Financial Counselling,
Capability and Resilience Hubs
Information Session
Acknowledgement
We acknowledge the traditional owners on
whose land we meet today. We pay our
respects to their elders past and present.
Financial Counselling, Capability and Resilience Hubs Information Session
2
Session outline
• Introduction/house keeping
• Presentation
• Question preparation
• Break
• Questions and Answers
• Wrap up
Financial Counselling, Capability and Resilience Hubs Information Session
3
What will be covered in this
presentation?
• The new Financial Wellbeing and Capability
Activity
• The Financial Counselling, Capability and
Resilience Hub Grant Round
Financial Counselling, Capability and Resilience Hubs Information Session
4
Financial Wellbeing and Capability
Activity
Aim of the Financial Wellbeing and
Capability Activity
The Activity aims to support individuals and families to navigate
financial crises and build financial wellbeing, capability and resilience
for vulnerable people and those most at risk of financial and social
exclusion and disadvantage.
Source: Financial Wellbeing and Capability Activity Guidelines Overview
Financial Counselling, Capability and Resilience Hubs Information Session
6
Activity outcomes
The four outcomes the Financial Counselling, Capability and Resilience
sub-Activity aim to achieve are:
• Improved financial capability;
• People’s needs in times of financial crisis are addressed;
• Individuals, families and communities are assisted to navigate life
transitions and or financial stress/crisis which may negatively impact
on their wellbeing over their life course; and
• Improved financial resilience and pathways to mainstream financial
services.
Source: Financial Wellbeing and Capability Activity Guidelines Overview
Financial Counselling, Capability and Resilience Hubs Information Session
7
Financial Wellbeing Continuum
AT RISK
CRISIS
 no savings
 no access to
basic banking
services
 cannot meet basic
needs
 unmanageable debts
 life event or
emergency
TRANSITION
 can access money
for emergencies
 has a budget
 aware of consumer
rights
RESILIENT
 plans spending
 knows where to
find information
 saves regularly
Early Intervention and
Prevention
Some individuals will
cycle in and out of crisis
8
Why have the services changed?
A number of factors have driven the need for change, including:
• A need for better service integration
• The evolving needs of people and communities, including
increased complexity of the issues experienced
Financial Counselling, Capability and Resilience Hubs Information Session
9
What has changed?
The main changes include:
• enabling organisations to deliver more closely integrated services;
and
• encouraging organisations to work closely, or even integrate, with
other support services in their areas.
Enabling services to provide integrated financial management
services will allow the organisation to better respond to what their
clients and communities need.
Financial Counselling, Capability and Resilience Hubs Information Session
10
Financial Capability
Financial Capability services help people build longer-term capability
to budget and manage their money better and make informed choices.
Financial Capability workers deliver financial literacy education,
information and coaching and maintain a strong focus on supporting
clients to change their behaviour and ‘learn by doing’.
Financial Counselling, Capability and Resilience Hubs Information Session
11
Financial Counselling
Commonwealth Financial Counselling (CFC) contributes to the
outcomes by helping people in financial difficulty to address their
financial problems and make informed choices.
Financial Counselling, Capability and Resilience Hubs Information Session
12
Financial Resilience
Financial Resilience offers a variety of financial services and products
targeted at financially vulnerable people that help to build self-reliance
and provide access to financial products.
Financial Counselling, Capability and Resilience Hubs Information Session
13
Financial Counselling, Capability and
Resilience Hubs Grant Round
Funding is available from 1 January 2016 to 30 June 2017 to establish
Hubs in WA, NT, SA, QLD, NSW and Victoria where income
management is currently operating.
An integrated Financial Counselling and Financial Capability service
must be offered.
Services are expected to commence from 1 January 2016.
Financial Counselling, Capability and Resilience Hubs Information Session
14
What is a Hub?
• Integrated Financial Counselling and Financial Capability service.
• Consortium arrangements or local partnerships are encouraged.
• Organisations can also opt to include microfinance services.
15
Expectations
• Priority access to consumers participating in income management.
• A service that responds to community need and works closely with
other services.
