Avistar Overview
Changing the World of
Communications - Video
Conferencing Solutions for
Government, Military and
Enterprises
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Avistar Corporation in a Nutshell
Strong Diversified Go-to-Market Strategy: 40-60% annual growth,
Client, Market and Partner
Collaboration in Product
Development
Licensing
Avistar Clients
• Technology, White
Labeling, and OEM Licensing
• Patent Licensing
Channel Distribution to Global
5000
Technology and IP
Licensing
Distributor and Reseller Channel
Sales
Joint Collaboration engaging
both Distributors and Resellers
creating Communities across
Markets Globally
Co-Marketing, Sales and Services to
Enterprises
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Copyright © 2008 Avistar Communications Corporation
Avistar C3 – Product Overview
Avistar C3 – What is it?
Real Time Video & Voice
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Face to Face Video & Audio Add In
Simple Point to Point or Complex Multi Party Conferences
Desktop, Conference Room or Remote Access
Secure, Scalable & Reliable
Web Presentation & Collaboration
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Full Presentations Via any Network
Collaborate and Annotate Documents, Spreadsheets & Presentations
Ask Questions Via Integrated Instant Messaging
Electronically Survey Audience, See Results in Real Time
Flexible, Cost Effective Solution
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Fully Bundled Solution
Accessible in the Office, on the Road, or Home Office
Integrates With Current Infrastructure
Operates Over Firewalls & Compatible with Current Networks
Simple to Use, Quick to Install
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Avistar C3 Solution Overview
Avistar provides an end-to-end enterprise video-enabled unified communications
solution that integrates with the way people work
Avistar C3 Solution Benefits
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Delivers Superior User Experience at the desktop, conference room, or on the road
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Integrated H.323 support enables enterprises to leverage existing investments in
video conferencing room systems and infrastructure
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End-to-end software management platform minimizes support costs and provides
self-service capabilities for end-users
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Scalable solution that enables enterprises to start small (few sites and 100s of users)
and grow installations over time (many sites and 1000s of users)
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Proven, high quality solution in use by thousands of users everyday
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Why Avistar? Market Drivers
Technology Alignment – Unified Communications
Avistar Technology has caught up with the human characteristics of Communication
Benefit
Visual
55%
Clearer, faster communications
Source of Improvement
• Face/body language has 12x the communications content of words
• 76% say it’s easier to understand others in a face-to-face meeting
• 62% said face-to-face enabled quick decision making vs. 10% with audio
Language
7%
• Face-to-face meetings are 43% more effective than phone meetings
• 81% of executives said face-to-face was best at reducing confusion
Better than phone / web meeting
• Only 5% felt audio/web was best way to communicate
• 23% give full attention to an audio conference; 55% do in an in-person meeting
• People are 8x more likely to do emails on an audio call than an in-person meeting
Improved retention of information
• 38% increase in retention for face-to-face meetings
Increased absorption of information
• 40% increase in absorption of information
• 200% increase in learning with face-to-face meetings
Stronger trust relationships, improved
teamwork
• 90% of executives say face-to-face is best at establishing a high level of trust. Only 5% feel
audio/web is best
• 75% said face-to-face negotiation is easier than with audio/web
Voice Intonation
38%
Silent Messages – Albert Mehrabian
The Human Face – Brian Bates/John Cleese
“Avistar is a powerful communications tool. It has increased revenues by impacting our speed of decision making and the effectiveness of our global
teams, allowing us to increase business capacity. For a firm of our global scope, effective, quick conversations are vital to us. Avistar enables us to
have face-to-face visual communications between our teams worldwide, right from people’s desktops. It’s been an extremely valuable tool for our
business.”
Managing Director and Head of North America Credit Markets, Leading Global Bank
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Avistar C3 Solution Overview
Avistar C3 Solution Benefits: SAVE MONEY
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REDUCE COSTS AND INCREASE MARGINS IN UNCERTAIN TIMES:
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Save Money
Reduce Travel
Immediate ROI
Improve Customer Service
Shorten decision making processes
Create differentiation between you and your competitors
In today’s market, more and more corporations large and small are looking for ways to save money and increase
margins. One of the primary ways of doing this is in uncertain times is to immediately clamp down on travel and
expenses.
A natural and understandable action to take, HOWEVER this can have a very negative impact, when face to face
time with your colleagues and clients is reduced relationships suffer and overall results decline There is a way to
negate this!!
Avistar provides a low cost, easy to maintain, robust desktop video conferencing solution that can be used from
the office, the home, hotels and even your car.
