marketing Strategy Elements 1-price-marketing strategy 2-promotion-marketing strategy 3-product marketing strategy 4-place marketing strategy Firm Characteristics 1- Higher level of technology 2- Information of company 3- International experience 4-Firm’s export market orientation Management Characteristics Key Success Factors 1- Export commitment and support 2-Perception towards export opportunities and threat 3-International orientation 4- Experiences 5- Education level External Variables 1- Export market atractiveness 2- Export market competitive INSPIRING CREATIVE AND INNOVATIVE MINDS 61 Finalized Framework INSPIRING CREATIVE AND INNOVATIVE MINDS 62 CONTRIBUTION : Major Findings 1 Current study contributes to recognition of effective determinants and facilitates comparing the determinants of export performance. In addition, new variable were examined by the conceptual framework to make agreement on the parameters of a stable framework for researching the export performance phenomenon INSPIRING CREATIVE AND INNOVATIVE MINDS 63 CONTRIBUTION : Major Findings 1 Current study contributes to recognition of effective determinants of export performance and facilitates comparing and recognizing the determinants of export performance. In addition, new variable were examined by the conceptual framework to make coherence and agreement among researchers on the parameters of a stable framework for researching the export performance phenomenon This study evaluating external variables widely. Later, export market characteristics and domestic market characteristics are reported and tested to supply adequate insights for recognizing external determinates. INSPIRING CREATIVE AND INNOVATIVE MINDS 2 64 CONTRIBUTION : Major Findings 1 Current study contributes to Recognition of effective determinants of export performance and facilitates comparing and recognizing the determinants of export performance. In addition, new variable were examined by the conceptual framework to make coherence and agreement among researchers on the parameters of a stable framework for researching the export performance phenomenon Evaluating external variables widely. Later, export market characteristics and domestic market characteristics are reported and tested to supply adequate insights for recognizing external determinates. 3 2 Understanding of internal variables and many sub variables of internal determinants INSPIRING CREATIVE AND INNOVATIVE MINDS 65 CONTRIBUTION : Major Findings 1 Current study contributes to recognition of effective determinants of export performance and facilitates comparing and recognizing the determinants of export performance. In addition, new variable were examined by the conceptual framework to make coherence and agreement among researchers on the parameters of a stable framework for researching the export performance phenomenon This study Evaluating external variables widely. Later, export market characteristics and domestic market characteristics are reported and tested to supply adequate insights for recognizing external determinates. 3 2 Understanding of internal variables and many sub variables of internal determinants Current study contributes to evaluating export performance and determinate of export performance. Firstly, this research analyzed the firm’s main export venture (MEV). Secondly, this study focus on single and related- industry that allow scholars to control the industry-specific influence. Third, this study due to respondent have different views, applied multiple informants. INSPIRING CREATIVE AND INNOVATIVE MINDS 4 66 CONTRIBUTION : Major Findings 5 This research enhances the understanding of marketing issues, determinants of export performance and evidence of exporters within the developing countries in Asia to evaluate whether our current knowledge can be generalized to developing countries. INSPIRING CREATIVE AND INNOVATIVE MINDS 67 CONTRIBUTION : Major Findings 5 This research enhances the understanding of marketing issues, determinants of export performance and evidence of exporters within the developing countries in Asia to evaluate whether our current knowledge can be generalized to developing countries. This study has been conducted for the first time in Iran petrochemical industry to recognized the effective components of firm export performance. INSPIRING CREATIVE AND INNOVATIVE MINDS 6 68 CONTRIBUTION : Major Findings 5 This research enhances the understanding of marketing issues, determinants of export performance and evidence of exporters within the developing countries in Asia to evaluate whether our current knowledge can be generalized to developing countries. This study has been conducted for the first time in Iran petrochemical industry to recognized the effective components of firm export performance. 7 6 Extending information about emerging market especially China market and sufficient information about determinants of export performance in exporting to emerging market. INSPIRING CREATIVE AND INNOVATIVE MINDS 69 Managerial Implications 1 The overall results of this research is the understanding into how managers can enhance its business performance in international market through the more attention to the determinants and critical success factor of export performance especially in petrochemical companies INSPIRING CREATIVE AND INNOVATIVE MINDS 70 Managerial Implications 1 The overall results of this research is the understanding how Iranian companies can enhance its business performance in international market through more attention to the determinants and critical success factor of export performance especially in petrochemical companies 2 The managers need to give considerable attention to the ability of using successful export marketing strategy due to it is critical and vital for a company’s export performance in China market. INSPIRING CREATIVE AND INNOVATIVE MINDS 71 Managerial Implications 1 The overall results of this research is the understanding into how Iranian companies can enhance its business performance in international market through the more attention to the determinants and critical success factor of export performance especially in petrochemical companies 2 The managers need to give considerable attention to ability of using successful export marketing strategy due to it is critical and vital for a company’s export performance in China market. The study show that top managers have to understand the importance of firm characteristics variables to improve FEP. They are consist of higher level of firm technology, adequate information of company, international experience, and firm’s export market orientation. INSPIRING CREATIVE AND INNOVATIVE MINDS 3 72 Managerial Implications 4 Companies should hire the managers with better skilled-based and attitudinal characteristics due to managers are the major force behind the beginning development, sustenance, and prosperity in exporting. They are consist of manager export commitment and support, manager perception towards export opportunities and threat, manager international orientation, the manager experiences, education level of managers. INSPIRING CREATIVE AND INNOVATIVE MINDS 73 Managerial Implications 4 5 Companies should hire managers with better skilled-based qualification and attitudinal characteristics due to managers are the major force behind the initial development, sustenance, and prosperity in exporting. They consist of manager export commitment and support, manager perception towards export opportunities and threat, manager international orientation, the manager experiences and education level of managers. The external variables must be perceived by Iranian managers carefully due to they cannot be controlled. The external variable consist of export market attractiveness, export market competitive, export market barrier, domestic market barrier, domestic market attractiveness, lack of export assistance in domestic and low level of FDI. INSPIRING CREATIVE AND INNOVATIVE MINDS 74 Managerial Implications 6 The managers should attention the business conditions and effective variables in exporting to emerging markets. This study prepare good information about exporting to China markets. INSPIRING CREATIVE AND INNOVATIVE MINDS 75 LIST OF PUBLICATIONS Articles publications 1- Management Influence on Firm Export Performance: A Review of Empirical literature 19892009. Movaghar Moghaddam, Farshid, Prof. Dr. Abu Bakar Bin Abdul Hamid, African Journal of Business management, (2012). Index in ISI Journal list 2- The influence of export Marketing Strategy Determinants on Firm Export perfromance: A Review of Empirical literature 1993-2010, International Journal of Fundamental Psychology & Social Sciences.(2011) Conference Publications 1- The Export Marketing Strategy Influence on Export Performance: A Review of Empirical literature 1993-2010, (2011), Global Strategic Management conference (GSMC), Dearborn, Detroit Metro, Michigan, USA. 2- Management attitudinal characteristics influence on firm export performance: A review of the Empirical Literature 1989-2009. (2011). Advances in Business-Related Scientific Research Conference (ABSRC), Italy(accepted only) 3- Determinants of market share for sheets producers firms, (2011), International Conference on Human Resource Development (ICHRD 2011), Malaysia. 4- Management Skill-based Characteristics Influence on Firm Export Performance, (2012), AsiaPacific Business Research, Malaysia. 76 INSPIRING CREATIVE AND INNOVATIVE MINDS THE DETERMINANTS OF FIRM