• Outreach to remote communities (not in urban areas).
• Participation in evaluation.
16
Indigenous Home Ownership
Education
• IHOME is an education programme designed for Indigenous people
considering purchasing or building their own home on Indigenous
land.
• Some locations will be required to offer the IHOME package.
• See Appendix C of the Funding Round Summary for the list of
communities.
• Requires Certificate IV in Training and Assessment qualified
trainers.
• Train the training support for staff delivering the package.
• Training materials provided.
17
The application process
• Applications opened on 18 August 2015
• 6 weeks to submit applications addressing the selection
criteria
• Applications close at 2pm AEST on 29 September 2015
• Electronic submission required
All of the grant round information is on the Funding Open
for Application page at www.dss.gov.au/grants
Financial Counselling, Capability and Resilience Hubs Information Session
18
Important information
• You must attach a draft budget using the template provided with the
Application Pack.
• The Application Form has a word limit for responses to the selection
criteria.
• Only attachments requested by the Department should be attached
to applications.
• Documents/attachments not requested will not be assessed as part
of your application.
19
Selection Criteria
1.
Demonstrate your understanding of the need for the funded Activity in the
specified community and/or the specified target group.
2.
Describe how the implementation of your proposal will achieve the Activity
objectives for all stakeholders, including value for money within the Grant
funding.
3.
Demonstrate your experience in effectively developing, delivering,
managing and monitoring Activities to achieve Activity objectives for all
stakeholders.
4.
Demonstrate your organisation’s capacity and your staff capability
(experience and qualifications) to deliver the Activity objectives in the
specified community and/or the specified target group.
5.
Describe and demonstrate a service delivery model that includes effective
partnerships, linkages and referral pathways that directly contribute to the
Activity outcomes.
Financial Counselling, Capability and Resilience Hubs Information Session
20
Attributes - Selection criteria one
Demonstrate your understanding of the need for the funded Activity in
the specified community and/or the specified target group.
– demonstrate an understanding of the Activity aims and the service
offer we are seeking
– demonstrate the need for the services
– describe your target group/s
Financial Counselling, Capability and Resilience Hubs Information Session
21
Attributes - Selection criteria two:
Describe how the implementation of your proposal will achieve the
Activity objectives for all stakeholders, including value for money
within the Grant funding.
– describe your proposed integrated service offer
– describe how you will operate and deliver the services
– describe how you will deliver outcomes for stakeholders
– demonstrate value for money including other sources of funding
or in-kind contributions
Section 3.3 of the Financial Wellbeing and Capability Activity
Guidelines Overview provides more information about value for
money.
Financial Counselling, Capability and Resilience Hubs Information Session
22
Attributes - Selection criteria three
Demonstrate your experience in effectively developing, delivering,
managing and monitoring Activities to achieve Activity objectives for all
stakeholders.
– demonstrate organisational experience
– this includes developing, delivering managing and monitoring
services to achieve outcomes and
– delivering to consumers/communities from Indigenous and/or
culturally and linguistically diverse backgrounds
Financial Counselling, Capability and Resilience Hubs Information Session
23
Attributes - Selection criteria four
Demonstrate your organisation’s capacity and your staff capability
(experience and qualifications) to deliver the Activity objectives in the
specified community and/or the specified target group.
– organisational capacity and expertise
– qualifications and skills of service delivery staff
– recruitment or training strategies
– qualifications and skills of management staff
– governance, financial management and fraud control
Financial Counselling, Capability and Resilience Hubs Information Session
24
Attributes - Selection criteria five
• Describe and demonstrate a service delivery model that includes
effective partnerships, linkages and referral pathways that directly
contribute to the Activity outcomes.
– integrated and holistic service
– effective partnerships, linkages and referral pathways
– meeting complex needs
Financial Counselling, Capability and Resilience Hubs Information Session
25
For more information:
• Visit the DSS Grants website: www.dss.gov.au/grants
• Email: grants@dss.gov.au
Financial Counselling, Capability and Resilience Hubs Information Session
26
Questions and Answers
27