Avistar, through the use of its industry leading software based PC videoconferencing communications technology,
can demonstrate it has saved corporations Big and Small millions of dollars in direct and indirect costs as well as
assisting in speeding up decision making and improving communication effectiveness.
Why Avistar
Avistar is the only organisation with proven and scalable deployments of desktop videoconferencing software.
Maintenance is low and reliability is in the 99% plus range. No other desktop videoconferencing product can
substantiate these claims in the same price range. See it for yourself.
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Avistar C3 Solution Components
Avistar C3 Client
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High quality video conferencing application for
desktops and room systems
Avistar Platform
Avistar C3 Server
Avistar System
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Real-time communications server for managing
video in the enterprise
Central
Avistar C3 Client
Avistar System Central
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Server
Centralized, web-application for provisioning
and managing infrastructure and resources
Avistar C3 Administration Tools
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Avistar C3
Remotely manage and monitor system
components
Avistar MCU
Management Tools
Avistar MCU (Optional)
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Integrated conferencing for Avistar endpoints
and 3rd party systems
Avistar Collaboration Communities (Optional)
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Secure communications with other Avistar
enterprises over the Internet
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Avistar C3 Client
Features and benefits include:
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Presence-based, 1-click video calling and
conferencing speeds interactions
Consistent, high quality audio and video
experience using industry standard codecs
Interoperability with H.323 room systems
and infrastructure leverages existing
processes and investments
Integrated mobility support enables users to
work from home, the airport, or Starbucks
Advanced telephony features such as
transfer, call waiting, 2-line calling,
hold/resume, and leave/get message
supports existing communication processes
Click-to-call with IBM Sametime and
Microsoft Office via Smart Tags integrates
video with existing business process
Automatic device selection with support for
USB webcams and headsets eases setup
for end users
Easily share data with remote participants
using 3rd party web conferencing tools
using the quick launch Share button
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Avistar C3 Endpoint Solutions
Avistar provides a range of endpoint
solutions which all utilize the same
Avistar C3 user interface:
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Avistar Desktop Bundle
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Avistar Office Bundle
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Avistar Mobile Teamroom
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Avistar Executive Teamroom
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Avistar Teamroom
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Avistar C3 Desktop and Office Bundles
To ensure a high quality user experience, Avistar recommends the following media
accessories:
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Standard Desktop Bundle
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Premium Desktop Bundle
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Microsoft LifeCam VX-5000
Plantronics .Audio 625 USB Headset
Logitech QuickCam 9000 Pro
Jabra GN2000
Office Bundle
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Logitech QuickCam 9000 Pro
ClearOne Chat 50 Personal speakerphone
To function, the Avistar C3 Client requires a camera, microphone and speakers.
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The camera requirements include the following:
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The audio input and output device requirements include the following:
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At least 10 fps, 320 x 240 resolution, I420 or YUY2 color space
Must have own driver or support Windows UVC Driver
DirectSound-compatible audio input and output.
Capable of 16-bit mono or stereo at 16,000, 32,000, or 44,100 samples per second.
Note: Price is generally a good indicator of quality. Very inexpensive options can provide a poor
user experience.
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Avistar C3 Teamroom
C3 TEAMROOM FEATURES
• Designed to Accommodate
6 – 8 Participants in a
Room
• Includes all hardware and
software
• High Resolution PTZ
Camera
• Speakerphone with noise
cancelling microphone array
and integrated audio add-in
AVISTAR’S C3 TEAMROOM — A NEW PARADIGM
Video conference rooms are typically large meeting rooms, not
broadly available, are equipped with video endpoints that often
require a technician to operate, and advance scheduling for use.
Complexity, high-cost of operation, and lack of convenience are
some of the reasons why video conference rooms have had limited
success and use as collaborative tools throughout the enterprise.
Avistar is now driving the evolution of video conferencing with our
C3 Teamroom. We enable professionals with ‘self-service’ video
solutions that function within a variety of work environments,
eliminating the need for technician assistance.
As an extension of the Avistar desktop video network, the C3
Teamroom provides work groups with presence-based video, voice
and data collaboration while delivering ease of use, high quality
and reliability. A complete and turnkey solution.
• Includes a 24” Hi Res LCD
Screen, Mini Tower,
Wireless Keyboard &
Mouse
• Powered by the Avistar C3
Software
• Complete with H.323
Gateway for interoperability
• MSRP Starting at $7,299
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Copyright © 2008 Avistar Communications Corporation
Avistar C3 Executive Teamroom
C3 EXECUTIVE TEAMROOM FEATURES
• Designed to Accommodate 2 –
4 Participants in a Room
• Includes all hardware and
software
• High Resolution wide-angle
Camera
• USB Speakerphone device with
noise-cancelling microphone
array
• Includes a 22” Hi Res LCD
Screen, Mini Tower, Wireless
Keyboard & Mouse
AVISTAR’S C3 EXECUTIVE TEAMROOM — A NEW
PARADIGM
Video conference rooms are typically large meeting rooms, not
broadly available, are equipped with video endpoints that often
require a technician to operate, and advance scheduling for use.
Complexity, high-cost of operation, and lack of convenience are
some of the reasons why video conference rooms have had limited
success and use as collaborative tools throughout the enterprise.
Avistar is now driving the evolution of video conferencing with our C3
Teamroom and C3 Executive Teamroom. We enable professionals
with ‘self-service’ video solutions that function within a variety of work
environments, eliminating the need for technician assistance.
As an extension of Avistar’s C3 Teamroom and C3 Desktop video
conferencing solutions, the C3 Executive Teamroom provides work
groups with presence-based video, voice and data collaboration
while delivering ease of use, high quality and reliability. A complete
and turnkey solution.
• Powered by the Avistar C3
Software
• Complete with H.323 Gateway
for interoperability
• MSRP Starting at $3,999
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Copyright © 2008 Avistar Communications Corporation
Avistar C3 Mobile Teamroom
C3 MOBILE TEAMROOM FEATURES
• Designed to Accommodate 1 –
2 Participants in a Room
• High Resolution wide-angle
Camera
• USB Speakerphone device with
noise-cancelling microphone
array
• Powered by the Avistar C3
Software
• Complete with H.323 Gateway
for interoperability
• MSRP Starting at $1,199
AVISTAR’S C3 MOBILE TEAMROOM — A NEW PARADIGM
Video conference rooms are typically large meeting rooms, not broadly
available, are equipped with video endpoints that often require a
technician to operate, and advance scheduling for use. Complexity, highcost of operation, and lack of convenience are some of the reasons why
video conference rooms have had limited success and use as
collaborative tools throughout the enterprise.
Avistar is now driving the evolution of video conferencing with our C3
Mobile Teamroom. We enable professionals on the go with a portable,
robust, ‘self-service’ video conference solution that functions in any work
environment. Avistar C3 Mobile Teamroom gives traveling professionals
the ease and portability to take video conferencing from location to
location, providing instant connectivity with team members, customers
and suppliers.
As an extension of the C3 Teamroom, C3 Executive Teamroom, and C3
Desktop video conferencing network, the C3 Mobile Teamroom provides
professionals on the go with presence-based video, voice and data
collaboration while delivering ease of use, portability, high quality and
reliability. A complete and turnkey solution.
Customer provided laptop shown above.
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Copyright © 2008 Avistar Communications Corporation
Avistar C3 System Central
Features and benefits include:
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Administrative user and role management
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MCU Management
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Generate an external directory of H.323
addresses of Avistar users.
System Configuration
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Monitor all conferences in the enterprise.
Administrators can view call statistics, hang up
participants, and end conferences.
End User Aliases
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Configure and monitor all MCUs in the enterprise
to minimize support overhead
Conference Monitoring
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Controls which users are permitted to use Avistar
administrative tools and which operations they
can execute.
All administrative activity is logged to the central
database.
Controls system settings for administrative
sessions and inactive administrative accounts.
Centralized logging and reporting enables
return on investment analysis
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Logs all usage and resource activities
Standard user and system reports available in
HTML, Excel, and PDF
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Avistar C3 Server
Features and benefits overview:
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Dynamic network bandwidth management capabilities enable
administrators to protect mission critical applications and ensure a
consistent, high-quality experience
• Advanced call admission control based on network topology with support for
100 networks per server
• Support for mobile users
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Integrated H.323 support enables seamless integration with existing video
conferencing system and infrastructure
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Zero-administration address book management with LDAP directory
integration minimizes operating costs
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Integrated presence support enables users to see who is available
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Distributed architecture for scalability and resiliency enables a deployment
to grow to thousands of users
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Automatic Referral Enables Mobile Users
Suppose a user regularly travels
between NY and London
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Single C3 Server configuration in
Avistar Conference (NYC3SERVER)
New York Office
John Smith
WAN
Logs in from NY office
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Registers with NYC3SSERVER
London Office
NYC3SERVER
LAN
NY
C3SERVER
UK
C3SERVER LAN
Logs in from London
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Avistar attempts to register with
NYC3SERVER
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NYC3SERVER refers user to
UKC3SERVER
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London Office
New York Office
2
1
John Smith
WAN
Avistar Conference registers with
UKC3SERVER
LAN
NY
C3SERVER
UK
C3SERVER
1) NYC3SERVER
LAN 2) UKC3SERVER
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Copyright © 2007 Avistar Communications Corporation
Integrated Support for H.323
Avistar H.323 interoperability overview
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High quality audio and video experience
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Support for H.264, H.263+, and H.263++ video codecs
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Support for G.722 audio codec
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Gatekeeper registration support for easy integration into a
customer’s existing H.323 environment
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Avistar users can place calls directly to 3rd party systems,
including rooms and MCUs
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Avistar Server
H323
SW GW
3rd Party
signaling
Alternatively, users can call H.323 systems by specifying the
IP address or E.164 address
H.323 systems can place calls directly to an Avistar user’s
desktop by specifying their alias
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A centralized global address book eliminates the need for
users to know the systems details
Avistar
media
H.323 Systems
Avistar Client
Aliases are managed centrally by System Central
Access on-demand and scheduled conferences hosted on
existing H.323 MCUs
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DTMF key pad enables Avistar users to enter conference
numbers and pins
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Plugs into Avistar bandwidth management policies
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Each Avistar Server supports up to 25 simultaneous H.323
calls
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Avistar C3 Deployment Model: Infra in Data Centers
Distributed architecture for scalability and resiliency
AVNM
AVNM
C3 Servers
Avistar MCUs
US Datacenter
AVNM
AVNM
C3 Servers
Avistar MCUs
EMEA Datacenter
AVNM
AVNM
C3 Servers
Avistar MCUs
APAC Datacenter
US Datacenter
Provisioning
Performance Mgmt
Avistar System Central
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Avistar C3 Multipoint Conferencing
Avistar C3 Clients support multipoint
conferencing using any H.323 MCU
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Codian, Tandberg, and Polycom MCUs supported
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Avistar C3 clients can be included in scheduled
conferences or access on-demand conferences
hosted on H.323 MCUs
Avistar C3 Managed MCUs provide additional
end user and system features:
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1-click, ad-hoc conferencing for up to 4 parties
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Remote user hold, resume, and hang up
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Web-based remote management and monitoring of
all MCUs via System Central
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Automatic and optimal MCU selection to optimize
the user experience
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High availability and scalability via resources
pooling
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Integrated QoS support using TOS with C3 Clients
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Radvision SCOPIA100 12/24 port models
supported
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Avistar C3 Collaboration Communities
Avistar C3 Collaboration Communities enable secure communications
with other Avistar enterprise over the Internet
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Presence-based, 1-click calling and conferencing
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Easy to deploy with no firewall changes required
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High quality and scalable solution
Avistar C3 Collaboration Communities leverage standards-based firewall
traversal techniques
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Implements STUN/TURN/ICE for firewall traversal of SIP-based Unified
Communications
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Solves NAT problem
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Use of ICE optimizes communications path
• Uses direct UDP paths where possible
• Reverts to tunneled operation where necessary
• Leverages relay servers in Avistar hosting center where required
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CPE deployments use NAT Proxies that provide centralized STUN/TURN/ICE
functionality in more controlled fashion
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Avistar Collaboration Communities – How does it work?
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Avistar Strategic Direction
and Roadmap
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Avistar C3 Managed Software MCU
Benefits of an Avistar C3 Managed Software
MCU
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Investment protection through software deployed on standard
PC servers
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Deployment flexibility enables low cost of entry
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Highly integrated MCU minimizes support costs and provides
self-service capabilities for end-users
End user and system features of an Avistar C3
Managed Software MCU :
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1-click, ad-hoc conferencing for up to 4 parties
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Remote user hold, resume, and hang up
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Web-based remote management and monitoring of all MCUs
via System Central
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Automatic and optimal MCU selection to optimize the user
experience
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High availability and scalability via resources pooling
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Transcoding and transrating support on all ports
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Include H.323 endpoints for seamless interoperability with
existing room systems
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Up to 12 video ports of conferencing capacity per server
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System Requirements: Windows 2003 Server running on a
Dual Core 2.5 GHz or higher processor and 3 GB RAM
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Avistar C3 – Continuing Innovation
Avistar C3 – Strongest Platform Married to Strongest UI
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